The Westin Oaks Houston at the Galleria

4.0 star property

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for The Westin Oaks Houston at the Galleria

Meeting facility
55-inch flat-screen TV with cable channels, Smart TV, pay films
Point of interest
Meeting facility
Point of interest

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Breakfast available
  • Pet-friendly

Explore the area

Map
5011 Westheimer Road, Houston, TX, 77056
  • The Galleria
    1 min walk
  • Street Level Bar
    1 min walk
  • Wheeler Station
    7 min drive
  • Houston, TX (IAH-George Bush Intercontinental)
    38 min drive

Room options

Executive Room, 1 Double Bed, Corner (Mobility Accessible, Tub)

  • 51 sq m
  • Sleeps 3
  • 1 Double Bed

Executive Room, 1 Double Bed, Corner (Mobility/Hearing Accessible, Tub)

  • 51 sq m
  • Sleeps 3
  • 1 Double Bed

Traditional Room, Multiple Beds (Mobility Accessible, Roll-In Shower)

  • 36 sq m
  • Sleeps 4
  • 2 King Beds

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 Double Bed, Corner (Mobility Accessible, Roll-In Shower)

  • 51 sq m
  • Sleeps 3
  • 1 Double Bed

Deluxe Room, 1 King Bed, Non Smoking

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed (Hearing Accessible)

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, Multiple Beds, Non Smoking

  • 36 sq m
  • Sleeps 4
  • 2 King Beds

Executive Room, Multiple Beds

  • 51 sq m
  • Sleeps 4
  • 2 King Beds

Room, Multiple Beds

  • 36 sq m
  • Sleeps 4
  • 2 King Beds

Executive Suite, 1 Bedroom

  • 51 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Executive Room, 1 Double Bed, Corner

  • 51 sq m
  • Sleeps 3
  • 1 Double Bed

Traditional Room, Multiple Beds (Mobility/Hearing Accessible, Tub)

  • 36 sq m
  • Sleeps 4
  • 2 King Beds

Executive Suite, 1 Bedroom

  • 51 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Traditional Room, 1 King Bed, Non Smoking

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Executive Room, Multiple Beds (Mobility Accessible, Tub)

  • 51 sq m
  • Sleeps 4
  • 2 King Beds

Executive Room, Multiple Beds (Mobility Accessible, Roll-In Shower)

  • 51 sq m
  • Sleeps 4
  • 2 King Beds

Traditional Room, Multiple Beds (Hearing Accessible)

  • 36 sq m
  • Sleeps 4
  • 2 King Beds

Traditional Room, Multiple Beds (Mobility Accessible, Tub)

  • 36 sq m
  • Sleeps 4
  • 2 King Beds

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About this property

The Westin Oaks Houston at the Galleria

Eco-certified hotel connected to a shopping centre in Houston with free parking
This smoke-free hotel features an outdoor pool, a restaurant and a 24-hour health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli and valet parking. Housekeeping is available on request.
The Westin Oaks Houston at the Galleria offers 406 accommodations with laptop-compatible safes and free newspapers. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 55-inch Smart televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, dressing gowns, designer toiletries and complimentary toiletries.

This Houston hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the shopping around The Westin Oaks Houston at the Galleria. During your stay, you'll be connected to a shopping centre and just a quick walk from Westheimer Rd. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Just a 4-minute walk from Gerald D. Hines Waterwall Park and 10 minutes on foot from River Oaks District
  • Pets welcome free of charge
The Westin Oaks Houston at the Galleria offers its guests an outdoor pool and a 24-hour health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 25304 square feet (2351 square metres) and includes conference space. The eco-certified The Westin Oaks Houston at the Galleria also features gift shops/newsstands, a garden, and concierge services. Self parking is free.

This 4-star Houston hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 11:00 AM.
Street Level Lobby Bar – On-site bar. Guests can enjoy drinks at the bar. Happy hour is offered.
White Oak Kitchen + Drink – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • Free self parking on site
  • Valet parking on site (USD 53 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 30 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Street Level Lobby Bar
  • White Oak Kitchen + Drink

Things to do

  • 24-hour health club
  • Designer stores
  • Outdoor pool
  • Shopping centre

Family friendly

  • Free cot
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 11 meeting rooms
  • 25,304 square feet of conference space

