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Fujiya Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fujiya Hotel

Exterior
FLOWER PALACE HERITAGE ROOM CHRYSANTHEMUM | Premium bedding, in-room safe, desk, iron/ironing board
Front of property – evening/night
FLOWER PALACE HERITAGE ROOM CHRYSANTHEMUM | Living room | 43-inch flat-screen TV with digital channels, TV, books
Gift shop

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Restaurant
  • Spa
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Bar
    Bar
  • Gym
    Gym

Explore the area

Map
359 Miyanoshita, Hakone, Kanagawa-ken, 250-0404
  • Hakone Open Air Museum
    19 min walk
  • Okada Museum of Art
    2 min drive
  • Chisuji Falls
    3 min drive
  • Atsugi Air Base (NJA)
    72 min drive

Room options

View all photos for THE MAIN HISTORIC TWIN

THE MAIN HISTORIC TWIN | Premium bedding, in-room safe, desk, iron/ironing board

THE MAIN HISTORIC TWIN

  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for THE MAIN HISTORIC DOWBLE

THE MAIN HISTORIC DOWBLE | Premium bedding, in-room safe, desk, iron/ironing board

THE MAIN HISTORIC DOWBLE

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Forest Wing Twin Forest Room, Non Smoking, Japanese cuisine dinner included at 8pm

Forest Wing Twin Forest Room, Non Smoking, Japanese cuisine dinner included at 8pm | Restaurant | 3 restaurants, breakfast, lunch, dinner served; French cuisine

Forest Wing Twin Forest Room, Non Smoking, Japanese cuisine dinner included at 8pm

  • Sleeps 3
  • 2 Large Single Beds

View all photos for Forest Wing Twin Forest Room, Non Smoking, Western cuisine dinner included at 8pm

Forest Wing Twin Forest Room, Non Smoking, Western cuisine dinner included at 8pm | Restaurant | 3 restaurants, breakfast, lunch, dinner served; French cuisine

Forest Wing Twin Forest Room, Non Smoking, Western cuisine dinner included at 8pm

  • Sleeps 3
  • 2 Large Single Beds

View all photos for Forest Wing Twin Forest Room, Non Smoking, French cuisine dinner included at 8pm

Forest Wing Twin Forest Room, Non Smoking, French cuisine dinner included at 8pm | Premium bedding, in-room safe, desk, iron/ironing board

Forest Wing Twin Forest Room, Non Smoking, French cuisine dinner included at 8pm

  • Sleeps 3
  • 2 Large Single Beds

View all photos for FORESTWING CORNER TWIN

FORESTWING CORNER TWIN | Premium bedding, in-room safe, desk, iron/ironing board

FORESTWING CORNER TWIN

  • 41 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for FORESTWING PREMIER SUITE

FORESTWING PREMIER SUITE | Premium bedding, in-room safe, desk, iron/ironing board

FORESTWING PREMIER SUITE

  • 82 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for COMFY LODGE / RESTFUL COTTAGE HISTORIC DELUXE TWIN

COMFY LODGE / RESTFUL COTTAGE HISTORIC DELUXE TWIN | Premium bedding, in-room safe, desk, iron/ironing board

COMFY LODGE / RESTFUL COTTAGE HISTORIC DELUXE TWIN

  • 41 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for THE MAIN HISTORIC JUNIOR SUITE

THE MAIN HISTORIC JUNIOR SUITE | Premium bedding, in-room safe, desk, iron/ironing board

THE MAIN HISTORIC JUNIOR SUITE

  • 47 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for COMFY LODGE / RESTFUL COTTAGE HISTORIC TWIN

COMFY LODGE / RESTFUL COTTAGE HISTORIC TWIN | Premium bedding, in-room safe, desk, iron/ironing board

COMFY LODGE / RESTFUL COTTAGE HISTORIC TWIN

  • 33 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for FLOWER PALACE HISTORIC DELUXE TWIN

FLOWER PALACE HISTORIC DELUXE TWIN | Premium bedding, in-room safe, desk, iron/ironing board

FLOWER PALACE HISTORIC DELUXE TWIN

  • 35 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for COMFY LODGE / RESTFUL COTTAGE HISTORIC SUITE

COMFY LODGE / RESTFUL COTTAGE HISTORIC SUITE | Premium bedding, in-room safe, desk, iron/ironing board

