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Hilton Garden Inn Houston West Katy

3.0 star property

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Photo gallery for Hilton Garden Inn Houston West Katy

Meeting facility
Premium bedding, down duvets, Select Comfort beds, in-room safe
Outdoor pool, pool umbrellas, pool loungers
Lobby
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Pool
  • Pet-friendly
  • Housekeeping

Explore the area

Map
2409 Texamati Drive, Katy, TX, 77494
  • Katy Mills Mall
    ‪11 min walk‬
  • Typhoon Texas
    ‪12 min walk‬
  • Katy Park
    ‪5 min drive‬

Room options

View all photos for King Evolution Room

Premium bedding, down duvets, Select Comfort beds, in-room safe

King Evolution Room

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Premium bedding, down duvets, Select Comfort beds, in-room safe

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible

Premium bedding, down duvets, Select Comfort beds, in-room safe

Room, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, Select Comfort beds, in-room safe

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible

Premium bedding, down duvets, Select Comfort beds, in-room safe

Room, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible

42-inch LED TV with satellite channels, TV, iPod dock

Room, Accessible

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Drinks & Snacks)

Premium bedding, down duvets, Select Comfort beds, in-room safe

Room, 2 Queen Beds (Drinks & Snacks)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Drinks & Snacks)

Premium bedding, down duvets, Select Comfort beds, in-room safe

Room, 1 King Bed (Drinks & Snacks)

  • Sleeps 2
  • 1 King Bed

View all photos for King Bedroom Evolution Suite

42-inch LED TV with satellite channels, TV, iPod dock

King Bedroom Evolution Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Two Queens Evolution Room

Premium bedding, down duvets, Select Comfort beds, in-room safe

Two Queens Evolution Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

Premium bedding, down duvets, Select Comfort beds, in-room safe

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hyatt Place Houston/Katy

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, (1003)
The price is €113
for 1 room
includes taxes & fees
25 Mar - 26 Mar
Hyatt Place Houston/Katy

About this property

Hilton Garden Inn Houston West Katy

Hotel with free parking, near Katy Mills Mall
Along with an outdoor pool, this hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and a free theme park shuttle. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Hilton Garden Inn Houston West Katy offers 101 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Select Comfort beds feature down duvets and premium bedding. 42-inch LED televisions come with premium satellite channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Katy hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Houston West Katy. During your stay, you'll be within walking distance of Katy Mills Mall. Enjoy features like free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine while dining at Great American Grill
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Within a 15-minute walk of Katy Mills Mall and Typhoon Texas
  • Free shopping centre, local-area and theme park shuttle service
  • Cats and dogs welcome for a fee
Hilton Garden Inn Houston West Katy offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 3 meeting rooms. Event space at this hotel measures 1600 square feet (149 square metres) and includes a conference centre. A terrace, a vending machine, and a garden are also featured at the business-friendly Hilton Garden Inn Houston West Katy. An area shuttle within 0.01 miles and A theme park shuttle are free. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Katy hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.
Great American Grill – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 0.01 miles
  • Area shuttle
  • Free shopping centre shuttle
  • Free theme park shuttle
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: USD 14.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping centre

Family friendly

  • Free area shuttle
  • Free cot
  • Free theme park shuttle
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (1,600 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LED TV with premium satellite channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 14.95 per person
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Houston West/Katy Hotel Katy
Hilton Garden Inn Houston West/Katy Katy
Hilton Garden Inn West/Katy
Hilton Garden Inn West/Katy Houston
Hilton Garden Inn Houston West/Katy Hotel
Hilton Houston West Katy Katy
Hilton Garden Inn Houston West/Katy
Hilton Garden Inn Houston West Katy Katy
Hilton Garden Inn Houston West Katy Hotel
Hilton Garden Inn Houston West Katy Hotel Katy

Hilton Garden Inn Houston West Katy Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 224 out of 411 reviews
Rating 8 - Good. 89 out of 411 reviews
Rating 6 - Okay. 42 out of 411 reviews
Rating 4 - Poor. 35 out of 411 reviews
Rating 2 - Terrible. 21 out of 411 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Cris

Stayed 2 nights in Nov 2024

2/10 Terrible

Thomas

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The female bartender that rode a motorcycle was very rude, & disrespectful. I will never stay @ that property again untill i know that she no longer works there.
Stayed 1 night in Nov 2024

2/10 Terrible

Thomas

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I usually like staying at Hilton Garden Inn because of the bar & small kitchen at the Garden Inns. Ive stay at this property a few times. The first time is was excellent. Yet i must have upset the bartender or something because she has been very rude to me ever since. I will never stay @ this Garden Inn again. When i am in the Katy area (for business) i will stay @ a Marriott property that has a bar & a small kitchen.
Stayed 1 night in Nov 2024

8/10 Good

Thomas

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice properly, however the padio could use some attention. They are doing so remodeling so that does need to be taken into account.
Stayed 1 night in Nov 2024

10/10 Excellent

MICHAEL

Business traveller
Liked: Amenities
easy checkin
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen

Travelled with family
Everything was fine except there was gnats in the room and both beds were too old and soft.
Stayed 1 night in Aug 2024

10/10 Excellent

Miranda

Stayed 1 night in Aug 2024

6/10 Okay

Madie

Liked: Cleanliness
Disliked: Room comfort
The mattress was terrible. It was lumpy and uneven.
Stayed 2 nights in Aug 2024

2/10 Terrible

Krafins

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Nurah

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Junkyyyyy - does NOT live up to what I imagine “Hilton” to be. The money spent was double what it was worth. Never again - staff was very friendly, that was the only redeeming quality. TV not working, stains on bath towel, the “H” for hot water was carved into the metal next to the “C” for cold … totally a janky experience.
Stayed 1 night in Jul 2024

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, room comfort
Clean and Cold rooms!
I evacuated here during a hurricane and they did a fabulous job, especially while short handed. Evan at the front desk had a great calming presence and was incredibly helpful. The room was immaculate, no small feat during a natural disaster. Any dings on my rating are just due to the age of the property, could use a little face lift. But the rooms are clean and COLD and a blessing after a hurricane.
Stayed 2 nights in Jul 2024

10/10 Excellent

Louis A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Christopher

Stayed 1 night in Jun 2024

2/10 Terrible

Micah

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

rosa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees were really nice
Stayed 1 night in Apr 2024

10/10 Excellent

Ronald

Stayed 3 nights in Apr 2024

4/10 Poor

Jeanette

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I thought Hilton was supposed to be a full service hotel. When My toilet clogged and I asked them to come help me (I'm 85 years old) all they did was leave a plunger by my door. You can't help a senior citizen better than that?
Stayed 2 nights in Feb 2024

8/10 Good

Danny

Stayed 3 nights in Mar 2024

4/10 Poor

Tina

Travelled with family and small children, Business traveller
Disliked: Cleanliness
My sheets a comforter was dirty soiled with blood and old make up, pillows smelled like dirty hair, very disappointed, staff replaced sheets and comforter and the comforter had lots of holes in it.
Stayed 2 nights in Feb 2024

10/10 Excellent

Sheila, IRVING

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really convenient location and friendly staff. Definitely recommend
Stayed 4 nights in Jan 2024

10/10 Excellent

Henry M. Hughes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The clerk was very friendly.
Stayed 1 night in Dec 2023

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

4/10 Poor

Amy

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Sean

Stayed 1 night in Oct 2023

4/10 Poor

Gary

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023