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The Ritz-Carlton Tenerife, Abama

5.0 star property

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Photo gallery for The Ritz-Carlton Tenerife, Abama

Premium bedding, minibar, in-room safe, desk
7 outdoor pools, pool umbrellas, pool loungers
On the beach, free beach shuttle, sun-loungers, beach umbrellas
On the beach, free beach shuttle, sun-loungers, beach umbrellas
On the beach, free beach shuttle, sun-loungers, beach umbrellas

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Pet-friendly

Explore the area

Map
Calle María Zambrano, 2, Carretera General Tf 47 Km 9, Guia de Isora, Tenerife, 38687
  • Abama Golf Course
    ‪10 min walk‬
  • Puerto Colon Marina
    ‪14 min drive‬
  • Siam Park
    ‪15 min drive‬
  • Tenerife (TFS-Tenerife South)
    ‪35 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony)

Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony) | View from room

Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony)

  • Ocean view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Retreat Adults Only, One Bedroom Suite with Private Pool

Premium bedding, minibar, in-room safe, desk

Club Retreat Adults Only, One Bedroom Suite with Private Pool

  • 80 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking, Terrace

Deluxe Room, 1 Double Bed, Non Smoking, Terrace | Property amenity

Deluxe Room, 1 Double Bed, Non Smoking, Terrace

  • 50 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking, Balcony

Deluxe Room, 1 Double Bed, Non Smoking, Balcony | Property amenity

Deluxe Room, 1 Double Bed, Non Smoking, Balcony

  • Ocean view
  • 50 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Retreat, One Bedroom Suite with private Pool

Premium bedding, minibar, in-room safe, desk

Club Retreat, One Bedroom Suite with private Pool

  • 80 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Retreat Adults Only, Two Bedroom Suite with Private Pool

Premium bedding, minibar, in-room safe, desk

Club Retreat Adults Only, Two Bedroom Suite with Private Pool

  • 129 sq m
  • Sleeps 6
  • 1 Double Bed

View all photos for Club Retreat, Two Bedroom Suite with Private Pool

Premium bedding, minibar, in-room safe, desk

Club Retreat, Two Bedroom Suite with Private Pool

  • 129 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Club Retreat Family Room, Garden View

Club Retreat Family Room, Garden View | Premium bedding, minibar, in-room safe, desk

Club Retreat Family Room, Garden View

  • 60 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Retreat Family Room, Ocean View

Club Retreat Family Room, Ocean View | Premium bedding, minibar, in-room safe, desk

Club Retreat Family Room, Ocean View

  • Ocean view
  • 60 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 2 Bedrooms, Non Smoking, Balcony (Ritz Carlton Suite)

Suite, 2 Bedrooms, Non Smoking, Balcony (Ritz Carlton Suite) | Premium bedding, minibar, in-room safe, desk

Suite, 2 Bedrooms, Non Smoking, Balcony (Ritz Carlton Suite)

  • Ocean view
  • 277 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking | Pool | 7 outdoor pools, pool umbrellas, pool loungers

Suite, 2 Bedrooms, Non Smoking

  • Ocean view
  • 80 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Royal Suite, 2 Bedrooms, Non Smoking, Ocean View (Balcony)

Royal Suite, 2 Bedrooms, Non Smoking, Ocean View (Balcony) | Living room | 32-inch LCD TV with digital channels, TV, iPod dock

Royal Suite, 2 Bedrooms, Non Smoking, Ocean View (Balcony)

  • Ocean view
  • 598 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Club Room, 1 Double Bed, Non Smoking

View from room

Club Room, 1 Double Bed, Non Smoking

  • Ocean view
  • 50 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Room, 1 Double Bed, Non Smoking

View from room

Club Room, 1 Double Bed, Non Smoking

  • 50 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking, Terrace

Premium bedding, minibar, in-room safe, desk

Club Suite, 1 Bedroom, Non Smoking, Terrace

  • Resort view
  • 80 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking, Balcony

View from room

Club Suite, 1 Bedroom, Non Smoking, Balcony

  • Ocean view
  • 80 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Room, 1 Double Bed, Non Smoking, Ocean View

View from room

Club Room, 1 Double Bed, Non Smoking, Ocean View

  • Ocean view
  • 80 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Ocean View (Balcony)

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking, Ocean View (Balcony)

  • Ocean view
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 Double Bed, Non Smoking, Garden View

Premium bedding, minibar, in-room safe, desk

Club Room, 1 Double Bed, Non Smoking, Garden View

  • Resort view
  • 80 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, Non Smoking, Resort View

Deluxe Room, Non Smoking, Resort View | Premium bedding, minibar, in-room safe, desk

Deluxe Room, Non Smoking, Resort View

  • Resort view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room, Non Smoking, Ocean View

Deluxe Room, Non Smoking, Ocean View | Premium bedding, minibar, in-room safe, desk

