Grand Canyon Railway Hotel

3.5 star property

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Photo gallery for Grand Canyon Railway Hotel

Lobby sitting area
Reception
Indoor pool
Front of property
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Pool
  • Hot tub
  • Breakfast available
  • Laundry

Explore the area

Map
235 N. Grand Canyon Blvd., Williams, AZ, 86046
  • Thunder Eagle Native Art
    ‪7 min walk‬
  • Canyon Coaster Adventure Park
    ‪15 min walk‬
  • Buckskinner Park
    ‪16 min walk‬
  • Flagstaff, AZ (FLG-Flagstaff Pulliam Field)
    ‪38 min drive‬

Room options

Deluxe Room, 2 Queen Beds

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Grand Canyon Railway Hotel

Hotel in Williams with 2 restaurants and 24-hour fitness centre
2 restaurants, an indoor pool and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/cafe and Access to hot tub are on-site.
Grand Canyon Railway Hotel offers 298 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Williams hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Grand Canyon Railway Hotel. During your stay, you're just a quick walk from Thunder Eagle Native Art. Features include free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym, basketball and a playground
  • Guests have great things to say about the location and the clean guestrooms
  • 7 minutes on foot from Thunder Eagle Native Art and a 2-minute drive from Canyon Coaster Adventure Park
Grand Canyon Railway Hotel offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and a meeting room are available. An arcade/games room, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Grand Canyon Railway Hotel. Free self parking is available.

This 3.5-star Williams hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Spensers Pub – On-site pub.
Fred Harvey Restaurant – This buffet restaurant serves breakfast, lunch and dinner. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 17.50 for adults and USD 13.25 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Fred Harvey Restaurant
  • Spensers Pub

Things to do

  • 24-hour gym
  • Arcade/game room
  • Basketball
  • Indoor pool
  • Playground
  • Shopping
  • Spa tub
  • Volleyball

Family friendly

  • Arcade/game room
  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.00 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 17.50 for adults and from USD 13.25 for children
  • Rollaway bed fee: USD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Canyon Railway Hotel
Grand Canyon Railway Hotel Williams
Grand Canyon Railway Williams
Grand Railway Hotel
Hotel Grand Canyon Railway
Hotel Railway
Railway Grand Canyon Hotel
Railway Grand Hotel
Railway Hotel
Railway Hotel Grand Canyon
Fray Marcos Hotel
Grand Canyon Railway
Hotel Grand Canyon Railway
Canyon Railway Hotel Williams
Grand Canyon Railway Hotel Hotel
Grand Canyon Railway Hotel Williams
Grand Canyon Railway Hotel Hotel Williams

Grand Canyon Railway Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 693 out of 1172 reviews
Rating 8 - Good. 313 out of 1172 reviews
Rating 6 - Okay. 113 out of 1172 reviews
Rating 4 - Poor. 31 out of 1172 reviews
Rating 2 - Terrible. 22 out of 1172 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Elise, Chino

Stayed 1 night in Nov 2024

8/10 Good

Kathryn

Stayed 2 nights in Nov 2024

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Property was great and staff was awesome. Water in the shower was sometimes luke warm and the beds were a little stiff but overall it was a great place to stay and kids loved it. Decorations all around looked amazing and magical. We would stay again ☺️
Stayed 4 nights in Nov 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fun
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique hotel, layout took some getting used to, but we figured it out. Great Christmas decorations, and carols were great.
Stayed 1 night in Nov 2024

6/10 Okay

Dave

Travelled with family and small children
Liked: Cleanliness
Good for families on a budget and those who want the convenience of being close to the train to Grand Canyon.
Stayed 1 night in Nov 2024

