Embassy Suites by Hilton at Hot Springs Convention Center

3.5 star property

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Photo gallery for Embassy Suites by Hilton at Hot Springs Convention Center

Lobby
Indoor pool
Reception
Reception
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Bar
  • Room service

Explore the area

Map
400 Convention Blvd, Hot Springs, AR, 71901
  • Hot Springs Convention Center
    ‪1 min walk‬
  • Bathhouse Row
    ‪10 min walk‬
  • Oaklawn Racing Casino Resort
    ‪4 min drive‬
  • Hot Springs, AR (HOT-Memorial Field)
    ‪12 min drive‬

Room options

Premium Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Double Beds, Non Smoking

  • Sleeps 5
  • 2 Double Beds

Premium Suite, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

Premium Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, In-room air purification)

  • Sleeps 4
  • 1 King Bed

Suite, Two Double Beds, Non-Smoking

  • 46 sq m
  • Sleeps 6
  • 2 Double Beds

Standard Suite One King and One Sofa Bed Non-Smoking

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Corner

  • Sleeps 6
  • 2 Queen Beds

Deluxe Suite One King and One Sofa Bed Corner

  • 57 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

One King Bed, Non-Smoking, Accessible

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

One King Bed, Non-Smoking, Accessible

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 King Bed, Non Smoking

  • 124 sq m
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 King Bed, Non Smoking

  • 57 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Non-Smoking, Accessible

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Double Beds, Non Smoking (Wellness, In-room air purification)

  • Sleeps 6
  • 2 Double Beds

Premium Room, 1 King Bed, Non Smoking (Wellness, In-room air purification)

  • Sleeps 4
  • 1 King Bed

Standard Suite Two Double and One Sofa Bed Non-Smoking

  • 46 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Similar properties

About this property

Embassy Suites by Hilton at Hot Springs Convention Center

Hotel with free breakfast, steps from Hot Springs Convention Center
This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. Full breakfast is free. Other amenities include a bar/lounge, WiFi in public areas and valet parking.
Embassy Suites by Hilton at Hot Springs Convention Center offers 246 accommodations with laptop-compatible safes and coffee/tea makers. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. 55-inch Smart televisions come with premium cable channels, pay-per-view films and Netflix. Additionally, rooms include complimentary newspapers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Embassy Suites by Hilton at Hot Springs Convention Center gets high marks from our customers. During your stay, you're just a quick walk from Hot Springs National Park. A free manager's reception, an indoor pool and a restaurant are available. This property offers pet-friendly amenities, such as an off-lead area.
  • Free full breakfast served daily
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the breakfast
  • Steps from Hot Springs Convention Center and 5 minutes on foot from Hot Springs National Park
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
Embassy Suites by Hilton at Hot Springs Convention Center offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is available in public spaces for a fee.

Business amenities include a business centre and a meeting room. A vending machine, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at Embassy Suites by Hilton at Hot Springs Convention Center. Parking is available for a fee.

This 3.5-star Hot Springs hotel is smoke free.

Guests are served a free full breakfast daily from 6:30 AM to 9:00 AM. The hotel hosts a free manager's reception daily.
Embassy Suites by Hilton at Hot Springs Convention Center has a restaurant on site.
Cascades – This restaurant serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: WiFi (USD 9.95 per day)

Parking and transport

  • Free offsite parking
  • Uncovered parking on site (USD 10 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 20 per day; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Cascades

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 1 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • An off-lead area is available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per day (rates may vary)
  • Uncovered self-parking fee: USD 10.00 per day (in/out privileges)
  • Valet parking fee: USD 20.00 per day (in/out privileges)
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6 AM to midnight
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hot Springs
Embassy Suites Hot Springs Hotel
Hot Springs Embassy Suites
Embassy Suites Hot Springs Hotel Hot Springs
Embassy Suites Hilton Hot Springs Hotel
Embassy Suites Hilton Hot Springs
Embassy Suites by Hilton Hot Springs Hotel Spa
Embassy Suites by Hilton at Hot Springs Convention Center Hotel

