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Edgewater Hotel - Gatlinburg

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Edgewater Hotel - Gatlinburg

Indoor pool, outdoor pool
Terrace/patio
Standard Room, 2 Queen Beds (Riverside) | View from room
Desk, iron/ironing board, free WiFi, bed sheets
Front of property – evening/night

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Breakfast included
  • Pool
  • Gym
  • Air conditioning

Explore the area

Map
402 River Rd, Gatlinburg, TN, 37738
  • Ripley's Aquarium of the Smokies
    ‪4 min walk‬
  • Traffic Light #5
    ‪4 min walk‬
  • SkyPark
    ‪4 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min drive‬

Room options

View all photos for Room

Room | Desk, iron/ironing board, free WiFi, bed sheets

Room

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Romantic Room, Jetted Tub (Queen Bed)

Romantic Room, Jetted Tub (Queen Bed) | Desk, iron/ironing board, free WiFi, bed sheets

Romantic Room, Jetted Tub (Queen Bed)

  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Mountainside

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Mountainside

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Riverside)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds (Riverside)

  • River view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Edgewater Hotel - Gatlinburg

Hotel with free breakfast, a quick walk to Ripley's Aquarium of the Smokies
An indoor pool, an outdoor pool and a fitness centre are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and a 24-hour front desk are on-site.
Edgewater Hotel - Gatlinburg offers 205 air-conditioned accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies. Cable televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Edgewater Hotel - Gatlinburg gets high marks from our customers. During your stay, you're just a quick walk from Ripley's Aquarium of the Smokies. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor and outdoor pools
  • Amenities include a business centre, meeting rooms and conference space
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Just a 4-minute walk from Ripley's Aquarium of the Smokies and 4 minutes on foot from SkyPark
Edgewater Hotel - Gatlinburg offers its guests an indoor pool, an outdoor pool, and a fitness centre. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is served daily. A terrace, a vending machine, and a fireplace in the lobby are also featured at the business-friendly Edgewater Hotel - Gatlinburg. Limited free parking is available on a first-come, first-served basis.

This 3-star Gatlinburg hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Fishing
  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cots (infant beds) are available for USD 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

Property is also known as

Edgewater Gatlinburg
Edgewater Hotel
Edgewater Hotel Gatlinburg
Gatlinburg Edgewater
Gatlinburg Edgewater Hotel
Hotel Edgewater
Edgewater Gatlinburg
Edgewater Hotel Gatlinburg
Edgewater Hotel - Gatlinburg Hotel
Edgewater Hotel - Gatlinburg Gatlinburg
Edgewater Hotel - Gatlinburg Hotel Gatlinburg

Edgewater Hotel - Gatlinburg Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 963 out of 1762 reviews" "
Rating 8 - Good. 532 out of 1762 reviews" "
Rating 6 - Okay. 184 out of 1762 reviews" "
Rating 4 - Poor. 58 out of 1762 reviews" "
Rating 2 - Terrible. 25 out of 1762 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

TIM

Stayed 3 nights in Oct 2024

10/10 Excellent

Kalyan Chakravarthy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lisa

Stayed 1 night in Oct 2024

8/10 Good

Ricky James

Travelled with partner
Liked: Staff & service, amenities
The Property is an older building. Parking is tight and the room had a very musty odder. the bed was very uncomfortable and the ceiling tiles in the bathroom were not fitted properly. If you are a person who watches true crime you would think there were cameras in there. (We checked and there wasn't) The staff is supper nice and friendly. If you are going here for the extras (pool, workout room, breakfast, closeness to the aquarium, etc) the price is ok. If you are just using this place for a place to sleep before you go adventuring, it is a little over priced.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed several years in a row here and just love the hotel. Such nice balconies and located in an amazing place. We had several conferences there every year and they’ve been wonderful host. The rooms are always clean. Staff is friendly for breakfast is delicious.
Stayed 2 nights in Oct 2024

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Was not quiet. Could hear ppl talking
Stayed 3 nights in Oct 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic getaway
Loved the location and the beautiful view. Great breakfast and friendly staff.
Stayed 4 nights in Oct 2024

10/10 Excellent

Gurkirat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right in the middle of the downtown of Gatlinburg. A lot of fun things and restaurants are all at walking distance.
Stayed 2 nights in Sep 2024

10/10 Excellent

Erica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t really stay other than to sleep but the staff friendliness was what stood out to me. Check in was easy. The room was comfortable and clean. Check out was just as easy. We appreciated being able to park while our room was ready since we arrived pretty early so that was convenient and saved us on having to pay for parking.
Stayed 1 night in Oct 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Chester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 2 nights in Sep 2024

10/10 Excellent

Lessethe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is near . You don’t need to take your car , just walk and enjoy the beautiful mountains and all around it Todo está cerca. ¡No necesitas tomar tu coche, solo camina y disfruta de las hermosas montañas y todo lo que las rodea!
Stayed 1 night in Oct 2024

10/10 Excellent

Allie

Stayed 1 night in Oct 2024

8/10 Good

Ashish, Cumming

Travelled with family
Liked: Cleanliness, staff & service
In the city and walkable
Stayed 1 night in Oct 2024

8/10 Good

Kenney

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to the Main Street
Stayed 2 nights in Oct 2024

10/10 Excellent

Samantha M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfied
Stayed 3 nights in Oct 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great stay as always. A little outdated but very clean. Location is great. Only complaint is the elevator is slow
Stayed 2 nights in Oct 2024

8/10 Good

kelly a., Knoxville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff. Older hotel but renovations are helping
Stayed 1 night in Oct 2024

6/10 Okay

Amanda

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Better cleaning team
The hotel was nice however during the entire stay the cleaning service never refilled our toilet paper or tissues. We had to go to the front desk to get more every time we needed some. They just took the tips we left and made the beds.
Stayed 3 nights in Oct 2024

8/10 Good

Darleen, Dundee

Travelled with partner
Liked: Amenities, property conditions & facilities
Great location to walk to downtown
Stayed 1 night in Oct 2024

8/10 Good

Kathryn

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

6/10 Okay

Yazmine

Travelled with partner
Liked: Staff & service, amenities
Check in was great we where able to check in 1 hour before check in time. Car garage is pretty low
Stayed 3 nights in Oct 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean & staff friendly. Good variety on continental breakfast. The parking was the problem we had. Parking garage spaces very tiny & Very unclear with no markings of what floor level.
Stayed 4 nights in Oct 2024