Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel

3.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel

Standard Room, 2 Queen Beds | Premium bedding, Tempur-Pedic beds, desk, laptop workspace
Exterior
Point of interest
Standard Room, 1 King Bed | Room amenity
Serves breakfast, lunch and dinner

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Bar
  • Parking available
  • Pool
  • Housekeeping

Explore the area

Map
2712 Southwest Fwy, Houston, TX, 77098
  • Richmond Avenue
    ‪7 min walk‬
  • Greenway Plaza
    ‪8 min walk‬
  • Color Factory Houston
    ‪9 min walk‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪41 min drive‬

Room options

Standard Room, 1 King Bed

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

Standard Room, 2 Queen Beds

  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • 51 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed (Worklife)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds (WorkLife)

  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

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About this property

Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel

Hotel with a 24-hour fitness centre, in the vicinity of Houston Natural Science Museum
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli and self parking.
Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel offers 354 accommodations with coffee/tea makers and a hairdryer. Tempur-Pedic beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Richmond Avenue. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 5 minutes by car from Children's Museum of Houston and 5 minutes from Houston Natural Science Museum
Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 12000 square feet (1115 square metres) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel. Parking is available for a fee.

This 3.5-star Houston hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11:00 AM.
2712 Bistro and Bar – This bar serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 18.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 2712 Bistro and Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 8 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • High-pile carpet in room
  • Lever door handles
  • Lift
  • Magnifying mirror
  • Pool hoist on site
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 18.95 per person
  • Covered self-parking fee: USD 25.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Houston River
Crowne Plaza Houston River Oaks
Crowne Plaza Oaks Houston
Crowne Plaza River Houston
Crowne Plaza River Oaks
Crowne Plaza River Oaks Hotel
Crowne Plaza River Oaks Hotel Houston
Crowne Plaza River Oaks Houston
Houston Crowne Plaza
River Oaks Crowne Plaza Houston
Crowne Plaza Houston River Oaks Hotel Houston
Crowne Plaza Houston River Oaks Hotel

Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 400 out of 1003 reviews" "
Rating 8 - Good. 216 out of 1003 reviews" "
Rating 6 - Okay. 148 out of 1003 reviews" "
Rating 4 - Poor. 103 out of 1003 reviews" "
Rating 2 - Terrible. 136 out of 1003 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Thomas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Should have stated properly under renovation
Stayed 1 night in Oct 2024

10/10 Excellent

Jeremi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Sean

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No major complaints
Desk service at check in was pretty average. Not overly friendly by any means. Room was ok. TV is small. Bathtub drain wasn't functioning properly. Hotel bar/restaurant was ok. Food was decent. Bar tender was nice.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sharmaine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Site was clean, smell fresh, room was clean. Staff was professional and helpful.
Stayed 3 nights in Oct 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities
Only two elevators working.
Stayed 3 nights in Oct 2024

2/10 Terrible

Courtney

Stayed 2 nights in Oct 2024

10/10 Excellent

Sonya

Stayed 1 night in Oct 2024

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

QuoVadis

Stayed 2 nights in Sep 2024

8/10 Good

Steven

Stayed 2 nights in Sep 2024

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

ESSEMBE MOUKETEY

Stayed 2 nights in Sep 2024

4/10 Poor

ivan a

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Q.
Stayed 4 nights in Oct 2024

4/10 Poor

stephanie

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
rooms, lobby and entry all smell like marajuana. Outside is very run down. Not interested in staying again
Stayed 1 night in Oct 2024

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Several of the vending machines didn't work.
Stayed 1 night in Oct 2024

6/10 Okay

Avash

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Scary elevator, dirty towels
Stayed 1 night in Oct 2024

6/10 Okay

Pablo

Liked: Cleanliness
Disliked: Property conditions & facilities
They failed to let guest know that parking elevators weren't functioning and no access to the building from garage. Had to carry luggage multiple stair cases
Stayed 2 nights in Oct 2024

8/10 Good

Elwood

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Destinee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful experience
Stayed 1 night in Oct 2024

10/10 Excellent

CARLOS GUSTAVO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Dan

Stayed 1 night in Oct 2024

2/10 Terrible

Justin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible
Stayed 2 nights in Oct 2024

8/10 Good

Gwenzetta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but watch out
It was a good stay. The room smelled like poop when we first got there.
Stayed 3 nights in Oct 2024

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024