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Glenstone Lodge

3.5 star property

Choose dates to view prices

Photo gallery for Glenstone Lodge

Indoor pool, outdoor pool, pool loungers
BBQ/picnic Area
Restaurant
Standard Room, 2 Queen Beds (Interior) | Desk, iron/ironing board, free cots/infant beds, free WiFi
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Pool
  • Air conditioning
  • Parking included

Explore the area

Map
504 Historic Nature Trl, Gatlinburg, TN, 37738
  • Gatlinburg Convention Center
    ‪5 min walk‬
  • Ripley's Aquarium of the Smokies
    ‪16 min walk‬
  • Anakeesta
    ‪17 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪71 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (Poolside)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds (Poolside)

  • Sleeps 4
  • 2 Queen Beds

View all photos for King with Balconies

King with Balconies | Desk, iron/ironing board, free cots/infant beds, free WiFi

King with Balconies

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool View

Standard Room, 1 King Bed, Pool View | Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Pool View

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Exterior)

Standard Room, 1 King Bed (Exterior) | Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed (Exterior)

  • Sleeps 3
  • 1 King Bed

View all photos for Two Queens with Balconies

Two Queens with Balconies | Desk, iron/ironing board, free cots/infant beds, free WiFi

Two Queens with Balconies

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Fireplace

Standard Room, 1 King Bed, Fireplace | Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Fireplace

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Interior)

Standard Room, 2 Queen Beds (Interior) | Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds (Interior)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Exterior)

Standard Room, 2 Queen Beds (Exterior) | Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds (Exterior)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Glenstone Lodge

Hotel with free parking, a short walk to Gatlinburg Space Needle
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, conference space and a 24-hour front desk.
Glenstone Lodge offers 216 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the pool at Glenstone Lodge. During your stay, you're just a quick walk from Gatlinburg Space Needle. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the family restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools
  • Amenities include a 24-hour business centre, meeting rooms and conference space
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Within a 10-minute walk of Gatlinburg Space Needle and Ripley's Believe It Or Not Museum
Glenstone Lodge offers its guests an indoor pool and an outdoor pool. There's a restaurant on site. A 24-hour business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Glenstone Lodge. Free self parking is available.

This 3.5-star Gatlinburg hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Mountain Trail Cafe/Grill – On-site family restaurant.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 12 for adults and USD 8 to 8 for children
  • A restaurant

Restaurants on site

  • Mountain Trail Cafe/Grill

Things to do

  • Indoor pool
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10.00 to 12.00 for adults and USD 8.00 to 8.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

Property is also known as

Glenstone Gatlinburg
Glenstone Lodge
Glenstone Lodge Gatlinburg
Glenstone Lodge Hotel
Glenstone Lodge Hotel Gatlinburg
Glenstone Hotel Gatlinburg
Glenstone Lodge Hotel
Glenstone Lodge Gatlinburg
Glenstone Lodge Hotel Gatlinburg

Glenstone Lodge Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1207 out of 2336 reviews
Rating 8 - Good. 666 out of 2336 reviews
Rating 6 - Okay. 263 out of 2336 reviews
Rating 4 - Poor. 118 out of 2336 reviews
Rating 2 - Terrible. 82 out of 2336 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Zakri D

Stayed 3 nights in Dec 2024

4/10 Poor

aaron

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
We were really surprised to see how dirty the room was. There was black marks above the entry door and the bathroom had different paint in spots. The entry door we could see outside in three different areas due to the door not sealing all the way. I expected the room to be nicer with amount we paid. The staff was very friendly and did a great job cleaning our room. Overall its just an expensive motel with an indoor pool.
Stayed 2 nights in Dec 2024

8/10 Good

Lacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Bernadette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was a short walk to the main street and all the activities. It was very nicely decorated for Christmas and the staff were helpful and courteous. I would definitely stay again
Stayed 1 night in Dec 2024

