Chocolate Express Hotel & Suites Hershey

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Dates

January 2025

February 2025

Desk, laptop workspace, blackout curtains, iron/ironing board

Romantic Studio Suite, 1 King Bed with Sofa bed | Desk, laptop workspace, blackout curtains, iron/ironing board

Overview
Rooms
Location
Policies

Popular amenities

Pool

Housekeeping

Laundry

24/7 front desk

Air conditioning

Parking included

Explore the area

181 Hershey Road, Route 39, Hummelstown, PA, 17033

Antique Automobile Club of America Museum
2 min walk
Giant Center
5 min drive
Hersheypark Stadium
5 min drive
Harrisburg, PA (MDT-Harrisburg Intl.)
19 min drive

Room options

Room, 2 Queen Beds, Non Smoking

Sleeps 4
2 Queen Beds

Romantic Suite, Non Smoking

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Family Studio Suite

Sleeps 6
2 Queen Beds and 1 Double Sofa Bed

Romantic Studio Suite, 1 King Bed with Sofa bed

Sleeps 5
1 King Bed and 1 Queen Sofa Bed

Romantic Suite, 1 King Bed with Sofa bed, Non Smoking

Sleeps 5
1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

Sleeps 3
1 King Bed

Similar properties

Pool

Breakfast included

Pet-friendly

Parking included

for 1 night

includes taxes & fees

12 Jan - 13 Jan

About this property

Hotel in Hummelstown with 24-hour front desk and indoor pool

An indoor pool, coffee/tea in a common area and laundry facilities are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a TV in a common area and a front desk safe are on-site. Change of towels is available on request

Chocolate Express Hotel & Suites Hershey offers 58 air-conditioned accommodations with coffee/tea makers and a hairdryer. LED televisions come with premium cable channels. Fridges and microwaves are provided.

This Hummelstown hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.

During your stay at Chocolate Express Hotel & Suites Hershey, you're just a quick walk from Antique Automobile Club of America Museum. Features include free WiFi in public areas and free self-parking, plus an indoor pool.

Free Wi-Fi (speed: 25+ Mbps) and wired Internet
Free self-parking and Motorhome/coach/lorry parking
Take a swim in the indoor pool
Amenities include a front desk safe, laundry facilities and a lift
Just a 5-minute drive from Hershey's Chocolate World and a few minutes from Giant Center

Chocolate Express Hotel & Suites Hershey offers its guests an indoor pool, a vending machine, and coffee/tea in common area. WiFi and wired Internet are free in public spaces. The business-friendly Chocolate Express Hotel & Suites Hershey also features laundry facilities, a front desk safe, and an ATM. Limited free parking is available on a first-come, first-served basis.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi and wired internet

Parking and transport

Free self parking on site
Free RV/bus/lorry parking on site
Limited on-site parking
Wheelchair-accessible parking and van parking available

Food and drink

Coffee and tea in common areas

Things to do

Indoor pool
TV in common areas

Family friendly

In-room microwave
In-room refrigerator
Indoor pool
Laundry facilities

Conveniences

24-hour front desk
ATM
Guidebooks
Laundry facilities
Safe at front desk
Vending machine
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Housekeeping (daily)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Hand-held showerhead
Handrails in stairways
Lift
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Hair dryer
Private bathroom
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

LED TV with premium cable channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator
Restaurant dining guides

Air conditioning
Connecting rooms available
Desk
Desk chair
Free local calls
Iron/ironing board
Laptop workspace
Phone
Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Late check-in subject to availability

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Guests traveling with a service animal must contact the property prior to arrival.

Renovations and closures

This property is closed from 8 April 2024 to 7 April 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! Children 17 years old and younger stay free when using existing bedding.

Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

Pool access available from 10:00 AM to 10:00 PM
Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Hershey

Quality Inn Hershey

Quality Inn & Suites Hershey Hotel Hershey

Quality Inn And Suites Hershey

Quality Inn Hotel Hershey

Quality Inn Hershey

Quality Inn And Suites Hershey

Quality Inn Hotel Hershey

Quality Inn Suites Hershey

Chocolate Express Hotel Suites Hershey

Chocolate Express Hotel & Suites Hershey Hotel

Chocolate Express Hotel & Suites Hershey Hummelstown

Chocolate Express Hotel & Suites Hershey Hotel Hummelstown

Chocolate Express Hotel & Suites Hershey Reviews

5.6

5.8/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

2/10 Terrible

Jo

13 Mar 2024

When we arrived the hotel was shut down due to an inspection of the building. Apparently they need do do repairs and could be open until the repairs were made.

Stayed 1 night in Mar 2024

2/10 Terrible

Verified traveller

Business traveller

11 Mar 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst experience EVER!

I booked this hotel for one of my athletic teams for the state championships. The immediate red flag should have been the difficulty in getting ahold of anyone at the front desk. Often the calls would go unanswered. When I did finally get through to someone (who spoke very broken English), I requested a credit card authorization form and was told "they didn't have one." I said that was impossible, all hotels have one, the gentlemen got incredibly rude with me and hung up. Upon arriving for their stay, my coaches and athletes were given rooms that were less than satisfactory in terms of quality and cleanliness. The hotel didn't even have a functional ice machine. After the first night of their 3 night stay, they were contacted to say the hotel was being shut down due to "safety concerns" and that they must vacate immediately. There was no assistance offered in finding an alternative location, they were just told to get out. There could not be a worst experience imaginable. Even if this hotel ever reopens, I do not recommend booking here ever!

