They seemed to care way more about making money Over Hospitality. My recent stay at this vrbo left me very disappointed. We saved for months for this vacation for my daughter’s birthday and Thanksgiving. It seemed that the host's/vrbo’s priority was more focused on making money than ensuring a positive experience for guests. The lack of attention to hospitality was evident, and it impacted the overall quality of our stay. I hope the host considers balancing their priorities for future guests. A few examples- TVs were broken, internet was bad, couldn’t get connections for parades or football games on thanksgiving day. We we were told the internet provider would come out on the first full day we were there and they never did, many utensils needed to cook were broken, on top of having to pay so much money and then still having to buy toilet paper, paper towels, soap, shampoo, detergent, etc was very disappointing. My family stayed in another Vrbo 5 minutes away in the same town with a different property management company and had it all (built in shampoo, conditioner, soap, tons of toilet paper, etc) and that property was way more affordable as well. It had a hot tub, good internet and TV’s, and was a lot more affordable. It’s apparent they only care about making money and not about making the clients stay more enjoyable