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27 Jul 2024 by Isabelle Semmler / Front Office Manager
Dear Andrea,Thank you for your positive feedback! We're pleased you had a great experience and appreciate your insights. We look forward to the opportunity to make your next stay even better.Best regards,Isabelle Semmler
24 Mar 2020 by Gisbert
Sehr geehrter Gast, wir bedauern, dass Sie Ihre Buchungserfahrung als negativ bewerten. Zum Zeitpunkt Ihrer Anfrage auf kostenfreie Stornierung des Zimmers, gab es weder seitens der Bundes-, noch der Landesregierung Anweisungen Hotelübernachtungen nicht in Anspruch zu nehmen, dennoch haben wir versucht Umbuchungstermine, sofern es uns möglich war, einzuräumen. Die Auswirkungen der Corona 19 Virus Pandemie liegen außerhalb unseres Einflussbereichs und wir alle freuen uns wieder auf ein reguläres und freundliches Tagesgeschäft. Bleiben Sie gesund! Mit freundlichen Grüße Gisbert J. Kern General Manager
21 Feb 2020 by Gisbert
Dear guest, thank you very mch for staying with us and rating your stay and our services with 5 ou of 5 points. We look forward to welcoming you soon again. Kindest regards Gisbert J. Kern General Manager
30 Sep 2019 by Gisbert
Sehr geehrter Gast, herzlichen Dank, dass Sie bei uns in der Ameron Frankfurt Neckarvillen Boutique waren. Wir freuen uns sehr übe Ihr Lob für die großen Zimmer mit den hochwertigen Möbeln und den großen Baezimmern, die teilweise über Tageslicht verfügen. Bitte kommen Sie bald wieder, wir alle freuen uns auf Sie. Herzliche Grüße Gisbert J. Kern General Manager
The following facilities are closed on Sunday and Monday:
LUME Boutique Hotel, Autograph Collection offers its guests a full-service spa and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Spa services, a library, and a terrace are also featured at the business-friendly LUME Boutique Hotel, Autograph Collection. A complete renovation of LUME Boutique Hotel, Autograph Collection was completed in November 2019. This Belle Époque Frankfurt hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
LUME Boutique Hotel, Autograph Collection offers 133 accommodations with free minibar items and a safe. Each accommodation is individually decorated. Pillowtop beds feature down duvets. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Le Petit Royal – This steakhouse specialises in French cuisine and serves lunch and dinner.
French Bento Bar – On-site cocktail bar. Guests can enjoy drinks at the bar. Happy hour is offered. Open selected days.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Boutique Sauna has couples treatment room(s). Services include massages and facials. The spa is equipped with a sauna. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. On-site parties or group events are strictly prohibited.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
