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Embassy Suites by Hilton Flagstaff

3.5 star property

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Photo gallery for Embassy Suites by Hilton Flagstaff

Exterior
Reception
1 bedroom, premium bedding, down duvets, pillow-top beds
Outdoor pool
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Bar
  • 24/7 front desk
  • Parking available
  • Housekeeping

Explore the area

Map
706 South Milton Road, Flagstaff, AZ, 86001
  • High Country Conference Center
    ‪8 min walk‬
  • Northern Arizona University
    ‪10 min walk‬
  • Riordon Mansion
    ‪12 min walk‬
  • Flagstaff, AZ (FLG-Flagstaff Pulliam Field)
    ‪8 min drive‬

Room options

View all photos for Suite, Multiple Beds, 2 Bathrooms

42-inch flat-screen TV with cable channels, TV

Suite, Multiple Beds, 2 Bathrooms

  • 43 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Premium Suite, 2 Double Beds, Non Smoking (2 Rooms, Parlor)

42-inch flat-screen TV with cable channels, TV

Premium Suite, 2 Double Beds, Non Smoking (2 Rooms, Parlor)

  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed (2 Rooms)

42-inch flat-screen TV with cable channels, TV

Room, 1 King Bed with Sofa bed (2 Rooms)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking (2 Rooms)

42-inch flat-screen TV with cable channels, TV

Room, 2 Double Beds, Non Smoking (2 Rooms)

  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking (2 Rooms)

42-inch flat-screen TV with cable channels, TV

Premium Suite, 1 King Bed, Non Smoking (2 Rooms)

  • 43 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

42-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 43 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Non Smoking (2 Rooms)

42-inch flat-screen TV with cable channels, TV

Premium Suite, 2 Double Beds, Non Smoking (2 Rooms)

  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 43 sq m
  • Sleeps 5
  • 1 King Bed

Similar properties

Exterior

Drury Inn & Suites Flagstaff

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.7 out of 5, Exceptional, (1583)
The price is €172
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Drury Inn & Suites Flagstaff

About this property

Embassy Suites by Hilton Flagstaff

Hotel with free breakfast, a quick walk to Northern Arizona University
An outdoor pool, a fitness centre and a bar/lounge are available at this hotel. Free cooked-to-order breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include a snack bar/deli, Access to hot tub and self parking.
Embassy Suites by Hilton Flagstaff offers 119 air-conditioned accommodations with a safe and designer toiletries. This accommodation is furnished with double sofa beds and desks. Pillowtop beds feature down duvets and premium bedding. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Flagstaff hotel provides complimentary wired and wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at Embassy Suites by Hilton Flagstaff. During your stay, you're just a quick walk from Northern Arizona University. Enjoy features like free WiFi in public areas and a free manager's reception, plus an outdoor pool.
  • Free cooked-to-order breakfast served daily
  • Free WiFi and wired Internet
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, a meeting room and conference space
  • On-site recreation includes a gym
  • Guests speak favourably about the breakfast and the location
  • Within a 15-minute walk of Northern Arizona University and Riordon Mansion
  • Cats and dogs welcome for a fee (restrictions apply)
Embassy Suites by Hilton Flagstaff offers its guests an outdoor pool, Access to hot tub, and a fitness centre. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and a fireplace in the lobby are also featured at the business-friendly Embassy Suites by Hilton Flagstaff. For a fee, parking is available.

Smoking is allowed in designated areas at this Flagstaff hotel.

Guests are served a free cooked-to-order breakfast daily from 6:30 AM to 9:30 AM. The hotel hosts a free manager's reception daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • Ski passes
  • Spa tub

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Pool gate
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 646 square feet of conference space
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Double sofa bed
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 100 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 10 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests will receive smart lock details.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't allowed at Embassy Suites by Hilton Flagstaff.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Flagstaff
Embassy Suites Hotel Flagstaff
Flagstaff Embassy Suites
Embassy Suites Flagstaff Hotel Flagstaff
Embassy Suites Flagstaff Hotel
Embassy Suites Flagstaff
Embassy Suites by Hilton Flagstaff Hotel
Embassy Suites by Hilton Flagstaff Flagstaff
Embassy Suites by Hilton Flagstaff Hotel Flagstaff

Embassy Suites by Hilton Flagstaff Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 352 out of 1004 reviews
Rating 8 - Good. 239 out of 1004 reviews
Rating 6 - Okay. 186 out of 1004 reviews
Rating 4 - Poor. 131 out of 1004 reviews
Rating 2 - Terrible. 96 out of 1004 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Allenson

Stayed 2 nights in Nov 2024

8/10 Good

Stephen, Gilbert

Liked: Cleanliness, staff & service, amenities
Very convenient location, decent value. The furnishings could use some updates
Stayed 1 night in Nov 2024

8/10 Good

Samantha

Stayed 2 nights in Nov 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Suraj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Definitely recommended if you want make flagstaff as your base when exploring Grand Canyon
Stayed 3 nights in Nov 2024

8/10 Good

Sanjay

Travelled with group
Liked: Staff & service
good property.
Stayed 1 night in Nov 2024

6/10 Okay

Leonard

Travelled with family
Disliked: Room comfort
It was decent as we were passing through. We did find dirty socks in our room
Stayed 1 night in Nov 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Ping

Travelled with family
Liked: Cleanliness, amenities
The room has a separate bedroom and 2 sinks which is very convenient for people of 5. Thank you.
Stayed 1 night in Nov 2024

