Serita Beach - All Inclusive - Reviews, Photos & Rates

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Dates

January 2025

February 2025

Superior Room, Sea View | Free minibar, in-room safe, desk, laptop workspace

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar

All-inclusive

Pool

Breakfast included

Room service

Spa

Explore the area

Beach Road, Anissaras, Hersonissos, Crete Island, 70014

Port of Hersonissos
6 min drive
Convention Centre Creta Maris
6 min drive
Creperie
14 min walk
Heraklion (HER-Nikos Kazantzakis)
18 min drive

Room options

Standard Bungalow

35 sq m
Sleeps 3
2 Single Beds and 1 Single Sofa Bed

Family Room

35 sq m
Sleeps 4
2 Single Beds and 2 Single Sofa Beds

Superior Room, Sea View

25 sq m
Sea view
Sleeps 3
2 Large Single Beds and 1 Single Sofa Bed

Bungalow, Beach View

35 sq m
Beach view
Sleeps 3
2 Single Beds and 1 Single Sofa Bed

Standard Room, Sea View

25 sq m
Sea view
Sleeps 3
1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

Free minibar, in-room safe, desk, laptop workspace

Standard Single Room

25 sq m
Sleeps 1
2 Single Beds

Standard Room, Garden View

25 sq m
Sleeps 3
2 Single Beds and 1 Single Sofa Bed

Double/Twin Sea View Non Refundable 2Ad

Sleeps 2

Double/Twin Sea View Non Refundable 3Ad

Sleeps 3

Double/Twin Garden View 2/3

Sleeps 3

Family Room Non Refundable 2/4 Pax

Sleeps 4

Family Room 2/4Pax

Sleeps 4

Double/Twin Low Cost 2/3 Pax

Sleeps 3

Double/Twin Garden View (2Ad) Non Refundable

Sleeps 2

Double/Twin Garden View Non Refundable 3Ad

Sleeps 3

Bungalow Sea View (2/3 Pax)

Sleeps 3

Double/Twin Sea View 2/3

Sleeps 3

Similar properties

Pool

Hot tub

All-inclusive

Spa

for 1 night

includes taxes & fees

5 Jan - 6 Jan

About this property

Serita Beach - All Inclusive

Elegant beach property and seasonal outdoor pool

Catch some rays at the nearby beach or spend the day relaxing at Serita Beach - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.

Serita Beach - All Inclusive offers 276 air-conditioned accommodations with free minibar items and a safe. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include outdoor tennis courts and a waterslide.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include massages.

During your stay at Serita Beach - All Inclusive, you'll be within walking distance of Sarandaris Beach. Features include free breakfast, free WiFi in public areas and free self-parking.

Free buffet breakfast served daily
Free WiFi
Free self-parking
For dining with pool views, stop by MAIN RESTAURANT, one of the property's 4 restaurants and 2 bars/lounges
Splash around at the waterslide or swim in the seasonal outdoor pool
Treat yourself to massages at the spa
Services include babysitting, a free children's club and dry cleaning/laundry
On-site recreation includes 2 outdoor tennis courts, a playground and waterskiing
5 minutes by car from Aquaworld Aquarium and 6 minutes from Sarakino

Serita Beach - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Serita Beach - All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as waterskiing and rowing/canoeing.

Free breakfast is available daily. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and a seasonal outdoor pool. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Hersonissos property.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.

MAIN RESTAURANT – Overlooking the pool, this restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.

ELLINADIKO RESTAURANT – Overlooking the ocean, this restaurant serves lunch and dinner. Reservations are required. Open daily.

ITALIAN RESTAURANT – Overlooking the ocean, this restaurant serves lunch and dinner. Reservations are required. Open daily.

ASIAN & SUSHI RESTAURANT – This poolside theme restaurant only serves dinner. Reservations are required. Open daily.

Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks and beverages included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Tennis

Tennis racquets

Children's club

Lessons/classes/games

Water fitness

Entertainment

On-site live performances

Theme parties

Languages

English, French, German, Greek

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site

Food and drink

Free buffet breakfast available daily 7:00 AM to 10:30 AM
2 bars/lounges
4 restaurants
A coffee shop/cafe
A poolside bar
Snack bar/deli

Restaurants on site

ASIAN & SUSHI RESTAURANT
ELLINADIKO RESTAURANT
ITALIAN RESTAURANT
MAIN RESTAURANT

Things to do

2 outdoor tennis courts
Arcade/game room
Billiards/pool table
Children's pool
Evening entertainment
Fitness classes
Free children's club
Full-service spa
Playground
Rowing/canoeing
Seasonal outdoor pool
Shopping
Table tennis
Water skiing
Waterslide
Yoga classes

Family friendly

Arcade/game room
Children's pool
Free children's club
Free supervised activities for children
In-room babysitting
Laundry facilities
Playground
Seasonal outdoor pool
Snack bar/deli
Soundproofed rooms
Waterslide

Conveniences

24-hour front desk
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Direct access to the beach
Garden
Outdoor entertainment area
Outdoor furniture
Pool loungers
Pool umbrellas
Terrace

Full-service spa

Couples treatment rooms
Massage

Accessibility

Lift

Room amenities

Bedroom

Bedsheets provided

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower/bathtub combination
Slippers
Soap
Toilet paper
Towels provided

Entertainment

32-inch TV with satellite channels

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Free stocked minibar
Limited room service

Air conditioning
Desk
Laptop workspace
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Front desk staff will greet guests on arrival.

We should mention

On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
The seasonal pool will open in April and close in October.
Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Property is also known as

Mitsis Serita Beach Chersonissos

Mitsis Serita Beach Resort Chersonissos

Mitsis Serita Beach Resort Hersonissos

Mitsis Serita Beach Resort

Mitsis Serita Beach Hersonissos

Serita Beach All Inclusive All-inclusive property Hersonissos

Hotel Serita Beach

Serita Beach Crete

Serita Beach Hotel Crete

Mitsis Serita Beach All Inclusive Hersonissos

Serita Beach All Inclusive Hersonissos

Serita Beach All Inclusive

Serita Beach Hersonissos

Serita Beach

Mitsis Serita Beach All Inclusive

Serita Beach All Inclusive All-inclusive property

Serita Inclusive Hersonissos

Serita Inclusive Inclusive

Serita Beach - All Inclusive Hersonissos

Serita Beach - All Inclusive All-inclusive property

Serita Beach - All Inclusive All-inclusive property Hersonissos

Serita Beach - All Inclusive Reviews

7.8

Good

8.2/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Excellent

NICOLAS, Irvine

7 Jul 2024

Stayed 2 nights in Jun 2024

10/10 Excellent

Nirmal

15 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Everything is OK

Stayed 2 nights in May 2024

10/10 Excellent

Tracey

4 Jul 2022

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful beach pool facility The Italian restaurant And the property was well staffed and was very enjoyable

Stayed 9 nights in Jun 2022

8/10 Good

Rachel

Travelled with family

18 Oct 2021

Liked: Staff & service, property conditions & facilities, room comfort

Welcoming and lovely.

The staff there were fantastic. The restaurant team and spa team in particular. The choice of pools was amazing and distance to the beach was ideal. The buffet, which extensive was not great for a baby/children. Lots of salt and sugar but very enjoyable for two sleep deprived parents. The room was spacious and comfortable. However because throughout most of the night we could hear doors banging which constantly woke up our baby. Would definitely stay again and recommend.

Stayed 6 nights in Oct 2021

10/10 Excellent

Alan

Travelled with partner

2 Oct 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place to stay, staff credit to the hotel.

Stayed 7 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with partner

9 Jul 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel in very good location and near from everything. The staff were very friendly and helpful. Value of money.

