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Eastern And Oriental Hotel

5.0 star property

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Photo gallery for Eastern And Oriental Hotel

Exterior
View from room
Sun deck
Terrace/patio
2 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Gym
  • Free WiFi

Explore the area

Map
10 Lebuh Farquhar, George Town, Penang, 10200
  • Cheong Fatt Tze Mansion
    ‪5 min walk‬
  • Georgetown UNESCO Historic Site
    ‪9 min walk‬
  • Penang City Hall
    ‪11 min walk‬
  • Penang (PEN-Penang Intl.)
    ‪29 min drive‬

Room options

View all photos for Premier Suite Twin GT

Minibar, in-room safe, blackout curtains, iron/ironing board

Premier Suite Twin GT

  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Suite King GF

Minibar, in-room safe, blackout curtains, iron/ironing board

Premier Suite King GF

  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Writers Suite Two Queen Beds

Writers Suite Two Queen Beds | Minibar, in-room safe, blackout curtains, iron/ironing board

Writers Suite Two Queen Beds

  • Sea view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Premier Suite Twin

Minibar, in-room safe, blackout curtains, iron/ironing board

Premier Suite Twin

  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Suite Twin

Superior Suite Twin | Minibar, in-room safe, blackout curtains, iron/ironing board

Superior Suite Twin

  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Suite

Minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Suite

  • 58 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Suite King

Superior Suite King | Minibar, in-room safe, blackout curtains, iron/ironing board

Superior Suite King

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

Minibar, in-room safe, blackout curtains, iron/ironing board

Premier Suite

  • 58 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite Twin

Minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Suite Twin

  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Suite Two Queen Beds

Minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Suite Two Queen Beds

  • Sea view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Studio Suite Twin

Studio Suite Twin | Minibar, in-room safe, blackout curtains, iron/ironing board

Studio Suite Twin

  • 55 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Corner Suite

Corner Suite | Minibar, in-room safe, blackout curtains, iron/ironing board

Corner Suite

  • 123 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Georgetown Suite King

Minibar, in-room safe, blackout curtains, iron/ironing board

Georgetown Suite King

  • 79 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Straits Suite King

Straits Suite King | Minibar, in-room safe, blackout curtains, iron/ironing board

Straits Suite King

  • 87 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite

View from room

Studio Suite

  • 55 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Pinang Suite

Pinang Suite | Minibar, in-room safe, blackout curtains, iron/ironing board

Pinang Suite

  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Writers Suite

Writers Suite | Minibar, in-room safe, blackout curtains, iron/ironing board

Writers Suite

  • 135 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Penang Marriott Hotel

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (55)
The price is €166
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Penang Marriott Hotel

About this property

Eastern And Oriental Hotel

Luxury George Town hotel in Downtown George Town with 4 restaurants
Along with 4 restaurants, this hotel has 2 outdoor pools and a full-service spa. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
Eastern And Oriental Hotel offers 232 air-conditioned accommodations with minibars and espresso makers. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include baths or showers, bathrobes, slippers and bidets. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include hot stone massages, sports massages and Thai massages. The spa is open daily.
Our customers tell us they can't get enough of Eastern And Oriental Hotel's great location. During your stay, you're just a quick walk from Cheong Fatt Tze Mansion. You'll find features such as free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 4 restaurants, 3 coffee shops/cafes, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Treat yourself to massages at the spa
  • Services include babysitting, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 2-minute drive from KOMTAR and a few minutes from Penang Times Square
  • Airport shuttle service available for a fee
Eastern And Oriental Hotel offers its guests 2 outdoor swimming pools and a fitness centre. There are 4 restaurants and 3 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business centre and 10 meeting rooms are available. Event space at this hotel measures 7535 square feet (700 square metres) and includes conference space. A library, a terrace, and gift shops/newsstands are also featured at the luxury Eastern And Oriental Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star George Town hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Eastern And Oriental Hotel has 4 restaurants on site.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 88 for adults and MYR 60 for children
  • 3 coffee shops/cafes
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Gym
  • Library

Family friendly

  • 2 outdoor pools
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 10 meeting rooms
  • 7,535 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Hot stone massages
  • Spa open daily
  • Sports massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Eastern And Oriental Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 350.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 88 for adults and from MYR 60 for children
  • Airport shuttle fee: MYR 315.41 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 350.0 per night
  • A facilities fee includes use of: sauna; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Eastern And Oriental Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number 2057-T

