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Bay of Palms

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Bay of Palms

Kayaking
Fridge, coffee/tea maker, electric kettle, cookware/dishes/utensils
Individually decorated, individually furnished, blackout curtains
Individually decorated, individually furnished, blackout curtains
Standard 1 bedroom | Living area | Flat-screen TV

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Pool
  • Barbecue grill
  • Outdoor space

Explore the area

Map
12 Coolgardie Street, Elanora, QLD, 4221
  • The Pines Elanora
    1 min walk
  • KFC
    4 min walk
  • Robina Station
    12 min drive
  • Gold Coast, QLD (OOL-Coolangatta)
    12 min drive

Room options

View all photos for Deluxe Lakefront Studio

Individually decorated, individually furnished, blackout curtains

Deluxe Lakefront Studio

  • Studio
  • Lake view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard 1 bedroom

Individually decorated, individually furnished, blackout curtains

Standard 1 bedroom

  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe 1 bedroom

Deluxe 1 bedroom | Individually decorated, individually furnished, blackout curtains

Deluxe 1 bedroom

  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Lakefront 1 bedroom

Shower, towels

Standard Lakefront 1 bedroom

  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Studio

Individually decorated, individually furnished, blackout curtains

Standard Studio

  • Studio
  • Resort view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Studio

Individually decorated, individually furnished, blackout curtains

Deluxe Studio

  • Studio
  • Resort view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Lakefront Studio

Standard Lakefront Studio | Individually decorated, individually furnished, blackout curtains

Standard Lakefront Studio

  • Studio
  • Lake view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Lakefront 1 bedroom

Individually decorated, individually furnished, blackout curtains

Deluxe Lakefront 1 bedroom

  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Bedrooms

Individually decorated, individually furnished, blackout curtains

Standard Room, 2 Bedrooms

  • 2 bedrooms
  • Resort view
  • Sleeps 8
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Bedrooms

Individually decorated, individually furnished, blackout curtains

Deluxe Room, 2 Bedrooms

  • 2 bedrooms
  • Resort view
  • Sleeps 8
  • 2 Queen Beds

View all photos for Standard Lakefront 2 bedroom

Individually decorated, individually furnished, blackout curtains

Standard Lakefront 2 bedroom

  • 2 bedrooms
  • Lake view
  • Sleeps 8
  • 2 Queen Beds

View all photos for Basic Studio

Individually decorated, individually furnished, blackout curtains

Basic Studio

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed

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About this property

Bay of Palms

Lakefront Gold Coast aparthotel in Elanora with free parking
Along with an outdoor pool, this smoke-free aparthotel has a bar/lounge and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a computer station, an arcade/games room and express check-out are on-site. Each apartment features free WiFi, a flat-screen TV and a kitchenette with a fridge. Room service, a coffee/tea maker and a ceiling fan are among the other amenities available to guests. Weekly housekeeping is available.
Bay of Palms offers 44 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and an iron/ironing board. Each accommodation is individually furnished and decorated. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges and kitchenware and utensils. Bathrooms include a shower.

This Gold Coast aparthotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the aparthotel include a waterslide and an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Bay of Palms. During your stay, you're just a quick walk from The Pines Elanora. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool. This comfortable aparthotel has 44 apartments over 2 floors. Each apartment offers free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a flat-screen TV and a fridge
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Splash around at the waterslide or swim in the outdoor pool
  • Amenities include a computer, laundry facilities and a vending machine
  • On-site recreation includes rowing/canoeing, kayaking and bicycles to rent
  • Steps from The Pines Elanora and a 3-minute drive from Currumbin Wildlife Sanctuary
Bay of Palms offers its guests a waterslide and an outdoor pool. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Barbecue grills, a vending machine, and an arcade/games room are also featured at the family-friendly Bay of Palms. Self parking is free.

This 3.5-star Gold Coast aparthotel is smoke free.

Room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Refrigerator

Dining

  • A bar/lounge
  • Room service

Bedrooms

  • Rollaway/extra bed: AUD 30 per day

Bathroom

  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Garden

Laundry

  • Laundry facilities

Work spaces

  • Computer station

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Housekeeping (weekly)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a shopping district
  • In the suburbs
  • Near the airport
  • Near the boardwalk/promenade
  • On a lake
  • On the waterfront

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Fishing
  • Kayaking
  • Rowing/canoeing
  • Waterslide
  • Whale watching nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards

General

  • 2 floors
  • 44 units
  • Access via exterior corridors
  • Bicycle rentals
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 50.00
Express check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 5 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 50.00 (subject to availability)
  • Rollaway bed fee: AUD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include window guards
This property is professionally cleaned
The front desk at this property is open daily from 8:30 AM - 5 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Bay Palms Apartment Elanora
Bay Palms Elanora
Bay Of Palms Resort Gold Coast/Elanora
Bay Of Palms Hotel
Bay of Palms Elanora
Bay of Palms Aparthotel
Bay of Palms Aparthotel Elanora