Stayed 5 nights in Jul 2021

10/10 Excellent

Fiona

Travelled with family

28 Oct 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great visit

Great stay, big spacious room. Outdoor bungalow, overlooking the gardens. Visited during Covid so meal times had a reduced service on so good choice was limited, not much choice for children as it was all stews or fish. Queues for the bar could get long & there is only one person serving. Beach is a small shingle beach just across the road from hotel. Crepes were great throughout the day. We tried to book in the restaurants with no luck even though there were lots of tables empty at certain time’s of the day which was quite frustrating.

Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

7 Oct 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall our stay was really good! We really enjoyed the animation group however the food in the main restaurant was not so good..

Stayed 10 nights in Sep 2020

8/10 Good

Verified traveller

13 Aug 2019

Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

17 Jul 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for a family trip, not for singles or young couples looking to party. Very relaxed.

Stayed 4 nights in Jul 2017

8/10 Good

Joanne

26 Jun 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beutiful Serita

Lovely hotel with great staff. The rooms are spacious, the food is incredible - by far the best Ive ever had in an all inclusive, and the pools were lovely to sit beside. The only gripes I had were the noise levels. Beware of room 101 (I know the irony) as it is directly above the kitchens and most hours of the day you can hear the plates and cutlery being rattled loudly. They did change my room, but the other residents seemed oblivious that the corridors were not sound proof. Perhaps some sings in the corridors to remind them that there are other people in the hotel. Also the wifi isn't great. It is free in the lobby but its very slow. 25 Euros for 5 nights for wifi access over the site, but I had to phone the support line several times to fix the intermittent connection. Also can someone please tell hotels that British people like to watch other things than BBC news! That was the only British channel. However, I would definitely stay again for another relaxing week. I would just opt to stay either at the end of a corridor on one of the bungalows which overlooked the sea.

Stayed 7 nights in Jun 2017

10/10 Excellent

David

3 Dec 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean hotel. Great service and staff.

All good except the beach had to many rocks to swim.

10/10 Excellent

Vaidotas

13 Oct 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel, excellent staff. Was happy with my stay. The only bad thing is sound isolation, because if you want to sleep longer in the morning, you can hear other guest going for breakfast early(opening room doors moving chairs etc.) And room cleaning ladies like to knock on your door from 9 am.

8/10 Good

Arunas, London

26 Sept 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at Serita!

My experience has been enhanced by staff mainly. Hotel is ok, food is nice and there is a lot of space. For price that me and my friends paid its a great value for money. However it's the walls of room that makes your holiday is the staff. I have enjoyed my staff from day 1, all staff is superb!!! Really great! Love them so much! Specially few to mention, Yannis( bartender!!! What a man!!! Hats of to you my friend!!) Kostas( night receptionis) made our stay from moment we arrived, the rest of team wich I don't remember the names. That's what made my holiday a 5 star! Thank you!!!

6/10 Okay

Argiro

24 Aug 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed for three days with family, great hotel for children, they loved the water slides at the pool area and the playground area.

8/10 Good

Verified traveller

8 Aug 2016

Liked: Cleanliness, property conditions & facilities, room comfort

Hotel ok, Not 5* though

The hotel was ok, not 5*. You have to pay for the safe and wifi. The sea in-front of the hotel is full of rocks; its impossible to enter the sea! No windsurf facilities. The food was very good, the hotel was clean, good size pools.

10/10 Excellent

Lara K.

4 Nov 2015

Liked: Cleanliness, staff & service, room comfort

This is review is for Mitsis Laguna resort & spa

I was transferred to Mitsis Laguna as Mitisis Serita Hotel was closing for winters. I had a great time at the Mitsis Laguna Resort. the Resort is beautiful, very large rooms, good food and most importantly the staff is very helpful and friendly.

10/10 Excellent

Tina

3 Nov 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for price

Superb staff, could not praise them more highly, food was buffet style with a good choice.Hotel is 20+ years old, but most was refurbished and really clean and fresh. Clean throughout, room not bad lovely pool, lots for children to do. Right by the sea. A little distance from anything, but taxis readily available. We would return.

