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Stella Swiss Quality Hotel

4.0 star property

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Photo gallery for Stella Swiss Quality Hotel

Property grounds
Spacious Roof Top Room | Mountain view
Front of property – evening/night
Spacious Roof Top Room | Mountain view
Minibar, in-room safe, individually decorated, individually furnished

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Room service
  • Laundry
  • Pool
  • Pet-friendly

Explore the area

Map
General-Guisan-Strasse 2, Interlaken, BE, 3800
  • Hoeheweg
    ‪4 min walk‬
  • Mystery Rooms
    ‪6 min walk‬
  • Interlaken Casino
    ‪8 min walk‬
  • Bern (BRN-Belp)
    ‪38 min drive‬

Room options

View all photos for Standard Quadruple Room

Exterior

Standard Quadruple Room

  • 27 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Single Room

Exterior

Single Room

  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Standard Twin Room

  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Spacious Roof Top Room

Spacious Roof Top Room | Mountain view

Spacious Roof Top Room

  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Queen Murphy Bed

View all photos for Simple room with small double bed

Minibar, in-room safe, individually decorated, individually furnished

Simple room with small double bed

  • 14.9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Large Room for 1 to 4 People

Minibar, in-room safe, individually decorated, individually furnished

Large Room for 1 to 4 People

  • 42 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

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About this property

Stella Swiss Quality Hotel

Hotel with free breakfast, a short walk to Mystery Rooms
Along with an indoor pool, this smoke-free hotel has a meeting room and concierge services. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, tour/ticket assistance and a garden are on-site.
Stella Swiss Quality Hotel offers 30 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Stella Swiss Quality Hotel, you're just a quick walk from Mystery Rooms. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 1-minute drive from Mystery Rooms and 5 minutes from Lake Brienz
  • Pets welcome for a fee
Free breakfast is served. WiFi is free in public spaces. An indoor pool, a terrace, and tour/ticket assistance are also featured at Stella Swiss Quality Hotel. Free self parking is available.

This 4-star Interlaken hotel is smoke free.

Guests are served a free buffet breakfast.
Room service is available.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Minibar
  • Room service

More

  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation
Cots are available only for children aged 2 years old and under.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 20.00 per pet, per night

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 20.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector and a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 8:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Stella Swiss Quality
Stella Swiss Quality Hotel
Stella Swiss Quality Hotel Interlaken
Stella Swiss Quality Interlaken
Swiss Quality Hotel Stella
Stella Swiss Quality
Stella Swiss Quality Hotel Hotel
Stella Swiss Quality Hotel Interlaken
Stella Swiss Quality Hotel Hotel Interlaken

Stella Swiss Quality Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 209 out of 414 reviews
Rating 8 - Good. 138 out of 414 reviews
Rating 6 - Okay. 35 out of 414 reviews
Rating 4 - Poor. 20 out of 414 reviews
Rating 2 - Terrible. 12 out of 414 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Son

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and very cosy with carpet floors and a very wide balcony. We were there during winter and the central heating was so warm. Staff was friendly and their breakfast was very much needed, as it would have been inconvenient to look for breakfast on those cold mornings. Btw, even though the forecast could be sunny up in Grindelwald, it’s always foggy all day in Interlaken during winter. So choosing a hotel close to the train stations or bus stops is a must.
Stayed 4 nights in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast and helpful Staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Easy check in. We were able to leave the car in the morning and spend the day in town.
Stayed 1 night in Oct 2024

10/10 Excellent

Deborah, Richboro

Stayed 1 night in Oct 2024

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The included breakfast was delicious! Staff was very welcoming and helpful when we had questions.
Stayed 3 nights in Oct 2024

10/10 Excellent

LARRY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are small by American standards in my opinion! Very few English television programs!
Stayed 7 nights in Oct 2024

10/10 Excellent

Lisette

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing
Stayed 4 nights in Oct 2024

10/10 Excellent

Neeraja

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is great and well managed. Staff was welcoming and very helpful. They made us feel at home, an amazing and memorable experience!
Stayed 3 nights in Sep 2024

10/10 Excellent

Bindy

Travelled with partner
Liked: Staff & service
Very nice hotel! Great breakfast. Could even use the hot plate to make your own eggs if you weren’t fond of theirs. The room could use a light above the headboard. Thanks!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Ashish

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice breakfast
Stayed 1 night in Sep 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Staff was friendly and very helpful. Hotel is clean and walking distance to shops and restaurants. We had a wonderful stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Patrick, Merced

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helped us with some accommodations. We were centrally located so using the train was a breeze. Our final morning we left early and the staff packed us a breakfast to go the night before. Would stay again if we ever come back.
Stayed 2 nights in Jul 2024

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean room, AC works perfectly, serves buffet breakfast.
Stayed 2 nights in Jul 2024

8/10 Good

Lori

Travelled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

Elizabeth, Norristown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had great views of the surrounding mountains and it was an easy walk to the train station which made travel super easy. The staff was also incredibly friendly. And I loved the eggs with silly drawings on them at breakfast!
Stayed 4 nights in Apr 2024

10/10 Excellent

Nghia, Costa Mesa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite clean professional staff and covenience.
Stayed 2 nights in Apr 2024

10/10 Excellent

Subhash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay at Interlaken
It was great place specially location from all restaurants and shops. Staff at reception was very nice and helpful. No problem at all except rooms were hot and they can’t turn on cooling until summer season start. We have to sleep with open window.
Stayed 3 nights in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honest review
Everything was very good especially the breakfast. Perhaps the swimming pool could have been a degree or so warmer! Will definitely stay here again
Stayed 1 night in Jan 2024

10/10 Excellent

Yelena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Trace

Stayed 4 nights in Nov 2023

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Ashok Daya

Stayed 3 nights in Nov 2023

10/10 Excellent

Timothy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and neat. Friendly and helpful staff. Convenient. Good breakfast. Pool is nice amenity and very clean. I used it a lot but it was otherwise rarely used during my four night stay.
Stayed 4 nights in Nov 2023

10/10 Excellent

RYAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'd stay again
I didn't ask much of the staff other than for dining options. All staff spoke enough English to get me by. Friendly and accommodating. Room was small, but clean and had a balcony. Good hot water with good pressure. Good location close to shopping and eating, but far enough away to be very quiet and safe.
Stayed 4 nights in Oct 2023

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel just a little off the main strip, so quieter but still super easy to walk everywhere. Staff were great, especially in reception and the breakfast area. Great breakfast with good variety. Rooms were fine, with a balcony and view which was nice. Would stay here again if in Interlaken.
Stayed 4 nights in Oct 2023