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Edgewater Hotel - Gatlinburg

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Edgewater Hotel - Gatlinburg

Indoor pool, outdoor pool
Front of property – evening/night
Standard Room, 2 Queen Beds (Riverside) | View from room
Terrace/patio
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Breakfast included
  • Gym
  • Parking included
  • Pool

Explore the area

Map
402 River Rd, Gatlinburg, TN, 37738
  • Ripley's Aquarium of the Smokies
    4 min walk
  • Traffic Light #5
    4 min walk
  • SkyPark
    4 min walk
  • Knoxville, TN (TYS-McGhee Tyson)
    69 min drive

Room options

View all photos for Room

Room | Desk, iron/ironing board, free WiFi, bed sheets

Room

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Romantic Room, Jetted Tub (Queen Bed)

Romantic Room, Jetted Tub (Queen Bed) | Desk, iron/ironing board, free WiFi, bed sheets

Romantic Room, Jetted Tub (Queen Bed)

  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Mountainside

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Mountainside

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Riverside)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds (Riverside)

  • River view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Edgewater Hotel - Gatlinburg

Hotel with free breakfast, a quick walk to Ripley's Aquarium of the Smokies
An indoor pool, an outdoor pool and a fitness centre are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and a 24-hour front desk are on-site.
Edgewater Hotel - Gatlinburg offers 205 air-conditioned accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies. Cable televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Edgewater Hotel - Gatlinburg gets high marks from our customers. During your stay, you're just a quick walk from Ripley's Aquarium of the Smokies. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor and outdoor pools
  • Amenities include a business centre, meeting rooms and conference space
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Just a 4-minute walk from Ripley's Aquarium of the Smokies and 4 minutes on foot from SkyPark
Edgewater Hotel - Gatlinburg offers its guests an indoor pool, an outdoor pool, and a fitness centre. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is served daily. A terrace, a vending machine, and a fireplace in the lobby are also featured at the business-friendly Edgewater Hotel - Gatlinburg. Limited free parking is available on a first-come, first-served basis.

This 3-star Gatlinburg hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Fishing
  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cots (infant beds) are available for USD 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

Property is also known as

Edgewater Gatlinburg
Edgewater Hotel
Edgewater Hotel Gatlinburg
Gatlinburg Edgewater
Gatlinburg Edgewater Hotel
Hotel Edgewater
Edgewater Gatlinburg
Edgewater Hotel Gatlinburg
Edgewater Hotel - Gatlinburg Hotel
Edgewater Hotel - Gatlinburg Gatlinburg
Edgewater Hotel - Gatlinburg Hotel Gatlinburg

Edgewater Hotel - Gatlinburg Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 918 out of 1686 reviews" "
Rating 8 - Good. 507 out of 1686 reviews" "
Rating 6 - Okay. 179 out of 1686 reviews" "
Rating 4 - Poor. 57 out of 1686 reviews" "
Rating 2 - Terrible. 25 out of 1686 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Noel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family vacay
Family vacay for a couple of days. Room was very clean and comfortable. Breakfast was good, lots of options. Staff was friendly.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was located in the heart of Gatlinburg, which made it easy to get around to the shops, activities and restaurant.
Stayed 4 nights in Sep 2024

8/10 Good

Amy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The staff at this property were all great! We arrived early in the morning and asked the front desk about an early check-in, and they told us to come back around noon and they should have our room ready. We came back and they had it ready for us and it was no extra charge, which was a huge blessing since we had traveled all night with two young kids. The room wasn't anything extraordinary, but it was clean and everything was in working order. The pool area was really nice! They have a good sized pool that is part indoor and outdoor, there are two hot tubs and a water slide. Super fun perk at this budget-friendly price point. Now our only real negative for our stay was with the breakfast. First let me start by saying that the breakfast staff were so kind; they always were making sure the food was stocked and area clean, and were so so friendly! The real letdown was that during our whole stay the breakfast selection did not change once. We are blessed to have had a breakfast everyday included with our stay, but nothing changed, not even the fruit selection (it was whole oranges every day - surprised they couldn't offer bananas or apples as well.) After the 2nd day, we were contemplating going out for breakfast, but needed to save money. For this reason, we would not book here again. This is our personal opinion, so others might not find this to be an issue.
Stayed 4 nights in Sep 2024

8/10 Good

Kelly

Stayed 1 night in Sep 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service
Perfect place to stay when exploring Gatlinburg. Close to everything.
Stayed 1 night in Sep 2024

10/10 Excellent

julian

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 2 nights in Sep 2024

10/10 Excellent

Emily

Stayed 1 night in Sep 2024

8/10 Good

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, knowledgeable, and everything was clean. It is an older building and the room we stayed in the carpet did have some moldy smell probably due to the jetted tub moisture being in the room... Just something to be aware of for anyone with respiratory sensitivities! The parking garage underneath was convenient two levels. Very good location making everything within a walkable distance. I would stay again!
Stayed 2 nights in Sep 2024

10/10 Excellent

Franklin

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 3 nights in Sep 2024

6/10 Okay

Patricia

Travelled with family
Disliked: Property conditions & facilities
Room was nice, clean, pretty good breakfast & we had a balcony over looking the river. Choose this place for the pool, hot tub & location so family could relax after traveling . They had so much bleach in the hot tub it that it burned your eye balls. It was the general consensus among folks using it while we were there.
Stayed 1 night in Sep 2024

8/10 Good

Larry

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very scenic Hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Michelle

Stayed 1 night in Sep 2024

10/10 Excellent

John C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Building is clean Great staff
Stayed 2 nights in Sep 2024

8/10 Good

Janelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful time!
Stayed 1 night in Sep 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Easy access to downtown. The parking is very tight. Other than that good place to stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location... even better service
Great location.... Haunted Mansion is right next door ♥️♥️♥️ Walking distance to everything. The room was spacious and the hot tub can't be beat. Never got to go on the pool unfortunately but I will definitely come back to check it out. Everyonr of the staff was very friendly and the breakfast definitely surpassed my expectations. I will definitely come back next trip to Gatlinburg.
Stayed 1 night in Sep 2024

6/10 Okay

DENNIS

Travelled with partner
Hot water not adequate enough
Stayed 1 night in Sep 2024

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice. The elevators were slow. We had to wait long time.
Stayed 3 nights in Sep 2024

10/10 Excellent

America

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Our stay was great...staff was wonderful...room was clean and comfortable...breakfast was good...great location to parkway...and buget friendly for us...would recommend this hotel to anyone
Stayed 3 nights in Sep 2024

10/10 Excellent

Susan

Travelled with group
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The parking ramp is a little bit tight. Other than that the room was clean and bed comfortable. Staff nice
Stayed 3 nights in Sep 2024

10/10 Excellent

Troy, Chesapeake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located in the middle of Gatlinburg. Walking distance to everything. Would stay again when back in the area
Stayed 4 nights in Aug 2024

8/10 Good

Qi

Stayed 2 nights in Aug 2024

8/10 Good

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Very confusing to check in.
Stayed 1 night in Sep 2024