Hotel in Hummelstown with 24-hour front desk and indoor pool
An indoor pool, coffee/tea in a common area and laundry facilities are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a TV in a common area and a front desk safe are on-site. Change of towels is available on request
Chocolate Express Hotel & Suites Hershey offers 58 air-conditioned accommodations with coffee/tea makers and a hairdryer. LED televisions come with premium cable channels. Fridges and microwaves are provided.
This Hummelstown hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an indoor pool.
During your stay at Chocolate Express Hotel & Suites Hershey, you're just a quick walk from Antique Automobile Club of America Museum. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
Free Wi-Fi (speed: 25+ Mbps) and wired Internet
Free self-parking and Motorhome/coach/lorry parking
Take a swim in the indoor pool
Amenities include a front desk safe, laundry facilities and a lift
Just a 5-minute drive from Hershey's Chocolate World and a few minutes from Giant Center
Chocolate Express Hotel & Suites Hershey offers its guests an indoor pool, a vending machine, and coffee/tea in common area. WiFi and wired Internet are free in public spaces. The business-friendly Chocolate Express Hotel & Suites Hershey also features laundry facilities, a front desk safe, and an ATM. Limited free parking is available on a first-come, first-served basis.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi and wired internet
Parking and transport
Free self parking on site
Free RV/bus/lorry parking on site
Limited on-site parking
Wheelchair-accessible parking and van parking available
Food and drink
Coffee and tea in common areas
Family friendly
In-room microwave
In-room refrigerator
Indoor pool
Laundry facilities
Conveniences
24-hour front desk
ATM
Guidebooks
Laundry facilities
Safe at front desk
Vending machine
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Hand-held showerhead
Handrails in stairways
Lift
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
More
4 floors
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Hair dryer
Private bathroom
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
LED TV with premium cable channels
Food and drink
Coffee/tea maker
Microwave
Refrigerator
Restaurant dining guides
More
Air conditioning
Connecting rooms available
Desk
Desk chair
Free local calls
Iron/ironing board
Laptop workspace
Phone
Window screens
Policies
Check-in
Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Check-out
Check-out before 11 AM
Contactless check-out
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Guests traveling with a service animal must contact the property prior to arrival.
Renovations and closures
This property is closed from 8 April 2024 to 7 April 2026 (dates subject to change).
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Kids stay free! Children 17 years old and younger stay free when using existing bedding.
Cots (infant beds) are not available.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
We should mention
Pool access available from 10:00 AM to 10:00 PM
Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Property is also known as
Quality Hershey
Quality Inn Hershey
Quality Inn & Suites Hershey Hotel Hershey
Quality Inn And Suites Hershey
Quality Inn Hotel Hershey
Quality Inn Hershey
Quality Inn And Suites Hershey
Quality Inn Hotel Hershey
Quality Inn Suites Hershey
Quality Inn Suites Hershey
Chocolate Express Hotel Suites Hershey
Chocolate Express Hotel & Suites Hershey Hotel
Chocolate Express Hotel & Suites Hershey Hummelstown
Chocolate Express Hotel & Suites Hershey Hotel Hummelstown
Chocolate Express Hotel & Suites Hershey Reviews
Reviews
5.6
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 131 out of 1000 reviews" "
10 - Excellent
131
Rating 8 - Good. 209 out of 1000 reviews" "
8 - Good
209
Rating 6 - Okay. 223 out of 1000 reviews" "
6 - Okay
223
Rating 4 - Poor. 198 out of 1000 reviews" "
4 - Poor
198
Rating 2 - Terrible. 239 out of 1000 reviews" "
2 - Terrible
239
5.8/10
Cleanliness
6.4/10
Staff & service
5.0/10
Amenities
5.4/10
Property conditions & facilities
5.8/10
Eco-friendliness
Reviews
2/10 Terrible
Jo
13 Mar 2024
When we arrived the hotel was shut down due to an inspection of the building. Apparently they need do do repairs and could be open until the repairs were made.
