Hyatt Place Houston/Sugar Land

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hyatt Place Houston/Sugar Land

Exterior
Exterior
Premium bedding, down duvets, pillow-top beds, desk
Lobby
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Parking included

Explore the area

Map
16730 Creek Bend Drive, Sugar Land, TX, 77478
  • Flying Saucer
    ‪3 min drive‬
  • Sugar Land Town Square
    ‪3 min drive‬
  • CHI St. Luke's Health-Sugar Land Hospital
    ‪3 min drive‬
  • Houston, TX (SGR-Sugar Land Regional)
    ‪5 min drive‬

Room options

Room, 2 Queen Beds, Accessible, Bathtub (with sofa bed)

9.2 out of 10
Wonderful
(12 reviews)
  • 45 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Accessible, View (with bathtub and sofa bed)

9.6 out of 10
Exceptional
(14 reviews)
  • 45 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Lake View

8.0 out of 10
Very good
(21 reviews)
  • 37 sq m
  • Lake view
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, View

8.8 out of 10
Excellent
(52 reviews)
  • 32 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, View

8.8 out of 10
Excellent
(14 reviews)
  • 34 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Standard Room, Multiple Beds

8.4 out of 10
Very good
(22 reviews)
  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(135 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Hyatt Place Houston/Sugar Land

Lakefront hotel with free breakfast and free local area shuttle
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Hyatt Place Houston/Sugar Land offers 214 accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature down duvets and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include baths or showers and complimentary toiletries.

This Sugar Land hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Hyatt Place Houston/Sugar Land gets high marks from our customers. During your stay, you'll be within walking distance of Sugar Land Town Square. Enjoy features like free WiFi in public areas, free self-parking and a free area shuttle.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and 4 meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 3-minute drive from Sugar Land Town Square and a few minutes from CHI St. Luke's Health-Sugar Land Hospital
  • Free local-area shuttle service
  • Dogs welcome for a fee
Hyatt Place Houston/Sugar Land offers its guests an outdoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A 24-hour business centre and 4 meeting rooms are available. Event space at this hotel measures 3600 square feet (334 square metres) and includes conference space. The business-friendly Hyatt Place Houston/Sugar Land also features dry cleaning/laundry services, express check-out, and a front desk safe. A free area shuttle within 5 mi is available. Self parking is free.

This 3-star Sugar Land hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.
Hyatt Place Houston/Sugar Land has a restaurant on site.

Languages

English, Filipino, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 mi
  • Area shuttle
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service

Business services

  • 24-hour business centre
  • 3,600 square feet of conference space
  • 4 meeting rooms

Outdoors

  • On a lake
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (152 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (107 centimetre high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 70 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 15.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Houston/Sugar
Hyatt Place Houston/Sugar Hotel
Hyatt Place Houston/Sugar Hotel Land
Hyatt Place Houston/Sugar Land
Hyatt Place Houston/Sugar Land Hotel
Hyatt Place Houston/Sugar Land Hotel Sugar Land
Hyatt Place Houston Sugar Land
Hyatt Place Houston/Sugar Land Hotel
Hyatt Place Houston/Sugar Land Sugar Land
Hyatt Place Houston/Sugar Land Hotel Sugar Land

Hyatt Place Houston/Sugar Land Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 846 out of 1369 reviews" "
Rating 8 - Good. 260 out of 1369 reviews" "
Rating 6 - Okay. 119 out of 1369 reviews" "
Rating 4 - Poor. 59 out of 1369 reviews" "
Rating 2 - Terrible. 85 out of 1369 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shongh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay… just missed having a bathtub. Only had a shower.
Stayed 1 night in Oct 2024

10/10 Excellent

Yuritzas

Stayed 1 night in Sep 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Josiah

Liked: Cleanliness, staff & service, property conditions & facilities
it was good
Stayed 1 night in Oct 2024

10/10 Excellent

Cardelia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Aug 2024

10/10 Excellent

Raquel

Stayed 1 night in Oct 2024

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an excellent place to stay and the staff was very friendly. I also loved the location, the area with a lake where you can go for a walk and the room was very clean. I totally recommend it.👍💯
Stayed 2 nights in Oct 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
I didn't like the low commode w/o a grip bar to help rise up. I did enjoy the comfortable bed although the height was difficult to get up into the bed
Stayed 2 nights in Oct 2024

10/10 Excellent

Robyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mini Vacay
My stay was a part of a mini vacay with my kiddos. They enjoyed the elegant and cleanliness of the room. With many devices, it had plenty of outlets for everyone. The sitting room and desk allowed for me to do homework while they enjoyed the rest of the room to be, while I was unbothered. The staff was also very polite, inviting, and friendly. I mentioned all of this to the morning staff. I’ll definitely be back with my river side view 😉
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing and the staff was as well! I was visiting for my birthday weekend and the view of the lake was gorgeous! As a single woman traveling alone, I felt so safe. It was quiet and peaceful and an absolutely perfect birthday! I’ll definitely be staying again!
Stayed 2 nights in Oct 2024

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Sep 2024

8/10 Good

Martha Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Faizan

Liked: Cleanliness
Stayed 2 nights in Sep 2024

8/10 Good

Hussain, mableton

Travelled with group
Liked: Cleanliness
Room cleaning service was not up to the Hyatt standard also no in room safe
Stayed 3 nights in Oct 2024

6/10 Okay

Faizan

Liked: Cleanliness
Disliked: Staff & service
Not provided room cleaning
Stayed 5 nights in Oct 2024

10/10 Excellent

Farooq

Stayed 2 nights in Sep 2024

8/10 Good

james

Stayed 1 night in Sep 2024

10/10 Excellent

A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

carlos, honolulu

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice area, quiet, clean and safe.
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Amanda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hyatt was the perfect stay for me and my family. The hotel was nice clean and comfortable.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sailesh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024