Microtel Inn & Suites by Wyndham Gatlinburg

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Microtel Inn & Suites by Wyndham Gatlinburg

Exterior
Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, cots/infant beds, rollaway beds
Desk, iron/ironing board, cots/infant beds, rollaway beds
Lobby
Free daily continental breakfast

Reviews

6.8 out of 10

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Bar
  • Housekeeping
  • Free WiFi
  • Air conditioning

Explore the area

Map
211 Historic Nature Trl, Gatlinburg, TN, 37738
  • Gatlinburg Convention Center
    1 min walk
  • Gatlinburg Space Needle
    2 min walk
  • Traffic Light #8
    2 min walk
  • Knoxville, TN (TYS-McGhee Tyson)
    70 min drive

Room options

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking (Efficiency)

  • Sleeps 5
  • 2 Queen Beds

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About this property

Microtel Inn & Suites by Wyndham Gatlinburg

Hotel with 10 restaurants, steps from Gatlinburg Convention Center
10 restaurants, 4 bars/lounges and 4 coffee shops/cafes are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, a 24-hour front desk and express check-out.
Microtel Inn & Suites by Wyndham Gatlinburg offers 86 accommodations with a hairdryer and an iron/ironing board. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of Microtel Inn & Suites by Wyndham Gatlinburg's great location. During your stay, you're just a quick walk from Great Smoky Mountains National Park. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 10 restaurants, 4 coffee shops/cafes and 4 bars/lounges
  • Amenities include free newspapers in reception, a lift and a vending machine
  • Guests speak favourably about the value of their stay and the area's walkability
  • Steps from Gatlinburg Convention Center and Gatlinburg Space Needle
There are 10 restaurants and 4 coffee shops/cafes on site. You can unwind with a drink at one of the 4 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

The business-friendly Microtel Inn & Suites by Wyndham Gatlinburg also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free.

Smoking is allowed in designated areas at this Gatlinburg hotel.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.
Microtel Inn & Suites by Wyndham Gatlinburg has 10 restaurants serving breakfast only.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • 10 restaurants
  • 4 bars/lounges
  • 4 coffee shops/cafes
  • Coffee and tea in common areas

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are available for USD 6.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 6.0 per stay
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Masks are required at the property for guests who have not received COVID-19 vaccination
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Property is also known as

Microtel Inn Gatlinburg
Microtel Inn Wyndham Gatlinburg
Microtel Inn Wyndham Hotel Gatlinburg
Microtel Inn Wyndham Gatlinburg Hotel
Microtel Hotel Gatlinburg
Gatlinburg Microtel
Microtel Gatlinburg
Microtel Inn Gatlinburg Hotel Gatlinburg
Microtel Inn & Suites by Wyndham Gatlinburg Hotel
Microtel Inn & Suites by Wyndham Gatlinburg Gatlinburg
Microtel Inn & Suites by Wyndham Gatlinburg Hotel Gatlinburg

Microtel Inn & Suites by Wyndham Gatlinburg Reviews

Reviews

6.8
Rating 10 - Excellent. 256 out of 1013 reviews" "
Rating 8 - Good. 249 out of 1013 reviews" "
Rating 6 - Okay. 210 out of 1013 reviews" "
Rating 4 - Poor. 140 out of 1013 reviews" "
Rating 2 - Terrible. 158 out of 1013 reviews" "

6.4/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Pamela

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great sleep but…
Great location! Renovations need to happen asap. The paint is chipped all over the place and there’s mold inside the plastic knobs in the bathrooms. Beds are clean and comfy. Over all, if you’re looking for a place to sleep that’s off the strip, but close enough to the action, this is it.
Stayed 1 night in Aug 2024

10/10 Excellent

David, Winter Springs

Travelled with partner
Liked: Cleanliness, staff & service
Perfect place for what we were looking for!!
Stayed 1 night in Aug 2024

6/10 Okay

Tracy

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Definitely not the cleanest/fanciest hotel we’ve ever stayed in. There was a weird smell as soon as you walked through the door to enter the hotel. Our room also smelled kind of funky, and the carpets felt sticky, well worn. With all that being said, staff was pleasant and accommodating. The hotel was super close to all the shops making the walk much easier. I think this hotel is just very busy and staff/management can’t keep up with the traffic that comes through.
Stayed 2 nights in Jul 2024

