Sheraton Princess Kaiulani

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Princess Kaiulani

Outdoor pool, open 8:00 AM to 7:00 PM, pool cabanas (surcharge)
Room, 1 King Bed, Ocean View, Tower (Mobility/Hearing Accessible, Tub) | Balcony
Exterior
Premium bedding, down duvets, in-room safe, desk
View from room

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Gym
    Gym

Explore the area

Map
120 Kaiulani Ave, Honolulu, HI, 96815
  • Duke Kahanamoku Statue
    3 min walk
  • International Market Place
    3 min walk
  • Waikiki Beach
    3 min walk
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    29 min drive

Room options

Room, 2 Double Beds, Pool View (Princess Wing)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Kaiulani Wing)

  • 21 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Pool View (Princess Wing)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Partial Ocean View, Tower (Newly Renovated)

  • 26 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Ocean View, Tower (Newly Renovated, High Floor)

  • 26 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Ocean View, Tower (Newly Renovated, High Floor)

  • 26 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Ocean View (Princess Wing)

  • 28 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Ocean View (Princess Wing)

  • 28 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, City View, Tower (Newly Renovated)

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Partial Ocean View, Tower (Newly Renovated)

  • 26 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, City View, Tower (Newly Renovated)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Pool View, Tower (Newly Renovated)

  • Sleeps 3
  • 2 Double Beds

Room, 2 Double Beds, Ocean View, Tower (Newly Renovated)

  • 26 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Pool View, Tower (Newly Renovated)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Ocean View, Tower (Newly Renovated)

  • 26 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Ocean View, Tower (Mobility/Hearing Access, Transf Shwr)

  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Tower (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Tower (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds

  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Ocean View, Tower (Mobility/Hearing Access, Transf Shwr)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Sheraton Princess Kaiulani

Hotel with a 24-hour fitness centre, steps from International Market Place
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Additionally, a bar/lounge, a poolside bar and a 24-hour business centre are on-site. Housekeeping is available on request.
Sheraton Princess Kaiulani offers 1000 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. Beds feature down duvets and premium bedding. Televisions come with premium cable channels and pay-per-view films.

Bathrooms include a combined bath/shower unit with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves, hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the pool at Sheraton Princess Kaiulani. During your stay, you're just a quick walk from International Market Place. Enjoy features like an outdoor pool, a restaurant and a 24-hour gym.
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the pool and the value of their stay
  • Steps from International Market Place and 3 minutes on foot from Waikiki Beach
Sheraton Princess Kaiulani offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

A 24-hour business centre, 5 meeting rooms, and limo/town car service are available. Event space at this hotel measures 14451 square feet (1343 square metres) and includes conference space. A library, a terrace, and multilingual staff are also featured at Sheraton Princess Kaiulani. Parking is available for a fee.

This 4-star Honolulu hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
Sheraton Princess Kaiulani has a restaurant on site.
Splash Bar – This poolside restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Languages

Chinese (Mandarin), English, Italian, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, covered parking on site (USD 45 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 6 to 36 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Splash Bar

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14,451 square feet of conference space
  • 24-hour business centre
  • 5 meeting rooms

Outdoors

  • Beach towels
  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 29 floors
  • 3 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1955
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 80.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 38.92 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Internet access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 6 to 36 per person
  • Covered self-parking fee: USD 45 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • In-room microwave fee: USD 10 per day
  • Rollaway bed fee: USD 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - W54801500-01
This property accepts credit cards, debit cards and cash
Safety features at this property include a deadlock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 7:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Kaiulani Sheraton
Princess Kaiulani Sheraton
Princess Sheraton
Princess Sheraton Kaiulani
Sheraton Kaiulani Princess
Sheraton Princess
Sheraton Princess Kaiulani
Sheraton Princess Kaiulani Honolulu
Sheraton Princess Kaiulani Hotel
Sheraton Princess Kaiulani Hotel Honolulu
Princess Kaiulani Hotel
Sheraton Honolulu
Sheraton Hotel Princess Kaiulani
Sheraton Princess Kaiulani Hawaii/Honolulu
Sheraton Princess Kaiulani Hotel
Sheraton Princess Kaiulani Honolulu
Sheraton Princess Kaiulani Hotel Honolulu

Sheraton Princess Kaiulani Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 711 out of 1347 reviews" "
Rating 8 - Good. 394 out of 1347 reviews" "
Rating 6 - Okay. 143 out of 1347 reviews" "
Rating 4 - Poor. 62 out of 1347 reviews" "
Rating 2 - Terrible. 37 out of 1347 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Felicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 4 nights in Aug 2024

8/10 Good

Sarah

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
So close to everything. Housekeeping was amazing. The staff at the splash bar were very rude. Ignoring us and not treating us like guests. Slamming our fools and drinks down without saying a word. Only spoke to us after we tipped. Wish pool had longer hours.
Stayed 6 nights in Aug 2024