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

2/10 Terrible

Betty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Our first night after the parade the heat didn't work in the room. was very cold that night. the next morning they came and changed out the heater. The hot water in the shower was just milk warm even after telling us to let it run. By the time two of us got a shower the third person got hotter water. I told them when I checked out and all they said was things happen out of our control. I feel for 2 nights at 240.00 a night I should have been offered some kind of discount? Betty Jean Peters Also you have 1 handicap space in front of motel. This was our first time spending with you guys. Motel is beautiful and clean but needs to show some compassion on no heat the first night and maintaince says old buildings and the water has to travel from one building to ours. old plumbling.
Stayed 2 nights in Dec 2024

6/10 Okay

Christopher

Travelled with family
Liked: Staff & service, room comfort
It was just okay.
It was just okay. We had to book very last minute for the Christmas parade. The room was not super clean. Bathroom was a little musty smelling. The hot water would fade in and out during a shower. Hot then cold and back and forth. The outlet beside the bed went out during the stay. It just stopped working. Our TV remote never worked. The noise was pretty significant especially after 9 pm. We ended up right next to the pool that was supposed to close at 11 pm. It was well into the night before everyone left the pool. If I could get a different room, I would consider staying again. It was about a half mile walk to traffic light 8 and Gatlinburg shops and main drag which was the main reason we booked it. Just be away the walk back to the hotel is a little steep.
Stayed 3 nights in Dec 2024

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it a lot
Stayed 1 night in Nov 2024

10/10 Excellent

Audra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great location, staff. Facilities. Will be staying again
Stayed 2 nights in Dec 2024

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Daniel

Amazing
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice location. Needs updating in the rooms.
Nice location in reference to parkway. Restaurant located in lodge had good food. We ate dinner only while there. Take note that breakfast at the lodge is an additional fee. Room I had needed updating. Toilet in room was wobbly. Carpet at transition to tile for bathroom area was coming up and shredded looking. Tub had a stain in it that looked to be from maybe a non-skid mat that was placed at one time. The "extra security lock" on the upper aspect of the door was gone. Just the latch was left. Bed and pillows were comfortable. And check in staff was amazing. The reception area to the lodge was beautifully decorated for Christmas.
Stayed 2 nights in Dec 2024

10/10 Excellent

reggie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Stayed 2 nights in Dec 2024

8/10 Good

Olga

Stayed 2 nights in Nov 2024

6/10 Okay

Sherry

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Cleanliness
The kids loved the pool, none of the vending machines worked and the room was not the most clean but people was friendly and is a really good spot to stay for Christmas Parade. Kids adked if we can come back next year to same place because of the heated pool.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mary

Stayed 3 nights in Nov 2024

10/10 Excellent

Richard

Stayed 4 nights in Oct 2024

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 1 night in Dec 2024

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to walk into downtown without being too close to hear all the downtown events. The indoor heated pool is great after a long day out and about.
Stayed 1 night in Nov 2024

8/10 Good

kevin

Liked: Cleanliness, staff & service
A bit old and in need of a refresh, but on the whole a good stay. No free breakfast, though...not even coffee
Stayed 1 night in Nov 2024

6/10 Okay

Michael, Bolingbrook

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

10/10 Excellent

Rhiannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
our stay was amazing!
Stayed 2 nights in Nov 2024

8/10 Good

Mike

Stayed 2 nights in Nov 2024

6/10 Okay

Kaitlyn

Travelled with family
Liked: Staff & service
Disliked: Amenities
I want to be clear that I did not have an issue with the staff at all. The walls were paper thin, had obnoxious neighbors who continuously tried to open the connecting door between the rooms during all hours, the latest being after 10pm and the earliest being before 4pm. I kept smelling cigarette smoke, even though I had a non smoking room. Finding parking was difficult, the lot was always full. The location of the hotel was truly the only bonus, as it was about a 10 minute walk from downtown.
Stayed 2 nights in Nov 2024