Hotel in Hakodate with 24-hour front desk and restaurant
This hotel features a restaurant, self parking and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities and a 24-hour front desk.
Smile Hotel Hakodate offers 271 air-conditioned accommodations with complimentary slippers and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. Bathrooms include a combined bath/shower unit and toilets with an electronic bidet. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
During your stay at Smile Hotel Hakodate, you're just a quick walk from Morning Market. Enjoy features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
Free WiFi
Enjoy a bite to eat at the restaurant
Buffet breakfast served daily for a fee
Self-parking available for a fee
Amenities include meeting rooms, laundry facilities and a lift
Within a 10-minute walk of Morning Market and Ekini Fish Market
There's a restaurant on site. WiFi is free in public spaces. Smile Hotel Hakodate also features laundry facilities, dry cleaning/laundry services, and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis.
For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 9 AM.
Smile Hotel Hakodate has a restaurant on site.
Languages
English, Japanese
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transport
Parking on site (JPY 500 per night)
Limited on-site parking
Onsite parking includes off-street options
Food and drink
Daily buffet breakfast available 7 AM to 9 AM for a fee: JPY 550 per person
A restaurant
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
Meeting rooms
Accessibility
Lift
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Toilet with electronic bidet
Towels provided
Entertainment
TV
Food and drink
Electric kettle
More
Air conditioning
Iron/ironing board on request
Policies
Check-in
Check-in start time: 2 PM; check-in end time: 2:00 AM
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: from approximately JPY 550 per person
Self-parking fee: JPY 500.00 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
We should mention
As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Smile Hakodate
Smile Hotel Hakodate Hotel
Smile Hotel Hakodate Hakodate
Smile Hotel Hakodate Hotel Hakodate
Smile Hotel Hakodate Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Older Hotel with a great location to train station. Hotel was clean and staff friendly.
Breakfast had a wide selection
Ruth
Stayed 1 night in Feb 2020
8/10 Good
Stephen
9 Feb 2020
Liked: Cleanliness, staff & service, room comfort
Clean, comfortable, dated.
Clean, comfortable, very convenient - it's directly opposite Hakodate station - and very cheap, but the rooms and foyer are very dated and the hotel is undeniably worn around the edges. You get what you pay for, and it's excellent value.
Stephen
Stayed 2 nights in Jan 2020
6/10 Okay
Ton, Thailand
Travelled with group
3 Feb 2020
Liked: Cleanliness, staff & service, amenities
Great location but the wall room is not think enough to protect the voice from neighbor.
The room feels old and unhygienic. There is even a smell in the bathroom.
Verified traveller
Stayed 1 night in Jan 2020
6/10 Okay
Mary, Singapore
10 Jan 2020
Liked: Staff & service, amenities
As this is a Budget and old hotel, not high expectation but the corridor smells bad. Besides from that the room is alright. The location of the inn is wonderful, if you are taking JR or bus , it is RIGHT opposite the front door of the station. Free parking if you are driving. Walking distance to the popular seafood market (food which only open from 6am -2pm). So it’s a slight problem for dinner.
The room was dirty and smell bad. A lot of dust every where in room even on bed sheet. it seem like sleep in the store room. We booked for 3 nights but The smell was so bad so we decided to move out to new hotel. Very depress of this hotel.
Unfortunately the room had a really strong cigarette smell even though we were in a non smoking room. The hallway stunk of cigarettes all the time. The bathroom was soo small you hit everything around you and the room is in serious need of upgrade. The only good point was service at reception was good as expected.
Excellent central location. The only short coming was that the internet connection is VERY slow. I would consider staying with them again if I make it to Hakodate in the future.
Yew
Stayed 2 nights in Aug 2019
8/10 Good
clayton
20 Jul 2019
Liked: Staff & service
Was ok, fits a budget
This is an older hotel that fits the budget. The walls and ceiling look to be repainted but the carpet comes up in patches and the hall way has numerous stains. It seems many business travelers and late night drinkers stay here. It is conveniently across the jr station and near the morning market. The bathroom is passable but feels cramped as the same water faucet is used for the sink and the tub. Laundry gets crowded and the dryers aren't very good
Excellent - comfortable bed, location (in front of the station)
Good - breakfast, reasonable price
Not so good - small bathroom, old buildings. Needs new wall paper or a coat of paint
Verified traveller
Stayed 1 night in Jul 2019
8/10 Good
Robert
25 Jun 2019
Liked: Staff & service
Convenient hotel for train travellers.
Across the road from the station... very good hotel for the price. So convenient to arrive and leave town on the train. Central to explore the city.
Hotel very well location you can travel by tram or jr or bus not over 3 minutes
Verified traveller
Stayed 2 nights in May 2019
8/10 Good
Suzanne
28 May 2019
Liked: Staff & service
Good location and good view
Good location but hotel seems run-down. Can see the wear and tear in many areas. The bedsheets may not be cleaned well as we were itching the whole night. Paid for breakfast but it was simple fare. The view from the room showed the JR station and Mount Hakodate. Walking distance to the morning market and the JR Station. Parked the car at the nearby designated space owned by the hotel for a minimal fee but the carpark was not paved (pebbles and stones lined), so if you are rolling your luggage, be prepared for some difficulties and probably damage.