Sonesta Essential NW Houston

2.5 star property

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Photo gallery for Sonesta Essential NW Houston

Seasonal outdoor pool
Laundry room
Reception
In-room safe, desk, laptop workspace, blackout curtains
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
7887 West Tidwell Road, Houston, TX, 77040
  • Memorial City Mall
    ‪12 min drive‬
  • Baseball USA The Yard
    ‪12 min drive‬
  • CityCentre
    ‪12 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪37 min drive‬

Room options

Executive Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Executive Suite, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Executive Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Sonesta Essential NW Houston

Hotel with free breakfast, in the vicinity of Houston Graduate School of Theology
This smoke-free hotel features a fitness centre, a 24-hour business centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and conference space are on-site.
Sonesta Essential NW Houston offers 115 accommodations with a safe and free newspapers. LED televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Sonesta Essential NW Houston. During your stay, you'll be close to Houston Graduate School of Theology. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • 6 minutes by car from Houston Graduate School of Theology and 12 minutes from Houston Community College - Energy Corridor
Sonesta Essential NW Houston offers its guests a fitness centre and a seasonal outdoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 958 square feet (89 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Sonesta Essential NW Houston. Free self parking is available. A complete renovation of Sonesta Essential NW Houston was completed in November 2019.

This Houston hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 958 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in April and close in October.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hwy. 290/NW
Sonesta Essential NW Houston Hotel
Sonesta Essential NW Houston Houston
Sonesta Essential NW Houston Hotel Houston

Sonesta Essential NW Houston Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 315 out of 894 reviews
Rating 8 - Good. 219 out of 894 reviews
Rating 6 - Okay. 119 out of 894 reviews
Rating 4 - Poor. 70 out of 894 reviews
Rating 2 - Terrible. 171 out of 894 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

brenda

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jan 2025

2/10 Terrible

Natasha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Lady That Works Here Front Desk Is Horrible Keep Knocking At My Door Bothering Me And My Kids Complained About My Kids Riding They Bikes Told Management To Not Let Me Extend My Stay Third Floor Is Packed With Roaches Rushed My Kids out The Breakfast Area Her And Lobby Cleaner Sat And Talked About My Kids Pointing They Finger Just A Nightmare And No One Deserves THIS TYPE OF TREATMENT JUST SAD. AND I WILL NEVER STAY HERE AGAIN
Stayed 3 nights in Dec 2024

10/10 Excellent

Aida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas Sleepover
This is an older motel. We were in town for christmas and were not planning on staying. However, it got really late and we found the hotel closest as it was pouring rain. The staff was so so friendly, the hotel smelled and looked very clean. It is older and a little outdated but the price was really good to lay our heads down. The place was clean the bed was comfy. Dont expect fancy, but u do receive great service and clean place.
Stayed 1 night in Dec 2024

8/10 Good

Ivan edgardo

Stayed 3 nights in Dec 2024

10/10 Excellent

jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Nov 2024

6/10 Okay

Charles

It kinda nice but the bathroom has soap and shampoo dispensers but this is my 3rd stay and those dispensers are always empty
Stayed 2 nights in Dec 2024

2/10 Terrible

Md ali reza

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
When I checked in with my family the room and bathroom was full of roaches. Even the furniture in the room was very dirty too. Very dissatisfied.
Stayed 2 nights in Nov 2024

2/10 Terrible

Keldrick

Disliked: Cleanliness, staff & service, property conditions & facilities
place had bug infestation in room elevator did not work for whole stay
Stayed 1 night in Aug 2024

4/10 Poor

Keldrick

Disliked: Cleanliness, staff & service, property conditions & facilities
place had bug infestation
Stayed 2 nights in Aug 2024

10/10 Excellent

Lisa

Stayed 1 night in Aug 2024

2/10 Terrible

Heather

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty room and roaches crawling everywhere.
The room was incredible dirty. There were roaches in the bathtub and crawling on the wall. The sheets had stains all over them. The water pressure in the bathroom was non existent. We ended up leaving and staying somewhere else because i did not feel comfortable at this place. We went back in the morning to turn in our key, but i was not at all happy with the experience here. If I had not had already checked in I would have requested a refund just due to seeing so many roaches crawling in the room upon us getting in there.
Stayed 1 night in Nov 2024

8/10 Good

Norlan

Liked: Cleanliness, staff & service
it was good
Stayed 2 nights in Nov 2024

4/10 Poor

Trinae

Disliked: Cleanliness, property conditions & facilities, room comfort
Roaches…..
many many roaches, no security.
Stayed 2 nights in Nov 2024

2/10 Terrible

Taylor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Mohammad

Travelled with family
Disliked: Property conditions & facilities
Not bad hotel, but can be improved alot.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mandisa

Stayed 2 nights in Nov 2024

2/10 Terrible

Shirley, Katy

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Very old hotel that used to be a different company. A/C was broken, moved to another room and a roach was in the bathroom. Horrible!
Stayed 1 night in Sep 2024

10/10 Excellent

Drew

Stayed 1 night in Oct 2024

2/10 Terrible

Guadalupe

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
roaches everywhere
Stayed 2 nights in Nov 2024

6/10 Okay

Robin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Okay helpful
The hotel is nice and the staff are super friendly and helpful. My poor mark is because there was no hot water albeit it did get fixed
Stayed 6 nights in Oct 2024

8/10 Good

Blanca

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Khamani

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Need more parking spots for guest.
Stayed 5 nights in Aug 2024

6/10 Okay

LaPorsche

Stayed 2 nights in Oct 2024

2/10 Terrible

Man

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel itself is absolutely horrendous. As soon as we walked in to both rooms, roaches were everywhere. From top to bottom there were roaches on the bed, on the walls, in the bathroom, and the most ironic place of all was on our welcome card. We left immediately and went to the front desk for help but all they said was to contact the third-party website that we used to book the rooms for the refund. Absolutely no help at all. Do not waste your time here.
Stayed 1 night in Oct 2024

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024