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Eastern & Oriental Hotel
Eastern & Oriental Hotel Penang
Eastern Oriental Hotel Penang
Eastern Oriental George Town
Eastern Oriental Penang
Oriental Eastern
Eastern & Oriental Hotel Penang/George Town
Eastern And Oriental Hotel
Eastern Oriental Georgetown
Eastern And Oriental
Eastern Oriental Hotel
Eastern And Oriental Hotel Hotel
Eastern And Oriental Hotel George Town
Eastern And Oriental Hotel Hotel George Town

Eastern And Oriental Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 725 out of 1002 reviews
Rating 8 - Good. 188 out of 1002 reviews
Rating 6 - Okay. 55 out of 1002 reviews
Rating 4 - Poor. 23 out of 1002 reviews
Rating 2 - Terrible. 11 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at this unique and heritage hotel.
Stayed 4 nights in Nov 2024

10/10 Excellent

Bernard

Stayed 2 nights in Nov 2024

8/10 Good

Lay Har

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is charming in its vintage appearance and colonial fixtures and furniture. Amenities are however modern. Comfort and convenience are thus not compromised.
Stayed 2 nights in Nov 2024

8/10 Good

Roberto, Nashville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The historic part of the hotel is picturesque, some staff is friendly, some not. The food options are average. The area around the hotel is not very nice and pretty dirty and smelly.
Stayed 4 nights in Oct 2024

6/10 Okay

Stella, San Marino

Travelled with family, Travelled with group
Like the location. Average condition of the hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Kevin

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff always ready to help with a smile.
Stayed 3 nights in Oct 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Heiritage wing is the old classic hotel. Victory Annexe is newer section and has its own reception but you can walk between the two. Rooms a bit noisy in the morning due to hard floors.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sally Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully large rooms and bathrooms with all the comforts that you would expect in a hotel of this standard. Sumptuous breakfast buffet with every choice imaginable and excellent quality. Staff very helpful and well-informed as to where to find genuine peranakan cuisine at reasonable prices.
Stayed 4 nights in Oct 2024

10/10 Excellent

Gwendolyn

Stayed 2 nights in Sep 2024

10/10 Excellent

Hiu Fai

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a beautiful property, very spacious, magnificent view!!
Stayed 2 nights in Sep 2024

2/10 Terrible

Angela

Travelled with family
Disliked: Staff & service
Bad service.
Stayed 1 night in Sep 2024

6/10 Okay

Ramsey

Stayed 3 nights in Aug 2024

10/10 Excellent

Taher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Jaime

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all lovely. Really nice hotel. Buffet breakfast was a highlight! Definitely recommend
Stayed 3 nights in Sep 2024

10/10 Excellent

Kuruvila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and management. I am a Marriott gold elite and you have raised the bar. Love it
Stayed 2 nights in Sep 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

6/10 Okay

jasmindar kaur

Travelled with family
Liked: Cleanliness, amenities
no advise given that parking is free and touch and go card needs to be validated every time we go out (knew about this only on second day when we asked on it). Also not advised drinks in minibar were free. only knew on the last day when someone came to ask us if needed any additional. Should check in counter not advise on this when checking in ? Sent an email a few days before checking in if our room is at the new or old wing and no reply received as a result had to run around looking for our correct wing (seems to be a common problem as that’s the first thing concierge will ask).
Stayed 3 nights in Sep 2024

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to just chill and relax...excellent breakfasts.
Stayed 1 night in Sep 2024

8/10 Good

Lena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this hotel!
Stayed 5 nights in Aug 2024

8/10 Good

Ambika

Liked: Property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Siu Ling

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Maycy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful and wonderful hotel but do take note of the noisy karaoke performance in the month of The Hungry Ghost Festival, request for rooms far far away from the main road :)
Stayed 1 night in Aug 2024

8/10 Good

Gautam

Travelled with family
Liked: Cleanliness, staff & service, amenities
The E&O is a charming and beautiful property which is located right on the sea in Georgetown. It is an old and lovely property. The staff are very warm and welcoming. But it is in fairly poor condition with the rooms in need of refurbishment. We had rooms right below where the drilling was happening. They did change us out but only after several calls. The bar and restaurant are top class. The breakfast is excellent. But the menu was the same all the 4 days. Overall I would highly recommend it but please lower your expectations that the power outlets might not always work or the shower diverter might be broken. Take these things in your stride and you will be fine.
Stayed 4 nights in Aug 2024

10/10 Excellent

Karen, Sandy Bay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024