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A1 Raststätte & Motel Hamburg-Stillhorn

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February 2025

Photo gallery for A1 Raststätte & Motel Hamburg-Stillhorn

Terrace/patio
Meeting facility
Triple Room | Desk, laptop workspace, blackout curtains, bed sheets
Reception
Reception

Reviews

6.2 out of 10

Popular amenities

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

Map
Jakobsberg 9, Hamburg, HH, 21109
  • Hamburg Wholesale Market
    11 min drive
  • Serways
    1 min walk
  • König-Georg-Deich Bus Stop
    3 min drive
  • Hamburg (HAM)
    47 min drive

Room options

View all photos for Triple Room

Triple Room | Desk, laptop workspace, blackout curtains, bed sheets

Triple Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Room

Towels

Room

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Double Room | Desk, laptop workspace, blackout curtains, bed sheets

Double Room

  • 16 sq m
  • Resort view
  • Sleeps 2
  • 1 Double Bed OR 1 Double Sofa Bed

Similar properties

Exterior

Entrée Hotel Glinde

Free WiFi
Breakfast available
Parking available
Business services
3.5 out of 5, Good, (362)
The price is €119
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Entrée Hotel Glinde

About this property

A1 Raststätte & Motel Hamburg-Stillhorn

Hamburg hotel in Hamburg-Mitte with coffee shop/cafe and restaurant
Along with a restaurant, this smoke-free hotel has a coffee shop/cafe and a meeting room. WiFi in public areas is free. Additionally, tour/ticket assistance, ATM/banking services and multilingual staff are on-site. Housekeeping is available on request.
A1 Raststätte & Motel Hamburg-Stillhorn offers 51 accommodations with blackout curtains. This accommodation offers separate sitting areas and includes desks. Bathrooms include baths or showers. Housekeeping is provided on request.
During your stay at A1 Raststätte & Motel Hamburg-Stillhorn, you'll be within walking distance of Elbe. Features include free WiFi in public areas, plus a restaurant and a coffee shop/cafe.
  • Free Wi-Fi in some public areas
  • Options for a bite to eat include a coffee shop and a restaurant
  • Amenities include a meeting room, multilingual staff and a lift
  • 11 minutes by car from Hamburg Cruise Center and 11 minutes from Miniatur Wunderland
  • Pets welcome for a fee (restrictions apply)
Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and an ATM are also featured at A1 Raststätte & Motel Hamburg-Stillhorn.

This Hamburg hotel is smoke free.

A1 Raststätte & Motel Hamburg-Stillhorn has a restaurant on site.

Languages

English, German

Property amenities

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 60 minutes per day

Parking and transport

  • Onsite parking available only on request
  • Limited on-site parking
  • Onsite parking options include a carport

Food and drink

  • A coffee shop/cafe
  • A restaurant

Conveniences

  • ATM
  • Limited-hour front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • TV

More

  • Desk
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: noon; check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternative location: [Aral petrol station]
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 10 per accommodation, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 3.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 10 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
The front desk at this property is open daily from 6:00 AM - 10:00 PM.
Guests arriving after hours will need to go to the following location to check in: Aral petrol station
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Free WiFi in public areas is limited to 60 minutes per day.

Property is also known as

A1 Raststatte & Hotel Hamburg Stillhorn
A1 Raststatte & Hotel Stillhorn
A1 Raststatte Hamburg Stillhorn
A1 Raststatte Stillhorn
A1 Raststätte Hotel Hamburg-Stillhorn
A1 Raststätte Hotel
A1 Raststätte Hamburg-Stillhorn
A1 Raststätte
A1 Raststätte Motel Hamburg-Stillhorn
A1 Raststätte Motel
A1 Raststätte Hotel Hamburg Stillhorn
A1 Raststatte Hotel Hamburg Stillhorn
A1 Raststätte & Motel Hamburg-Stillhorn Hotel
A1 Raststätte & Motel Hamburg-Stillhorn Hamburg
A1 Raststätte & Motel Hamburg-Stillhorn Hotel Hamburg

A1 Raststätte & Motel Hamburg-Stillhorn Reviews

Reviews

6.2
Rating 10 - Excellent. 24 out of 218 reviews" "
Rating 8 - Good. 61 out of 218 reviews" "
Rating 6 - Okay. 64 out of 218 reviews" "
Rating 4 - Poor. 30 out of 218 reviews" "
Rating 2 - Terrible. 39 out of 218 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

7.0/10

Amenities

5.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Grant

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
It was closed
Stayed 1 night in May 2024

6/10 Okay

Johanna

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For an overnight stop it was perfect, great price, clean and efficient
Stayed 1 night in Aug 2023