8/10 Good

Mindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We came for the Polar Express Train Experience. We had decided at the last minute to stay at the hotel. Glad we did as it was easy for getting ready for the train and walking around afterwards. The worst part is I would NOT recommend the dinner at Fred Harvey. It was TERRIBLE!! We did get refunded. However this restaurant is NOT set up for the number of people they’re doing for the Polar Express. We bought the food tickets in September but they were allowing walk-ins. When we came in at 7:40pm they were out of most food. Salad bar was empty of food and plates. There were two lines for hot food. 1 line had 1 guy making individual pasta orders! My husband stood in line for 30 minutes for pasta. Gave up. Went back when the line went down. Waited 20 minutes again. Then cook said he had to leave for 5 minutes to wash pans. This is NOT how you serve the masses. The other hot food was gross. This was by far the worst restaurant experience we’ve had at a place. If you’re serving kids - most like pasta - you don’t have one person making individual pasta dishes!!! You make mass quantities of spaghetti. You’ve been doing this for years but it felt like this was the first weekend the restaurant was open. I don’t think Fred Harvey would have approved. Everything else about the stay was great.
Stayed 1 night in Nov 2024

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

araceli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything , especially thw christmas decorations and all the lights.
Stayed 1 night in Nov 2024

8/10 Good

Cheri

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

JOSEPH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique place with collaboration with the Grand Canyon railway.
Stayed 1 night in Nov 2024

6/10 Okay

mariela

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Recently stayed at this hotel while visiting for the Polar Express experience, and unfortunately, it fell short of expectations. The beds were extremely uncomfortable. They dipped at the ends, forcing you to sleep sideways for any back support, which was even worse when sharing the queen bed. We woke up exhausted every morning from tossing and turning. There was hair on the floor in the bathroom, urine stains on the back of the toilet lid, and dust on the lamps in the room. One light in the entrance of our room didn’t work, and we even found two spiders. One of the spiders caused a major scare when my 5-year-old screamed while using the bathroom. I had to barge in to help because they were so frightened. It was an unpleasant situation that only added to the poor impression. Additionally, the TV guide card in one of our rooms was sticky and dirty, which could have easily been replaced. We appreciated the convenience of having a dining option in the hotel, but the experience was disappointing. We found hair in our food while dining. We made the server aware, and they discounted our meal, which was appreciated, but it still added to the overall dissatisfaction of our stay. The saving grace of our stay was the front desk staff. They were incredibly kind, professional, and accommodating. We required an ADA-accessible room that connected to our children’s room, and they went above and beyond to assist us. Even helping us move rooms smoothly.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Grand Railway hotel was conveniently located by the train station and downtown Williams. The train to the Grand Canyon was entertaining and informative.
Stayed 1 night in Nov 2024

10/10 Excellent

Jeanette

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked all the Christmas festivities and decoration.
Stayed 1 night in Nov 2024

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 2 nights in Nov 2024

10/10 Excellent

henry r

Travelled with partner
What we liked most was the curtious nature of all the staff. Beds were soft and warm towels fluffy and clean. The grounds were dressed for the holiday season. Very nice. Fireplace very inviting and warm. Proximity to Williams was just right. We also did the train ride. Ride the bubble car. Highly recommended. Our host, Ashley, very curious fun and knowledgeable. Overall. Our visit to Williams and stay n play at the Grand Canyon Railroad Hotel was outstanding.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location
Stayed 1 night in Nov 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautifully decorated for Christmas and having the train station right there was perfect. Restaurants and shopping were easily accessible.
Stayed 2 nights in Nov 2024

6/10 Okay

Robert

Stayed 1 night in Oct 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
“Onsite” Laundry
Don’t be fooled. Chose this facility for this onsite laundry. They informed me there was a shuttle to the laundry facility the next day starting at 9am. The property is multiple city blocks and they laundry is technically on their properly, but not the convenience I expected after a weeks worth of travel. Wanted to be able to move between my room and laundry. Very family oriented- everyone was walking around in their matching PJs. Restaurant was average.
Stayed 1 night in Nov 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Louise, Greenbush

Stayed 2 nights in Oct 2024

8/10 Good

julian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall very good. The buffet at the onsite restaurant (the only onsite option) seemed overpriced for what was being offered - $30 for a pretty limited selection.
Stayed 1 night in Nov 2024