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Quality Suites

2.5 star property

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Suite, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board
Free full breakfast
In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Reception

Reviews

6.8 out of 10

Popular amenities

  • Pet-friendly
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
55 S High School Road, Indianapolis, IN, 46241
  • Place, 8 Seconds Saloon
    ‪5 min drive‬
  • Place, Dallara IndyCar Factory
    ‪9 min drive‬
  • Place, Indianapolis Motor Speedway
    ‪10 min drive‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 2 Double Beds, Non Smoking (Grab bars in tub)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds, Non Smoking (Grab bars in tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

Quality Suites

Hotel in Indianapolis with free breakfast and fitness centre
Along with a fitness centre, this hotel has a business centre and conference space. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and a front desk safe.
Quality Suites offers 55 air-conditioned accommodations with a safe and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at Quality Suites, you'll be within walking distance of 8 Seconds Saloon. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast offered
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym
  • 10 minutes by car from Lucas Oil Stadium and 10 minutes from Indiana Convention Center
  • Pets welcome for a fee
WiFi and wired Internet are free in public spaces. A business centre and a meeting room are available. Free breakfast is served. A fitness centre, a vending machine, and laundry facilities are also featured at the business-friendly Quality Suites. Self parking is free.

Smoking is allowed in designated areas at this Indianapolis hotel.

Guests are served a free full breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Airport Suites
Best Western Airport Suites
Best Western Suites Hotel Airport
Suites Airport
Best Western Airport Suites Hotel Indianapolis
Best Western Airport Suites Hotel
Best Western Airport Suites Indianapolis
Indianapolis Best Western
Rockville Suites
Quality Suites Hotel
Quality Suites Indianapolis
Best Western Airport Suites
Quality Suites Hotel Indianapolis

Quality Suites Reviews

Reviews

6.8
Rating 10 - Excellent. 118 out of 546 reviews
Rating 8 - Good. 163 out of 546 reviews
Rating 6 - Okay. 111 out of 546 reviews
Rating 4 - Poor. 80 out of 546 reviews
Rating 2 - Terrible. 74 out of 546 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Nicholas

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No one should ever stay here. Run!
Stayed 1 night in Jul 2025

2/10 Terrible

Kaitlyn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Gabriel

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not going to any more Quality Inns

Let me start by saying that it should be illegal for this establishment to put the word “Quality” next to anything these people do, say, or own. If this review is too long for you, that should speak volumes right there. We reserved a room a month in advance for our trip to GenCon. On the final leg of our journey, about an hour away, we were called and notified that our room had a “problem with the AC” and would not be available. They would not offer any compensation for this inconvenience, but did offer a refund of the room - or an alternative room. I should have taken the deal, and booked almost anywhere else. When we first arrived, I was immediately taken aback by the dark lighting, dingy conditions and cold atmosphere. It was something akin to a dive bar, and I was sure that we’d be staying in room 1408. Naturally, after many long hours on the road, the first thing we did was attempt to utilize their concessions for a drink. The grimy, greasy machine spat out its tiny portions of juice and water, which was a relief for the moment. These would be gone an hour later, presumably removed by the hotel staff to save on expenses. I should mention: another thing that surely could have become an issue was the parking lot. There were not nearly as many parking spaces as there were rooms – probably around 18 total parking spaces. As well, I saw a total of 2 different employees during my thankfully short visit – which definitely would explain the poor conditions.
Stayed 2 nights in Jul 2025

8/10 Good

Vicky

Travelled with family
Liked: Cleanliness, room comfort
After reviewing reviews, I was a bit concerned, but the more recent ones made me feel better. We were pleased with the little suite that gave my sister and I plenty of room. The room was veer attractive so we're pleased. There were a couple of issues. We had to ask for a second roll of toilet paper as we were leaving the hotel. The person at the
Stayed 3 nights in Jul 2025

2/10 Terrible

Jamar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Heather

Travelled with group
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was by the lobby and we didn't hear a thing. Very quiet and the room was very clean. Could use some work on the water in the bathroom. Not much pressure and it took awhile to get hot water also the bathroom sink didn't drain. Overall it was a good stay the breakfast was the best I've seen in hotel for awhile.
Bedroom
Living room
Stayed 1 night in Aug 2025

4/10 Poor

Wendy, Washington

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Richard

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Domingo

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

Joe

Stayed 1 night in Jul 2025

10/10 Excellent

john

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Daniel

Stayed 1 night in May 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around good. Breakfast was just ok though
Stayed 1 night in Apr 2025

8/10 Good

Billy

Stayed 1 night in Apr 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little place

Visited for a spontaneous one-night getaway with the family. Had an accident that required me to need another night's stay. Adding the additional night was an incredibly smooth process, and I didn't even have to switch rooms. It's definitely no-frills, but the room was great with two TVs, two beds, and a pull-out couch.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Tracy

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Horrible and dirty

Bathroom had mold and was filthy. Air vent at the top of the room would not close. Adjoining door to the next room would not lock. Smelled gas smell.
Stayed 1 night in Feb 2025

4/10 Poor

German C

Disliked: Staff & service
Room keys did not wirk, had to go back to counter 5 times. Breakfast very limited and semi cold
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveller

Business traveller
Liked: Room comfort
Disliked: Staff & service

Don’t waste your time and money.

Upon arriving at my check-in time, I, along with another customer, waited twenty minutes at the front desk before calling the number listed on the sign that states “Busy with guest, be back momentarily.” The guy who answered said he would be there right away. Five minutes later, he came and checked me in. Getting into my room, I see that the TVs lack remotes and there is orange powder residue on my blankets. I tried the breakfast my first morning here, and the gravy was cold that came straight from the warmer. The man preparing the breakfast was aware I was getting it and even watched as I ate, but said nothing. The hotel offers ice through an ice machine on the first floor, so I went and tried to get some. A piece of chewed gum came out of the ice machine. I was happy that there is washer/dryer provided, as advertised on Hotels.com and other places where this is listed. However, I notice that the washer and dryer must be paid for separately by quarters. This hotel is already being paid for, and guests have to pay for this service separately? This is not an included amenity; it is separate. This is a scam. Lastly, the staff don’t acknowledge you as you enter and exit, but they just play and talk on their phones or just stare at you, even if you say hi. Vending machine has expired food. I never got room service past the first day. Don’t bother coming here unless you’re strapped for money. Get an AirBnB or an apartment rented out as a “hotel” instead.
Stayed 4 nights in Nov 2024

8/10 Good

Magio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

10/10 Excellent

Amanda

Stayed 2 nights in Oct 2024

2/10 Terrible

Cortney, Lexington

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Chris

Travelled with family
Disliked: Cleanliness, property conditions & facilities
It was an average property at best. Our room was dirty, paint peeling and lots of mold in the bathroom. The air was cold but no hot water. I would not stay there again.
Stayed 1 night in Nov 2024