4/10 Poor
Edward
9 Dec 2024
Liked: Cleanliness
Disliked: Staff & service
Check in was horrible. Two clerks staring at me as I arrive at front desk. It was 1:00. I was not greeted...just told that check in is at 4:00. I asked if our room was ready. The reply..."check in is at 4:00." When I asked again if our room was ready, I was told that people take advantage of early check in. I didn't understand how people take advantage of early check in. I asked if my husband and I could change in bathroom for a function and at that point the clerk prepared two room passes and told me that she will let the manager know of our early check in. Wasn't sure what that was all about. Also, telephone in room didn't work. Some outlets didn't work. Our TV didn't work. Had to go to the front desk and the clerk brought us a new cable box for us to hook up.
Edward
Stayed 1 night in Nov 2024