COMFY LODGE / RESTFUL COTTAGE HISTORIC SUITE

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for FLOWER PALACE HERITAGE ROOM CHRYSANTHEMUM

FLOWER PALACE HERITAGE ROOM CHRYSANTHEMUM | Premium bedding, in-room safe, desk, iron/ironing board

FLOWER PALACE HERITAGE ROOM CHRYSANTHEMUM

  • 69 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for FLOWER PALACE HISTORIC JUNIOR SUITE

FLOWER PALACE HISTORIC JUNIOR SUITE | Premium bedding, in-room safe, desk, iron/ironing board

FLOWER PALACE HISTORIC JUNIOR SUITE

  • 63 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for FLOWER PALACE HERITAGE ROOM

Premium bedding, in-room safe, desk, iron/ironing board

FLOWER PALACE HERITAGE ROOM

  • 74 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for FORESTWING TWIN GARDEN SIDE

FORESTWING TWIN GARDEN SIDE | Premium bedding, in-room safe, desk, iron/ironing board

FORESTWING TWIN GARDEN SIDE

  • 41 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for FLOWER PALACE PENTHOUSE SUITE 2BEDS ROOM

FLOWER PALACE PENTHOUSE SUITE 2BEDS ROOM | Premium bedding, in-room safe, desk, iron/ironing board

FLOWER PALACE PENTHOUSE SUITE 2BEDS ROOM

  • 100 sq m
  • Sleeps 4
  • 4 Large Single Beds

View all photos for FORESTWING TWIN FOREST SIDE

Premium bedding, in-room safe, desk, iron/ironing board

FORESTWING TWIN FOREST SIDE

  • 41 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Hana Goten Historic Deluxe Twin Room

Premium bedding, in-room safe, desk, iron/ironing board

Hana Goten Historic Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Western-style Building Historic Suite

Premium bedding, in-room safe, desk, iron/ironing board

Western-style Building Historic Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Main Building Historic Double Room

Premium bedding, in-room safe, desk, iron/ironing board

Main Building Historic Double Room

  • Sleeps 2
  • 1 Double Bed

Forest Wing Twin Forest Room, Non Smoking

  • Sleeps 3
  • 2 Single Beds

View all photos for Main Building Historic Twin Room

Premium bedding, in-room safe, desk, iron/ironing board

Main Building Historic Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Forest Wing Corner Twin Room

Premium bedding, in-room safe, desk, iron/ironing board

Forest Wing Corner Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Main Building Historic Junior Suite

Premium bedding, in-room safe, desk, iron/ironing board

Main Building Historic Junior Suite

  • Sleeps 2
  • 2 Single Beds

View all photos for Western-style Building Historic Twin Room

Premium bedding, in-room safe, desk, iron/ironing board

Western-style Building Historic Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Hana Goten Heritage Chrysanthemum Room

Premium bedding, in-room safe, desk, iron/ironing board

Hana Goten Heritage Chrysanthemum Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Forest Wing Premier Suite

Premium bedding, in-room safe, desk, iron/ironing board

Forest Wing Premier Suite

  • Sleeps 2
  • 2 Single Beds

View all photos for Hana Goten Heritage Room

Premium bedding, in-room safe, desk, iron/ironing board

Hana Goten Heritage Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Hana Goten Historic Junior Suite

Premium bedding, in-room safe, desk, iron/ironing board

Hana Goten Historic Junior Suite

  • Sleeps 3
  • 2 Single Beds

View all photos for Hana Goten Two Bedroom Penthouse Suite

Premium bedding, in-room safe, desk, iron/ironing board

Hana Goten Two Bedroom Penthouse Suite

  • Sleeps 4
  • 2 Double Beds

View all photos for 4 Beds with Bath, Mountain View

Living area | 43-inch flat-screen TV with digital channels, TV, books

4 Beds with Bath, Mountain View

  • Sleeps 4
  • 4 Single Beds

Comfy Lodge/Restful Cottage Historic Suite

  • Sleeps 2
  • 2 Single Beds

View all photos for Twin With Bath, Mountain View

Premium bedding, in-room safe, desk, iron/ironing board

Twin With Bath, Mountain View

  • Sleeps 3
  • 2 Single Beds

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About this property

Fujiya Hotel

Luxury Hakone ryokan in Miyanoshita with 3 restaurants
This ryokan features 3 restaurants, a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a coffee shop/cafe are on-site.
Fujiya Hotel offers 120 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries.