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area
Stayed 1 night in Aug 2024

10/10 Excellent

CHRISTY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Accommodations met all of our needs. Plenty of room. Booked a two bed room. Only single bed rooms available so we were given two adjoined rooms. Great area and location. Just a 2-3 minute walk from the main strip in town.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the suites
Stayed 5 nights in Aug 2024

6/10 Okay

Glenn

Disliked: Amenities, property conditions & facilities
The location to Gatlinburg was great. The hotel and room was not like the pictures posted. The room are aged and in need of some TLC. The bed how ever, was comfortable.
Stayed 3 nights in Aug 2024

8/10 Good

Sue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
In the middle of strip
Stayed 2 nights in Aug 2024

2/10 Terrible

Tania

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 3 nights in Aug 2024

10/10 Excellent

Courtney

Stayed 2 nights in Aug 2024

8/10 Good

Raymond

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Charlie

Stayed 3 nights in Jul 2024

2/10 Terrible

Kayla

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Don’t stay here
It’s been horrible. First room bathroom was so nasty. Second room not much better. The whole 3rd floor where they put us was dirty with all the doors to the rooms open was like this the whole night / day. Mirrors dirty in our room , bath I don’t even want to shower will do that when I get home. They were cleaning the rooms starting at 7am waking us up. The staff acts like they don’t want to be here and we’re an inconvenience being here. I’m praying we’re not sick after this. Never have I just wanted to leave and go home and came close to doing so in the middle of the night cause I’m so grossed out
Stayed 1 night in Aug 2024

4/10 Poor

Amanda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Loud & dirty
Cheap hotel, stairs falling apart. Unfortunately, they cannot control rude quests yelling in the hallways & rooms until 6am and leaving their trash all over the stairwells and parking garage.
Stayed 1 night in Aug 2024

8/10 Good

Brandon

Stayed 1 night in Aug 2024

2/10 Terrible

Amanda

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE unless you enjoy mold, mouse droppings, bugs, cigarette smell, and rude service. Within minutes of checking in, my husband and I returned to our vehicle and booked a different hotel. Of course, when we went back inside to report the issues, the front desk lady was rude and unable to reach the manager. I'm sure we won't see any of our money back, but I'm not surprised as the only thing this hotel has going for itself is location and obviously fake photos online. Do yourself a favor and stay clear! Enjoy your vacation elsewhere. This hotel has been reported to Expedia. It is also being reported to the health department and local authorities.
Stayed 2 nights in Jul 2024

2/10 Terrible

Amanda

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very disappointing experience. The bedding and sheets in the room appeared to have not been washed from the previous guest, and I also discovered a stain on the throw pillow. To make matters worse, I found a vape in the bed, which was extremely unpleasant. This experience was truly upsetting, especially because I had recommended your hotel to other guests and speakers attending the Bigfoot yearly conference. I believe that such oversights are a failure on the part of the hotel and its staff. Given the circumstances, I kindly request a refund for my stay. I certainly did not have a restful night, and the unsanitary conditions were completely unacceptable. I hope that the hotel will take the necessary steps to prevent such incidents in the future and ensure that other guests do not have to go through a similar experience. In addition, after going to dinner, I returned to my room to find my closet open and my things moved.
Stayed 1 night in Jul 2024

10/10 Excellent

Christina

Stayed 3 nights in Jun 2024

6/10 Okay

Debra

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Older property but clean. Staff was very responsive and polite.
Stayed 2 nights in Jul 2024

4/10 Poor

Katrina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The only good thing is location
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was within walking distance to all the places I wanted to go
Stayed 4 nights in Jul 2024

4/10 Poor

John

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was very dirty and outdated. Not a pleasant experience.
Stayed 2 nights in Jul 2024

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Drug Parafenalia
The room temperature, water pressure, and bed were adequately comfortable. However a member of the houskeeping staff left behind drug parafenalia in my room. The manager removed it, but offered no apology or discount/refund for the potential exposure i was subjected to.
Stayed 2 nights in Jul 2024