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Sapphire Inn

2.0 star property

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Reception
Combined shower/bathtub, free toiletries, towels
Exterior
Free WiFi
Fridge, microwave

Reviews

7.2 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Pet-friendly
  • Air conditioning
  • Parking included

Explore the area

Map
761 E. Main Street, Franklin, NC, 28734
  • Ruby City Gems & Minerals
    ‪12 min walk‬
  • Cowee Mountain Ruby Mine
    ‪5 min drive‬
  • Smoky Mountain Center for the Performing Arts
    ‪5 min drive‬

Room options

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Double Beds

  • Sleeps 4
  • 1 Double Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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Colonial Inn Franklin

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
3.9 out of 5, Good, (429)
The price is €74
for 1 room
includes taxes & fees
25 Mar - 26 Mar
Colonial Inn Franklin

About this property

Sapphire Inn

Motel in Franklin with free parking
Laundry facilities, a 24-hour front desk and express check-out are available at this motel. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, barbecues and a picnic area are on-site.
Sapphire Inn offers 30 air-conditioned accommodations, with free toiletries. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit.

This Franklin motel provides complimentary wired and wireless Internet access. Televisions come with cable channels. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Sapphire Inn. During your stay, you're just a quick walk from Nantahala National Forest. Features include free WiFi in public areas and free self-parking, plus laundry facilities. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities and a vending machine
  • Steps from Nantahala National Forest and 12 minutes on foot from Ruby City Gems & Minerals
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Sapphire Inn offers its guests barbecue grills, a vending machine, and a garden. WiFi is free in public spaces. Sapphire Inn also features a picnic area, laundry facilities, and express check-out. Free self parking is available.

Smoking is allowed in designated areas at this Franklin motel.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 10:00 PM to 6:00 AM

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 15 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a smoke detector
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 10:00 PM and 6:00 AM.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Sapphire Inn Franklin
Sapphire Inn
Sapphire Inn Motel
Sapphire Inn Franklin
Sapphire Inn Motel Franklin

Sapphire Inn Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 70 out of 275 reviews
Rating 8 - Good. 88 out of 275 reviews
Rating 6 - Okay. 63 out of 275 reviews
Rating 4 - Poor. 20 out of 275 reviews
Rating 2 - Terrible. 34 out of 275 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Danny

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jonathan

Stayed 2 nights in Nov 2024

10/10 Excellent

amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and peaceful night to stay here
Stayed 1 night in Nov 2024

2/10 Terrible

Stacy

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Filthy
Stayed 1 night in Nov 2024

10/10 Excellent

Luigi, Hamilton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Laura

Stayed 1 night in Oct 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inexpensive. Clean room. No hair dryer. Fridge and microwave in the room. Good value.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean
Stayed 1 night in Oct 2024

8/10 Good

Darla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The owner Frenchie was awesome! Room was fine and clean. Perfect price. It filled up full b4 8pm. Would totally stay there again!
Stayed 1 night in Oct 2024

10/10 Excellent

Zachary

Stayed 2 nights in Oct 2024

10/10 Excellent

Clair

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed there frequently because affordable and convenient.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay quiet and peaceful ✌
awesome stay. very very very cool management 👌 👍 😎 👏 😀
Stayed 3 nights in Aug 2024

10/10 Excellent

David H

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Angie

Liked: Staff & service
I was in Franklin for a couple nights in between travel. It’s a beautiful little town. Location was super convenient to highways. Staff was friendly and helpful. Updates on the horizon but it was clean, quiet and comfortable. I will stay again if I find my way in this neck of the woods again.
Stayed 2 nights in Aug 2024

6/10 Okay

Emily, Raleigh

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Convenient location, but pretty dilapitated and out dated. Noisy neighbors upstairs stomping around and didn't sleep well. Sheets were pretty ratty but i guess you get what you pay for
Stayed 1 night in Jul 2024

8/10 Good

Kris

Stayed 1 night in Jul 2024

2/10 Terrible

Billy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Waited 10mins before anybody came to check me in...ac barely worked, the refrigerator didnt work made the room smell after opening it...
Stayed 1 night in Jul 2024

10/10 Excellent

Young

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
FLIES! Otherwise good
Room was clean and decently maintained/updated. However there were flies everywhere in the room to the point we did not use any of the towels or shower or anything in the room. If flies were not there I would give it a 4 stars, as everything was good not exceptional. Also pet fees for conditions of rooms are a bit high if you have a pet, more than the $30 their website says.
Stayed 1 night in Jul 2024

10/10 Excellent

Hengli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

David H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great value and location
Stayed 1 night in Jun 2024

2/10 Terrible

Abbigail

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT BOOK!!! Absolute garbage fire of a stay. Booked same day because our travel plans changed and we needed somewhere cheap. We weren’t able to arrive until 10pm. It’s my acct but I don’t have a debit card currently, so my mother came inside to pay with hers. First the jerk at check in gave us soooo much trouble. Rolling his eyes, scoffing and saying he wishes he could’ve canceled our reservation before we got there!! He tried to talk us out of the booking even!! He kept pressing the question about if we had pets with us, which we didn’t… just because I had a “dog mom” shirt on. He kept snidely saying that we’d “better tell him now or he will charge us for everything he can”. It’s 1030pm and I just want to sleep!! Finally we got to the room and were shocked… the door is a residential lock and key and the A/C unit didn’t work properly. The whole room was dirty and grimy. Then as I’m taking a shower, TWO ROACHES came up thru the drain!!!! Awful and disgusting… please pay the extra $15-20 to stay somewhere else!!!
Stayed 1 night in Jun 2024

6/10 Okay

Don

Liked: Staff & service
Stayed 3 nights in May 2024

4/10 Poor

Gail

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Sketchy dealings
At check-in, they charged me almost $7 more than the hotels.com app had said. When I complained, she seemed angry and told me that the app doesn’t put in tax, so they add that in. I later pulled up the email that detailed the room cost plus tax, and showed it to her. She refunded the extra money, but the whole experience seemed sketchy. I won’t be back.
Stayed 1 night in May 2024