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Quality Inn & Suites Brownsburg - Indianapolis West

2.5 star property

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Photo gallery for Quality Inn & Suites Brownsburg - Indianapolis West

Lobby
Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, free cots/infant beds, rollaway beds
Seasonal outdoor pool
Exterior
Desk, iron/ironing board, free cots/infant beds, rollaway beds

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
31 Maplehurst Dr, Brownsburg, IN, 46112
  • Eagle Creek Park
    ‪9 min drive‬
  • Lucas Oil Indianapolis Raceway Park
    ‪10 min drive‬
  • Indianapolis Motor Speedway
    ‪13 min drive‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Bathtub

Hair dryer, towels

Standard Room, 1 King Bed, Non Smoking, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

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The price is €139
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includes taxes & fees
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About this property

Quality Inn & Suites Brownsburg - Indianapolis West

Hotel in Brownsburg with free breakfast and 24-hour fitness centre
This hotel features a 24-hour fitness centre, coffee/tea in a common area and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available once per stay.
Quality Inn & Suites Brownsburg - Indianapolis West offers 75 accommodations with free newspapers and coffee/tea makers. Plasma televisions come with premium cable channels.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites Brownsburg - Indianapolis West. During your stay, you'll be close to Lucas Oil Indianapolis Raceway Park. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 13 minutes by car from Indianapolis Motor Speedway and 10 minutes from Lucas Oil Indianapolis Raceway Park
  • Cats and dogs welcome for a fee
Quality Inn & Suites Brownsburg - Indianapolis West offers its guests a 24-hour fitness centre and a seasonal outdoor pool. Public spaces have free WiFi and wired Internet. Free breakfast is served. The business-friendly Quality Inn & Suites Brownsburg - Indianapolis West also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Limited free parking is available on a first-come, first-served basis.
Guests are served a free buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • HDTV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9 AM to 11 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Brownsburg
Holiday Inn Express Indianapolis Brownsburg
Holiday Inn Express Indianapolis Hotel Brownsburg
Quality Inn Brownsburg
Quality Brownsburg
Quality Inn & Suites Brownsburg - Indianapolis West Hotel
Quality Inn & Suites Brownsburg - Indianapolis West Brownsburg

Quality Inn & Suites Brownsburg - Indianapolis West Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 314 out of 951 reviews
Rating 8 - Good. 372 out of 951 reviews
Rating 6 - Okay. 145 out of 951 reviews
Rating 4 - Poor. 75 out of 951 reviews
Rating 2 - Terrible. 45 out of 951 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Cameron

Stayed 1 night in Nov 2024

2/10 Terrible

Britny

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing
I recently had the misfortune of staying at this hotel, and unfortunately, my experience was subpar. The rooms are outdated and in dire need of renovation. The remote control, held together with duct tape, was a telling sign of the hotel's neglect. The towels were stained and had a strong unpleasant odor. The breakfast spread was also lacking, with cold, hard butter and no water offered. The only beverage option was watered-down apple juice and orange juice. What was most concerning, however, was the unprofessional behavior of the staff. They openly complained about each other and engaged in gossip, creating a toxic atmosphere. It's clear that this hotel needs new management and a complete overhaul to bring it up to modern standards. Until then, I would not recommend staying here.
Stayed 2 nights in Nov 2024

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

liza, Plainfield

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were updated and clean. Morning staff was friendly. Several breakfast options with a modern dining area. Walkable to gas station/fast food. Many stores & restaurants in the area. Easy on/off to the highway. My husband said he liked the bed & bedding and he NEVER sleeps well in hotels.
Stayed 1 night in Nov 2024

8/10 Good

Jill

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was kind and accommodating, spaces were clean, and area around was quiet and convenient. The only thing was that our door and door handle was clearly in need of repair and took a while to open. Other than that, we enjoyed our stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great except the bar, the manager from the restaurant had to run the hotel bar but was not bartender.
Stayed 1 night in Jul 2024

6/10 Okay

Edward

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The room had a usual smell, as well as looked run down. The door was hard to open, like it kept catching on the latch. The mirror in the bathroom was crooked, and the walls looked like they needed a fresh coat of paint. The refrigerator made a weird noise all night as well. The toilet did not flush and when we brought it to the hotel’s attention, we were moved to another room.
Stayed 1 night in Nov 2024

10/10 Excellent

Adriane

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Host was polite. Room was clean and comfortable.
Stayed 1 night in Oct 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to where we wanted to eat and it worked out really nicely.
Stayed 1 night in Oct 2024

10/10 Excellent

Bill

La Quinta
Typical LA Quinta high quality standards.
Stayed 1 night in Oct 2024

10/10 Excellent

Patricia

Stayed 3 nights in Oct 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Abdelhadi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It’s the second time I came to this hotel as per the quick service
Stayed 2 nights in Oct 2024

10/10 Excellent

Dondre Asa, Highland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in and out was easy. No complaints about the stay at all.
Stayed 3 nights in Oct 2024

8/10 Good

rick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
was close to where me needed. when I booked I was thinking it said it had a in/out pool with hot tub.
Stayed 3 nights in Oct 2024

8/10 Good

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
employes
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Cleaning room overlooked!
The room was clean when I arrived but was never cleaned again while I was there. (Sunday night thru Thursday morning. ) I guess the cleaning team missed my room or management did not let them know it needed cleaning. Breakfast was tasty.
Stayed 4 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price
Stayed 2 nights in Oct 2024

10/10 Excellent

Robin

Liked: Amenities
great staff and great looking room
Stayed 1 night in Oct 2024

8/10 Good

Timothy

Stayed 1 night in Oct 2024

2/10 Terrible

Edwin

Stayed 1 night in Sep 2024

6/10 Okay

Janice

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Needs renovations
Definitely needs renovated. Jetted tub was so bad I didn’t use it, which was the main reason I got the room I did. Places in walls, particularly corners needed repaired. All together dingy looking. No USB ports. Unheard of in this day.
Stayed 1 night in Sep 2024

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