2/10 Terrible

Michelle

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property is nothing what you would expect from Embassy Suites! It’s dirty, rundown and very much in need of remodel. I have no problem with old hotels, but dirty is a different story. Finger prints on windows, stains in bed and very dirty fraying carpet with dust build up in corners. Stay away!! Embassy Suites (Hilton) needs to do better!
Stayed 1 night in Nov 2024

10/10 Excellent

Pankaj, South Plainfield

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Property was ok. Little noisy. Shower jel for body wash was empty.
Stayed 1 night in Nov 2024

6/10 Okay

Shannon

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth the price
The room was not very clean. The bathroom had hair on the floor and in the tub upon check in. We were very busy or I would have requested a new room or cleaning. The air conditioner ran constantly and we could not get it to turn off nor get the heat on. We were freezing and had to sleep in jackets.
Stayed 1 night in Oct 2024

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

6/10 Okay

Matthew

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Meh. Could be a lot better.
Check in was late as they were short staffed. Room cleanliness was very sub par. No liners in any of the trash cans or anything. Beds are too firm and uncomfortable.
Stayed 1 night in Oct 2024

6/10 Okay

Maria

Travelled with family
Liked: Staff & service, amenities
.
Stayed 2 nights in Sep 2024

4/10 Poor

Donna

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not worth it anymore!
Terrible stay. The room was poorly lit. The floor was incredibly dirty. To the point it made the bottom of my shoes black. It took over 10 min before the water would even turn warm. Almost 20 min before it was hot. Lots of noise from other customers. Over all it has made me realize that staying in any hotel is just not worth it anymore. For the price and all other inconveniences, its just not worth it.
Stayed 1 night in Oct 2024

6/10 Okay

Jason

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Rips in furniture and bugs in tub. Staff said they were do for renovations next month. Still should have been at least clean. Staff was amazing though
Stayed 1 night in Sep 2024

6/10 Okay

Jessica

Liked: Staff & service, property conditions & facilities
There was a kinda shady other hotel near by.
Stayed 1 night in Jun 2024

2/10 Terrible

Rebekah

Disliked: Cleanliness, staff & service, property conditions & facilities
Out of everything
The stay was one of the worst. We arrived to check in at 4 and were told rooms were not ready. Soon the lobby filled up with others in the same boat and we all waited over an hour to get checked in. No apologies nothing offered. They only gave us one key because they were out. The room smelled of mildew. I woke up in the morning with weird bumps on my neck. The body wash in the shower was empty. For breakfast nearly every ketchup bottle was empty. This hotel seemed to be out of everything. I made my concerns known in the morning when I checked out and she didn’t seem to care just made excuses, no apologies. I asked if she could offer a discount and she said no.
Stayed 1 night in Oct 2024

6/10 Okay

Michiya

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The floor does not look good.
Stayed 1 night in Oct 2024

2/10 Terrible

Monique

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible…very very disappointed
Stayed 2 nights in Oct 2024

8/10 Good

Alana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Love the proximity to downtown and NAU
Stayed 1 night in Oct 2024

2/10 Terrible

Crystal

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we walked into the room many things were awry, to include the sofa bed not being put together (the cushions were dirty and piled on the other side of the room. Someone’s left overs were still in the refrigerator, the lampshade was completely crooked and the bathroom ceiling had black mold spots on it. My husband proceeded to clean all of the surfaces with bleach wipes and I do not believe that room has been cleaned frequently. The following night we found out why the bathroom has black mold: At about 11:40 p.m. we heard rushing water coming from the bathroom. Water was pouring out of the light fixture of the bathroom ceiling, soaking the room. When we called guest services they apologized for the inconvenience and brought us extra towels so we could clean it up. We cut our stay there a day short and when we checked out I once again informed the front desk about the bathroom flooding/mold/etc and cleanliness of the room. She was dismissive, and didn’t seem interested in our account of what happened. Needless to say, we will not be visiting this location anymore for further visits. No offer was made for us to change rooms or even be compensated for our inconvenience, apart from giving us a couple of bottles of water and two bags of chips. For something with the Hilton name behind it, it was beyond disappointing.
Stayed 3 nights in Oct 2024

2/10 Terrible

Gabriel

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I’ve stayed in countless Embassy Suites and this is the worst. Can’t believe it’s in the chain or tied to Hilton. Cracks in ceiling and lots of active mold growing in bathroom and living room ceiling (all pictured to post elsewhere). Carpet was worn out and dirty, couches looked like second hand store furniture, stains on cushions, and tears on arms. Also, milk was sour at breakfast to the point several other guests were warning people as they were getting their breakfast. A man came out and looked at it from the kitchen but I didn’t see him change anything. Overall just a tired and worn out property that shouldn’t be compared to other Embassy Suites. I would never stay here again, and if this was my only experience with the brand, I’d never try a different one.
Stayed 1 night in Oct 2024

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities
Property is old and staff uninterested in helping. Check in took close to an hour late in the evening with small children as they could not find the Expedia reservation—which Expedia was emailing me to confirm daily including during that time. I think they oversold and were simply scrambling, but when I book a room for my large family, I expect to have that, not be split into two random rooms in an arrangement that does not work for us. Staff member repeatedly left the check in process to take phone calls, etc. Parking lots were dark and felt unsafe at night, particularly around the rear of the building.
Stayed 1 night in Oct 2024