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River Edge Inn

2.0 star property

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Photo gallery for River Edge Inn

Family Suite, 2 Bedrooms, Kitchen (Private Balcony) | Private kitchen | Fridge, microwave, coffee/tea maker
Family Suite, 2 Bedrooms, Kitchen (Private Balcony) | Living room | 32-inch TV with cable channels
Balcony view
Deluxe Room, 2 Queen Beds, Fireplace (Private Balcony) | Premium bedding, blackout curtains, iron/ironing board, cots/infant beds
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Air conditioning
  • Pool
  • Free WiFi

Explore the area

Map
665 River Rd, Gatlinburg, TN, 37738
  • Gatlinburg Convention Center
    ‪6 min walk‬
  • SkyPark
    ‪6 min walk‬
  • Ripley's Aquarium of the Smokies
    ‪12 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds, Fireplace (Private Balcony)

Deluxe Room, 2 Queen Beds, Fireplace (Private Balcony) | Premium bedding, blackout curtains, iron/ironing board, cots/infant beds

Deluxe Room, 2 Queen Beds, Fireplace (Private Balcony)

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Private Balcony)

Standard Room, 2 Queen Beds (Private Balcony) | Premium bedding, blackout curtains, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds (Private Balcony)

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Fireplace (Private Balcony)

Deluxe Room, 1 King Bed with Sofa bed, Fireplace (Private Balcony) | Premium bedding, blackout curtains, iron/ironing board, cots/infant beds

Deluxe Room, 1 King Bed with Sofa bed, Fireplace (Private Balcony)

  • 19 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Family Suite, 2 Bedrooms, Kitchen (Private Balcony)

Family Suite, 2 Bedrooms, Kitchen (Private Balcony) | Premium bedding, blackout curtains, iron/ironing board, cots/infant beds

Family Suite, 2 Bedrooms, Kitchen (Private Balcony)

  • 84 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Honeymoon Room, 1 King Bed, Jetted Tub (Private Balcony)

Honeymoon Room, 1 King Bed, Jetted Tub (Private Balcony) | Premium bedding, blackout curtains, iron/ironing board, cots/infant beds

Honeymoon Room, 1 King Bed, Jetted Tub (Private Balcony)

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

River Edge Inn

Hotel with free breakfast, a quick walk to Great Smoky Mountains National Park
An outdoor pool, a snack bar/deli and coffee/tea in a common area are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a children's pool and concierge services are on-site. Weekly housekeeping is available.
River Edge Inn offers 43 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Rooms open to balconies. Beds feature premium bedding. Premium cable televisions are provided. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

An outdoor pool and a children's pool are on site.
Our customers tell us that they can't get enough of the comfortable beds at River Edge Inn. During your stay, you're just a quick walk from Great Smoky Mountains National Park. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free on-the-go breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a lift, a terrace and a fireplace at reception
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Within a 10-minute walk of Gatlinburg Convention Center and Ripley's Believe It Or Not Museum
  • Dogs welcome for a fee
River Edge Inn offers its guests an outdoor pool and a children's pool. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, a vending machine, and ski storage are also featured at River Edge Inn. Limited free parking is available on a first-come, first-served basis.

This Gatlinburg hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 8:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 15 metres
  • Street parking available
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 8:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Outdoor pool
  • Ski storage
  • TV in common areas

Family friendly

  • Children's pool
  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (weekly)
  • Tour and ticket assistance

Outdoors

  • In a national park
  • In the mountains
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open Sunday - Thursday (8:00 AM - 11:00 PM) and Friday - Saturday (8:00 AM - 1:00 AM)
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per day, plus a deposit of USD 250 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cots (infant beds) are available for USD 5.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay (for guests under 21 years old)
  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 40 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping fee: USD 25; may vary based on unit size
  • Crib (infant bed) fee: USD 5.0 per day
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and outdoor lighting
This property's front desk is open during the following times:
  • Sunday - Thursday: 8:00 AM - 11:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 10:00 AM to 8:00 PM
  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Lodge Gatlinburg
River Edge Gatlinburg
River Edge Lodge
River Edge Lodge Gatlinburg
River Edge Motor
River Edge Motor Gatlinburg
River Edge Motor Lodge
River Edge Motor Lodge Gatlinburg
River Lodge Gatlinburg
River Edge Motor Hotel Gatlinburg
River Edge Inn Gatlinburg
River Edge Gatlinburg
Hotel River Edge Inn Gatlinburg
Gatlinburg River Edge Inn Hotel
Hotel River Edge Inn
River Edge Motor Lodge Gatlinburg
River Edge
River Edge Inn Hotel
River Edge Inn Gatlinburg
River Edge Inn Hotel Gatlinburg

