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Hotel Baseler Hof

4.0 star property

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Photo gallery for Hotel Baseler Hof

Penthouse Suite with balcony | Hypo-allergenic bedding, in-room safe, individually decorated
Exterior
2 bars/lounges
Interior entrance
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Esplanade 11, Hamburg, HH, 20354
  • Hamburg City Hall
    ‪13 min walk‬
  • Miniatur Wunderland
    ‪4 min drive‬
  • Elbe Philharmonic Hall
    ‪5 min drive‬
  • Hamburg (HAM)
    ‪33 min drive‬

Room options

View all photos for Surprise Room

Hypo-allergenic bedding, in-room safe, individually decorated

Surprise Room

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

Comfort Room | Hypo-allergenic bedding, in-room safe, individually decorated

Comfort Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Hypo-allergenic bedding, in-room safe, individually decorated

Superior Room

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Double Room

Hypo-allergenic bedding, in-room safe, individually decorated

Small Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Penthouse Suite with balcony

Penthouse Suite with balcony | Hypo-allergenic bedding, in-room safe, individually decorated

Penthouse Suite with balcony

  • 55 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Sofa Bed

View all photos for Family Triple Room

Hypo-allergenic bedding, in-room safe, individually decorated

Family Triple Room

  • 23 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Large Single Sofa Bed

View all photos for Small Single Room

Small Single Room | Hypo-allergenic bedding, in-room safe, individually decorated

Small Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

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  • Free WiFi
  • Air conditioning
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The price is €166
for 1 room
includes taxes & fees
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About this property

Hotel Baseler Hof

Hotel with 2 restaurants, near Miniatur Wunderland
2 restaurants, a full-service spa and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a sauna, a business centre and conference space. Housekeeping is available on request.
Hotel Baseler Hof offers 167 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. 25-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Hotel Baseler Hof. During your stay, you're just a quick walk from Casino Esplanade. You'll find features such as free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free WiFi
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Treat yourself to massages at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a sauna
  • 13 minutes by foot from Hamburg City Hall and a 2-minute drive from Hamburg Messe and Congress
Hotel Baseler Hof offers its guests a full-service spa and a sauna. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 5315 square feet (494 square metres) and includes conference space. A library, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Baseler Hof.

This 4-star Hamburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Kleinhuis – This restaurant serves dinner and light fare.
Room service (during limited hours) is available.

Languages

English, French, German, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (EUR 30 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 23 per person
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Kleinhuis

Things to do

  • Art gallery
  • Bicycle storage
  • Designer stores
  • Full-service spa
  • Library
  • Sauna
  • Shopping centre

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 5,315 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 25-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 12:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 23 per person
  • Nearby parking fee: EUR 30 per day
  • Rollaway bed fee: EUR 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number Esplanade 11, 040359060, 118946423, Amtsgericht Hamburg, Baseler Hof GmbH & Co. KG

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

TOP VCH Baseler Hof
TOP VCH Baseler Hof Hamburg
TOP VCH Hotel Baseler Hof
TOP VCH Hotel Baseler Hof Hamburg
VCH Hotel Baseler Hof
Hotel Baseler Hof Hamburg
Hotel Baseler Hof
Baseler Hof Hamburg
Baseler Hof
Hotel Baseler Hof Hotel
Hotel Baseler Hof Hamburg
Hotel Baseler Hof Hotel Hamburg

Hotel Baseler Hof Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 381 out of 839 reviews
Rating 8 - Good. 360 out of 839 reviews
Rating 6 - Okay. 71 out of 839 reviews
Rating 4 - Poor. 17 out of 839 reviews
Rating 2 - Terrible. 10 out of 839 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Xin

Travelled with family
A bit old fashioned but well maintained hotel. Bed is very comfortable although I slept on the sofa bed. Lobby is very cozy and the the introduction of the history of the 3 generation family business is a highlight.
Stayed 1 night in Dec 2024