This Hakone ryokan provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include facials and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna. The spa is open daily.

Public bath/onsen services include an indoor mineral hot spring (onsen). The ryokan bathing area is open from 2:00 PM to midnight. There are 2 hot springs open between 2:00 PM and 1:00 AM.

Our customers tell us that they can't get enough of the helpful staff at Fujiya Hotel. During your stay, you'll be within walking distance of Hakone Open Air Museum. Features include free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at The Fujiya, a fine-dining restaurant that serves French cuisine
  • Full breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Indulge with massages, body treatments or reflexology at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes hot springs and a gym
  • Just a 3-minute drive from Hakone Open Air Museum and a few minutes from Hakone Kowakien Yunessun
Fujiya Hotel offers its guests a full-service spa, hot springs, and an indoor pool. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A seasonal outdoor pool, a fitness centre, and a library are also featured at the luxury Fujiya Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Hakone ryokan.

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 10:00 AM.
The Fujiya – This fine-dining restaurant specialises in French cuisine and serves breakfast, lunch and dinner. Reservations are required.
Kikka-so – This fine-dining restaurant specialises in Japanese cuisine and serves breakfast, lunch and dinner. Reservations are required. Open daily.
Cascade – This restaurant specialises in Modern European cuisine and serves lunch and dinner. Reservations are required. Open daily.
Victoria – This bar only serves light fare. Open daily.
Lounge – This café only serves light fare. Open daily.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: JPY 4,900 for adults and JPY 2,600 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Kaiseki meal

Restaurants on site

  • Cascade
  • Kikka-so
  • Lounge
  • The Fujiya
  • Victoria

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Outdoors

  • Garden
  • In a national park
  • In the mountains

Full-service spa

  • 2 hot springs
  • Facials
  • Hot springs open from 2:00 PM - 1:00 AM
  • Hot springs water temperature - 42 ºC
  • In-room massages
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Public bath open from 2:00 PM - midnight
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 buildings
  • 6 floors
  • Built in 1878
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Meals and bedding are not included in the Breakfast Included rate for children ages 0-5.
Guests booked in dinner inclusive rates must check-in by 8 PM to receive dinner, served in the restaurant. Guests arriving from 8-9 PM must contact the property in advance to reserve dinner, served in the guestroom.
This property's restaurant tables can seat up to 4. Groups of 13 guests or more must contact the property in advance to reserve restaurant space.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 10120.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 4900 for adults and from JPY 2600 for children
  • Rollaway bed fee: JPY 10120.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests traveling with a service animal must contact the property in advance.

We should mention

  • The seasonal pool will open on 07 July and close on 31 August.
  • Pool access available from 7:00 AM to 9:00 PM
  • Hot springs access available from 2:00 PM to 1:00 AM.
  • Reservations are needed for massage services. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fujiya Hakone
Fujiya Hotel
Fujiya Hotel Hakone
Hotel Fujiya
Fujiya Hotel Hakone Machi
Fujiya Hotel Ryokan
Fujiya Hotel Hakone
Fujiya Hotel Ryokan Hakone

Fujiya Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 374 out of 589 reviews" "
Rating 8 - Good. 166 out of 589 reviews" "
Rating 6 - Okay. 32 out of 589 reviews" "
Rating 4 - Poor. 10 out of 589 reviews" "
Rating 2 - Terrible. 7 out of 589 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I deeply appreciate the historic nature and commitment in the preservation of this beautiful hotel. The main dining room is gorgeous, with craft attention to details in the interior. The experience is memorable in that you feel as though you are transported back in time, while having the conveniences of modern amenities.
Stayed 1 night in Aug 2024

10/10 Excellent

Shiqiao

Stayed 3 nights in Jul 2024

10/10 Excellent

Dorothy

Stayed 1 night in Jul 2024

10/10 Excellent

Bjorn

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing landscaping around the property, our forest view room really put you in the forest (in the best way possible). A walk though the gardens is a must, the old operational water wheel near the top exudes peace and tranquility. Dinner staff at the Kikko-So Japanese restaurant are friendly and provide a polished and precise experience. The main lobby staff are unrelenting in providing above and beyind service, retrieving for me a 92 year old relic for me to view.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tomoko, Chicago

Stayed 1 night in Jun 2024

10/10 Excellent

Shamaz, Reunion

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the finest dinning in all of Japan.
Stayed 3 nights in Jun 2024

