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Extended Stay America Suites Indianapolis Northwest I465

2.5 star property

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Property amenity
Lobby
Desk, blackout curtains, iron/ironing board, free WiFi
Studio, 2 Double Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Reviews

5.4 out of 10

Popular amenities

  • Gym
  • Pet-friendly
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Kitchen

Explore the area

Map
9370 Waldemar Rd, Indianapolis, IN, 46268
  • St. Vincent Indianapolis Hospital
    ‪4 min drive‬
  • Fashion Mall at Keystone
    ‪12 min drive‬
  • Butler University
    ‪16 min drive‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪28 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Studio, 1 King Bed, Accessible, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Studio, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

Extended Stay America Suites Indianapolis Northwest I465

Hotel in Indianapolis with free breakfast and 24-hour fitness centre
This smoke-free hotel features a 24-hour fitness centre, laundry facilities and a 24-hour front desk. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Weekly housekeeping is available.
Extended Stay America Suites Indianapolis Northwest I465 offers 139 accommodations with coffee/tea makers and an iron/ironing board. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Extended Stay America Suites Indianapolis Northwest I465. During your stay, you'll be close to Hoosier Heights Indianapolis. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities, a lift and a vending machine
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute drive from Hoosier Heights Indianapolis and a few minutes from St. Vincent Indianapolis Hospital
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is available daily. WiFi is free in public spaces. A 24-hour fitness centre, a vending machine, and laundry facilities are also featured at the business-friendly Extended Stay America Suites Indianapolis Northwest I465. Free self parking is available.

This Indianapolis hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 11:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 11:00 AM

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America I-465
Extended Stay America I-465 Hotel
Extended Stay America I-465 Hotel Indianapolis Northwest
Extended Stay America Indianapolis Northwest I-465
Extended Stay America Indianapolis Northwest I-465 Hotel
Extended Stay Indianapolis
Indianapolis Extended Stay
Extended Stay America Indianapolis
Extended Stay America Indianapolis Northwest I 465
Extended Stay America Suites Indianapolis Northwest I465 Hotel

Extended Stay America Suites Indianapolis Northwest I465 Reviews

Reviews

5.4
Rating 10 - Excellent. 171 out of 1004 reviews
Rating 8 - Good. 161 out of 1004 reviews
Rating 6 - Okay. 171 out of 1004 reviews
Rating 4 - Poor. 176 out of 1004 reviews
Rating 2 - Terrible. 325 out of 1004 reviews

5.8/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed Bugs!
BED BUGS! I checked out a day early and spoke to a hotels.com rep about getting one day refunded. I checked out early.
Stayed 2 nights in Dec 2024

4/10 Poor

Heather

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reserved 2 rooms.1st room for our kids was fine. Husband & I had a room that smelled of cigarette smoke, but asked to change rooms in the morning. In hindsight, I should have asked to change rooms that first night, but we were tired from traveling. They did not have another room available with a king bed, so we agreed to a smaller room with a queen. That room was missing the TV and the refrigerator! We told the desk personnel & they said they'd talk w/manager. Upon returning to our room that evening, several occupied rooms we passed in the hallway had cigarette smoke seeping out. (There were signs posted as it being a non-smoking facility, but the staff apparently doesn't enforce/kick out people for smoking). There was loud music coming from the room next to ours after midnight. I called the desk to ask when their quiet hours begin, and he didn't know what I meant by quiet hours. I asked for him to knock on the door to ask that guest to turn off/down the music. An hour later, my husband had to go down to the desk & demanded they tell the other guest to turn down the music. It wasn't just playing, it was blaring. Upon checkout, I asked to see my charges as I booked 2 rooms. 1 room was fine, but I expected to be reimbursed for the 2nd one (smoke, noise, queen, no fridge, no tv). They told me I'd see an email w/adjustments. No discounts/adjustments given. I was charged the full amount. Very disappointed!!!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Breyon

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Is great place to stay.I wouldn't have any other way
Stayed 2 nights in Nov 2024

4/10 Poor

Ashley

Travelled with family
Disliked: Staff & service
Stayed 2 nights in Nov 2024

2/10 Terrible

Fortune

Disliked: Cleanliness, staff & service, property conditions & facilities
I need my deposit back.
Stayed 1 night in Nov 2024

