SureStay Hotel by Best Western Deer Park

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for SureStay Hotel by Best Western Deer Park

In-room safe, individually furnished, desk, laptop workspace
Outdoor pool
Lobby
Exterior
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Breakfast included
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Parking included

Explore the area

Map
1401 Center Street, Deer Park, TX, 77536
  • San Jacinto Community College
    5 min drive
  • San Jacinto Battleground State Historic Site
    7 min drive
  • Pasadena Convention Center & Fairgrounds
    7 min drive
  • Houston, TX (IAH-George Bush Intercontinental)
    36 min drive

Room options

Suite, 1 King Bed, Accessible, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

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About this property

SureStay Hotel by Best Western Deer Park

Hotel in Deer Park with free breakfast and 24-hour front desk
Along with an outdoor pool, this hotel has coffee/tea in a common area and a business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, laundry facilities and a 24-hour front desk.
SureStay Hotel by Best Western Deer Park offers 54 air-conditioned accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

37-inch LCD televisions come with premium cable channels. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at SureStay Hotel by Best Western Deer Park. During your stay, you'll be close to San Jacinto Community College. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a business centre, a meeting room and conference space
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 5-minute drive from San Jacinto Community College and 7 minutes from San Jacinto Battleground State Historic Site
A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 1300 square feet (121 square metres) and includes conference space. An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly SureStay Hotel by Best Western Deer Park. Self parking is free.

Smoking is allowed in designated areas at this Deer Park hotel.

Guests are served a free continental breakfast daily from 5:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 5:00 AM to 9:00 AM
  • Coffee and tea in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,300 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children aged 11 years old and younger stay free per registered adult when using existing bedding.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • Up to 3 children aged 11 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Deer Park
Best Western Deer Park Inn
Deer Park Best Western
Surestay By Best Deer Park
Best Western Deer Park Inn Suites
SureStay Hotel by Best Western Deer Park Hotel
SureStay Hotel by Best Western Deer Park Deer Park
SureStay Hotel by Best Western Deer Park Hotel Deer Park

SureStay Hotel by Best Western Deer Park Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 111 out of 195 reviews" "
Rating 8 - Good. 41 out of 195 reviews" "
Rating 6 - Okay. 21 out of 195 reviews" "
Rating 4 - Poor. 12 out of 195 reviews" "
Rating 2 - Terrible. 10 out of 195 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Peggy

Travelled with partner
Toilet to low to ground. Poor lighting.
Stayed 2 nights in Sep 2024

10/10 Excellent

Laura B

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and out.
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen, Deer Park

Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 hotel was clean staff was super nice I definitely felt welcome !
Stayed 2 nights in Aug 2024

8/10 Good

Sam

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
The evening staff was nice, there wasn't any info for the wifi anywhere n front desk didn't let us know when we checked in, breakfast was cut off at 9 which sucks for people that get in late at night. The guy working the desk in morning wasn't very friendly but the other girl that checked us out was very nice. The room was okay just took forever to cool down because they have the settings up so high when you get in the room
Stayed 1 night in Aug 2024

10/10 Excellent

Robyn

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Patricia

Stayed 1 night in Jul 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff amazing !!!!
Stayed 1 night in Jul 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff in the morning is amazing !!!!
Stayed 1 night in Jul 2024

2/10 Terrible

Patricia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
1⭐️
As soon as I walked into the room it was hot I called the front desk and was told it might take a little while to cool down. Later that evening we came back to the room and it was still hot. The front desk told us the only thing they can do is bring us a fan. Next day I speak to the front seat to let them know it was still warm in our room so if the could please change the room we were in. They sent someone in and we were told there was a cord in the way of something it should be fine. Still no new room the only way we stayed cool was because of the fan and a bucket of ice used behind the fan. The last day we were so busy we just dealt with it and left around five in the morning
Stayed 3 nights in Jul 2024

10/10 Excellent

Nikki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank goodness my family and I were able to get a room for the days we were without power! Everyone was very nice & they had a good free hot breakfast!
Stayed 2 nights in Jul 2024

10/10 Excellent

Isabel, Greeley

Stayed 2 nights in Jul 2024

6/10 Okay

Rishi

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There were no attendees to assist with luggage especially for the second floor
Stayed 1 night in Apr 2024

10/10 Excellent

Tabatha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in May 2024

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Not again
Floor was completely wet, no channels on TV for movies and when I called the front to inquire about movies they simply told me that they don’t do that, curtains didn’t close all the way.
Stayed 2 nights in Jun 2024

4/10 Poor

Angelina

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The rooms were not clean, there was hair everywhere and the rooms smelled terrible. They need better pillows
Stayed 1 night in Jun 2024

6/10 Okay

Alexandra

Business traveller
Room smelt like mildew.
Stayed 1 night in Jun 2024

10/10 Excellent

Daniel

Stayed 1 night in Feb 2024

6/10 Okay

Jessica

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
5/10
Service was great overall but the room quality was more on the bad side. Air conditioner filter was really dirty so having it on made us sick with a cough and runny nose. When you first walk into the room, it has a real old smell. The free breakfast that is provided is literally just waffles, bagels/bread, individually wrapped muffins, and cereal. There’s no hot foods provided like eggs or sausage. On a better note, has great wifi speed, a comfortable bed, and great service from the cleaning ladies/ men.
Stayed 5 nights in May 2024

10/10 Excellent

Lorren

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I am diabetic and everything that was offered for breakfast was carbs and sugar. Which is common for most hotels. Had a great experience here!
Stayed 4 nights in May 2024

10/10 Excellent

Sabrena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean quiet property
Stayed 1 night in May 2024

6/10 Okay

Allison

Stayed 2 nights in May 2024

8/10 Good

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quite place to stay decent and good price
Stayed 1 night in May 2024

10/10 Excellent

Taposh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, quiet and clean place. Staffs are helpful. Recommend. There is still room to improve breakfast items.
Stayed 2 nights in May 2024