10/10 Excellent

Arohi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous surroundings, it’s amazing. It’s a bit far from the town and very limited food areas around . Hotel Restaurants are a bit expensive. They have a free shuttle that takes you to the nearest station.
Stayed 2 nights in Jun 2024

10/10 Excellent

Haydee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and very large rooms.
Stayed 2 nights in Jun 2024

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a two night stay in a fantastic historic hotel.
Stayed 2 nights in May 2024

10/10 Excellent

Kiyoe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very sophisticated hotel. French dinner was wonderful. My friends and I enjoyed our stay so much!
Stayed 1 night in May 2024

10/10 Excellent

Madhura Nitin, Mumbai

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Wonderful place with a lot of history .
Stayed 1 night in May 2024

10/10 Excellent

Hyla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous room overlooking the mountains. Beautiful garden on property to take a walk. Excellent food. Onsen very relaxing.
Stayed 2 nights in May 2024

10/10 Excellent

Rodrigo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view from My room and from the onsen. Staff was very friendly and very easy to communicate with in English. I will consider this hotel for future trips to Japan. Price is not cheap, but it is worth every dollar. Great experience.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels that we stayed. Our room had perfect views, and the hotel had many opportunities to relax.
Stayed 1 night in May 2024

10/10 Excellent

Jeffery, Winona

Stayed 2 nights in May 2024

10/10 Excellent

nayeem

Stayed 2 nights in Apr 2024

10/10 Excellent

Cuong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Manami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful decor, amazing hospitality, cozy room. If you don't feel like dining at the hotel, try the Italian restaurant next to the hotel, it's good.
Stayed 1 night in Mar 2024

10/10 Excellent

Leona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A True and Lovely Japanese Classic Hotel
The hotel was amazing. Breakfast each morning was heavenly in the main dining room, The Fujiya. We thoroughly enjoyed the on-site onsen. Wonderful way to unwind and enjoy the view of the mountains from the onsen. We had afternoon coffee compliments of the hotel. Early Bird cocktails in Bar Victoria. Our room was an end unit - so comfy, quiet, 3 large windows to appreciate the landscaping of the hotel. French pressed sheets and comforter. The en-suite bathroom complete with a soaking tub. All the amenities provided. In-room pajamas and yukata overjackets to keep us warm. Spacious room with high ceilings. An added surprise was the Gallery Cozy - coffee, tea, soft drinks 24/7. We walked the grounds - please do this to fully take in all the outdoors and indoors What the Fujiya Hotel offers to her guests.
Stayed 3 nights in Mar 2024

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is absolutely stunning and the hospitality of the staff was practically unmatched during the rest of our trip. We arrived later in the day and wished we had come earlier to spend more time on the property. The food at the onsite restaurants was impeccable and the room was very comfortable. Staying here was incredibly relaxing after several days in Tokyo and we wished we had stayed two nights instead of one. It was about an hour from the Mt. Fuji attractions which were also some of our favorites from our trip to Japan (Tokyo, Hakone, Kyoto).
Stayed 1 night in Apr 2024

10/10 Excellent

Erin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel! Highly recommend!
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Escape from the city to this zen palace!
Amazing and relaxing place. So much to explore among the hotel grounds.
Stayed 2 nights in Apr 2024

10/10 Excellent

Alireza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic and nature
Stayed 2 nights in Apr 2024

8/10 Good

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The onsen was lovely, as were the staff. The room was spacious with lots of storage, excellent shower, comfortable bed and provision of everything we needed, including fresh ptjamas, robe and slippers daily… On the downside, the hotel looks a bit like a sports club or conference centre in places, it is stark, with little atmosphere in the bar. We were unable to try the Japanese restaurant for dinner, the French one had minuscule portions, probably exacerbated by the waitress asking if I wanted a half portion and clearly misunderstanding the question of how large it was - a 2 inch square portion of fish… the trout starter was very good and my partner pronounced his tiny portion of beef excellent. Lack of vegetables… western restaurant was ok, nothing special. Breakfast in the western part was pretty good and a walk through the gardens. I’m Not sure i would stay again, but service was excellent…
Stayed 2 nights in Apr 2024

10/10 Excellent

aimee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property with beautiful facilities. I only wished there would have been more to do in the area but the hotel was phenomenal.
Stayed 1 night in Apr 2024