Deluxe Room, Non Smoking, Ocean View

  • Sea view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking, Resort View (Balcony)

Junior Suite, 1 King Bed, Non Smoking, Resort View (Balcony) | Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking, Resort View (Balcony)

  • Resort view
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Resort View (Balcony)

Suite, 1 Bedroom, Non Smoking, Resort View (Balcony) | Lounge

Suite, 1 Bedroom, Non Smoking, Resort View (Balcony)

  • Resort view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

The Ritz-Carlton Tenerife, Abama

Luxury hotel on the beach, with 7 outdoor pools
Catch some rays at the beach or spend the day relaxing at The Ritz-Carlton Tenerife, Abama's full-service spa. Then enjoy a meal at one of the hotel's 8 restaurants. Housekeeping is available on request.
The Ritz-Carlton Tenerife, Abama offers 462 accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. Rooms open to furnished balconies. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with digital channels. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and coffee/tea makers. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

7 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Ritz-Carlton Spa, Abama has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at The Ritz-Carlton Tenerife, Abama. During your stay, you're just a quick walk from Abama Golf Course. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy Spanish cuisine with a poolside location at M.B, one of the property's 8 restaurants
  • Take a swim in the 7 outdoor pools or soak in the hot tub
  • Indulge with reflexology, deep-tissue massages or facials at The Ritz-Carlton Spa, Abama
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • 14 minutes by car from Puerto Colon Marina and 15 minutes from Siam Park
  • Free beach shuttle service
  • Cats and dogs welcome for a fee
For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At The Ritz-Carlton Tenerife, Abama, you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. Public spaces have free WiFi. This Mediterranean hotel also offers a children's pool, a 24-hour fitness centre and a hot tub. Free self parking is available. A complete renovation of The Ritz-Carlton Tenerife, Abama was completed in June 2023.

This 5-star Guia de Isora hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.
M.B – This poolside fine-dining restaurant specialises in Spanish cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). 2-star Michelin rating. Reservations are required.
Akira Back Tenerife – Overlooking the ocean and golf course, this fine-dining restaurant specialises in Japanese cuisine and only serves dinner. 1-star Michelin rating. Reservations are required. Open selected days.
El Mirador – This poolside restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open selected days.
Txoko – This restaurant is located by the pool. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Verona – This family restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required. Open selected days.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The Ritz-Carlton Tenerife, Abama is listed in the 2022 Condé Nast Traveller Gold List of the world's best places to stay.

Languages

Catalan, Dutch, English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free beach shuttle
  • Limo/town car service
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 8 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Akira Back Tenerife
  • El Mirador
  • M.B
  • Txoko
  • Verona

Things to do

  • 24-hour gym
  • 7 outdoor pools
  • Billiards/pool table
  • Books
  • Children's club
  • Children's pool
  • Designer stores
  • Full-service spa
  • Golf
  • Hot tub
  • Library
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 7 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Free rollaway/extra bed
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 16,146 square feet of conference space
  • 4 meeting rooms
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 8 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Area rugs in room
  • Assistive listening devices in meeting rooms
  • Height-adjustable showerhead
  • Lift
  • Low-height electrical sockets in bathroom
  • Tile flooring in room
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Half board inclusive rate plans include breakfast and dinner for 2 adults only.

Renovations and closures

The following facilities or services will be unavailable from May 5 2025 to May 31 2025 (dates subject to change):
  • One of the swimming pools
The property will be renovating from 8 June 2025 to 31 July 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools

Guests will have access to the following alternative facilities during the renovation:

  • Outdoor pool

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: EUR 150 per accommodation, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 181 per vehicle (return, maximum occupancy 3)
  • Pet fee: EUR 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Ritz-Carlton Tenerife, Abama offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Abama
Abama Golf Guia de Isora
Abama Golf Resort Guia de Isora
Abama Resort
Abama Resort Golf
Golf Abama
Resort Abama
Ritz-Carlton Abama Hotel Guia de Isora
Ritz-Carlton Abama Hotel
Ritz-Carlton Abama Guia de Isora
Ritz-Carlton Abama
The Ritz Carlton Abama
The Ritz Carlton Tenerife Abama
The Ritz-Carlton Tenerife, Abama Hotel
The Ritz-Carlton Tenerife, Abama Guia de Isora
The Ritz-Carlton Tenerife, Abama Hotel Guia de Isora

The Ritz-Carlton Tenerife, Abama Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 437 out of 657 reviews
Rating 8 - Good. 158 out of 657 reviews
Rating 6 - Okay. 44 out of 657 reviews
Rating 4 - Poor. 11 out of 657 reviews
Rating 2 - Terrible. 7 out of 657 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

DIPAK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in Tenerife. Quality rooms,staff and excellent dining options. Non of the rif-raf seen at other resorts.
Stayed 4 nights in Dec 2024

