Holiday Inn Express Grand Rapids Airport North by IHG

2.5 star property

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Property amenity
Exterior
Premium bedding, down duvets, pillow-top beds, in-room safe
Exterior
Indoor pool, open 7:00 AM to 10:00 PM, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Breakfast included

Explore the area

Map
5405 28th Street Court SE, Grand Rapids, MI, 49546
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪10 min drive‬

Room options

Standard Room

  • 33 sq m
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed (Leisure)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds

  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Single Beds, Accessible (Communication, Accessible Tub)

  • 33 sq m
  • Sleeps 4
  • 2 Single Beds

Suite, 1 Single Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 Single Bed

Suite, 1 King Bed with Sofa bed, Accessible (Communications)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Express Grand Rapids Airport North by IHG

Hotel with free breakfast, a quick walk to MSA Fieldhouse
This smoke-free hotel features an indoor pool, a fitness centre and a 24-hour business centre. Free weekday breakfast, free WiFi in public areas and a free airport shuttle are also provided. Additionally, coffee/tea in a common area, a business centre and concierge services are on-site.
Holiday Inn Express Grand Rapids Airport North by IHG offers 114 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. 42-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The free breakfast at Holiday Inn Express Grand Rapids Airport North by IHG gets good marks from our customers. During your stay, you're just a quick walk from MSA Fieldhouse. Features include free WiFi in public areas and a free round-trip airport shuttle, plus an indoor pool.
  • Free buffet breakfast served on weekdays
  • Free WiFi
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute walk from MSA Fieldhouse and 6 minutes by car from Calvin College
  • Free airport shuttle service
Holiday Inn Express Grand Rapids Airport North by IHG offers its guests an indoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is served on weekdays. A roundtrip airport shuttle is free (available on request). Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Grand Rapids Airport North by IHG.

This Grand Rapids hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:00 AM to midnight at scheduled times and on request
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Holiday Inn Express Grand Rapids Airport North by IHG offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express Grand Rapids Airport North by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Grand Rapids Airport North Hotel
Holiday Inn Express Grand Rapids Airport North
Inn Express Grand Rapids
Holiday Inn Express Suites Grand Rapids Airport North
Express Rapids By Ihg Rapids
Holiday Inn Express Grand Rapids Airport North
Holiday Inn Express Grand Rapids Airport North by IHG Hotel
Holiday Inn Express Grand Rapids Airport North an IHG Hotel

Holiday Inn Express Grand Rapids Airport North by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 635 out of 968 reviews
Rating 8 - Good. 195 out of 968 reviews
Rating 6 - Okay. 55 out of 968 reviews
Rating 4 - Poor. 34 out of 968 reviews
Rating 2 - Terrible. 49 out of 968 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

ruby

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The check in experience was unpleasant. It was a little awkward.
Stayed 1 night in Nov 2024

10/10 Excellent

Torri, Saginaw

Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel! I love the turkey meat options.
Stayed 1 night in Nov 2024

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were allowed a later check out great staff
Stayed 1 night in Nov 2024

8/10 Good

Mark

Stayed 1 night in Nov 2024

8/10 Good

james

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was an ok place. Nothing special
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Hector, Hilliard

Stayed 2 nights in Oct 2024

8/10 Good

Heather

Travelled with family
Liked: Cleanliness
It was a convenient location. Lots to do in the area and easy to get to stuff. Property is ok. Room was decent.
Stayed 1 night in Nov 2024

6/10 Okay

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Oct 2024

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Bailey

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is tucked away in a dark area with just other hotels around, doesn’t feel very safe. Checked in & didn’t want a room by the elevator so we didn’t have to deal with the noise, second room was the last down a hall next to the exit on the first floor (already didn’t feel safe so not staying in that room) third room seemed fine until I pulled the sheets down and you could clearly tell someone had slept there and it smelled dirty, fourth and final room bcuz it was midnight at this point and the bed was definitely clean except for one of the pillows & the phone had something sticky all over the part that you talk in to. Got some snacks from the front desk area and one of them had expired July of 2024, it’s Oct 2024…… Definitely not staying at this location again, which is sad bcuz we chose it bcuz we have stayed in many Holiday Inns and haven't had any issues, we thought it was a good safe choice but apparently not.
Stayed 1 night in Oct 2024

10/10 Excellent

David

Stayed 1 night in Sep 2024

10/10 Excellent

Dan

Travelled with partner
I was told the property is 4 years old…looked brand new!! So bright, contemporary, beautiful! And the breakfast was among the best free food included breakfasts I’ve had. Excellent friendly shuttle driver to airport too. All-around great! Will remember this hotel for next stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice, Clean and Spacious. Very good Continental breakfast. I would recommend this hotel anytime.
Stayed 1 night in Oct 2024

10/10 Excellent

DENNIS

Travelled with partner
Liked: Staff & service, property conditions & facilities
Location
Stayed 3 nights in Oct 2024

10/10 Excellent

inessa, plano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY NICE AND CLEAN HOTEL ,GREAT BREAKFAST.
Stayed 3 nights in Oct 2024

8/10 Good

Laura K

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Angela M

Travelled with family
Liked: Staff & service, property conditions & facilities
Oddly enough, I loved the bed linens! I did think the public areas of the property could have been cleaner, but my room was clean and comfortable. The area is close to shopping/dining, and the staff were nice.
Stayed 1 night in Oct 2024

10/10 Excellent

DAMON J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport and a short drive to any dining or entertainment and shopping
Stayed 2 nights in Sep 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

Windy

Travelled with family, Business traveller
Disliked: Staff & service, property conditions & facilities
My blinds fell down on me and I had to track the desk person to tell him and then he was blaming me and saying they were remote. Im not stupid, they had a chain on them. Then he said he would send somebody at 11pm and they never showed up. So here we are no blinds for privacy. Not happy about that. Also the room has a short in it. I told the desk rep all about it. I hope the blunds get fixed. And don’t hurt anyone.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jessica

Stayed 1 night in Sep 2024

10/10 Excellent

Aundrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place
Two night stay. Close to airport and walking distance to food and drink. Nice place!
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024