Sonesta Essential NW Houston

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sonesta Essential NW Houston

Executive Suite, 1 Queen Bed, Accessible, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains
Exterior
Seasonal outdoor pool
In-room safe, desk, laptop workspace, blackout curtains
Gym

Reviews

7.2 out of 10

Good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
7887 West Tidwell Road, Houston, TX, 77040
  • Houston Community College - Energy Corridor
    12 min drive
  • Baseball USA The Yard
    12 min drive
  • Memorial City Mall
    12 min drive
  • Houston, TX (IAH-George Bush Intercontinental)
    37 min drive

Room options

Executive Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Executive Suite, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Executive Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Sonesta Essential NW Houston

Hotel with free breakfast, in the vicinity of Houston Graduate School of Theology
This smoke-free hotel features a fitness centre, a 24-hour business centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and conference space are on-site.
Sonesta Essential NW Houston offers 115 accommodations with a safe and free newspapers. LED televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Sonesta Essential NW Houston. During your stay, you'll be close to Houston Graduate School of Theology. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • 6 minutes by car from Houston Graduate School of Theology and 12 minutes from Houston Community College - Energy Corridor
Sonesta Essential NW Houston offers its guests a fitness centre and a seasonal outdoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 958 square feet (89 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Sonesta Essential NW Houston. Free self parking is available. A complete renovation of Sonesta Essential NW Houston was completed in November 2019.

This Houston hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 958 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1994
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in April and close in October.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hwy. 290/NW
Sonesta Essential NW Houston Hotel
Sonesta Essential NW Houston Houston
Sonesta Essential NW Houston Hotel Houston

Sonesta Essential NW Houston Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 296 out of 842 reviews" "
Rating 8 - Good. 211 out of 842 reviews" "
Rating 6 - Okay. 115 out of 842 reviews" "
Rating 4 - Poor. 65 out of 842 reviews" "
Rating 2 - Terrible. 155 out of 842 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

CYNTHIA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I reserved a room at this hotel recently. Upon our arrival, we were notified that your hotel’s elevator was indispensable. Since we had a late check-in we were not left with any options. Not only do we have a large suitcase which is a struggle to go up and down the stairs with but my sister struggles with asthma. I would have wished someone contacted their guest to notify us about this since the elevator had been broken for over a week. As you can imagine this was a major inconvenience to us and others. The front desk associate for the night shift was nice and offered to exchange rooms in the morning when others checked out. The next morning we asked the morning shift if we would be able to move rooms and her response was immediately no. We also mentioned our television not working. She did not seem to want to help us out and was majorly rude about it. We hadnt been there for more than 12 hours and our experience with your hotel and staff was the worst I have experienced to date. don’t stay here !!’
Stayed 2 nights in Aug 2024

2/10 Terrible

Luis

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Very unsafe my trailer was open during the night , there was a lot of cockroaches , Never coming back here
Stayed 1 night in Aug 2024

2/10 Terrible

Jorge

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was completely dirty, the bed had beg bugs and there was roaches in the kitchen. I have pictures of everything and contacted them but they still haven’t answered me. I left the exact same night and I’m trying to get a refund for the stay since I didn’t actually stay.
Stayed 2 nights in Aug 2024

2/10 Terrible

Kimberly

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sucked
Stayed 3 nights in Aug 2024

6/10 Okay

Rita de

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty, elevator not working
Stayed 6 nights in Aug 2024

2/10 Terrible

Kimberly

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator was out..they gave me a room that had been used and not cleaned. It was just a bad experience. The room smelled awful 😖..just was happy to leave.Never will stay there again
Stayed 3 nights in Aug 2024

2/10 Terrible

sarah

Travelled with partner
Disliked: Staff & service, property conditions & facilities
I was okay inside but to many problems with no elevator and barely any breakfast even the pool was dirty.
Stayed 3 nights in Aug 2024

2/10 Terrible

Darnisha

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible infested with roaches and didn’t give me a refund and I did not even stay at hotel
Stayed 4 nights in Aug 2024

10/10 Excellent

Leonardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Maria Del Rosario

Disliked: Cleanliness, staff & service, property conditions & facilities
Elevator did not work for the 3 nights I was there not one did they clean my room will not go back to this hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Leonardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sache

Stayed 2 nights in Aug 2024

8/10 Good

Chad

Stayed 1 night in Aug 2024

8/10 Good

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean but elevator was not working
Stayed 1 night in Aug 2024

2/10 Terrible

Dillon

Disliked: Cleanliness, staff & service, property conditions & facilities
Roach invested. very rude desk attendant, as she took 60$ my deposit and wouldn't give it back
Stayed 3 nights in Aug 2024

4/10 Poor

Milnika

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
0
0 out of 10 Dog poo in the stair wells, broken elevators so forced to used the stairs. Lazy staff Had to carry a roll away bed up 3 stairs of flight
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Elevator didn't work and my room was on the fifth floor and first door I see when coming out of the stairs was a broken room door, one the side doors to enter the hotel was broken, homeless people hanging around outside where the working side door is at. Pretty sure I was close to getting robbed by one of the homeless guys outside because he hid behind one of the cars and walked quickly towards me but i entered the building before he could catch up and then heard him say "f***"...anyways didn't have a problem with roaches my room was clean. This place shouldn't even require a deposit.
Stayed 1 night in Aug 2024

2/10 Terrible

Erica

Travelled with partner
Disliked: Amenities
Room had missing fire alarm cover missing and ac control cover broken, the elevator as broken never repaired through out my stay for 6 days, I had lower back problems to use stairs. Very disappointing!!!!!
Stayed 6 nights in Aug 2024

2/10 Terrible

Luis, Leander

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a roach infestation in the room I stayed in. I killed 5 roaches and they just kept coming out. I had a roach crawl on me while using the bathroom. I was highly disappointed with my stay.
Stayed 1 night in Aug 2024

2/10 Terrible

Kenyata, Chicago

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First elevator didnt work all 4 days. Carry luggage up to 5th floor. Room was half cleaned and there was no towels in room.. When i got towels they were half clean. Room smells. Staff sucks. Worst hotel in Houston.
Stayed 3 nights in Aug 2024

2/10 Terrible

Deborah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was the worst hotel I ever stay in.
This was one of the worst hotels I have ever stayed in. The towels and bed sheets had holes and stains. I had to go and buy some towels, and thank God I brought my own blanket. The chair in the room was filthy and full of stains. The carpet was dirty and full of stains. Customer service was deplorable, they had young people working at the front desk, and they never no anything also the elevator was not working which made it worse for our entire stay we had to go up and down the dirty stairs. Please do not stay in this hotel. Not worth a penny.
Stayed 5 nights in Aug 2024

6/10 Okay

Rojal, WASHINGTON

Liked: Cleanliness
Disliked: Staff & service
The guy at the reception was prolly high on stuffs!
Stayed 1 night in Aug 2024

8/10 Good

Byron

Liked: Cleanliness, staff & service, amenities
Roach infested!
Stayed 1 night in Aug 2024

2/10 Terrible

Juliana

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The elevators were not working, they only had bread and waffles for breakfast, no protein or anything else. They hold your deposit for one week before they reimburse you again. We woke up with a police officer looking for 2 people on the room next door. Terrible experience, and the shower had some dirt coming out of the bath tub water
Stayed 1 night in Aug 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice overall hotel. Staff was amazing
Stayed 2 nights in Aug 2024