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Gatlinburg Town Square

2.5 star property

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Ping pong
GTV Studio | Living area | Ping pong
GTS Studio | Free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Laundry room

Explore the area

View in a map
515 Historic Nature Trail, Gatlinburg, TN, 37738
  • Place, Gatlinburg Convention Center
    ‪5 min walk‬
  • Place, Gatlinburg SkyPark
    ‪9 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪12 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪67 min drive‬

Room options

View all photos for GTS Studio

GTS Studio | Free WiFi, bed sheets

GTS Studio

8.4 out of 10
Very good
(43 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for GTS 1 bedroom Condo

Ping pong

GTS 1 bedroom Condo

8.8 out of 10
Excellent
(69 reviews)
  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for GTS 2 Bedroom Deluxe

Ping pong

GTS 2 Bedroom Deluxe

9.0 out of 10
Wonderful
(22 reviews)
  • 80 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for GTVH Standard Queen Room

GTVH Standard Queen Room | Terrace/patio

GTVH Standard Queen Room

8.0 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for GTV Studio

GTV Studio | Living area | Ping pong

GTV Studio

8.6 out of 10
Excellent
(29 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for GTV 1 Bedroom Condo

Ping pong

GTV 1 Bedroom Condo

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for GTVH Standard King Room

GTVH Standard King Room | Free WiFi, bed sheets

GTVH Standard King Room

8.0 out of 10
Very good
(78 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for GTS Accessible Studio

Free WiFi, bed sheets

GTS Accessible Studio

7.6 out of 10
Good
(5 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for GTS Accessible 1 bedroom Condo

Ping pong

GTS Accessible 1 bedroom Condo

  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for GTS Accessible 2 bedroom Condo

Ping pong

GTS Accessible 2 bedroom Condo

9.8 out of 10
Exceptional
(7 reviews)
  • 85 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for GTS 2 Bedroom Premium

Ping pong

GTS 2 Bedroom Premium

8.8 out of 10
Excellent
(46 reviews)
  • 85 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for GTV Accessible 1 bedroom Condo

Ping pong

GTV Accessible 1 bedroom Condo

9.2 out of 10
Wonderful
(7 reviews)
  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for GTV Hotel Accessible Queen

GTV Hotel Accessible Queen | Free WiFi, bed sheets

GTV Hotel Accessible Queen

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for GTS 3 Bedroom Condo

Free WiFi, bed sheets

GTS 3 Bedroom Condo

7.6 out of 10
Good
(4 reviews)
  • 3 bedrooms
  • Sleeps 9
  • 1 King Bed, 2 Single Beds, 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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The price is €78
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About this property

Gatlinburg Town Square

An indoor pool, a fitness centre and a seasonal outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, concierge services and laundry facilities. Housekeeping is available on request.
Gatlinburg Town Square offers 100 air-conditioned accommodations with a hairdryer and free toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on request.
An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Gatlinburg Town Square. During your stay, you're just a quick walk from Gatlinburg SkyPark. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor and seasonal outdoor pools
  • Amenities include laundry facilities, a lift and a terrace
  • On-site recreation includes a gym, basketball and a playground
  • Guests have great things to say about the helpful staff and the local sightseeing
  • Just a 5-minute walk from Gatlinburg Convention Center and 15 minutes on foot from Great Smoky Mountains National Park
Gatlinburg Town Square offers its guests a seasonal outdoor pool, a kids' pool, an indoor pool, and a fitness centre. WiFi is free in public spaces. A terrace, barbecue grills, and a vending machine are also featured at the family-friendly Gatlinburg Town Square. Self parking is free.

This Gatlinburg hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking

Things to do

  • Basketball
  • Children's pool
  • Games
  • Gym
  • Indoor pool
  • Playground
  • Seasonal outdoor pool
  • Table tennis

Family friendly

  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping on request

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from April 27 2026 to January 9 2027 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee and varies based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in October.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Gatlinburg Town Square Exploria Resorts Hotel
Gatlinburg Town Square Condo
Gatlinburg Town Square Hotel Gatlinburg
Gatlinburg Town Square Resort
Gatlinburg Town Square Exploria Resorts Condo
Square Exploria Resorts Condo
Gatlinburg Town Square Exploria Resorts
Square Exploria Resorts
Square Exploria Resorts Hotel
Gatlinburg Town Square
Gatlinburg Town Square by Exploria Resorts Hotel
Gatlinburg Town Square by Exploria Resorts Gatlinburg
Gatlinburg Town Square by Exploria Resorts Hotel Gatlinburg

Gatlinburg Town Square Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 693 out of 1419 reviews
Rating 8 - Good. 364 out of 1419 reviews
Rating 6 - Okay. 187 out of 1419 reviews
Rating 4 - Poor. 103 out of 1419 reviews
Rating 2 - Terrible. 72 out of 1419 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Settoria

Stayed 2 nights in Feb 2026

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The resort was very nice. Exactly what we expected. Very clean and centrally located.
Stayed 2 nights in Feb 2026

