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AmericInn by Wyndham Grand Rapids Airport North

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for AmericInn by Wyndham Grand Rapids Airport North

TV
Exterior
Indoor pool, open 8:00 AM to 11:00 PM, pool loungers
Lobby
Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Reviews

7.4 out of 10

Good

Popular amenities

  • Breakfast included
  • Pool
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
5500 28th Street SE, Grand Rapids, MI, 49512
  • MSA Fieldhouse
    9 min walk
  • Patterson Ice Center
    2 min drive
  • Calvin College
    5 min drive
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    11 min drive

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Mobility, Roll-in Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility, Roll-in Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking, Kitchenette

Room, 1 King Bed, Non Smoking, Kitchenette | In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Mobility, Bathtub W/grab Bars)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility, Bathtub W/grab Bars)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Sonesta Hotel Grand Rapids Airport
Pool
Hot tub
Free airport shuttle
Pet-friendly
4.1 out of 5, Very good, (949)
The price is €81
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Sonesta Hotel Grand Rapids Airport

About this property

AmericInn by Wyndham Grand Rapids Airport North

Suburban hotel with free breakfast and fitness centre
Along with an indoor pool, this smoke-free hotel has a fitness centre and a 24-hour business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site. Housekeeping is available on request.
AmericInn by Wyndham Grand Rapids Airport North offers 120 air-conditioned accommodations with a safe and coffee/tea makers. Premium satellite televisions are provided. Guests can make use of the in-room full-sized fridge/freezers and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at AmericInn by Wyndham Grand Rapids Airport North. During your stay, you're just a quick walk from MSA Fieldhouse. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 12 minutes by car from DeVos Performance Hall and 12 minutes from Van Andel Arena
  • Airport and bus station shuttle shuttle service available for a fee
AmericInn by Wyndham Grand Rapids Airport North offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is served daily. An airport shuttle (available on request) and a bus station shuttle are available for a fee. The business-friendly AmericInn by Wyndham Grand Rapids Airport North also features a vending machine, a picnic area, and coffee/tea in common area. Self parking is free.

This Grand Rapids hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 4:00 AM to midnight on request
  • Bus station shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Built in 1970
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 15.00 per room (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit/debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
AmericInn by Wyndham Grand Rapids Airport North offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 11:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Hospitality Grand Rapids
Best Western Hospitality Hotel
Best Western Hospitality Hotel Grand Rapids
Best Western Hospitality Hotel And Suites
Best Western Grand Rapids
Grand Rapids Best Western
Americinn By Wyndham Rapids
Best Western Hospitality Hotel Suites
AmericInn by Wyndham Grand Rapids Airport North Hotel
AmericInn by Wyndham Grand Rapids Airport North Grand Rapids

AmericInn by Wyndham Grand Rapids Airport North Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 316 out of 1003 reviews" "
Rating 8 - Good. 319 out of 1003 reviews" "
Rating 6 - Okay. 166 out of 1003 reviews" "
Rating 4 - Poor. 119 out of 1003 reviews" "
Rating 2 - Terrible. 83 out of 1003 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Erik

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Vending machines were dilapidated, one completely out of order. Lobby was rundown, barely clean enough. Part of it was under construction. The hallways were also rundown with dirty carpet. The room: Upon entering, the air was musty and dank. Towels were haphazardly sitting on the rack above the toilet, I did not use them. The tub & shower had pock marks with poor lighting I could see runoff from whatever may have been sprayed upon it, I did not use it. The top cover of the bed had hair on it, the next blanket layer underneath had multiple blood stains and the sheets themselves did not feel entirely clean. The only positives: the vanity sink and microwave were clean and the air conditioning worked to perfection. Shangri-La it was not. How Wyndham added this place to their book of properties I will never know.
Stayed 1 night in Aug 2024

10/10 Excellent

Cheryl

Stayed 1 night in Aug 2024

10/10 Excellent

Katherine

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Walter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Aug 2024