Embassy Suites by Hilton at Hot Springs Convention Center Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 607 out of 1123 reviews
Rating 8 - Good. 243 out of 1123 reviews
Rating 6 - Okay. 130 out of 1123 reviews
Rating 4 - Poor. 70 out of 1123 reviews
Rating 2 - Terrible. 73 out of 1123 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Loved the location, the happy hour & breakfast. The staff were all great. It's pretty noisy there right now due to renovations.
Stayed 2 nights in Dec 2024

8/10 Good

Lauren

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small parking lot. Their lot was $10 and was full. We had to park across the road. The outlets are a little too far away from the bed. Had to find out the conditioner was empty while in the shower. Other than that it was great. The omelet was great!
Stayed 1 night in Dec 2024

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean with an amazing breakfast!
Stayed 1 night in Dec 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stay here a lot and it’s always a great stay!
Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The only negative thing we have to say is the breakfast is pretty bad other than that its in a great location and the rooms are great
Stayed 2 nights in Nov 2024

10/10 Excellent

Hernan

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet and different atmosphere than a regular hotel stay. Free drinks from a certain time and free breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

Brookland

Stayed 1 night in Nov 2024

6/10 Okay

Beverly

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
It said there was a spa, the spa closed down….never to reopen. Super disappointing, especially when it claims to have a spa.
Stayed 1 night in Nov 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great design and location
Stayed 2 nights in Nov 2024

8/10 Good

Yun

Stayed 2 nights in Nov 2024

10/10 Excellent

kavi

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Nov 2024

10/10 Excellent

Karla, Benton

Travelled with partner
Liked: Cleanliness, staff & service
N/A
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Okay
Mediocre. Pretty out of date and not very good service. Was expecting better.
Stayed 3 nights in Nov 2024

2/10 Terrible

Laura

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

ANNETTE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff greeted us in a very friendly and efficient manner and was able to do above and beyond what we expected.
Stayed 4 nights in Nov 2024

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved every minute of our stay! Our room was spacious, the bed was comfy, water pressure in the bathrooms were great and the best part was the complimentary breakfast! We will be back!
Stayed 3 nights in Nov 2024

8/10 Good

Larry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 3 nights in Nov 2024

10/10 Excellent

Robyn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience. The staff was friendly and the place was clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Robyn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience. The staff was friendly and the place was very clean.
Stayed 2 nights in Nov 2024

8/10 Good

David, Annapolis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Ignore the bad reviews!
Stayed 2 nights in Oct 2024

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many different restaurants and activities to choose from within walking distance
Stayed 1 night in Oct 2024

10/10 Excellent

Eduardo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a beautiful and comfortable stay for the night. The rooms were delightful to look at and were decorated well with a nice interior. The view from inside the room to outside was also astonishing to look at. The hotel room has an atmosphere that was comfortable to stay and sleep with comfortable beds.
Stayed 1 night in Nov 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jaycee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Picked the property because of the location and they had free breakfast. Breakfast had a good amount of options but it wasn’t great. Location was walkable to downtown which was great. The bar and restaurant were the best amenities that we used! The chicken wings were so good!
Stayed 2 nights in Nov 2024

6/10 Okay

Bhavesh, Frisco

Travelled with partner
To my surprise, they charged $125 as a pet fee for my stay. I believe to the best of my knowledge this was not mentioned on expedia.com when I made the reservation so this came to me as a surprise and ended up paying that fee.. When we checked in into our room, even though we are non-smokers the room that we got had the smell of weed in it. I did request them to come and use a spray in our room so that at least it would limit the smell of weed inside the room and we had already unpacked and had a pet with us so we’re not intending to move to another room.. the room service person came only after three hours after I made the request. The breakfast options that they had were minimum. Not much variety.. also they were short staffed and did not refill the empty bowls of food that they were serving frequently. There was always a wait for them to refill. They had a station where they were serving customizedegg omelettes. The lady preparing the omelette was very rude. They have ample of parking available. By default, they will charge you $10 parking fee thinking that we are parking inside the parking lot of the hotel. They have ample of parking across the street as well and that’s where I parked. I had to mention to the front desk that I have parked my car across the street and not inside the hotel parking lot. By default they had charged me $10 a day for parking which they reimbursed after I spoke to them. Overall, not happy with my stay.
Stayed 2 nights in Nov 2024