10/10 Excellent

Ehab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities and fabulous location
Stayed 7 nights in Jul 2024

10/10 Excellent

RAFAEL, SANTA CLARA

Liked: Cleanliness, staff & service
Stayed 7 nights in Aug 2024

6/10 Okay

Rachel

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was not the best for the price we paid. Reserved a 2 bed, cite view on line. However, upon check in they wanted to give me a king with a roll away. I insisted that only a 2-bed city view would work. I was told they had made an exception for me and they gave me a two bedroom with city view. Not sure why I was told this because this is what I had reserved in the first place. Well, sadly they gave me a room with the view of a garage and loud construction going on. I don’t plan on staying here again, with so many other hotels around. All hotels are close to Waukiki beach and possibly nicer.
Stayed 6 nights in Aug 2024

6/10 Okay

PETER

Travelled with family
Disliked: Property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location as the beach is right across the street and very convenient to stores & restaurants. Only disadvantage was parking as there was no elevator access and no valet service.
Stayed 5 nights in Aug 2024

10/10 Excellent

Mary, Gray

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel just across the street from Waikiki Beach. We tried a couple of restaurants in the area but the hotel restaurant was the best of all. This hotel is walkable to everything. They have a nice pool and staff is very friendly. We had an ocean view room that so lovely. Highly recommend!
Stayed 3 nights in Jul 2024

6/10 Okay

Rebecca

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Excellent location! sadly our room was next to the lift and it was so loud all night long. The lifts to the tower are incredibly slow and there are often long lines and service elevators need to be used as well. Our room keys only worked for a day or 2 and then we would get locked out of our room and need to get keys redone :-( Was a great central location but and most of the staff were super friendly and helpful!
Stayed 9 nights in Aug 2024

8/10 Good

Francis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our breeze on the 8th floor balcony. We enjoyed our stay. I did have a slight issue with the concierge on Saturday night. I did not realize that it was 14 minutes from closing and she kept mumbling under her breath how she did not want to be late leaving. I was asking about a tour at kahlua ranch and she told me well I would just need to call them cuz she can't as they were closed. I asked about the bus, was told I would need to leave at 5 am and pretty much threw a bus route at me, not taking the time to explain it to me.
Stayed 4 nights in Aug 2024

10/10 Excellent

Boudsakhone

Liked: Cleanliness, amenities, property conditions & facilities
The staff was lovely! All helpful! And easy to get a hold and quick to respond! The facility was clean and in a safe location. The hotel was near all major bus and trolley routes! Also very close to the beach, malls and food courts’
Stayed 6 nights in Aug 2024

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, property conditions & facilities
It’s an older property but had newly painted rooms and new flooring. Very clean and the staff was great. The location is ideal, it is right cross the street from Wiki beach. The hotel is friendly And it has several game tables. I would definitely stay there again.
Stayed 5 nights in Aug 2024

10/10 Excellent

Odeth M, Lompoc

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's very convenient to everything around Waikiki.
Stayed 5 nights in Aug 2024

4/10 Poor

Asal

Disliked: Staff & service
Stayed 5 nights in Jul 2024

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very attentive and friendly Family friendly Great location
Stayed 5 nights in Aug 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing i didn't like there was not enough parking spaces.
Stayed 6 nights in Aug 2024

8/10 Good

Sylvia, Laredo TX

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 6 nights in Jul 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!!
In the heart of Waikiki. Everything within walking distance. Friendly staff. Awesome bed and pillows. Need to buy these!!!
Stayed 5 nights in Jul 2024

10/10 Excellent

michael allan

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Elevator were horrible
Stayed 7 nights in Jul 2024

8/10 Good

Courtenay

Travelled with partner
Liked: Cleanliness, staff & service
Fantastic location! Elevators were under construction which resulted in a longer queue a few times, but other than that it was a pleasant stay.
Stayed 7 nights in Jul 2024

8/10 Good

Shujon

Stayed 2 nights in Aug 2024

6/10 Okay

Cristina

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff is amazing, the location is surrounded by shops massage parlor shave ice stand henna and braiding. Last 2 vacations I took the room smelled very moldy and the ceiling looked like it had water damage and was leaking in the room and also out in the hall trash cans were set up to catch the abundance of water.. I feel these rooms and areas should be closed for the amount of money they charge.
Stayed 6 nights in Jul 2024

6/10 Okay

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like that the room didn’t have a microwave and it was a little too small
Stayed 5 nights in Jul 2024

6/10 Okay

zuleyma

Disliked: Staff & service, property conditions & facilities
Elevator was a mess
Stayed 5 nights in Jul 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service from the staff. Everyone was very professional, welcoming and friendly. We already booked our next trip next year for the same hotel.
Stayed 10 nights in Jul 2024