River Edge Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 528 out of 1010 reviews
Rating 8 - Good. 296 out of 1010 reviews
Rating 6 - Okay. 108 out of 1010 reviews
Rating 4 - Poor. 51 out of 1010 reviews
Rating 2 - Terrible. 27 out of 1010 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Azucena

Travelled with family
Disliked: Staff & service, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

madison

Stayed 1 night in Dec 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Dec 2024

8/10 Good

gaylyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We’ll be back
Allowed us to check in early. Very accommodating and friendly. Clean room and plenty of towels. Breakfast was disappointing, though.
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Callie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this place and will definitely be back
Stayed 1 night in Dec 2024

8/10 Good

Lisa, Goodlettsville

Stayed 5 nights in Dec 2024

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities
Its a nice place for the family
Stayed 3 nights in Dec 2024

10/10 Excellent

james d, Gallatin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to all attractions
Stayed 3 nights in Dec 2024

10/10 Excellent

SHARRA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Marie

A real review The linens are gross, lack of parking, not a place for dogs if you have them, there was hair all over our room. I always bring my own linens, towels and cleaning supplies so we cleaned prior to bringing anything in. The staff was pleasant except one, breakfast is cold stuff like singles cereal, bars and prepackaged items, tea, and coffee. The building needs some updating but not the worst, the location is amazing for the strip and very quiet and safe. The room has been updated but there are areas like the ceiling in the shower that need attention. Would stay again if they cleaned up the linens and cleaned the rooms a little better. Also if you book online make sure you tell them you booked a fireplace room, we did not get a fire place but it was fine. Overall it’s an ok stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Briana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Layla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable. Paid for an upgrade to have a fireplace, which didn't work
Stayed 1 night in Dec 2024

8/10 Good

Chadwick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a nice clean hotel and good location.
Stayed 3 nights in Dec 2024

4/10 Poor

Leslie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is horrible. We realize it's an older hotel, but it was filthy. Our room didn't look like it had been vacuumed or the floors mopped. The rug under the bed was horribly filthy. So glad my husband and I took our slippers!! The nicest thing about the entire room was the shower itself and having a fireplace was nice. The bed was fairly decent but I found big one, but 2 rather large spiders crawling up my side of the bedding.... needless to say, I didn't sleep well after that. We won't be staying there again. The only real plus is the proximity to everything and anything you'd want to do in Gatlinburg
Stayed 3 nights in Dec 2024

2/10 Terrible

Donna

Stayed 3 nights in Oct 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super place
A beautiful little place that made you feel like you were in a resort!!! Coming back!!!
Stayed 1 night in Dec 2024

10/10 Excellent

Jocelyn

Stayed 1 night in Dec 2024

4/10 Poor

Kara

Travelled with family, Travelled with partner
Disliked: Property conditions & facilities
We booked the property based on all of the 5 star reviews and I'd say we were disappointed in our stay. The property is an older property that has been renovated to some degree but still has areas that need to be addressed in order to receive 5 stars IMO. The doors to the rooms open from the outdoors. I mention this as I know some have security concerns when staying in places like this. The bathtub in our room ran constantly - so much that orange rust has formed around the tub drain. The toilet also ran and we had to fill the tank with water daily for it to flush. The rug in the room needed a good steam clean and the microwave and mini fridge were mismatched colors. The room is dark even with lamps on and curtains back. The walls are super thin - so much that I heard the people in the room next door zip their luggage and full conversations/disagreements. The door to the balcony locks with an old school push button lock doorknob, which didn't feel all that safe. And, the people staying 3 doors down called the police on Saturday night when they thought someone was breaking into their room, but the hotel says it might have been a bear. Maybe this is 5 star worthy for some, but for us, it was a far cry. The location is its saving grace, and the staff seemed nice, but I thought a truthful review with better perspective was needed for those considering the stay here so people could make the best decision when booking. Not on par for where we typically stay.
Stayed 2 nights in Dec 2024

2/10 Terrible

Amy

Disliked: Cleanliness, staff & service, property conditions & facilities
door between balconies is a bedroom door that locks (but mine did not). at 3:00 am mine was forced open by a bear or the wind or neighbor nobodies knows. this was the exclamation i got. One thing I do know is I won’t be back. Management was rude and just kept taking when i was trying to tell her what happened. I had to follow up to see what happened with no still resolution. stay somewhere else or be sure ask for a room that locks on ur balcony or you may get a surprise at 3am
Stayed 2 nights in Dec 2024

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the property was older property, it has been remodeled. We stayed in one of the King rooms with fireplace. It was cozy and quaint. Staff was helpful and friendly. We will be back.
Stayed 1 night in Dec 2024