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:30 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 29.25 per accommodation, per night.
  • Service fee: 0.61 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 30.00 per person
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 53 per night (in/out privileges)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 10 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Houston Galleria Westin
Houston Galleria Westin Oaks
Westin Houston Galleria
Westin Houston Galleria Oaks
Westin Oaks
Westin Oaks Hotel
Westin Oaks Hotel Houston Galleria
Westin Oaks Houston Galleria
Westin Hotel Oaks
Westin Oaks Houston At The Galleria Hotel Houston
Westin Oaks Houston Galleria Hotel
The Westin Oaks Houston at the Galleria Hotel
The Westin Oaks Houston at the Galleria Houston
The Westin Oaks Houston at the Galleria Hotel Houston

The Westin Oaks Houston at the Galleria Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 676 out of 1002 reviews" "
Rating 8 - Good. 188 out of 1002 reviews" "
Rating 6 - Okay. 67 out of 1002 reviews" "
Rating 4 - Poor. 38 out of 1002 reviews" "
Rating 2 - Terrible. 33 out of 1002 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Someone must have been smoking weed in the hallway, because I woke up around 1:30/1:45am to the unmistakeable smell of weed in my hotel room where I and my young children were sleeping. I do not feel like there was much value for over $300 for the night. It was also loud on and off all night - not necessarily people as much as mechanical noises and maybe doors and elevators opening and closing to deal with the aftermath of whatever happened on our floor. There were carpet refreshers/fans blowing loudly immediately outside our room in the morning. No one asked how our stay was at checkout so no apologies or concessions were offered. The shower didn’t drain well, and I’m not sure the air conditioning was in great shape either. I have no recourse and am out a lot of money. Perhaps a parent with children is not the right demographic for this hotel. It otherwise seemed promising, and the gym was quite good. Room service was fast.
Stayed 1 night in Sep 2024

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Tametria

Business traveller
Liked: Amenities, property conditions & facilities
Very, very nice hotel. The staff were super awesome!! Excellent customer service!!!
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Sep 2024

8/10 Good

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
AC was a liitle poor, climate control in room was not that good. They charged me $30.00 for packaging handling of little things which was very unsatisfying.
Stayed 2 nights in Sep 2024

10/10 Excellent

Chelsea

Stayed 1 night in Sep 2024

10/10 Excellent

Gume, Laredo

Stayed 1 night in Aug 2024

10/10 Excellent

Elisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jul 2024

10/10 Excellent

Alberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big areas and beautiful room
Stayed 1 night in Aug 2024

10/10 Excellent

Stephanie, Prosper

Stayed 1 night in Aug 2024

8/10 Good

Armando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked that everything we needed to do was conveniently close. The mall was easily accessible and so were the stores we needed to go to. What I didn’t like was that if you need ADA parking there were only 4 parking spots available for that.
Stayed 1 night in Sep 2024

6/10 Okay

Nick

Stayed 3 nights in Aug 2024

10/10 Excellent

Roque

Liked: Cleanliness, staff & service, property conditions & facilities
Still no restaurant…
Stayed 7 nights in Aug 2024

10/10 Excellent

Tammy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel. Convenient to shopping
Stayed 2 nights in Aug 2024

8/10 Good

Joao

Liked: Cleanliness, staff & service, property conditions & facilities
Getting by a bit outdated, but location is unique, easy parking
Stayed 2 nights in Aug 2024

10/10 Excellent

Maryann

Stayed 3 nights in Aug 2024

8/10 Good

andrew

Disliked: Property conditions & facilities
Not sure if there was a problem from the recent hurricane, but the lobby and several other floors had a terrible mildew smell. Other than that, the hotel was nice
Stayed 1 night in Aug 2024

10/10 Excellent

Jacquline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’d love to stay at this property because it is attached to the Houston Galleria shopping center. It is so easy, and relaxing.
Stayed 1 night in Aug 2024

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will be back
Awesome
Stayed 1 night in Aug 2024

10/10 Excellent

ariel

Stayed 3 nights in Aug 2024

2/10 Terrible

Jorge

Stayed 1 night in Aug 2024

10/10 Excellent

Ma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel limpio y conveniente estar en el mall. Su staff muy amable.
Stayed 1 night in Aug 2024

10/10 Excellent

Jesús, Tampico

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 3 nights in Aug 2024

4/10 Poor

Yesica

Disliked: Staff & service, amenities, property conditions & facilities
Nothing It was terrible
Stayed 3 nights in Aug 2024

4/10 Poor

Yesica

It was hell Like seriously it sucked
Stayed 1 night in Aug 2024