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Quality Inn

2.5 star property

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Photo gallery for Quality Inn

Reception
In-room safe, desk, laptop workspace, blackout curtains
Exterior
Indoor pool
Lobby lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
2608 South Highway 421, Harlan, KY, 40831
  • Harlan Appalachian Regional Healthcare Hospital
    ‪2 min drive‬
  • The Harlan Center
    ‪3 min drive‬
  • Rapid River Lodge & Water Park
    ‪11 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Room, 2 Double Beds, Accessible, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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Exterior

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The price is €71
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includes taxes & fees
2 Mar - 3 Mar
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About this property

Quality Inn

Hotel in Harlan with free breakfast and 24-hour business centre
This smoke-free hotel features an indoor pool, a restaurant and a bar/lounge. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a coffee shop/cafe and a business centre.
Quality Inn offers 61 accommodations with a safe and coffee/tea makers. 42-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and hairdryers.

This Harlan hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn. During your stay, you'll be within walking distance of Harlan Appalachian Regional Healthcare Hospital. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking and Motorhome/coach/lorry parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a vending machine
  • Just a 2-minute drive from Harlan Appalachian Regional Healthcare Hospital and a few minutes from Cumberland River
  • Pets welcome for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

There's an onsite 24-hour business centre. An indoor pool, a vending machine, and dry cleaning/laundry services are also featured at the business-friendly Quality Inn. Free self parking is available.

This Harlan hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 6:30 AM to 10:00 AM.
Quality Inn has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • No lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Harlan
Comfort Inn Hotel Harlan
Quality Inn Harlan
Quality Harlan
Quality Inn Hotel
Quality Inn Harlan
Quality Inn Hotel Harlan

Quality Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 134 out of 282 reviews
Rating 8 - Good. 95 out of 282 reviews
Rating 6 - Okay. 32 out of 282 reviews
Rating 4 - Poor. 14 out of 282 reviews
Rating 2 - Terrible. 7 out of 282 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Alicia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bathroom had mold on the ceiling. Checked out another room to move to but that one had mold on the bottom of the bed frame. Figured it's better to close the bathroom door.
Stayed 1 night in Nov 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was perfect. Slept like I was on a cloud. The service was the best I’ve ever had for a hotel stay. The sweetest. I will definitely be back on my family visits.
Stayed 1 night in Nov 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
This was a good place to stay. Convenient, clean, and very friendly staff.
Stayed 1 night in Nov 2024

8/10 Good

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Nov 2024

8/10 Good

robert

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Clean hotel, but watch out for bears.
Front desk personnel were excellent. Hotel was sharp looking. Room was large and very clean. Only complaint is the dumpster was not locked and bears were pulling the garbage out. The staff member mentioned that it happened every night so why do they not keep it locked?
Stayed 1 night in Oct 2024

6/10 Okay

David

Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch
It was absolutely amazing. My room was very clean, smelled great. Over all it was by far the best experience iv had at a hotel.
Stayed 2 nights in Nov 2024

6/10 Okay

Marla

Travelled with family
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Facility needed new carpet
Stayed 2 nights in Oct 2024

8/10 Good

Tamalee

Liked: Cleanliness, staff & service
Very friendly staff and also very clean. The breakfast and area to visit with friends was lacking.
Stayed 2 nights in Oct 2024

10/10 Excellent

Patee

Stayed 2 nights in Sep 2024

10/10 Excellent

Kathy E

Stayed 1 night in Sep 2024

10/10 Excellent

Jeffrey, Fort Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located right off the highway, it is close to stores. They have a decent breakfast. We got there a little early and they were kind enough to let us check in.
Stayed 1 night in Sep 2024

6/10 Okay

Amber

Travelled with family
Disliked: Cleanliness
Our hotel had mold in it. I asked to be moved rooms. The next room was better however the air conditioner made funny noises. The staff were friendly.
Stayed 4 nights in Sep 2024

8/10 Good

Troy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

BRIAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

William

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room near pool smelled of mould and mildew
Stayed 2 nights in Jul 2024

10/10 Excellent

David

Stayed 1 night in Jul 2024

6/10 Okay

Lincoln

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staff nice. I was overcharged because I ended up staying there 3 days and for that I was charged over $1,500.
Stayed 19 nights in Jun 2024

10/10 Excellent

Steve

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, friendly staff,
Stayed 2 nights in Jun 2024

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed almost everything about our stay, except there weren't any vending machines. My son got hungry late at night and we were told there weren't any vending machines that held food.
Stayed 1 night in Jul 2024

10/10 Excellent

Lawrence

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and quiet
Stayed 1 night in Jul 2024

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
2024 stay for Appalachian Challenge Academy 🎓
Pool area was entirely to hot, made it hard to breathe. As I am handicapped a walk in ramp would have been easier for me. My shower in my assessable room was nice, but a little slippery. I wore water shoes. One of my daughters in the other room slipped and fell due to the slippery tub. We asked for 4 extra towels and the worker told my daughter we could only have 2 as to many towels had been stolen. It would have been nice to have access to a dryer to dry our wet towels and bathing suits. Staff was friendly. A nice play area would have been awesome for my grand daughter. My t.v. was staticky in my assessable room, but fine in the other room. All in all it was a nice visit. You should have assessable suits for large families like mine. Then I wouldn't have had to rent 2 rooms.
Stayed 1 night in Jun 2024

4/10 Poor

Allison

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our room just smelled of mildew and cigarettes. The room just didn’t feel clean. The lady that worked at the front desk was super sweet and accommodating. We only stayed one night so we were able to tough it out.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024