6/10 Okay

Barney

Travelled with partner
Liked: Amenities, property conditions & facilities
It was okay for what it was and the price. Had a nice kitchenette, but was a little crowded with the table and all the chairs around it. Also had a gas fireplace that we used most of the time, but has a timer and shuts off after an hour. Tried to use the fireplace more than the heating unit due to the people underneath us smoking weed all night and getting sucked in through the unit and filling up our bedroom. Found that the kitchen sink was clogged up, the toilet seat was dirty, and there were spiderwebs all in the corner of the walls and ceiling. You can tell that the older units are not priority over the newer Resort they built right down the street.
Stayed 3 nights in Feb 2026

6/10 Okay

Laurie

Travelled with family and small children
Disliked: Cleanliness, staff & service
Was a great location. When checking in was told hot water issues but leave run for a while and will eventually get hot.…luke warm to cold yeah never hot. Stayed in 3 bd condo...there was alot of leftover stuff under the beds and room was presentable clean but definitely not clean and elevators were not cleaned the 5 day stay...same garbage in corners .
Stayed 4 nights in Feb 2026

8/10 Good

Frankie

Stayed 4 nights in Feb 2026

4/10 Poor

Cassidy

Stayed 3 nights in Feb 2026

10/10 Excellent

MELISSA

Stayed 3 nights in Feb 2026

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was great! Kids loved wrap around balcony and the large tubs. Within walking distance of the gatlinburg strip, but far enough away to be quiet. Very clean and affordable! Will definitely come back.
Stayed 3 nights in Feb 2026

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, amenities
The room was very clean and smelled great couldn’t have been better! Staff was great and the parking was nice!
Stayed 3 nights in Feb 2026

6/10 Okay

Kelli

Liked: Staff & service
Disliked: Cleanliness
Front Desk Manager was awesome. We were not satisfied with the first room they gave us and she swiftly took care of us. Second room was clean just needed a good airing out. Location was great.
Stayed 3 nights in Feb 2026

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities
The room was dated but clean.. ans very large!! It was practically a small house. Would stay again
Stayed 2 nights in Feb 2026

8/10 Good

CHARLES

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Unit was very nice and recently redecorated. It's a shame they didn't upgrade the shower and fixtures in the bathroom. Also, we were really looking forward to the gas logs since it was a cold snowy weekend but they didn't work. We would stay there again though.
Stayed 2 nights in Feb 2026

10/10 Excellent

Lela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great amenities! Will stay again!
Stayed 2 nights in Jan 2026

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 3 nights in Jan 2026

10/10 Excellent

Yanier

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent great location my family love it
Stayed 3 nights in Jan 2026

10/10 Excellent

Walberto

Liked: Cleanliness, amenities, property conditions & facilities
Great room
Stayed 3 nights in Nov 2025

10/10 Excellent

Michael, Clemmons

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Staff was friendly. Great location. Would book again.
Stayed 3 nights in Jan 2026

10/10 Excellent

Ari

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 6 nights in Jan 2026

8/10 Good

Leslie

Travelled with group
Liked: Amenities, property conditions & facilities
The staff is always so nice. And the rooms are clean but I did notice some mold in the sink and the tub could have been cleaner. But other than that I love staying here and will be back very soon!
Stayed 3 nights in Jan 2026

10/10 Excellent

Kasey

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice location & rooms were just as they were listed online. All the employees were very helpful
Stayed 4 nights in Jan 2026

10/10 Excellent

Jason

Stayed 3 nights in Jan 2026

6/10 Okay

Ihor

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and comfy. It was pretty cold outside and despite heater running all day the room was cold. The water coming from kitchen sink was really murky, bathroom was fine. Location is great. Far enough from buzzing downstown but close enough to walk to and don’t have to pay for the parking. Good overall but wouldn’t stay in GTV studio type room again.
Stayed 3 nights in Jan 2026

8/10 Good

Tammy

Travelled with group
Liked: Cleanliness, staff & service, amenities
Spacious rooms and master bath with jetted tub. We booked the 2 bedroom. Many amenities/ activities available, however we did not use this time, but will in warmer weather. Good location.
Stayed 3 nights in Jan 2026

6/10 Okay

Sabrina

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities
First night no hot water! Then every night after the water was only warm. Third floor button didn’t work on one elevator and the elevator had an awful smell. Had to make sure you used the correct elevator. Hot tub was closed off, very disappointing when you are looking forward to it. Staff were very polite at check in and towel exchange. On day two of vacation I did find out on why hot water wasn’t working after asking. The elevator did have a sign up on the one the third floor wasn’t working on. Not sure of the issue with the hot tub. I’ve stayed in the past and never had issues.
Stayed 4 nights in Jan 2026

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Full size Kitchen, large bedroom with jacuzzi. Good sized living room with balcony. Walkable to all that Gatlinburg has to offer.
Stayed 2 nights in Jan 2026

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