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4.2 out of 5

"Airport hotel that understands the needs of the traveller. Comfortable, efficient, helpful friendly staff and everything needed for an overnight stay ... " More

By a verified traveller on Fri 18 Nov 2022

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Room, 1 Queen Bed, Corner

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Room, 1 Queen Bed with Sofa bed, Corner

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

The free breakfast at Hampton by Hilton London Gatwick Airport gets high marks from our customers. During your stay, you'll be close to Archway Theatre. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.

  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Just a 4-minute drive from Archway Theatre and 6 minutes from Manor Royal Business Park

Hampton by Hilton London Gatwick Airport ratings based on 13 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hampton by Hilton London Gatwick Airport

Everyone (4) Couples (3) Family (5)
4 out of 5

Posted by on 20 Jul 2023

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Comment from Hotel Management

10 Aug 2023 by Fran

Thank you for choosing Hampton by Hilton Gatwick Airport for your recent visit, and for taking the time and trouble to score us. I am pleased to see that you had a good experience with us, as we strive to ensure that every guest has a pleasant and comfortable stay here. I look forward to welcoming you back on your next visit Kind Regards,

4 out of 5

Posted by on 9 Mar 2023

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Comment from Hotel Management

29 Mar 2023 by Dawn

Dear Joseph,Thank you for choosing Hampton by Hilton Gatwick Airport for your stay. I am happy to see that overall you had a great experience with us. We look forward to welcoming you back on your next visit. Kind Regards, Dawn Znojek

1 out of 5
Room very noisy. Room floor and corridor veey noisy under foot. Breakfast cold. No orange juice. Machine brike. Sausage rasher egg cold. Never will stay again

Posted by on 21 Feb 2023

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Comment from Hotel Management

1 Mar 2023 by Fernanda Alvarez

Dear Pio,Thank you for choosing Hampton by Hilton London Gatwick Airport and for taking the time to provide feedback about your experience at our hotel.I would like to start by apologising to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope we will have the opportunity to welcome you to our hotel again in the future. Kind Regards,

5 out of 5
Airport hotel that understands the needs of the traveller. Comfortable, efficient, helpful friendly staff and everything needed for an overnight stay while travelling. Nice breakfast included Tory good vegetarian choice.

Posted by , from High Peak on 18 Nov 2022

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Comment from Hotel Management

19 Nov 2022 by cbond

Dear Denis, Thank you for taking time to share your thoughts and experiences of your recent stay at the Hampton by Hilton Gatwick Airport Thank you for your perfect scores of 5 which we are delighted to see and should there be anything further you wish to share I'd be happy to hear from you so we can look to amend or implement. We look forward to welcoming you back soon so we can hopefully fully exceed your expectations next time around and again. In the meantime, if I can assist with this or with any other aspect of a booking with us, I will be happy to help. Kind Regards, Courtney Bond Reception Supervisor

4 out of 5
Hotel feeling dated but location to Gatwick north makes for a very convenient night pre an early flight.

Posted by on 13 Oct 2022

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Comment from Hotel Management

14 Oct 2022 by cbond

Dear Tabitha, Thank you for taking time to share your thoughts and experiences of your recent stay at the Hampton by Hilton Gatwick Airport I am pleased to see that you found our location convenient and had a great stay with us. Although your scores are self-explanatory, should you wish to contact me retrospectively in relation to any other specifics or advise what we could do better, I'd be happy to hear from you so I can investigate on your behalf. For now, we do look forward to being able to welcome you back soon so we can hopefully fully exceed your expectations next time around and again, in the meantime, if I can assist with this or with any other aspect of a booking with us, I will be happy to help. Kind Regards, Courtney Bond Reception Supervisor

5 out of 5
Great service, would recommend

Posted by on 2 Jun 2022

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Comment from Hotel Management

10 Jun 2022 by Priti

Dear Michael, Thank you for choosing Hampton by Hilton Gatwick Airport as your home away from home and for taking the time to share a review of your recent stay with us. I am pleased to see that you had a great experience with us. Thank you for your perfect scores which we are delighted to see, and we look forward to welcoming you back on your next visit. Kind Regards, Guest Relations Hampton by Hilton London Gatwick Airport

4 out of 5
Great access to the North Terminal. However booked a family room with a child and the sofa bed was not made up and all facilities, cups, towels etc were for 2.

Posted by on 1 May 2022

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Comment from Hotel Management

2 May 2022 by Priti

Dear Sharon, Thank you for choosing Hampton by Hilton Gatwick Airport as your home away from home and for taking the time to share a review of your recent stay with us. I am pleased to know you liked our location. Sorry for the inconveniences you faced during your stay. Should our guests require additional cups or towels during the course of their stay, we do encourage our guests to contact our reception team to request such items. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand and to improve our guest’s experiences with us. We hope that you will give us the opportunity to welcome you again in the future. Kind Regards, Hotel Administrator Hampton by Hilton Gatwick Airport

5 out of 5

Posted by on 26 Feb 2022

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5 out of 5

Posted by on 10 Feb 2022

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5 out of 5
Très pratique lorsqu on nous annule un vol

Posted by on 16 Nov 2024

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About the Hampton by Hilton London Gatwick Airport

Location Longbridge House, North Terminal, Gatwick, England RH6 0PJ

Renovations + Closures

The property will be renovating from 11 September 2024 to 12 March 2025 (completion date subject to change). The following areas are affected:

  • Exterior
  • Selected guestrooms

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. A 24-hour fitness centre, multilingual staff, and laundry facilities are also featured at the eco-certified Hampton by Hilton London Gatwick Airport. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Gatwick hotel is smoke free.

  • 1 building
  • 194 guestrooms or units
  • 7 levels
  • Built in 2014
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Gatwick Express Station (1.7 km / 1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hampton by Hilton London Gatwick Airport offers 194 air-conditioned accommodations with laptop-compatible safes and a hairdryer. 32-inch LCD televisions come with digital channels. Bathrooms include baths or showers and complimentary toiletries. This Gatwick hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • LCD television
  • Digital channels
  • Electric kettle
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee

Food & Drink

Guests are served a free buffet breakfast daily from 4:00 AM to 10:00 AM.

Hampton by Hilton London Gatwick Airport has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. If driving, please contact this property in advance for more information (e.g. directions). For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. Guests who plan to drive should contact this property in advance for more details (e.g. directions). For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Parcel deliveries are not accepted at this property on behalf of guests in advance of their arrival.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Parking height restrictions apply
  • Debit cards
  • Advance notice recommended for guests arriving by car
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 30.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 60.00 per day
  • Nearby parking fee: GBP 60.00 per day (328 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Hilton Hotel London Gatwick Airport
  • Hampton Hilton London Gatwick Airport
  • Hampton Hilton London Gatwick Airport Hotel
  • Hampton Hilton London Gatwick
  • Hampton by Hilton London Gatwick Airport Hotel
  • Hampton by Hilton London Gatwick Airport Gatwick
  • Hampton by Hilton London Gatwick Airport Hotel Gatwick

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property

This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Tourism Programme
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