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Homewood Suites by Hilton Indianapolis-Keystone Crossing

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Homewood Suites by Hilton Indianapolis-Keystone Crossing

Sports facility
Free daily full breakfast
Reception
Exterior
32-inch plasma TV with cable channels, TV

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Parking included
  • Gym

Explore the area

Map
2501 E 86th St, Indianapolis, IN, 46240
  • Fashion Mall at Keystone
    16 min walk
  • Dave & Buster's
    6 min drive
  • Castleton Square
    6 min drive
  • Indianapolis, IN (IND-Indianapolis Intl.)
    34 min drive

Room options

View all photos for Suite, 1 Bedroom, Non Smoking (1 King Bed, 1 Sofa Bed)

Egyptian cotton sheets, premium bedding, down duvets

Suite, 1 Bedroom, Non Smoking (1 King Bed, 1 Sofa Bed)

  • 44 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Double Beds, Non-Smoking, Accessible

Egyptian cotton sheets, premium bedding, down duvets

Two Double Beds, Non-Smoking, Accessible

  • 53 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets

Room, Accessible, Non Smoking

  • 44 sq m
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Room, 1 Bedroom

Egyptian cotton sheets, premium bedding, down duvets

Room, 1 Bedroom

  • 44 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, 2 Bathrooms (1 King Bed, 2 Double Beds, 1 Sofa Bed)

Egyptian cotton sheets, premium bedding, down duvets

Suite, 2 Bedrooms, 2 Bathrooms (1 King Bed, 2 Double Beds, 1 Sofa Bed)

  • 85 sq m
  • Sleeps 9
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Fireplace (1 King Bed, 1 Sofa Bed)

Egyptian cotton sheets, premium bedding, down duvets

Suite, 1 Bedroom, Fireplace (1 King Bed, 1 Sofa Bed)

  • 53 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 44 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Fireplace (2 Queen Beds, 1 Sofa Bed)

Suite, 1 Bedroom, Fireplace (2 Queen Beds, 1 Sofa Bed) | Egyptian cotton sheets, premium bedding, down duvets

Suite, 1 Bedroom, Fireplace (2 Queen Beds, 1 Sofa Bed)

  • 53 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for One King Bed, Hearing Acc Suite, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets

One King Bed, Hearing Acc Suite, Non Smoking

  • 44 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking (1 King Bed, 1 Double Bed, 1 Sofa Bed)

Suite, 2 Bedrooms, Non Smoking (1 King Bed, 1 Double Bed, 1 Sofa Bed) | Egyptian cotton sheets, premium bedding, down duvets

Suite, 2 Bedrooms, Non Smoking (1 King Bed, 1 Double Bed, 1 Sofa Bed)

  • 85 sq m
  • Sleeps 5
  • 1 King Bed, 1 Double Bed and 1 Double Sofa Bed

View all photos for One Double Bed, Non-Smoking, Accessible

One Double Bed, Non-Smoking, Accessible | Egyptian cotton sheets, premium bedding, down duvets

One Double Bed, Non-Smoking, Accessible

  • 44 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

Homewood Suites by Hilton Indianapolis-Keystone Crossing

Hotel with free breakfast, near Fashion Mall at Keystone
This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a 24-hour business centre. Free full breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Homewood Suites by Hilton Indianapolis-Keystone Crossing offers 116 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Select Comfort beds feature Egyptian cotton sheets, down duvets and premium bedding. 32-inch plasma televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Indianapolis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Homewood Suites by Hilton Indianapolis-Keystone Crossing. During your stay, you'll be within walking distance of Fashion Mall at Keystone. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include free food shopping service, dry cleaning/laundry and luggage storage
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from Fashion Mall at Keystone and 15 minutes from Children's Museum of Indianapolis
  • Free shopping centre and local-area shuttle service
  • Cats and dogs welcome for a fee
Homewood Suites by Hilton Indianapolis-Keystone Crossing offers its guests an outdoor pool and a 24-hour fitness centre. Public spaces have free WiFi. A 24-hour business centre and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 289 square feet (27 square metres) and includes conference space. An area shuttle within 5 mi and A shopping centre shuttle are free. Barbecue grills, multilingual staff, and a garden are also featured at the business-friendly Homewood Suites by Hilton Indianapolis-Keystone Crossing. Self parking is free.

This Indianapolis hotel is smoke free.

Guests are served a free full breakfast daily from 6 AM to 10 AM. The hotel hosts a free manager's reception on selected days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 mi
  • Area shuttle
  • Free shopping centre shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 289 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Crossing Indianapolis
Homewood Suites Hilton Crossing
Homewood Suites Hilton Crossing Hotel
Homewood Suites Hilton Crossing Hotel Indianapolis
Homewood Suites Hilton Indianapolis Crossing
Homewood Suites Hilton Indianapolis Crossing Hotel
Homewood Suites Indianapolis Crossing
Homewood Indianapolis
Homewood Suites Hilton Indianapolis Keystone Crossing Hotel
Homewood Suites Hilton Keystone Crossing Hotel
Homewood Suites Hilton Indianapolis Keystone Crossing
Homewood Suites Hilton Keystone Crossing
Homewood Suites by Hilton Indianapolis at the Crossing
Homewood Suites by Hilton Indianapolis Keystone Crossing
Homewood Suites by Hilton Indianapolis-Keystone Crossing Hotel