Bay of Palms Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 252 out of 669 reviews" "
Rating 8 - Good. 274 out of 669 reviews" "
Rating 6 - Okay. 91 out of 669 reviews" "
Rating 4 - Poor. 32 out of 669 reviews" "
Rating 2 - Terrible. 20 out of 669 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lakeside view, quiet and comfortable.
Stayed 5 nights in Sep 2024

8/10 Good

Kristy

Liked: Cleanliness, property conditions & facilities
Make sure that you check prior the bedding configuration, our booking was for a deluxe suite should’ve been a sofa double bed and a double bed, I had to make do with sleeping on the couch which luckily was so comfortable but what if it had been 4 adults as the booking was supposed to be. Overnight onsite manager is unhelpful and arrogant,So beware if you need help after hours - lovely lady at the desk. All in all beautiful spot, quiet, and clean
Stayed 1 night in Sep 2024

4/10 Poor

Kristy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Celeste

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities
Overall decent place to sleep for a couple of nights. Beds are comfy, shower is hot and good water pressure. Walls in adjoining rooms very thin and can hear everything.
Stayed 2 nights in Sep 2024

6/10 Okay

Derek

Disliked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Elliot

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Better than expected
Stayed 3 nights in Jul 2024

8/10 Good

Janine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location was very nice.
Stayed 5 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Comfortable accommodation
Comfortable, spacious accommodation. Well situated with restaurants, grocery and general shopping all within walking distance.
Stayed 2 nights in Jun 2024

4/10 Poor

Dorothy

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Could hear every word and noise from next door unit .. person next door chain smoked and coughed most of the night so we got very little sleep . toaster and kettle had to be plugged into power point about 6 inches under air conditioner .. no shampoo or conditioner .. satchet to wash one lot of dishes only Would not recommend 🙁
Stayed 3 nights in Jun 2024

8/10 Good

Jane

Stayed 2 nights in Jun 2024

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Jun 2024

8/10 Good

Lisa

Stayed 4 nights in Jun 2024

10/10 Excellent

Liam

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jun 2024

8/10 Good

Joedine

Liked: Cleanliness, property conditions & facilities
This property is a lovely place to stay.Staff are lovely.Bed was very comfortable.
Stayed 2 nights in Jun 2024

6/10 Okay

Jennifer

Travelled with partner
Liked: Cleanliness
Property clean and quiet. Kitchen has only bare essentials, no chopping board, one serrated knife was very blunt, coffee mugs very small.
Stayed 4 nights in Jun 2024

10/10 Excellent

Bec

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean, quiet and easy to reach and make changes to reservations. Polite and efficient front desk.
Stayed 2 nights in May 2024

10/10 Excellent

Graham

Stayed 2 nights in May 2024

4/10 Poor

Margaret

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed 3 nights, The first night the power went off in adjoining unit, the power box was in our room so they had to come in to our room to get at the power box. There was a locked door between the two rooms that allowed light to shine into our room from the other room at night, plus it was noisy.The room itself was unclean. The bathroom vanity was water damaged and tiles missing. At night cochroaches and out from wall and under vanity and tan around the floor. The kitchen bench also had cockroaches on it when we came home at night. We got 1 set of towels for 3 nights didn’t see any staff to request more, The bed was uncomfortable and found bug in bed on last day. The water view was nice and outsides were ok definitely wouldn’t recommend.
Stayed 3 nights in May 2024

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
Was great value for the price. Room was clean. Everything worked. Had everything I needed for a 2 day stay. Close to shops and restaurants. Sure the place is a bit dated but was value for money. Would definitely stay again.
Stayed 2 nights in May 2024

8/10 Good

Adam

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The view overlooking the lake and having bench tables near the lakes edge, where you could relax and watch the sunset was beautiful.
Stayed 2 nights in May 2024

8/10 Good

Sylvia

Liked: Cleanliness, room comfort
Very good accommodation, but don’t expect hotel or spa type service. Limited front office hours. If you book hotel room accommodation you don’t get to park under cover.
Stayed 2 nights in May 2024

10/10 Excellent

Danny

Liked: Cleanliness, property conditions & facilities
Awesome place to stay
Stayed 3 nights in Apr 2024

6/10 Okay

MUHAMMED MUBASHIR

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
What a gorgeous place! We arrived in the rain at night but woke up to a view of a beautiful lake and a resort full of palms and tropical plants. Our apartment was clean and very well appointed. Would definitely go back!
Stayed 3 nights in Apr 2024

8/10 Good

Stefan

Stayed 2 nights in Mar 2024