6/10 Okay

Daniel

Business traveller
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Rather run down and very poor attempt at remodel. Bad paint and hodgepodge fixes.
Stayed 1 night in Aug 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am very picky when it comes to hotel stays so I read reviews prior to booking here. After reading some of the bad reviews, I was hesitant to book here but decided to give them a chance. From my experience here I would say take the bad reviews with a grain of salt. The place looks well maintained, staff were friendly and accommodating. My room was cute, as my girlfriend described it. It was clean, had a fresh feel in the air and was comfortable. Breakfast was awesome and had a variety. I would highly recommend Americ Inn over and over again as a great value and comfortable experience.
Stayed 1 night in Aug 2024

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Really liked the room we stayed in, had two bathrooms!
Stayed 1 night in Jun 2024

4/10 Poor

Tracy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It smelled like mildew and cleaning products. The shower nodule didn’t work. We had to keep turning it to get warm water. The tv wouldn’t turn on or off unless pressed tons of times.
Stayed 1 night in Jul 2024

2/10 Terrible

sierra

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
YUCK. wouldn’t recommend at all. Got to our room and there was literal feces in the bathtub and they sent someone to clean it instead of a new room. The place was old and dirty and owners were not nice. Will never be back.
Stayed 1 night in Jul 2024

10/10 Excellent

Doug

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 3 nights in Jul 2024

6/10 Okay

george

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Went for breakfast after 7am and nothing was ready
Stayed 1 night in Jul 2024

8/10 Good

Domenic

Liked: Cleanliness, property conditions & facilities
Hotel has changed ownership. It is not Best Western any more. Now AmericInn. Good breakfast, nice pool, clean, nice rooms, fridge and microwave are great features. TV not very good. Seems like antenna stations. Constantly freezing. They need in-room safes.
Stayed 3 nights in Jul 2024

4/10 Poor

MARK

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

8/10 Good

Bronwen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean but I use a cane and they gave us a room at the far end of the hotel. Our rental car was damaged overnight by the car parked along side of us. A hit and run. We asked to see the video of the parking lot and we were told they didn’t have cameras. The breakfast was excellent and the lady preparing the food was lovely and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Cuddy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Cathy

Stayed 2 nights in Jun 2024

2/10 Terrible

Brigett

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I would have given five stars overall just for the housekeeping staff. The rooms were clean and they were very kind and respectful. Even the supervisor of the housekeeping staff was absolutely awesome. The front desk staff is rude. They do not respond to requests and in general they have a very nasty demeanor. I can only say this for two employees at the front desk in particular. If you do not want to be in the hospitality business please leave. Your behavior affects your coworkers and their ability to make more money. It also affects the hotel's bottom line and their ability to make more money. Please switch out your front desk staff. Please.
Stayed 5 nights in Jun 2024

6/10 Okay

Shelby

Travelled with group
Liked: Staff & service
Overall, I felt the pictures on the site were very misleading to what the actual property looked like in person.
Stayed 1 night in Jun 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ROOM WAS CLEAN AND COMFORTABLE.
Stayed 1 night in Jun 2024

4/10 Poor

Erica

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The floors were damp and walls were sweating. The covers on the bed were damp as well. The overall room was very humid.
Stayed 1 night in Jun 2024

10/10 Excellent

Merissa C

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Jun 2024

8/10 Good

Nelson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was overall okay
Stayed 1 night in Jun 2024

4/10 Poor

Jerry

Stayed 1 night in Jun 2024

4/10 Poor

Sandra

Travelled with family
Disliked: Cleanliness, amenities
The cleaner was using a sweeper that put dust everywhere in the hallway. The front desk person could not speak English as to be understood. The tv was on Spanish so we had to move to an English tv room. Why is this going on?
Stayed 1 night in Jun 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Room was good, however air conditioner was a bit noisy while it ran at night. Outside area in back by courts looks kind of run down. Pool area looked nice, didn’t get a chance to use it. I had to leave earlier enough for a race so didn’t get to try breakfast offered but looked good!
Stayed 1 night in Jun 2024