Homewood Suites by Hilton Indianapolis-Keystone Crossing Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 275 out of 650 reviews" "
Rating 8 - Good. 183 out of 650 reviews" "
Rating 6 - Okay. 85 out of 650 reviews" "
Rating 4 - Poor. 58 out of 650 reviews" "
Rating 2 - Terrible. 49 out of 650 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joshua Lashawn

Liked: Cleanliness, property conditions & facilities
Great location
Stayed 2 nights in Sep 2024

10/10 Excellent

Mark

Stayed 1 night in Aug 2024

10/10 Excellent

Betty

I will definitely stay here again! I enjoyed my stay! Thank you so much Betty
Stayed 4 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

4/10 Poor

Brittani

Travelled with family
Liked: Cleanliness, staff & service, amenities
Refrigerator didn't work ..no ice was made all weekend. Sink in the bathroom didn't drain. One of the lights in the bathroom didn't work. Breakfast was great. Pool walls and ladder could use a good scrub but pool was still great :) overall nice hotel but my room needed a little work but would recommend:)
Stayed 2 nights in Jul 2024

6/10 Okay

christina

Stayed 1 night in Jul 2024

4/10 Poor

Maria

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Did NOT help vacation be restful.
First Hotel.com booked the incorrect room for us. The hotel was very old. The bathroom door would not latch shut. They have full size bottles of shampoo and conditioner and body qas mounted to the wall to decrease waste, but 2 of 3 were empty. The eggs and orange juice at breakfast were really gross. The "second room" had an old doorand they just put a kitchen chair in front of it to block access out. Everything is separate, so we had to walk outside to get to the "main house"/lobby for breakfast. There was also a white substance spattered on the curtains... ewww.
Stayed 2 nights in Jul 2024

6/10 Okay

Paul

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Place was nice but need some maintenance.
Stayed 1 night in Jun 2024

8/10 Good

Amanda

Stayed 4 nights in May 2024

2/10 Terrible

jodi

Travelled with family
Disliked: Staff & service, property conditions & facilities
Don’t stay here over priced fraudulent advertisem!
Booked this room for 490$! Outrageous to begin with but had to have a room. Booked this room because we needed a pool For three littles! Got there pool Was closed couldn’t pass inspection, this should have been clearly stated! No ice they ran out! Hot water was not a thing in the shower! 3 towels for 4 people they ran out! You can see daylight through the exterior doors! This place needs an update!
Stayed 1 night in May 2024

10/10 Excellent

jean-christophe

Stayed 3 nights in May 2024

8/10 Good

Frederick

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

8/10 Good

Todd

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2024

2/10 Terrible

Deborah

Travelled with family
Disliked: Property conditions & facilities, room comfort
Room mixup, no solution
We checked in and gave us our room. We went to our room to find out it was a totally different room than the type we reserved. They gave us a king with a sofa instead of 2 queens with a sofa. We have two teenage children, a sofa pullout does not work They were sold out for the night, so they couldn't switch rooms. They blamed it on using Hotels.com/Expedia for the mix-up. Front desl said we can't ever guarantee that we'll get the room style right if you don't book directly. To make matters worse, the condition of the room was terrible. Some updates, but the places that were not updated were frankly gross. Will not stay again.
Peeling ceiling
broken bathroom door
Loose tub faucet
Shredded window curtains
Stayed 1 night in Apr 2024

6/10 Okay

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Apr 2024

8/10 Good

Alicia

Stayed 2 nights in Mar 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly what we needed!
Needed a safe, clean room for myself and 2 young children while traveling. We just needed 1 nt and not the extended stay. This hotel popped up on a search of the Indianapolis area at a very reasonable price. We all loved the comfort and space of the room (3 of us on a roadtrip for several days - we needed space!). The hotel is setup like a small community and not a traditional hotel. This was beautiful but did cause a bit of a hiccup in the morning as i needed to drive to breakfast vs just heading downstairs. The service was outstanding! So polite and professional at every meeting we had. I would definitely stay here again in the future!
Stayed 1 night in Mar 2024

8/10 Good

Keisha

Travelled with family
Liked: Property conditions & facilities
Friendly staff. Easy access to food and convenience stores.
Stayed 1 night in Mar 2024

2/10 Terrible

Andria

Stayed 1 night in Mar 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Disappointed
Front desk staff was very nice. However, toilet didn't work, and we were awakened at 5:00am with sounds of running above us that continued for hours - despite calling the front desk to report the concern.
Stayed 1 night in Mar 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Moldy and not cleaned
Room was filthy and had mold in one of the closets which I didn’t discover until I woke up in the middle of the night having to run and grab allergy medicine from my car due to the reaction from the mold.
Mold in bathroom closet.
Stayed 4 nights in Mar 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

6/10 Okay

Ashley

Travelled with family, Travelled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness
Priced higher than it ended up being worth.
Upon checking in we noticed an old bar of soap on the soap tray in the shower... indicative of them not cleaning it at all. Then when we returned from our event... the bathroom was overflowing with water from a leak in the ceiling. We were moved rooms quickly and service was ok but definitely wouldnt pay the price we did for this location again.
Stayed 1 night in Feb 2024

10/10 Excellent

Laurel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, neat, and tidy. Everything worked as expected. Suite organization worked for us.
Stayed 3 nights in Feb 2024