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Quality Inn & Suites Brownsburg - Indianapolis West

2.5 star property

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Photo gallery for Quality Inn & Suites Brownsburg - Indianapolis West

Lobby
Desk, iron/ironing board, free cots/infant beds, rollaway beds
Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, free cots/infant beds, rollaway beds
Seasonal outdoor pool
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Parking included

Explore the area

Map
31 Maplehurst Dr, Brownsburg, IN, 46112
  • Eagle Creek Park
    ‪9 min drive‬
  • Lucas Oil Indianapolis Raceway Park
    ‪10 min drive‬
  • Indianapolis Motor Speedway
    ‪13 min drive‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Bathtub

Hair dryer, towels

Standard Room, 1 King Bed, Non Smoking, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

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The price is €124
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About this property

Quality Inn & Suites Brownsburg - Indianapolis West

Hotel in Brownsburg with free breakfast and 24-hour fitness centre
This hotel features a 24-hour fitness centre, coffee/tea in a common area and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available once per stay.
Quality Inn & Suites Brownsburg - Indianapolis West offers 75 accommodations with free newspapers and coffee/tea makers. Plasma televisions come with premium cable channels.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites Brownsburg - Indianapolis West. During your stay, you'll be close to Lucas Oil Indianapolis Raceway Park. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 13 minutes by car from Indianapolis Motor Speedway and 10 minutes from Lucas Oil Indianapolis Raceway Park
  • Cats and dogs welcome for a fee
Quality Inn & Suites Brownsburg - Indianapolis West offers its guests a 24-hour fitness centre and a seasonal outdoor pool. Public spaces have free WiFi and wired Internet. Free breakfast is served. The business-friendly Quality Inn & Suites Brownsburg - Indianapolis West also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Limited free parking is available on a first-come, first-served basis.
Guests are served a free buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • HDTV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9 AM to 11 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Brownsburg
Holiday Inn Express Indianapolis Brownsburg
Holiday Inn Express Indianapolis Hotel Brownsburg
Quality Inn Brownsburg
Quality Brownsburg
Quality Inn & Suites Brownsburg - Indianapolis West Hotel
Quality Inn & Suites Brownsburg - Indianapolis West Brownsburg

Quality Inn & Suites Brownsburg - Indianapolis West Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 326 out of 977 reviews
Rating 8 - Good. 377 out of 977 reviews
Rating 6 - Okay. 151 out of 977 reviews
Rating 4 - Poor. 77 out of 977 reviews
Rating 2 - Terrible. 46 out of 977 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Larry, Middle Amana

Liked: Cleanliness
Okay property, but not warm in attitude of staff at reception desk. Not very personable.
Stayed 1 night in Feb 2025

10/10 Excellent

Darion

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a quick stay for work but it worked out great!
Stayed 2 nights in Jan 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean

Stayed 1 night in Jan 2025

10/10 Excellent

raelynn

Liked: Cleanliness, staff & service, property conditions & facilities
I was surprised that the property was so nice , clean and modern. I expected that because it was so affordable it would be sketchy. I would visit and recommend this property to anyone. The breakfast was good too!
Stayed 1 night in Jan 2025

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Lacey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Richard

Stayed 2 nights in Jan 2025

10/10 Excellent

Stuart

Stayed 5 nights in Jan 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Coffee could be better.
Stayed 1 night in Dec 2024

8/10 Good

June

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and quiet. Breakfast in the morning was good.
Stayed 2 nights in Dec 2024

2/10 Terrible

Karmen, Albemarle

Travelled with family, Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
The front desk woman was so nasty and had the worst attitude. The entire place smelled like Fabuloso. Our room had ants, and was filthy, when I called to let them know, they said because of the rain, there were ants, and didn’t give it a second thought. The back door was supposed to remain closed, and was propped open and very unsafe. There is trash all over the exterior, and the bathrooms are disgusting. Don’t waste your money
Stayed 1 night in Dec 2024

4/10 Poor

Daniel

Liked: Cleanliness
Was there a couple of days before Christmas and on Monday morning they decide to do the roof in the morning keeping anyone who wanted to sleep awake
Stayed 3 nights in Dec 2024

8/10 Good

John, Davenport

Stayed 2 nights in Dec 2024

10/10 Excellent

Melvin, Johnson City

Stayed 1 night in Dec 2024

6/10 Okay

Tracie

Travelled with family
Disliked: Amenities
Vending machines were empty.
Stayed 2 nights in Dec 2024

8/10 Good

Warren

Liked: Staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Yesica

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a nice place to stay just outside Indianapolis. The property is nice and breakfast was fantastic. While check-in was smooth, the woman at the front desk didn't seem happy to be there.
Stayed 1 night in Nov 2024

8/10 Good

Sheryl

Liked: Cleanliness, staff & service
Comfortable, easy to get to. Would stay again
Stayed 2 nights in Nov 2024

4/10 Poor

Cameron

Stayed 1 night in Nov 2024

2/10 Terrible

Britny

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing

I recently had the misfortune of staying at this hotel, and unfortunately, my experience was subpar. The rooms are outdated and in dire need of renovation. The remote control, held together with duct tape, was a telling sign of the hotel's neglect. The towels were stained and had a strong unpleasant odor. The breakfast spread was also lacking, with cold, hard butter and no water offered. The only beverage option was watered-down apple juice and orange juice. What was most concerning, however, was the unprofessional behavior of the staff. They openly complained about each other and engaged in gossip, creating a toxic atmosphere. It's clear that this hotel needs new management and a complete overhaul to bring it up to modern standards. Until then, I would not recommend staying here.
Stayed 2 nights in Nov 2024

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

liza, Plainfield

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were updated and clean. Morning staff was friendly. Several breakfast options with a modern dining area. Walkable to gas station/fast food. Many stores & restaurants in the area. Easy on/off to the highway. My husband said he liked the bed & bedding and he NEVER sleeps well in hotels.
Stayed 1 night in Nov 2024