I booked this hotel for one of my athletic teams for the state championships. The immediate red flag should have been the difficulty in getting ahold of anyone at the front desk. Often the calls would go unanswered. When I did finally get through to someone (who spoke very broken English), I requested a credit card authorization form and was told "they didn't have one." I said that was impossible, all hotels have one, the gentlemen got incredibly rude with me and hung up.
Upon arriving for their stay, my coaches and athletes were given rooms that were less than satisfactory in terms of quality and cleanliness. The hotel didn't even have a functional ice machine.
After the first night of their 3 night stay, they were contacted to say the hotel was being shut down due to "safety concerns" and that they must vacate immediately.
There was no assistance offered in finding an alternative location, they were just told to get out.
There could not be a worst experience imaginable. Even if this hotel ever reopens, I do not recommend booking here ever!
Verified traveller
Stayed 3 nights in Mar 2024
2/10 Terrible
Andrea
11 Mar 2024
Andrea
Stayed 2 nights in Mar 2024
2/10 Terrible
Susan
9 Mar 2024
Bathroom had broken switch plates, broken woodwork, & broken tiles.
The furniture looked like dogs gnawed at it & after one night, they told us the hotel was being shut down because the Sprinkler System was defective.
On the positive side, they did find us another hotel!
The indoor pool is seasonal?????Never heard of that. No one around to answer questions. Needs lots of repairs. Bed was ok. Breakfast was the least amount I ever experienced. We didn’t eat at hotel. There were only a few staying with us the first night and Saturday night we were the only ones in the building, not even sure the person in charge stayed the whole night. Very creepy!!!
Dawn
Stayed 2 nights in Feb 2024
6/10 Okay
James
Travelled with family
11 Dec 2023
Disliked: Cleanliness
Stick with the normal names
It was just a normal hotel, they’ve done a lot of work, but have not done the final touches. Everything was kind of messy and discombobulated but overall it was quiet the queen size bed seem more like a full.
Very nice. I went mid week in December. We were the only guest so I didn’t expect them to lay out the continental breakfast that I thought when I booked would be included but I would’ve appreciated a fresh pot of coffee in the lobby. Yes, they had one of those single coffee makers in the room with powdered creamer, but I don’t like that.
live and dead roaches in the room, outlets hanging out of the wall with extension cords plugged into them, the power cord for the bathtub was plugged into the extension cord that was plugged into an outlet hanging out of the wall. very unsafe, no management on site, no refunds offered for such dirty conditions.
As a woman, traveling solo can sometimes feel unsafe. I have no fear in traveling to far away places but I do look at hotels and the security it offers within the room. I felt safe and the room was clean, bed was comfortable and pillows offered many different options. Will be staying here again in my future travels to Hershey, PA.
The hotel uses fake pictures as the advertisement. You have to really look into this place on google to see how it looks. When i pulled up it felt like i got into a run down neighborhood. I cut my losses and let them keep my 2 night stay and we went somewhere else for the night. Hotels customer service called to try to get me a refund and they said the guy was super rude and yelling at her for even asking. Im going to assume this happens alot...if you are looking for a decent stay in Hershey DO NOT choose this place. You will be disgusted and it will be a waste of your money.
Logan
Stayed 2 nights in Sep 2023
6/10 Okay
Eliza
Travelled with family and small children
2 Oct 2023
Liked: Cleanliness, staff & service
Disliked: Amenities
Indoor pool closed on labor day that kind of defeats the purpose of a INDOOR pool. Tea bags for breakfast but no hot water. Otherwise it was fine. No bed bugs or roaches like the other reviews said.
The whole room was humid, even with the air on, so everything including the sheets were damp. There was a bit of a smell in the room. The wallpaper in places was held on with duct tape. The comforter had stains on it. Overall, if you can afford to, find somewhere else to stay.