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 Hamburg •1 Room
 Hamburg • 1 Room
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Raphael Hotel Wälderhaus

3.5-star property
Am Inselpark 19, Hamburg, HH 09 725 22 184
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3.5 out of 5
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Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Comfort Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the overall property condition at Raphael Hotel Wälderhaus. During your stay, you'll be close to Hamburg Cruise Center. Free WiFi in public areas, a restaurant and breakfast (surcharge) are available.

  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • 11 minutes by car from Hamburg Cruise Center and 12 minutes from Miniatur Wunderland

Raphael Hotel Wälderhaus ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Raphael Hotel Wälderhaus

Everyone (2)
4 out of 5
Wir haben die Umgebung gut erkundet. Gute Unterkunft und alles gut organisiert. 👍

Posted by on 5 Jun 2023

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3 out of 5
Pros: Der ökologische Gedanke und die "Baumvorstellung" pro Zimmer
Cons: Das Speiseangebot im Hotelrestaurant und die Qualität des Frühstücks
Ich habe 5 Nächte im Hotel Raphael Wälderhaus verbracht. Das Zimmer war soweit schön, aber ich habe sehr schlecht in den Bett geschlafen. Das Bad hat mir sehr gut gefallen. Die Leute an der Rezeption waren immer sehr höflich und bemüht, aber leider war ich schrecklich enttäuscht vom Hotelrestaurant. Das Frühstück - allen voran das Rührei (schmeckte nach Fischmehl) und staubtrockene Brötchen - könnte wesentlich verbessert werden. Am schlechtesten war der Eindruck bei zwei Abendessen, von denen ich bei einem alle Schuld auf mich nehme, denn ich habe vermutlich mit Labskaus schlicht falsch gewählt. Aber die "Antipasti-Terrine" war einfach nur schlecht und das (Un)Vermögen des Kellners, Kritik entgegenzunehmen, war völlig unprofessionell. Es gipfelte darin, dass er mir sagte, wir seien ja nun nicht in Italien, sondern in Deutschland. Schade!

Posted by , from Zürich, Schweiz on 8 Dec 2016

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About the Raphael Hotel Wälderhaus

Location Am Inselpark 19, Hamburg, HH 21109

Property Features

There's a restaurant on site. Public spaces have free WiFi. Event space at this hotel measures 295 square feet (27 square metres) and includes conference space. The boutique Raphael Hotel Wälderhaus also features tour/ticket assistance, complimentary newspapers in the lobby, and dry cleaning/laundry services. For a fee, parking is available. This 3-star Hamburg hotel is smoke free.

  • 1 building
  • 82 guestrooms or units
  • 5 levels
  • Conference rooms
  • 295 sq ft of conference space
  • 27 sq. m of conference space
  • Built in 2012
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Elbbrücken Station (6.4 km / 4 mi)
  • Metro station: Wilhelmsburg S-Bahn (0.4 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Raphael Hotel Wälderhaus offers 82 accommodations with a safe and a hairdryer. Flat-screen televisions come with satellite channels. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Flat-screen television
  • Satellite channels
  • Hypo-allergenic bedding
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

Raphael Hotel Wälderhaus has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and cash.

  • Staffed front desk
  • Contactless check-in is not available
  • No cots (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17 for adults and from EUR 8.5 for children
  • Self-parking fee: EUR 14 per day
  • Rollaway bed fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Raphael Hotel Wälderhaus
  • Raphael Hotel Wälderhaus Hamburg
  • Raphael Wälderhaus
  • Raphael Wälderhaus Hamburg
  • Raphael Hotel Wälderhaus Hotel
  • Raphael Hotel Wälderhaus Hamburg
  • Raphael Hotel Wälderhaus Hotel Hamburg
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.