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Crowne Plaza Hotel Glasgow by IHG

4.0 star property

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Photo gallery for Crowne Plaza Hotel Glasgow by IHG

Exterior
Hypo-allergenic bedding, minibar, in-room safe, desk
Restaurant
Indoor pool
Premium Room, 2 Double Beds, River View | Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub

Explore the area

Map
Congress Road, Glasgow, Scotland, G3 8QT
  • OVO Hydro
    ‪5 min walk‬
  • Scottish Exhibition and Conference Centre
    ‪11 min walk‬
  • University of Glasgow
    ‪8 min drive‬
  • Glasgow (GLA-Glasgow Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, River View

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed, River View

  • 19.0 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Single Beds

Premium Room, 2 Single Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 2 Single Beds

  • 23.78 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, River View

Standard Room, 1 Queen Bed, Accessible, River View | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible, River View

  • 20 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Double Beds, River View

Premium Room, 2 Double Beds, River View | Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 2 Double Beds, River View

  • 27.33 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, River View (High Floor)

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed, River View (High Floor)

  • 19.52 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, River View (Super King)

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, River View (Super King)

  • 19.52 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Super King, High Floor)

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed (Super King, High Floor)

  • 19.52 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Super King)

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom (Super King)

  • 20 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, River View (Super King)

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, River View (Super King)

  • 23.78 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Business Lounge Access (Super King)

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Business Lounge Access (Super King)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Super King, High Floor)

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom (Super King, High Floor)

  • 20 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Business Lounge Access (Super King)

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Business Lounge Access (Super King)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room

  • 23 sq m
  • River view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (Super King)

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed (Super King)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room

  • 20 sq m
  • River view
  • Sleeps 2
  • 1 Single Bed

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About this property

Crowne Plaza Hotel Glasgow by IHG

Hotel with a full-service spa, a short walk to OVO Hydro
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site.
Crowne Plaza Hotel Glasgow by IHG offers 283 air-conditioned accommodations with minibars and laptop-compatible safes. 50-inch flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Riverside Beauty has 2 treatment rooms. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us they can't get enough of Crowne Plaza Hotel Glasgow by IHG's great location. During your stay, you're just a quick walk from OVO Hydro. You'll find features such as free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with aromatherapy, body treatments or reflexology at Riverside Beauty
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Within a 15-minute walk of OVO Hydro and Scottish Exhibition and Conference Centre
Crowne Plaza Hotel Glasgow by IHG offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 6500 square feet (604 square metres) and includes conference space. A hot tub, a sauna, and spa services are also featured at the business-friendly Crowne Plaza Hotel Glasgow by IHG. For a fee, parking is available.

This 4-star Glasgow hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 7 AM to 10:30 AM.
The Mariner Bar – This bar only serves light fare.
The Mariner Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Late-night fare is available from 24-hour room service.

Languages

Czech, English, French, German, Italian, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7 AM to 10:30 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Mariner Bar
  • The Mariner Restaurant

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 15 meeting rooms
  • 6,500 square feet of conference space

Outdoors

  • Picnic area
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 15 years old and younger stay free per registered adult when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 17.95 per person
  • Self-parking fee: GBP 12.00 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses wind and solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:30 AM to 8:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 15 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Crowne Plaza GLASGOW
Crowne Plaza Hotel GLASGOW
GLASGOW Crowne Plaza Hotel
Crowne Plaza Glasgow Hotel Glasgow
Crowne Plaza Glasgow Scotland
Glasgow Crowne Plaza
Crowne Plaza Hotel Glasgow
Crowne Plaza Glasgow By Ihg
Crowne Plaza Hotel Glasgow by IHG Hotel
Crowne Plaza Hotel Glasgow an IHG Hotel
Crowne Plaza Hotel Glasgow by IHG Glasgow
Crowne Plaza Hotel Glasgow by IHG Hotel Glasgow

Crowne Plaza Hotel Glasgow by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 667 out of 1171 reviews
Rating 8 - Good. 288 out of 1171 reviews
Rating 6 - Okay. 113 out of 1171 reviews
Rating 4 - Poor. 52 out of 1171 reviews
Rating 2 - Terrible. 51 out of 1171 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Noel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 2 nights in Apr 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing time definitely recommend the hotel
Stayed 1 night in Mar 2025

8/10 Good

Susan

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

OK

The hotel is very convenient for the Armadillo theatre. We have stayed at the hotel many times since it opened, and it is generally clean and comfortable, but it is now in need of refurbishment. The breakfast buffet was very good as usual.
Stayed 1 night in Apr 2025

10/10 Excellent

Nicola

Stayed 1 night in Apr 2025

10/10 Excellent

BARRIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed many times always had a great stay , staff always helpfull friendly cheerfull no issues with staff . Only complaint not a selection of bottled beer , l asked for a bottle of ' Sol ' my favourite not avail people enjoy a selection of bottled beer Not a major issue but hopefully it's there on my next stay Best Wishes . BARRIE .
Stayed 1 night in Apr 2025

8/10 Good

Vivien

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient for the Armadillo. Quiet, easy parking and staff are very friendly and helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Wilma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lovely welcome from Kathleen and the excellent view from our room. Room was clean and comfortable.
Stayed 1 night in Apr 2025

