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Quality Inn & Suites NRG Park - Medical Center

2.5 star property

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Photo gallery for Quality Inn & Suites NRG Park - Medical Center

Hypo-allergenic bedding, in-room safe, individually decorated
Property amenity
Outdoor pool
Interior entrance
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Gym
  • Air conditioning

Explore the area

Map
2364 South Loop W, Houston, TX, 77054
  • NRG Stadium
    ‪12 min walk‬
  • NRG Park
    ‪3 min drive‬
  • MD Anderson Cancer Center
    ‪6 min drive‬
  • Houston, TX (HOU-William P. Hobby)
    ‪30 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, in-room safe, individually decorated

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Non Smoking

Hypo-allergenic bedding, in-room safe, individually decorated

Suite, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, individually decorated

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, individually decorated

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

View from property

Wyndham Houston near NRG Park/Medical Center

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
3.6 out of 5, Good, (1026)
The price is €194
for 1 room
includes taxes & fees
5 Apr - 6 Apr
Wyndham Houston near NRG Park/Medical Center

About this property

Quality Inn & Suites NRG Park - Medical Center

Family-friendly hotel with free breakfast and free local area shuttle
Along with an outdoor pool, this hotel has a fitness centre and a snack bar/deli. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre.
Quality Inn & Suites NRG Park - Medical Center offers 106 accommodations with a safe and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites NRG Park - Medical Center. During your stay, you'll be within walking distance of NRG Stadium. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • 12 minutes by foot from NRG Stadium and a 3-minute drive from NRG Park
  • Free local-area shuttle service
  • Pets welcome for a fee
Quality Inn & Suites NRG Park - Medical Center offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 1496 square feet (139 square metres) and includes conference space. A library, a terrace, and a vending machine are also featured at the family-friendly Quality Inn & Suites NRG Park - Medical Center. Self parking is free.

Guests are served a free on-the-go breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Area shuttle
  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Free area shuttle
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,496 square feet of conference space
  • 24-hour business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Inn & Suites Reliant Park
Quality Inn & Suites Reliant Park/ Houston
Quality Inn Reliant
Quality Suites Reliant Park
Quality Suites Reliant Park/ Houston
Quality Inn NRG Park Houston
Quality Inn NRG Park
Quality NRG Park Houston
Quality NRG Park
Quality Inn & Suites NRG Park - Medical Center Hotel
Quality Inn & Suites NRG Park - Medical Center Houston
Quality Inn & Suites NRG Park - Medical Center Hotel Houston

Quality Inn & Suites NRG Park - Medical Center Reviews

Reviews

6.6
Rating 10 - Excellent. 224 out of 1001 reviews
Rating 8 - Good. 244 out of 1001 reviews
Rating 6 - Okay. 211 out of 1001 reviews
Rating 4 - Poor. 156 out of 1001 reviews
Rating 2 - Terrible. 166 out of 1001 reviews

6.4/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Ajaykumar

Liked: Staff & service
I would say decent.
Stayed 1 night in Dec 2024

6/10 Okay

Martha

Travelled with family
Disliked: Staff & service, room comfort
The rooms were a good size but the beds were way to soft. We had asked for additional linen and was told that they did not have any extra linen.
Stayed 1 night in Dec 2024

8/10 Good

Estela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great! Thanks 😊
Stayed 3 nights in Dec 2024

4/10 Poor

Monique

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was so nice and sweet. Buti wish I had paid the extra 20 for another hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Bryce

Stayed 3 nights in Oct 2024

10/10 Excellent

Ken

Stayed 3 nights in Nov 2024

10/10 Excellent

Cathy

Stayed 4 nights in Aug 2024

10/10 Excellent

Arlene

Stayed 1 night in Nov 2024

8/10 Good

Morzean

Disliked: Property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Shannon

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The "suite" is just two old rooms they opened the conjoined room doors for & then split the furniture. It was definitely big and fit our family of 5, so that was okay. But you can tell it was old. One side only had one singular lamp. Half the outlets didn't work. The A/C units worked, but were filled with dirt (and maybe mold?) and falling apart. I booked it for the amenities, only to find out that almost all of them were unavailable. The website states the gym is being repaired. The pool is closed "indefinitely". (The front desk worker said it's on the website, but it's not.) The shuttle to "area attractions" only goes to Medical Center, and doesn't run on at all on weekends. The breakfast was alright. Would have been better if we didn't have to walk our young children past the guest sitting on the balcony and smoking marijuana at 8 in the morning right by the lobby door, but the hotel can't really help that I suppose. The staff was great, but the facilities... whew. As much as they are charging, you would think they would upgrade a little.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kali

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We paid a lot of money to stay here for our anniversary and were spoken to very poorly by a staff member. Around midnight we came to the front desk to ask about a parking pass, but were quickly dismissed and brushed off. We spoke to another staff member who escorted us back to the front desk and the woman’s expression changed because she was caught. She tried explaining to the other staff member that we didn’t clearly tell her what we wanted, which is untrue. We were told this particular staff member informed us this isn’t the first time this woman has done this to guests. Her initials are PW and authorization ID is 558.
Stayed 3 nights in Aug 2024

8/10 Good

Juan

Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Patricia

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

MIGUEL ALEJANDRO

Travelled with family
Disliked: Staff & service, amenities
there were roaches in the room, the smell of weed in the hallways all the time, the staff in non friendly, there is a pool but it is close at all times even in a hot day.
Stayed 2 nights in Oct 2024

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Marcus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This room was Excellent. The space inside was great and convenient. The cleaness of the whole property was reassuring.The Staff starting from our time of check in and the maintenance were awesome. We will definitely be staying again
Stayed 1 night in Oct 2024

4/10 Poor

Deborah

Travelled with family and small children, Travelled with pets
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We had to switch rooms because the first room AC, tv and phone did not work. When I went back to the office to let them know the girl acted like I was bothering her. Didn't even apologize for the inconvenience. The second room the remote for the tv did not work and the toilet stopped up. Please don't stay here if you have a choice.
Stayed 1 night in Oct 2024

10/10 Excellent

Alyson

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s was great
Stayed 2 nights in Oct 2024

4/10 Poor

Jordan

Disliked: Cleanliness, property conditions & facilities, room comfort
Honest review; find another place.
The building is in poor shape. The ceiling is coming off in the drop off loop. The baseboard is falling off in the stairs. The hallway smelled awful 80% of the time, sometimes smelt fine. The room was not clean. There was a spider on the bed the first 10 mins we got here. There were ants in the bathroom and made their way into one bed the second night. The fridge had a musky odor to it. The tv was going out, one side of the screen, the color was all discolored and off. When the cleaning lady came in, all she did was replace towels. They did not remake the bed. Front staff was very friendly though. If it was a guys trip, it probably would have been ok. Not ok for a couples trip.
Stayed 3 nights in Oct 2024

10/10 Excellent

Thuong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 1 night in Sep 2024

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Chung-Yi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Sep 2024

10/10 Excellent

cynthia

Stayed 4 nights in Aug 2024