2/10 Terrible

Alfaroh

Travelled with family
Stayed 1 night in Nov 2024

10/10 Excellent

Tenisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Jawand

Travelled with partner
Disliked: Cleanliness
Some repairs need to be made in the room that I was staying in room 152 paint was peeling off the tub and water was running non-stop from the tub.
Stayed 3 nights in Nov 2024

6/10 Okay

Alfaroh

Stayed 1 night in Nov 2024

2/10 Terrible

Jane

Business traveller
Mix up between Expedia and the hotel finally got Expedia to refund money after one 1/2 hours. Ended up sleeping in my truck which I got no sleep at all! Was not a happy person Further more I had to listen to both the hotel clerk and Expedia employee arguing about it for the duration of the hour and half!!!
Stayed 1 night in Nov 2024

10/10 Excellent

CARLTON

Stayed 1 night in Nov 2024

4/10 Poor

Linda

Liked: Cleanliness, staff & service, room comfort
Stay somewhere else!
To start: Nothing in kitchen to use, no ice bucket, phone not working, 2 lights not working. The breakfast was horrible - coffee and a few nutri-grain bars. Sad!
Stayed 1 night in Nov 2024

10/10 Excellent

Joan, Grandville

Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice.
Stayed 1 night in Nov 2024

4/10 Poor

Carl

Stayed 13 nights in Oct 2024

2/10 Terrible

Brandon

Disliked: Staff & service, property conditions & facilities, room comfort
Lies about deposits and won’t return it
I stayed here and paid a 100 dollar deposit at the hotel. After some time, I called in regards to my deposit. I was told twice that my refund was coming and it never happened. I disputed the charge with my bank and they sent back it was for the room when I booked through Hotels.com. I do not recommend this place to anyone.
Stayed 1 night in Aug 2024

2/10 Terrible

Major

Disliked: Staff & service
Stayed 1 night in Oct 2024

2/10 Terrible

Roberta

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel does NOT look like the pictures online. We checked in on a Friday and there was a wet towel in the hallway floor near the lobby, that exact same wet towel sat there until we checked out 3 days later. Our room was never cleaned nor were we asked if we needed anything restocked. If you want new towels you have to go return them yourself and was always told by the morning front desk lady they did not have anymore towels to exchange our wet towels. Magically the housekeeper found some everytime which we were told was from her “personal stock” by front desk lady. Did not feel safe even going out to my car after dark. People staying there were very questionable. There was an eaten chicken bone in the light outside our room and it stayed there the entire time of our stay. The hallways stunk and it was very outdated. The one good thing I could say was the beds were comfortable.
Stayed 3 nights in Oct 2024

6/10 Okay

John

Disliked: Staff & service, property conditions & facilities
Rooms were OK. Halls often stunk of weed.
Stayed 3 nights in Oct 2024

2/10 Terrible

Natrianna

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not professional at all, dirty, don’t have things u would need as far as toothpaste, mouthwash etc lobby was very dirty glass windows was very dirty hallways stink room had stink bugs i would not stay der again
Stayed 1 night in Sep 2024

2/10 Terrible

Jason

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Stayed 11 nights in Sep 2024

8/10 Good

Beny

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
.
Stayed 1 night in Sep 2024

6/10 Okay

Charity

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Smell
The carpet needs to be replaced and maybe pressure wash the shower grout or something
Stayed 1 night in Sep 2024

10/10 Excellent

Abdulmasih

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Sharon

Travelled with group
Liked: Room comfort
Stayed 1 night in Sep 2024

4/10 Poor

David

Liked: Cleanliness
Disliked: Staff & service, amenities
When I arrived late afternoon, there was no one to check me in. Someone from cleaning staff said to yell loudly and some one will come. I tried that; no one came. I searched around and finally found some one on a smoke break who checked me in. Then one elevator was down and the clerk did not give me good instructions on finding the other elevator. When I finally got to my room down a long hall, my plastic key did not work, so I had to retrace my steps, with luggage, to get one that did work. The room itself was fine. The grab-and-go breakfast was nothing more than dried oatmeal packets.
Stayed 1 night in Sep 2024