10/10 Excellent

Gillian Carol

Stayed 11 nights in Nov 2024

10/10 Excellent

Krisha

Stayed 2 nights in Dec 2024

10/10 Excellent

Katayun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very well maintained and cleaned everywhere. The staff was extremely friendly and accommodative. We have several interactions with the concierge desk attendants and bartenders and many others and it was always a positive experience.
Stayed 7 nights in Dec 2024

8/10 Good

Sarvar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Renatte

Stayed 7 nights in Nov 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

Reza

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property itself is beautiful, and I liked the architecture. However, the logistics could be improved. I had to wait 45 minutes at the gate for a taxi, which was inconvenient. Additionally, follow-ups with the staff were necessary, which fell short of the five-star service standard I expect from Ritz, especially compared to locations in the U.S. I also lost an item in my room, which adds to my concerns about the level of service here. On a broader note, the island didn’t feel entirely safe. I witnessed a few incidents, such as robberies, which raised some concerns.
Stayed 7 nights in Nov 2024

10/10 Excellent

Amr, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, lovely staff, good choice of dining options, multiple pools and comfortable rooms. The only let down is that access to the spa is not included.
Stayed 4 nights in Nov 2024

10/10 Excellent

Filip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing value for money. I couldn't recommend it more. it's an architectural marvel which perfectly blends into the surrounding. It's nearby one of the best beaches ok the island. It also offers amazing sunsets and stunning ocean views with nearby island gomera in the background. The quality of service is outstanding. we always felt wholeheartedly welcome and all staff was attentive to our needs. it exceeded all my expectations and I'm surely coming again hopefully soon 👌
Stayed 3 nights in Nov 2024

10/10 Excellent

Lynda Ann, sayville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a 5 star property. Excellent service in every aspect of our stay.
Stayed 4 nights in Nov 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay - every staff member has been incredibly nice and helpful. No one could have done more for us! Amazing facilities - loved that there was sun cream at the pool, would have been great to have that at the beach. Definitely recommend staying here if you want a luxuriously relaxing holiday.
Stayed 4 nights in Nov 2024

10/10 Excellent

Sherine

Stayed 3 nights in Oct 2024

10/10 Excellent

Thomas, Ballykelly

Travelled with family
Liked: Amenities, property conditions & facilities
Words can’t explain how good this hotel and the staff are. Staff can’t do enough to help and make your stay more comfortable. Amazing experience and I’ll definitely be staying again sooner rather than later. Pricey but more than worth it in the long run for an absolutely fantastic first class holiday. It’s far out from the hustle and bustle of las Americas but if your willing to pay taxis into town (20 mins, €28 one way) it’s the best place to stay for comfort and quiet and the entertainment they put on is second to none.
Stayed 5 nights in Oct 2024

8/10 Good

Laverne Miriam

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Property Was BEAUTIFUL and The Staff Was OUTSTANDING. The food was a personal preference but we did enjoy Verona restaurant. Unfortunately we didnt get to eat at the Japanese restaurant maybe next time
Stayed 5 nights in Oct 2024

10/10 Excellent

Han, Guildford

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family had a great time. Thank you.
Stayed 7 nights in Oct 2024

6/10 Okay

Thomas

Liked: Cleanliness
Disliked: Property conditions & facilities
This is not a five star hotel and it shouldn’t market itself as such. Some of the facilities and the common areas in particular are very tired and dated (e.g. the lifts and the carpets). Access to the gym is via a car park. Many internal signs in the hotel (for example to the gym and the spa) don’t lead to where they say. Items such as the haridryer in the room and the loungers on the beach are of very low quality - certainly not the level of a five star hotel. There is no sound proofing in the rooms meaning you can hear the music in the bar area at night and everything that goes on in the hallway outside your room in the morning.
Stayed 2 nights in Oct 2024

10/10 Excellent

Cesar Daniel

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with great service
Stayed 5 nights in Oct 2024

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food and facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Laurence

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic facilities to completely relax. Staff are so friendly and accommodating. The pool areas for the villas is lovely and quiet. The gym is really well appointed for even the most particular of fitness fanatics. The restaurants are also really good. The food is beautifully prepared and tasty. Great wine selection as well. It is a really quiet hotel. For this time of year it is not a hotel for nightlife or entertainment, it is for a rest. The bar by the ocean is lovely and a pleasure to have a cold beer or glass of fizz.
Stayed 7 nights in Sep 2024

8/10 Good

Arnaud

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Lawrence

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed last year at the ritz Carlton and decided again this year. Staff are amongst the best very helpful and welcoming. The only disappointment was we weren’t able to play the golf course as it was undergoing a major greens over haul. However this didn’t stop us staying again instead we played elsewhere.
Stayed 9 nights in Sep 2024

10/10 Excellent

Ching Lai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beach, with an amazing building.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Service was excellent, property is beautiful
Stayed 4 nights in Sep 2024