Lavender Central Hotel & Spa

3.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Lavender Central Hotel & Spa

Reception
Point of interest
Family Triple Room, City View | Minibar, in-room safe, desk, soundproofing
Reception
Point of interest

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Spa
    Spa
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
39 Hang Bac Street, Hoan Kiem Dist, Hanoi, 100000
  • The Old Quarter Gallery
    1 min walk
  • Thang Long Water Puppet Theatre
    2 min walk
  • Hoan Kiem Lake
    3 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    23 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Deluxe Double Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

Junior Double Room, City View

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Family Triple Room, City View

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

Deluxe Twin Room

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Twin Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

Premium Double Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Double Room, 1 Queen Bed

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Lavender Central Hotel & Spa

Hotel with a full-service spa, steps from Thang Long Water Puppet Theatre
A full-service spa, a restaurant and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include spa services, concierge services and dry cleaning.
Lavender Central Hotel & Spa offers 25 air-conditioned accommodations with minibars and a safe. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Lavender Spa. Services include hot stone massages, sports massages, Swedish massages and Thai massages. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Lavender Central Hotel & Spa. During your stay, you're just a quick walk from Hoan Kiem Lake. Free WiFi in public areas, a full-service spa and a restaurant are available.
  • Free WiFi
  • Options for a bite to eat include a coffee shop and a restaurant
  • Only motorbike parking on-site, discounted off-site parking
  • Indulge with hot stone massages at Lavender Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Thang Long Water Puppet Theatre and 3 minutes on foot from Hoan Kiem Lake
  • Airport shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi and wired Internet. Lavender Central Hotel & Spa offers its guests a full-service spa. An airport shuttle (available 24 hours) is available for a fee. Spa services, multilingual staff, and tour/ticket assistance are also featured at Lavender Central Hotel & Spa. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Hanoi hotel is smoke free.

On-site venue – This restaurant only serves breakfast.
Room service (during limited hours) is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (VND 400,000 per night); discounts available
  • 24-hour return airport shuttle on request for a surcharge
  • Onsite motorcycle parking only

Food and drink

  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Full-service spa

  • Hot stone massages
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • Lift

More

  • 1 building
  • 8 floors
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Lavender Central Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 350000.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 450000.00 per vehicle (one-way)
  • Nearby parking fee: VND 400000 per night (656 ft away)
  • Rollaway bed fee: VND 350000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Lavender Central Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Oriental Central
Oriental Central Hanoi
Oriental Central Hotel
Oriental Central Hotel Hanoi
Oriental Central Hotel
Lavender Central & Spa Hanoi
Lavender Central Hotel & Spa Hotel
Lavender Central Hotel & Spa Hanoi
Lavender Central Hotel & Spa Hotel Hanoi

Lavender Central Hotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 772 out of 1000 reviews" "
Rating 8 - Good. 186 out of 1000 reviews" "
Rating 6 - Okay. 28 out of 1000 reviews" "
Rating 4 - Poor. 5 out of 1000 reviews" "
Rating 2 - Terrible. 9 out of 1000 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Raynaldo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very wonderful to be in and with its location in the midst of the Old Quarter was a win win for me. Their staff was very wonderful and very helpful. they helped us out with day time activities and any other questions we had. The rooms was very clean as well, a bit small for my taste but it had a very comfy feel so It made me feel relaxed. I would definitely love to come back here again.
Stayed 7 nights in Jul 2024

10/10 Excellent

Gilroy

Stayed 7 nights in Jul 2024

10/10 Excellent

Bethany Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and staff were really friendly.
Stayed 7 nights in Jul 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property that is near many great dining options and nightlife. I had an easy time checking in. The room was nice, clean, and perfect size. There was a small desk area where I could do work and also a separate sitting area too! The TV has basic cable with no options for Netflix but who needs that when the vibrant city was right at your doorsteps! Can't wait to come back!
Stayed 1 night in Jun 2024

8/10 Good

Mona

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Habibur, Dhaka

Travelled with group
Not up to the mark . Didn’t like staying here .
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five stars, affordable,clean, nice staff, and in the middle of everything in old quarter. If I have one feedback, the hotel can replace their doors with sound proof ones because sound can be heard in the hallway. This makes it difficult to watch TV or do intimate stuff. Lol.
Stayed 5 nights in May 2024

