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Holiday Inn Guildford by IHG

4.0 star property

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Photo gallery for Holiday Inn Guildford by IHG

Exterior
Suite, Multiple Beds | Desk, laptop workspace, iron/ironing board, free cots/infant beds
Bar (on property)
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Gym
  • 24/7 front desk
  • Parking available
  • Breakfast available

Explore the area

Map
Egerton Road, Guildford, England, GU2 7XZ
  • Guildford Cathedral
    ‪5 min walk‬
  • University of Surrey
    ‪7 min walk‬
  • High Street
    ‪4 min drive‬
  • London (LGW-Gatwick)
    ‪55 min drive‬

Room options

View all photos for Premium Room, 1 Double Bed

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Premium Room, 1 Double Bed

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room

  • 23 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room

  • 21 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 Double Bed with Sofa bed

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Single Beds

  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, Multiple Beds

  • 23 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 Double Bed

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed with Sofa bed

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Guildford by IHG

Eco-certified hotel with health club and sauna
An indoor pool, a restaurant and a health club are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna and self parking. Change of towels is available on request
Holiday Inn Guildford by IHG offers 166 air-conditioned accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Guildford by IHG. During your stay, you're just a quick walk from University of Surrey. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy international cuisine while dining at Guildford Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute drive from University of Surrey and 11 minutes from Surrey Hills
Holiday Inn Guildford by IHG offers its guests an indoor pool, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A terrace, multilingual staff, and a garden are also featured at the eco-certified Holiday Inn Guildford by IHG. Parking is available for a fee.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.
Guildford Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Guildford Bar and Lounge – On-site bar. Open daily.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Chinese (Mandarin), Dutch, English, French, German, Italian, Japanese, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 8 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15.95 for adults and GBP 15.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Guildford Bar and Lounge
  • Guildford Restaurant

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.95 for adults and from GBP 15.95 for children
  • Uncovered self-parking fee: GBP 8 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Guildford Holiday Inn
Holiday Inn Guildford
Holiday Inn Hotel Guildford
Holiday Inn Guildford Hotel Guildford
Holiday Inn Guildford Hotel
Holiday Inn Guildford
Guildford By Ihg Guildford
Holiday Inn Guildford by IHG Hotel
Holiday Inn Guildford an IHG Hotel
Holiday Inn Guildford by IHG Guildford
Holiday Inn Guildford by IHG Hotel Guildford

Holiday Inn Guildford by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 394 out of 1005 reviews
Rating 8 - Good. 380 out of 1005 reviews
Rating 6 - Okay. 146 out of 1005 reviews
Rating 4 - Poor. 54 out of 1005 reviews
Rating 2 - Terrible. 31 out of 1005 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Helen

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is in good condition and breakfast was quality with a wide choice. Staff were helpful and friendly. I would happily stay there again.
Stayed 1 night in Nov 2024

10/10 Excellent

Julie

Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel communal areas are nice but beware the rooms
Whilst the location of the hotel was convenient for us to attend a meeting and the restaurant/lobby area was pleasant, this stay and experience was unfortunately let down by the terrible state of the room. This part of the hotel is not only out dated in decor but poorly maintained and dirty. There were rotten door frames, stained carpets, black mould and cigarette burns on the sheets. The heating/fan system is also very old and noisy so it was a choice between using the climate control and being disturbed by the noise or being cold overnight
Stayed 1 night in Nov 2024

10/10 Excellent

smriti

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
interior design was great and it was a good deal for the price, overall we had a pleasant experience
Stayed 1 night in Nov 2024

8/10 Good

Alex

Business traveller
Liked: Cleanliness, staff & service, room comfort
Long check in
Check in took far too long, I got a pint to pass the time. Modern communal area but dated rooms / gym. Warm pool, decent sauna, and a good breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

David, Lithia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Covenient for our railtrips to london.
Stayed 2 nights in Nov 2024

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, room comfort
Well located hotel
Professional and friendly welcome at check in. Room ready as expected. Good location for the university campus and around a 30 minute walk/5 min drive from the railway station. Entrance is fresh and modern but rooms are more functional with both bedrooms and bathrooms probably due an update.
Stayed 1 night in Nov 2024

10/10 Excellent

Uliana

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent !
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overpriced and Under whelming.
Reception area and eateries new, inviting and clean. Rooms are the opposite. Threadbare carpets along corridors. Rooms bare and unhomely. Stained pillow case and towel. Bathroom needs deep clean. Build ups of mould and dirt in many areas. Not impressed. Charged extra for parking - not advertised on Hotel.com website- just reads parking available. Pool nice. Fitness suite - machines need a good clean.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ghassan

Stayed 1 night in Sep 2024

10/10 Excellent

Mr P P

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Michael

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Andy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredibly attentive staff
Stayed 1 night in Oct 2024

10/10 Excellent

Julie

Stayed 6 nights in Sep 2024

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Dale

Stayed 1 night in Oct 2024

6/10 Okay

Esmeralda

Travelled with group
Disliked: Cleanliness, property conditions & facilities
We called the hotel the day before to make sure I had a double bed. When I arrived i got checked in to 2 single beds. It was rectified. My room was old, carpet was quite dirty, bathroom was really bad and when I opened the curtains the next morning the were very dirty and mouldy. It totally didn’t reflect at the rest of the hotel as it was recently renovated but seems the rooms haven’t. So disappointed.
Stayed 2 nights in Oct 2024

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, always willing to make sure your stay is comfortable. Food was very good as well
Stayed 2 nights in Oct 2024

10/10 Excellent

Louisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, we will be back again
I had a grear stay with my two teenage daughters. The room was large wirh a big rv rhat had netflix so they could watch their programmes. We also used the gym which was a good suze with all the equipment you would expect. We didnt use the pool but did see it and it looked very nice and clean. You could feel the heat of the pool walking past. Breakfast was delivered to the room. It was still very hot and the selection was really good. Highly recommend this hotel and we will be back again.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

2/10 Terrible

Ashley

Stayed 1 night in Sep 2024

8/10 Good

Sandra, Ochiltree

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good base for business trip clean and pleasnat
Stayed 1 night in Sep 2024

8/10 Good

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent breakfast, decor in rooms is tired and needs an update.
Stayed 2 nights in Aug 2024

8/10 Good

Ward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024