6/10 Okay

Sean

Disliked: Room comfort
Stayed 3 nights in Jun 2023

8/10 Good

Jane

Travelled with partner
Liked: Staff & service, property conditions & facilities
Basic hotel with a comfortable bed with a large window and hot water in the bathroom
Stayed 2 nights in Jun 2023

2/10 Terrible

Richard Addo

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Apr 2023

8/10 Good

Paulius

Stayed 2 nights in May 2020

8/10 Good

Verified traveller

Liked: Cleanliness
Rene værelser uden larm fra vejen. Pris og kvalitet stemmer overens.
Stayed 1 night in Oct 2019

2/10 Terrible

virgil, Bristol UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Resident spider and other bugs.
I could not believe my eyes. A 3rd World hotel room in Germany. 1 Dust on furniture and all over the room. 2 Hairs on shower and bathroom floor. 3 One hors fly ready to jump on you 4 Collapsed bed mattress 5 Mosquitos flying over your head 6 A resident spider that a would not cross.. 7 WiFi 3 hotel name good connection but told by reception that wase not working therefore they could not give me the password. PLEASE SHUT DOWN HOTEL STOP GIVEN GERMAN HOTEL INDUSTRY A BAD NAME
Stayed 1 night in Aug 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible! The Pitts!!
Indifference in attitude of staff, put me in a room at the other end of building from my vehicle, constantly up and down stairs to get anywhere. Found my room had not been clean, nor bedding replaced, nor clean towels from the last person who stayed in the room, had to get a staff person to remedy the cleanliness, new sheets and clean towels...she informed me she was the cook, not the cleaner! The carpet through the the whole hotel was filthy, it was obverse it hasn't been cleaned in months if ever. Sleeping in bed was like trying to sleep in a sauna, pull the mattress back and found a woolen liner between the base and mattress, good for winter, not summer. Look out the window at over fifty, or so, trucks and trailers constantly on the move, on the other side a goods freight rail yard, with the heat and noise from both trucks and train hardly got any sleep at all. One hour Internet, that's it and it kept end dropping out constantly. Bathroom, like the rest of room and the hotel grubby. Local area, and hotel carpark? Constantly patrolled by the police I noticed whilst getting some baggage from my vehicle, I made sure nothing was left to be piliford. I have stay in some bad place, but this was the pits! Look else where and give this hotel a big miss!
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Was nowhere near the city center or a bus stop. Had to walk a quarter of a mile from the closest bus stop with luggage to the hotel.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ramesh, Los Angeles

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very nice staff but shoddy room
Very nice service. Wonderful staff. Decent food. The room was a bit shoddy for the price.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staffs but bad Hotel
Staffs are friendly but the hotel is not. No wifi available either. Hotel is smelly too maybe due to those dirty old carpets.

6/10 Okay

Designmonkey, Taunton

Disliked: Cleanliness, staff & service, property conditions & facilities
Grotty but comfortable
Rude staff on front desk and grotty, smelly room. However, had a very good shower. No noisy aircon unit and room was away from road, so slept very soundly.

8/10 Good

Heinz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Akzeptable Unterkunft
Eine abnehmbare Alternative zu den Hotels im Hamburger Stadtgebiet.
Stayed 1 night in Sep 2024

4/10 Poor

Ralf

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Für eine Nacht Ok.
Kurz. Es war sauber. Es ist halt ein Motel. Kein Fön vorhanden
Zimmer für 3
Bad
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities
Last minute booking with an acceptable price level, stayed two nights even though only one booked through web site. Business trip to a big event so prices were sky high... Clean rooms and simple standards, bathroom smell in the first room (can happen to all hotels) but second night in another room nothing. Friendly and helpful staff, helped me arrange second night booking even though nothing officially available so grateful for that as all other options were three to five times more expensive... Surroundings, located next to a gas station/truck stop so nothing for a honey moon couple but for a quick stop over OK. All in all acceptable.
Stayed 1 night in Sep 2024

6/10 Okay

Armin

Stayed 1 night in Aug 2024

8/10 Good

Manfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Anna, Curacao

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Waldemar

Disliked: Staff & service
Tür ist ab 22 verschlossen und niemand kümmer sich
Stayed 1 night in Aug 2024

6/10 Okay

Sondre van der

Travelled with group
Liked: Staff & service
It’s ok
A nice place to sleep, but thats all. 20 minuetts away from closest grocery store for instance.
Stayed 1 night in Aug 2024

2/10 Terrible

Marcus

Stayed 1 night in Jul 2024

6/10 Okay

Janne

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024