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Mercure Glasgow City Hotel

3.0 star property

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Reception
Exterior
Daily buffet breakfast (GBP 17.95 per person)
Privilege, Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar

Explore the area

View in a map
201 Ingram Street, Glasgow, Scotland, G1 1DQ
  • Place, Merchant City
    ‪1 min walk‬
  • Place, Buchanan Street
    ‪2 min walk‬
  • Place, George Square
    ‪2 min walk‬
  • Airport, Glasgow (GLA-Glasgow Intl.)
    ‪13 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi

Classic Double Room, 1 Double Bed

8.4 out of 10
Very good
(59 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds

In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 2 Single Beds

8.6 out of 10
Excellent
(14 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi

Privilege, Double Room, 1 Double Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure Glasgow City Hotel

Hotel with a restaurant, steps from George Square
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service and dry cleaning are on-site. Housekeeping is available on request.
Mercure Glasgow City Hotel offers 91 accommodations with a safe and coffee/tea makers. LED televisions come with digital channels. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers.

This Glasgow hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Mercure Glasgow City Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Buchanan Street. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Enjoy a bite to eat at Ingram St Cafe Brasserie, a brasserie that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and meeting rooms
  • Guests have great things to say about the helpful staff and the location
  • Steps from George Square and 3 minutes on foot from Buchanan Street
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Mercure Glasgow City Hotel also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

This 3-star Glasgow hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:00 AM.
Ingram St Cafe Brasserie – This brasserie specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 15 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Ingram St Cafe Brasserie

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 17.95 per person
  • Self-parking fee: GBP 15 per day
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Glasgow City Hotel Mercure
Hotel Mercure Glasgow City
Mercure Glasgow City
Mercure Glasgow City Hotel
Mercure Hotel Glasgow City
Mercure Glasgow City Hotel Scotland
Mercure Glasgow City
Mercure Glasgow City Hotel Hotel
Mercure Glasgow City Hotel Glasgow
Mercure Glasgow City Hotel Hotel Glasgow

Mercure Glasgow City Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 340 out of 1004 reviews
Rating 8 - Good. 383 out of 1004 reviews
Rating 6 - Okay. 181 out of 1004 reviews
Rating 4 - Poor. 63 out of 1004 reviews
Rating 2 - Terrible. 37 out of 1004 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Nicole

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Location is great

Location and parking is great. We had a twin room which was very crammed, struggled to get round the bed as the desk is in the way. Pillows desperately need replaced, it felt like I was sleeping on a brick sadly. Rooms could be done with an upgrade, a lot of decor looking poor and bathrooms are aging. Will stay again for location
Stayed 1 night in Sep 2025

8/10 Good

Sonja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Queen Street train station and within walking distance to Buchanan street for the subway station and lots of dining options. Rooms and bathrooms are a bit small but clean and nice enough. The breakfast was lovely but the 5 stars go to the staff…especially Matthew and Joy who had a wonderful smile even though the front desk was very busy.
Stayed 2 nights in Aug 2025

8/10 Good

Rachael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant one night stay, right in the centre! Affordable, would stay again.
Stayed 1 night in Sep 2025

6/10 Okay

Lora

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old rundown, not very clean or comfortable
Stayed 1 night in Sep 2025

10/10 Excellent

Neelika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mercure Glasgow is well positioned to see the city and the sites. The staff offer excellent customer service and the facilities of cafe/restaurant/bar all on site which was very helpful. Our room was quiet, with good shower, and a comfy king bed. We used the look sundry service, which we found to be a great service, and price was reasonable. All in all, we found the hotel to be of a very good standard.
Stayed 2 nights in Sep 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is very hectic an excellent range but only when available !. So when I went for the hot choice there was no sausages, no bacon, no egg, no grilled tomatoes, no potato scone, no mushrooms. The bacon and sausage turned up within 5 minutes, then the mushroom 7 mins, A waiter or staff member noticed after 10 minutes and offered to bring some egg to our table when ready. He did do that as for the other items we just left it and had some toast instead. Apart from that issue the hotel and staff Are Excellent.
Stayed 2 nights in Sep 2025

10/10 Excellent

Gary, Crossville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Sep 2025

6/10 Okay

Joel

Liked: Cleanliness, staff & service
Clean and functional.
Stayed 1 night in Sep 2025

8/10 Good

Ian

Stayed 1 night in Aug 2025

10/10 Excellent

Ian

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Stayed 1 night in Aug 2025

6/10 Okay

Vivian

Travelled with family
Liked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Tazeem

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Steven

Liked: Staff & service
It was ok.
Stayed 2 nights in Aug 2025

8/10 Good

Shirley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great location

great location clean hotel
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Customer Service

Stayed 1 night in Aug 2025

2/10 Terrible

Chris

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Daniel

Travelled with group
Liked: Cleanliness
Stayed 2 nights in Jul 2025

8/10 Good

Dawn

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Gillian

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good city centre base
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Adella Pastore Campbell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel. It is not the most modern facility but it is very clean. I had a lovely stay. The staff are so friendly and are very willing to help with anything. My only notice was there was no electric outlets by the head of the bed, so anyone using a BIPAP/CPAP machine would need a long extension cord. Maybe that can be provided. The bathroom was spotless. I used the plastic zip bag that was for extra pillows as a container for some clothes, instead of keeping some clothes in my case and having to open it frequently. A dresser with drawer space would be better, but this was a minor inconvenience. I had a very quiet room on the 6th floor. I would definately return to this hotel. The location is perfect and very convenient to everything you need. Also the Nespresso coffee machine and kettle were provided. That was sweet indeed. Also breakfast was available for a very reasonable fee which I did not use, as I don’t eat breakfast usually. The biggest compliment again, goes to all the staff. Thank you for making my stay so pleasant.
Stayed 13 nights in Jul 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025