10/10 Excellent

Beniamino

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and super friendly staff. Really quiet considering how central it is.
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Very helpful staff. Clean . Would recommend
Stayed 2 nights in May 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Amazing reception and very helpful
Stayed 4 nights in May 2024

10/10 Excellent

Vanthy, Damascus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful boutique hotel. friendly and helpful staffs. comfortable stay. decent breakfast and generally excellent hospitality.
Stayed 1 night in May 2024

10/10 Excellent

Yasser

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Apr 2024

8/10 Good

Chua

Liked: Cleanliness, staff & service, amenities
5 days stay In the hotel and at floor 7XXX. I booked my ha long bay and ninh Binh through the hotel, All the staff are friendly and breakfast are good enough. The location was fantastic, walking distance. The down side are room slightly smaller than expected and also abit of run down … overall where thing was just right
Stayed 5 nights in May 2024

8/10 Good

Ella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a solo backpacker wanting a safe and clean place to rest up post-international flight, hotel was great. Clean, reasonably priced, good breakfast. Room was a bit old but clean and good amenities. Great location in the Old Quarter, great place to launch into Hanoi.
Stayed 2 nights in May 2024

8/10 Good

Sonja, La Crescenta

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean rooms,, breakfast was ok, staff 10 out 10.
Stayed 6 nights in Apr 2024

8/10 Good

Peter

Liked: Staff & service, amenities, property conditions & facilities
A fine property, with good breakfast and eager to please staff. Conveniently situated in the midst the chaotic frenzy of Hanoi's challenging motorbike and car traffic. The only thing lacking was an English-language television news channel, an amenity found in other hotels even in smaller cities, like Hoi An and Hue. One likes to know what's going on outside Hanoi, too.
Stayed 3 nights in Apr 2024

10/10 Excellent

Hung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2024

6/10 Okay

nick

Disliked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hanoi Hotel
We were very pleased with our stay here. The hotel is right in the middle of the action in Hanoi, yet we did not experience any noisy disruptions at night. The staff at this hotel were extremely kind and helpful with providing recommendations, maps, and helping with transportation. Breakfast was delicious and very much appreciated. I also treated myself to a massage at the hotel and was quite pleased! Would stay again!
Stayed 3 nights in Apr 2024

10/10 Excellent

ping

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service and good location
Stayed 4 nights in Apr 2024

8/10 Good

CHIA YEN

Travelled with group
Liked: Cleanliness, staff & service, amenities
Perfect location in old Quarter . Staffs are professional and friendly. Airport transfer taxi service is very helpful for the early airflight.
Stayed 4 nights in Mar 2024

10/10 Excellent

Suan Theng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice base to explore Hanoi from
Nice cosy hotel located in the old quarter. Room was a little on the small side but the helpfulness of the staff and the breakfast were both first class. They even went above and beyond to help us retrieve a bag that was left after a tour. Great service.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kathern

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give more gold stars rating Lavender Hotel I would! From the second I stepped out of my taxi in front of the hotel, I was made to feel like royalty. A doorman brought my luggage into the lobby, I was checked in quickly and my luggage was taken to my room. I was offered hot tea too. It was very quiet. The bed, pillows was and cotton sheets were perfect. This hotel was probably built in the 1920’s or 1930’s. The lift , electrical, plumbing and bathroom have all been updated without losing the historical charm of the building. The bathroom was beautiful! Breakfast was incredibly delicious; with many choices on the buffet as well other items cooked to order. It’s located in the middle of the Old Quarter. If you’re looking for modern then it would be best to choose another part of the city. Every hotel and building in the Old Quarter is historic. It’s wonderful!
Stayed 1 night in Mar 2024

6/10 Okay

Tracey

Travelled with partner
Liked: Staff & service
Staff are wonderful at this property. Rxtremely helpful. Rooms on small size. No street noise given road proximity. However lots of internal noise from other room guests and restaurant area. Location great.
Stayed 2 nights in Mar 2024