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Edgewater Hotel - Gatlinburg

3.0 star property

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Photo gallery for Edgewater Hotel - Gatlinburg

Indoor pool, outdoor pool
Front of property – evening/night
Terrace/patio
Standard Room, 2 Queen Beds (Riverside) | View from room
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Gym
  • Parking included

Explore the area

Map
402 River Rd, Gatlinburg, TN, 37738
  • Ripley's Aquarium of the Smokies
    ‪4 min walk‬
  • Anakeesta
    ‪6 min walk‬
  • Gatlinburg Convention Center
    ‪6 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min drive‬

Room options

View all photos for Room

Room | Desk, iron/ironing board, free WiFi, bed sheets

Room

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Romantic Room, Jetted Tub (Queen Bed)

Romantic Room, Jetted Tub (Queen Bed) | Desk, iron/ironing board, free WiFi, bed sheets

Romantic Room, Jetted Tub (Queen Bed)

  • Mountain view
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Mountainside

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Mountainside

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Riverside)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds (Riverside)

  • River view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Edgewater Hotel - Gatlinburg

Hotel with free breakfast, a quick walk to Ripley's Aquarium of the Smokies
An indoor pool, an outdoor pool and a fitness centre are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and a 24-hour front desk are on-site.
Edgewater Hotel - Gatlinburg offers 205 air-conditioned accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies. Cable televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Edgewater Hotel - Gatlinburg gets high marks from our customers. During your stay, you're just a quick walk from Ripley's Aquarium of the Smokies. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor and outdoor pools
  • Amenities include a business centre, meeting rooms and conference space
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Just a 4-minute walk from Ripley's Aquarium of the Smokies and 4 minutes on foot from SkyPark
Edgewater Hotel - Gatlinburg offers its guests an indoor pool, an outdoor pool, and a fitness centre. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is served daily. A terrace, a vending machine, and a fireplace in the lobby are also featured at the business-friendly Edgewater Hotel - Gatlinburg. Limited free parking is available on a first-come, first-served basis.

This 3-star Gatlinburg hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Fishing
  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cots (infant beds) are available for USD 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

Property is also known as

Edgewater Gatlinburg
Edgewater Hotel
Edgewater Hotel Gatlinburg
Gatlinburg Edgewater
Gatlinburg Edgewater Hotel
Hotel Edgewater
Edgewater Gatlinburg
Edgewater Hotel Gatlinburg
Edgewater Hotel - Gatlinburg Hotel
Edgewater Hotel - Gatlinburg Gatlinburg
Edgewater Hotel - Gatlinburg Hotel Gatlinburg

Edgewater Hotel - Gatlinburg Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1045 out of 1876 reviews
Rating 8 - Good. 550 out of 1876 reviews
Rating 6 - Okay. 195 out of 1876 reviews
Rating 4 - Poor. 60 out of 1876 reviews
Rating 2 - Terrible. 26 out of 1876 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tiffany

Stayed 1 night in Jan 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, room comfort
Stayed here several times.
Have stayed here several times. Older hotel but very clean, friendly staff, great location. Only complaint is the elevator is very slow.
Stayed 3 nights in Jan 2025

10/10 Excellent

sindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cerca de anakesta
Stayed 2 nights in Jan 2025

8/10 Good

Andrea

Stayed 4 nights in Jan 2025

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean close to town
Stayed 3 nights in Jan 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome.
Stayed 4 nights in Jan 2025

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for walking to all of Gatlinburg
Attentive staff, very good free breakfast, close to everything in Gatlinburg. We loved it there.
Stayed 3 nights in Jan 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very convenient to all the events we wanted to experience. The staff was professional, friendly and helpful. It was clean and what we needed for our stay. The only inconvenience was that the elevators were extremely slow and there was always an extended wait. For a facility that size it would be helpful to have more accessible elevators We did have a very nice stay. Thank you
Stayed 3 nights in Jan 2025

6/10 Okay

Kyle

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Property is very conveniently located near the strip in Gatlinburg. It sits on the water, which is nice. Parking is easy in the parking garage, and the strip is just a short walk across the water and one street over. Property needs renovated and updated pretty badly. The lobby area is decent however the rooms are outdated. Our room was not the cleanest either. Indoor pool area was small but still fairly nice, didn’t use the outdoor area since it was winter during our visit. Breakfast was typical hot continental so it was fine since it was included. Overall probably would look at other options next time we visit due to the value for the price.
Stayed 3 nights in Jan 2025

6/10 Okay

Lauren

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
I loved the fact that everything was in walking distance. Beds were uncomfortable and bathtub was dirty and had mold
Stayed 2 nights in Dec 2024

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Jan 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Great stay except for the family who decides to let their child go nuts in the hallway 2 of the 3 days we stayed at 8am. Cool hotel where you don’t have to get in the car unless you’re leaving town. Walking distance to everything!
Stayed 3 nights in Jan 2025

10/10 Excellent

Laura, Lawrenceville

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jan 2025

10/10 Excellent

Carla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Jan 2025

10/10 Excellent

Svetlana

Stayed 1 night in Jan 2025

8/10 Good

Blair

Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Stayed 1 night in Jan 2025

8/10 Good

Darnella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

TIFFANY

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The location was great. Close to all the Gatlinburg shopping and restaurants. Hotel room was nice and the pool was nice as well. Parking at the hotel was terrible. Small spots, not fit for big SUV or trucks. Also, don’t be in a rush with the elevators. Avg wait time for an elevator for the weekend was 15-20 minutes.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kimberly

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the place beautiful at Christmas.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely be back.
Stayed 1 night in Dec 2024

8/10 Good

jessica, Duncan

Travelled with family
Liked: Cleanliness, property conditions & facilities
I stayed at this hotel on 1/2/25 and I was actually amazed by the hotel. Friendly staff, property and room were cleaned and organized. Hot water, heater working very well, and to add beauty of my stay, saw some SNOW. My stay was pleasant and would not mind staying here again.
Stayed 1 night in Jan 2025

10/10 Excellent

DAWN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, spacious rooms, and comfortable beds. Only downfall is how slow the elevators are! Unfortunately, stairs weren’t an option for us with a stroller.
Stayed 1 night in Jan 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Kim

Disliked: Property conditions & facilities
Not what we expected
The hotel is a little run down. It wasn’t what we expected. Parking was difficult. It was ok. We didn’t spend much time in the hotel, so it didn’t impact our time in Gatlinburg negatively, but we are accustomed to nicer accommodations. We should have done a little more research before booking.
Stayed 2 nights in Nov 2024