8/10 Good

Markus

Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Baseler Hof review
I had a really great stay at the Baseler Hof. It is in a central location, about 200 yards from the U bahn stop and a great place to base yourself while exploring Hamburg. The staff at the hotel were friendly and helpful, my room was really clean and comfortable. The restaurant was good too, friendly staff and great food. I would definitely stay here if I come to Hamburg again.
Stayed 4 nights in Dec 2024

10/10 Excellent

Peter Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Ruth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient, close to everything. Room is clean, mattress is a little too firm for me. The mini bar is at my head level, I bumped my head and bleed!
Stayed 2 nights in Sep 2024

6/10 Okay

D

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Are hotel guests really dispensable?
I have stayed at the Baslerhof many times in the last 15 years, it was always my hotel of choice. But last weekend that changed when I was curtly reminded by the Reception Manager, after bringing to his attention that I’d been waiting an hour and 20 minutes for a bottle of water to be delivered to my room, that I was not the only guest in the hotel. Well, there’ll be one guest less from now on.
Stayed 2 nights in Oct 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Cecilia

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very very helpful!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Fabio

Stayed 1 night in Jul 2024

10/10 Excellent

Rafael Alfredo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
in the middle of everything.
excellent location, near to the main landmark and attractions. there are alos plenty of great restauranta around. highly recommended.
Stayed 3 nights in Jul 2024

8/10 Good

Craig

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel in a Great Area
The Hotel Baseler Hof is a nice German hotel in a great area. The rooms are small but comfortable, but the rooms of those in my party lacked modern conveniences such as irons, coffee machines or air conditioners or fans.
Stayed 5 nights in Jun 2024

10/10 Excellent

yvonne

Stayed 3 nights in May 2024

10/10 Excellent

Konstantin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and very nice hotel , great location
Stayed 4 nights in May 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable, clean and well-maintained hotel in a good location near the Binnen Alster See.
Stayed 3 nights in Apr 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice
Great hotel. Very easy access to public transit and various restaurants. Helpful staff throughout our stay. Would definitely recommend.
Stayed 4 nights in Mar 2024

6/10 Okay

Alexandra

Liked: Cleanliness
Stayed 2 nights in Mar 2024

10/10 Excellent

James, Ramona

Liked: Cleanliness, staff & service, property conditions & facilities
Perfection attempted and nearly completed! The staff is amazing, even for someone like myself who does not speak German, they were extremely polite and helpful with suggestions, translations and directions. Well done! One slight surprise was the bathroom, one of the towels had a stain on it and for a big guy like myself, 6 ft tall and 225lbs (182cm and 100kg) the shower was a little small. Other than that, the bedding superb, the amenities excellent, the lobby bar and lounge very inviting. I wish we could have stayed longer than two days. 10/10 recommend!
Stayed 2 nights in Mar 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, no complaints
Staff was friendly and helpful, room was clean, no complaints. My only gripe is I found it strange that the soap they provide for both the shower and hands is the same, some sort of 5-in-1…
Stayed 4 nights in Feb 2024

2/10 Terrible

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay
Fabulous stay and Fabulous weekend topped of watching Hamburg's premier football club Fc St Pauli
Stayed 3 nights in Feb 2024

8/10 Good

Mikiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

joseph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean but small. Felt like I was in a closet but that is normal for a room in Germany The location was great. In the center of the city, 1/2 block from U1,2 and 3 subways which can get to just about any point in the city. Also, just a few blocks from the main shopping district in Hamburg, and plenty of restaurants to pick from Tip don't pay 22 E for breakfast when you can walk just 5 or 6 doors down and get a very nice breakfast for 6 or 7 Euros. Bottom line yes I would stay here again Hotel is very clean, safe, and in a perfect location to base your trip to Hamburg
Stayed 6 nights in Dec 2023

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and quiet.
Stayed 6 nights in Dec 2023

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old World Charm
The hotel had old world charm, especially the lobby/bar area with roaring fireplace and Christmas tree. The rooms were modern and comfortable . Location was excellent, very near Christmas markets. There was some construction going on near our room, but we were awake already when they started.
Stayed 1 night in Dec 2023