2/10 Terrible

Tom

Liked: Cleanliness, property conditions & facilities, room comfort

Very Disappointing Check-in Service

Our stay was spoiled the moment we arrived and seeing the queue waiting to check in. We ended up waiting 35 minutes to get to the check in desk and another 15 minutes trying to check in as seemingly there was an issue with the checking in process even though the other guests around us seemed to be fine ?? At that point in steps Alan to help and told us it was what it is and we would just have to wait. He showed no interest in the fact we had already waited 50 minutes !! We were very disappointed in his overall attitude to the situation. The club lounge on the Saturday night was a joke, there was seating for 26 people which were all taken leaving another dozen or so people standing around eating their food packed in like sardines. Apart from these 2 issues the next day went a lot smoother and everything was fine.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities

Good overall

The hotel is nice and staff were very helpful. We had to queue twice to check in and asked to wait twice because our room wasn’t ready. The staff member did give us our upgrade, a drink at the bar and breakfast on the house. I did appreciate the gesture but our room on the 16th floor was very noisy with what I can only imagine was the hotel air con. It was so very loud. I would recommend staying at the hotel but don’t take the upgrade unless you are on a floor lower than 14 as floor 15 has the club lounge and I imagine the rooms under would be noisy. Breakfast was good and well stocked.
Stayed 1 night in Apr 2025

10/10 Excellent

Lynsey

Liked: Property conditions & facilities, room comfort
Maria at checkin set the tone for the day efficient, friendly, helpful, lovely Everyone was great from cleaning staff to restaurant Plus Maria was on duty tocheck is out so additional Bonus loved it Only slight comment the room could do with light refurbishment no major change just ligh restoration to some items
Stayed 1 night in Apr 2025

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room very clean, bottom of bathroom door swollen and a bit scabby, frame round bathroom door chipped. Apart from that room excellent
Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Justin

Liked: Cleanliness, property conditions & facilities, room comfort

Stunning hotel and location

Hotel is clean and modern throughout, ended up being quite reasonable for the kind of hotel it is. Check-in was quick even though there was a big que. Cant fault the hotel for the stay and breakfast was amazing aswell. The only negative was the meal we had in the evening, starter came almost straight away which was good, we waited 45 minutes for the main to come which never did, asked at the bar what had happened and it eventually came. Wifes meal was ok but my fish was cold and only just edible. We had a show to go and see so we didnt have time to mess about. We did get a drinks voucher each as an apology but as we were so short on time, we ended up giving it to another guest to use.
Stayed 1 night in Apr 2025

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Apr 2025

10/10 Excellent

DAWN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Stay

We booked this hotel as the concert hall was right next door. Plenty of parking at an additional fee of £12. Reception was fast and we had a very polite lady who was very helpful. Our room was spacious with complimentary water and hot drinks sachets. Very clean, comfy beds although our sliding wardrobe doors were quite stiff to open. Shower hot and plenty of towels. We had the lift entrance door outside our room but we didn't hear it through the night. Breakfast was very busy due to the concert but we were seated within a few minutes and the service and breakfast was fantastic. Check out easy and again met with a smile. Excellent hotel. Thank you.
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service

Disappointing stay

The Crowne Plaza is our go to hotel whenever we are in Glasgow. However this stay was a disappointment. On check in the staff member was friendly. We were given room 1220. When we got into the lift it smelt like sick. On opening the door to our room we instantly got a strong damp smell. At first we thought we would put up with it but it was very overpowering. My husband went down to reception and asked if we could change rooms and we were given room 1122. This room was a lot fresher. The room was spacious with lovely views over the Clyde. The plug in the sink was broken which was a bit annoying for my husband shaving. We used the pool facilities twice which was very nice. We ate in the restaurant on our first night. I ordered the tagine and my husband ordered the beef burger. We also got a portion of nachos to share. The nachos came out, they were nicely presented but didnt taste good. Im not sure how they were cooked but wonder if they were deep fried. Our main course was taken out my husband was served a chicken burger which is not what he ordered. Both our meals were taken back to the kitchen while a beef burger was prepared. After about 10 mins the correct meals were served. The waiting staff were not attentive and not once were we asked if we wanted any more drinks. We decided not to bother with any dessert after this. The final nail in the coffin was being charged £24 car parking for our 2 night stay. I thought the 12GBP was for the entire stay not per night.
Stayed 2 nights in Apr 2025

8/10 Good

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
It was good value for money however it does seem that the hotel is a little tired e.g. the bathroom door in the bedroom probably closed properly 25 years ago but fast forward 25 years worth of paint and no the bathroom door no longer closes. It’s not a big deal but just be aware that this is not a new modern hotel. It’s comfortable and clean, the restaurant is ok, pricey as with all hotel restaurants but food is ok. The swimming pool was fantastic.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Good for shows nearby, but dated

Hotel expensive for what it is. Dated in parts and one dodgy slow elevator and one small normal one. Can imagine it’s good for people seeing a show at the venues next door but otherwise quite a walk to the centre traffic route there seems random.
Stayed 2 nights in Apr 2025

10/10 Excellent

kim

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything, great location, easy transport into the city centre, rooms clean, spacious, and everything we needed. We will definitely be back.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only one lift working was a problem
Stayed 1 night in Apr 2025

10/10 Excellent

Garry

Travelled with family
Liked: Staff & service, room comfort
Euan on reception was first class and cannot be faulted - defo puts the customer first and tries to go above and beyond
Stayed 1 night in Apr 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Great family hotel and location

Overall comfortable and nice use of the Club room for our son who enjoyed being in his own room too for a bit. Pool was a nice temperature which he enjoyed too! Aircon not working properly in the main part of the bedroom with even turned to lowest temp and max we noticed in the morning was actually warm which made for an uncomfortable sleep.
Stayed 1 night in Apr 2025