Holiday Inn Express Grand Rapids Airport North, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Grand Rapids Airport North, an IHG Hotel

Property amenity
Indoor pool, open 7:00 AM to 10:00 PM, pool loungers
Exterior
Premium bedding, down duvets, pillow-top beds, in-room safe
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Free airport shuttle
    Free airport shuttle
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included

Explore the area

Map
5405 28th Street Court SE, Grand Rapids, MI, 49546
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    11 min drive

Room options

Standard Room

  • 33 sq m
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed (Leisure)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds

  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Single Beds, Accessible (Communication, Accessible Tub)

  • 33 sq m
  • Sleeps 4
  • 2 Single Beds

Suite, 1 Single Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 Single Bed

Suite, 1 King Bed with Sofa bed, Accessible (Communications)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Express Grand Rapids Airport North, an IHG Hotel

Hotel with free breakfast, a quick walk to MSA Fieldhouse
This smoke-free hotel features an indoor pool, a fitness centre and a 24-hour business centre. Free weekday breakfast, free WiFi in public areas and a free airport shuttle are also provided. Additionally, coffee/tea in a common area, a business centre and concierge services are on-site.
Holiday Inn Express Grand Rapids Airport North, an IHG Hotel offers 114 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. 42-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The free breakfast at Holiday Inn Express Grand Rapids Airport North, an IHG Hotel gets good marks from our customers. During your stay, you're just a quick walk from MSA Fieldhouse. Features include free WiFi in public areas and a free round-trip airport shuttle, plus an indoor pool.
  • Free buffet breakfast served on weekdays
  • Free WiFi
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute walk from MSA Fieldhouse and 6 minutes by car from Calvin College
  • Free airport shuttle service
Holiday Inn Express Grand Rapids Airport North, an IHG Hotel offers its guests an indoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is served on weekdays. A roundtrip airport shuttle is free (available on request). Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Grand Rapids Airport North, an IHG Hotel.

This Grand Rapids hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:00 AM to midnight at scheduled times and on request
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Holiday Inn Express Grand Rapids Airport North, an IHG Hotel offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express Grand Rapids Airport North, an IHG Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Grand Rapids Airport North Hotel
Holiday Inn Express Grand Rapids Airport North
Inn Express Grand Rapids
Holiday Inn Express Suites Grand Rapids Airport North
Express Rapids North, An Ihg
Holiday Inn Express Grand Rapids Airport North

Holiday Inn Express Grand Rapids Airport North, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 616 out of 938 reviews" "
Rating 8 - Good. 191 out of 938 reviews" "
Rating 6 - Okay. 54 out of 938 reviews" "
Rating 4 - Poor. 32 out of 938 reviews" "
Rating 2 - Terrible. 45 out of 938 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Armando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i like the fact the staff was friendly and kept a clean lobby.
Stayed 1 night in Aug 2024

8/10 Good

David, Windsor

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean property, friendly staff. Nice hot breakfast.
Stayed 1 night in Aug 2024

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Frances

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Inn near Grand Rapids
Complications checking in with reservation from Hotels.com. Otherwise nice hotel. Family friendly area.
Stayed 2 nights in Aug 2024

2/10 Terrible

Loyce

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Steven

Travelled with family and small children
Disliked: Staff & service
Our reservation for 2 queen beds was not honored. We had 4 people in the room and 2 were forced to sleep on the floor. In addition we were upcharged for having a king bed!! NOT ACCEPTABLE.
Stayed 1 night in Jul 2024

8/10 Good

Heidi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was way back in a cluster of hotels and didn't really give the reputation of a good hotel
Stayed 1 night in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute decision to book an overnight stay before our trip. Great decision because the accommodation was outstanding and location was perfect.
Stayed 1 night in Jul 2024

10/10 Excellent

Nannette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern, clean hotel
Stayed 1 night in Jul 2024

10/10 Excellent

William Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 3 nights in Jul 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast, nice pool, clean rooms
Hotel was clean and nicely renovated, room was spacious and great for family trip (small fridge and microwave in room). Bathroom was clean. Beds very comfortable. Pool was a good size for the kids to play. Breakfast was much nicer than most hotels with continental style option.
Stayed 1 night in Jul 2024

10/10 Excellent

Sue

Stayed 2 nights in Jul 2024

10/10 Excellent

Kendra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Brian

Stayed 2 nights in May 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for families. Good breakfast.
Stayed 4 nights in Jul 2024

8/10 Good

Douglass

Stayed 2 nights in Jul 2024

2/10 Terrible

Olivia

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The rooms I booked and paid for weeks ago was given away and at 1AM we were left without a room and needed to leave and drive an hour to stay in a much more accommodating hotel. The staff did nothing to remedy this. She literally looked at us and said “sorry, there’s no rooms.”
Stayed 1 night in Jul 2024

10/10 Excellent

Daisy, Laredo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Amanda

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very clean, great breakfast options. Each staff member I encountered during my two-night stay was extremely impersonal. When checking in, the only time I was spoken to was to ask for my I.D. and credit card. When I asked my room number (because it wasn't communicated, I was told, "You can look at your key."
Stayed 2 nights in Jul 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Great pool. Quiet and convenient. Standard king room was large. Pleasant staff. Very average breakfast as per normal holiday inn.
Stayed 2 nights in Jul 2024

8/10 Good

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful pool. Nice sized king bed standard room. Average breakfast food but well attended to
Stayed 2 nights in Jul 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend. Excellent service!
Stayed 2 nights in Jul 2024

10/10 Excellent

Pashion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always above expectations
I love a clean hotel and this one was above expectations. We’ve stayed at this location about 3 times and rice overall experience is always great. We’re from the area and had a “staycation” for my husband and I. The staff were amazing and breakfast was great as well.
Stayed 2 nights in Jul 2024