Stayed 3 nights in Mar 2024

2/10 Terrible

Andrea

11 Mar 2024

Stayed 2 nights in Mar 2024

2/10 Terrible

Susan

9 Mar 2024

Bathroom had broken switch plates, broken woodwork, & broken tiles. The furniture looked like dogs gnawed at it & after one night, they told us the hotel was being shut down because the Sprinkler System was defective. On the positive side, they did find us another hotel!

Stayed 3 nights in Mar 2024

2/10 Terrible

Nichole

27 Feb 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2024

2/10 Terrible

Jo

24 Feb 2024

Stayed 1 night in Feb 2024

10/10 Excellent

Joanne

Travelled with family

23 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Staff was very helpful

Stayed 1 night in Feb 2024

2/10 Terrible

Amy

23 Feb 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Feb 2024

2/10 Terrible

Patricia

18 Feb 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Feb 2024

4/10 Poor

Dawn

11 Feb 2024

Disliked: Staff & service, room comfort

Not worth the time

The indoor pool is seasonal?????Never heard of that. No one around to answer questions. Needs lots of repairs. Bed was ok. Breakfast was the least amount I ever experienced. We didn’t eat at hotel. There were only a few staying with us the first night and Saturday night we were the only ones in the building, not even sure the person in charge stayed the whole night. Very creepy!!!

Stayed 2 nights in Feb 2024

6/10 Okay

James

Travelled with family

11 Dec 2023

Disliked: Cleanliness

Stick with the normal names

It was just a normal hotel, they’ve done a lot of work, but have not done the final touches. Everything was kind of messy and discombobulated but overall it was quiet the queen size bed seem more like a full.

Stayed 1 night in Dec 2023

10/10 Excellent

Judy

Travelled with family

7 Dec 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice. I went mid week in December. We were the only guest so I didn’t expect them to lay out the continental breakfast that I thought when I booked would be included but I would’ve appreciated a fresh pot of coffee in the lobby. Yes, they had one of those single coffee makers in the room with powdered creamer, but I don’t like that.

Stayed 1 night in Dec 2023

2/10 Terrible

felicia

Travelled with family

29 Nov 2023

Disliked: Staff & service, amenities, property conditions & facilities

live and dead roaches in the room, outlets hanging out of the wall with extension cords plugged into them, the power cord for the bathtub was plugged into the extension cord that was plugged into an outlet hanging out of the wall. very unsafe, no management on site, no refunds offered for such dirty conditions.

Stayed 1 night in Oct 2023

6/10 Okay

Valerie

Travelled with family

16 Nov 2023

Liked: Staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2023

10/10 Excellent

Corrie

14 Nov 2023

Liked: Cleanliness, staff & service, room comfort

Solo traveler

As a woman, traveling solo can sometimes feel unsafe. I have no fear in traveling to far away places but I do look at hotels and the security it offers within the room. I felt safe and the room was clean, bed was comfortable and pillows offered many different options. Will be staying here again in my future travels to Hershey, PA.

Stayed 1 night in Nov 2023

4/10 Poor

Alene

13 Nov 2023

Liked: Staff & service

Disliked: Property conditions & facilities

Stayed 1 night in Nov 2023

6/10 Okay

GARY

Travelled with group

12 Nov 2023

Disliked: Cleanliness, amenities, property conditions & facilities

Needs updated. Pull out couch/bed was horrible!

Stayed 2 nights in Nov 2023

8/10 Good

Amber

30 Oct 2023

Stayed 2 nights in Oct 2023

4/10 Poor

Juliana

Travelled with family, Travelled with family and small children

22 Oct 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Oct 2023

10/10 Excellent

James

15 Oct 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We will be back !!

We really enjoyed our stay, very convenient to Hershey park. The owner was extremely nice and went up and beyond to help us.

Stayed 1 night in Oct 2023

8/10 Good

Neil

Travelled with group

8 Oct 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not the Ritz, but descent hotel.

It was clean, quiet, had upgraded bathroom,basic breakfast, friendly staff. Close to Hersheypark.I would stay there again.

Stayed 4 nights in Oct 2023

2/10 Terrible

Logan

2 Oct 2023

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel uses fake pictures as the advertisement. You have to really look into this place on google to see how it looks. When i pulled up it felt like i got into a run down neighborhood. I cut my losses and let them keep my 2 night stay and we went somewhere else for the night. Hotels customer service called to try to get me a refund and they said the guy was super rude and yelling at her for even asking. Im going to assume this happens alot...if you are looking for a decent stay in Hershey DO NOT choose this place. You will be disgusted and it will be a waste of your money.

Stayed 2 nights in Sep 2023

6/10 Okay

Eliza

Travelled with family and small children

2 Oct 2023

Liked: Cleanliness, staff & service

Disliked: Amenities

Indoor pool closed on labor day that kind of defeats the purpose of a INDOOR pool. Tea bags for breakfast but no hot water. Otherwise it was fine. No bed bugs or roaches like the other reviews said.

Stayed 1 night in Sep 2023

10/10 Excellent

Frank

28 Sept 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2023

2/10 Terrible

Rob

Business traveller

18 Sept 2023

Disliked: Cleanliness, property conditions & facilities, room comfort

Book somewhere else

The whole room was humid, even with the air on, so everything including the sheets were damp. There was a bit of a smell in the room. The wallpaper in places was held on with duct tape. The comforter had stains on it. Overall, if you can afford to, find somewhere else to stay.

Stayed 6 nights in Sep 2023