10/10 Excellent

BERNARD C.

25 Oct 2015

Liked: Cleanliness, staff & service, room comfort

SUPER ADULT AND FAMILY HOTEL

FANTASTIC HOTEL FOOD AND SERVICE SUPER. STAFF ARE VERY HELPFUL AND SO GOOD HUMOURED. SPOTLESS CLEAN. BEACH ON DOORSTEP. 10 MINUTES FROM HERSONISSUS WHERE YOU CAN SHOP TILL YOU DROP. WE HAD A CAR ON HIRE FOR A WEEK AND WE VISITED SEVERAL CRETAN VILLAGES IN THE MOUNTAINS AND IT IS ONLY HALF AN HOUR DRIVE TO SEE THE CRETAN CULTURE . ALSO WELL WORTH THE TRIP OF 1 HOUR AWAY IS THE ISLAND OF SPINALONGA . IF I WAS GOING BACK TO CRETE I WOULD BOOK INTO THIS HOTEL AGAIN.

6/10 Okay

Verified traveller

13 Aug 2015

Liked: Staff & service

Excellent staff

Excellent staff, great service. Hotel is a bit dated, but wouldn't take much to get it up to standard. Still very clean and well looked after. Food was good, nothing special. Make use of the taverna - proper meals from a small but decent menu. Also much hotter than the buffet restaurant if you're fussy about that kind of thing! Beach is disappointing but it's similar along that whole area, having stayed nearby previously. Pools are good. I don't think they're heated but they were warm when we were there. Plenty to keep kids occupied by the looks of it. Overall a good hotel, would stay again, but it could do with a bit of modernising to bring it to the level of the other mitsis hotels.

10/10 Excellent

Michael

24 Jul 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hols

Nice hotel in a good location .lovely food and good service

10/10 Excellent

Verified traveller

10 Oct 2014

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great vakation!!!!!

was very very good the staff was great maria from recepion and michalis f&b manager great . we come back again "!!!

6/10 Okay

curlieq42

11 Jul 2014

Disliked: Cleanliness, room comfort

OK, WOULD TRY SOMEWHERE ELSE NEXT TIME

ALL INCLUSIVE BAR: Not really, they don’t carry a single top shelf booze, they don’t even carry all the Greek liquors, they only work off of a small recipe menu. MINIBAR: Bring your own bottle opener. Everything is old fashioned glass bottle & they don’t have openers to borrow. FOOD: If you’re gluten free & dairy free like me, there is nothing to eat for breakfast. “LunchBoxes” for take out are lame. Full lunch/dinner is good, contains both Greek & American dishes. Drink service 4 meals = horrible. I get my drink when I’m almost done eating, in a tiny glass, never get refills. DESK HELP: Very good. They helped with lots of questions, r very nice. Hotel exchanges up to $300 USD per room per day at better rates than airport. ROOM: ehh…. TV has less than 10 channels. Most porches are not private, you could hop 2 feet over a low wall INTO your neighbor’s room. Our locking screen door was broken. AC only has on/off button = too cold when on. Beds are 2 twin beds smushed together. Pillows r horrible / flat, had to ask for more so I could double them up & I still got neck pain. Bathroom had broken shower door & broken sink drain. Open sewer drain in floor causes room to smell like sewage. Rooms are loud, hallway is solid marble you hear everything. CLEANING LADIES: Horrible. All they did was make bed & remove trash. Floor, sink, tubs, etc. still dirty, toiletries never replaced EVEN when I asked nicely. One time cleaning staff left my door open while I was sight seeing for 8 hours! TOILETRIES PROVIDED: shampoo, shower gel, bar soap only. They charge 20E for pool towel, u get full refund upon their return. Reasonably priced gift shop open late. BUSINESS CENTER: yeah right. It’s really just free Wi-Fi in the lobby, no computers to borrow, no printer access. U pay for Wi-Fi in ur room.