You'll have the entire apartment to yourself and will only share it with other guests in your party.
Grand Residence by NewInn
Family-friendly Istanbul apartment in Basaksehir with a full-service spa
Along with a full-service spa, this smoke-free apartment building has an indoor pool and a fitness centre. Self parking is free. Additionally, concierge services, laundry facilities and a free food/drink shopping service are on-site. Each apartment provides a Smart TV with cable channels, plus a kitchen with a fridge, an oven and a dishwasher. Guests can appreciate conveniences, such as a washing machine and a dining area, and other amenities include free WiFi and a sitting area. Housekeeping is available on request.
Grand Residence by NewInn offers 110 air-conditioned accommodations with rice cookers and complimentary slippers. This individually decorated and furnished accommodation has separate sitting areas and includes dining tables. Kitchens offer full-sized fridge/freezers, separate dining areas, kitchenware and utensils and dishwashers. Bathrooms include baths or showers with a rainfall showerhead, bidets and hairdryers.
Guests can surf the web using complimentary wireless Internet access. 50-cm Smart televisions come with cable channels. Housekeeping is provided on request.
Recreational amenities at the apartment include an indoor pool and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the apartment's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Grand Residence by NewInn. During your stay, you'll be close to Mall of Istanbul. Free self-parking, a full-service spa and an indoor pool are available. This apartment building has 110 apartments. Each apartment offers free WiFi and a kitchen.
Each apartment offers a kitchen, a washing machine and a dining area
Free WiFi
Free self-parking
Take a swim in the indoor pool
Indulge in a treatment at the full-service spa
Services include babysitting, free food shopping service and a concierge
On-site recreation includes a gym, bicycles to rent and a playground
Just a 4-minute drive from Başakşehir Fatih Terim Stadium and 9 minutes from Mall of Istanbul
Grand Residence by NewInn offers its guests a full-service spa, an indoor pool, and a fitness centre. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the family-friendly Grand Residence by NewInn. Free self parking is available.
This Istanbul apartment is smoke free.
Languages
Arabic, Azerbaijani, English, Russian, Turkish
Property amenities
Pool/Spa
Full-service spa
Indoor pool
Sauna
Steam room
Internet
Available in the apartment: Free WiFi
Parking and transport
Free secured, covered self parking on site
Family friendly
Bed rails
Cabinet locks
Childcare (surcharge)
Playground
Kitchen
Coffee grinder
Cookware, dishware, and utensils
Dishwasher
Full-sized refrigerator/freezer
Oven
Rice cooker
Toaster
Water dispenser
Dining
Couples/private dining
Dining table
Private picnics
Bedrooms
Bedsheets provided
Bathroom
Bathtub or shower
Bidet
Hair dryer
Rainfall showerhead
Slippers
Towels provided
Living spaces
Communal living room
Dining table
Fireplace in lobby
Separate dining area
Separate sitting area
Entertainment
50-cm Smart TV with cable channels
TV in common areas
Laundry
Laundry facilities
Washing machine
Comfort
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathtub
Handrails in stairways
Lift
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Smoke-free property
Services and conveniences
Concierge services
Free grocery shopping service
Grocery/convenience store
Housekeeping (on request)
Iron/ironing board
Multilingual staff
Phone
Porter/bellhop
Tour and ticket assistance
Virtual front desk
Location highlights
In the city centre
Near a health/beauty spa
Near a hospital
Near a metro station
Near a train station
Near an outlet shopping centre
Near the airport
Things to do
Bicycle rentals
Gym
Theme park nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
110 units
Ballroom
Bicycle rentals
Housekeeping (on request)
Individual decor
Individual furnishings
Reception hall
Soundproofing
Water dispenser
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email 48 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests
Guests are required to download the property's Jusin Mobile mobile app before check-in
Access methods
Private entrance, smart lock
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Cleaning/housekeeping/linen fee: EUR 40
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival.
Guests will receive an email 48 hours before arrival with check-in information and smart lock details. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are required to download the property's Jusin Mobile mobile app before check-in.
Property Registration Number 34-824
Property is also known as
Grand Residence
Grand By Newinn Istanbul
Grand Residence by NewInn Istanbul
Grand Residence by NewInn Apartment
Grand Residence by NewInn Apartment Istanbul
Grand Residence by NewInn Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
I was really surprised when the security guard refused to allow me to enter to the lobby to complete my check in as the hotel was out of staff at reception… I was left with no option just to sit on the street pathway to call the support team !!!! Security guard must be trained how to treat the customers in more respectful and professional way
عبارة عن شقق فندقيه لايوجد بها دفع عن طريق الشبكة بعيدة جداً عن كل شي .. لايوجد بها خدمات ولا استقبال لا انصح بها
Andaleeb
Stayed 4 nights in Sep 2023
4/10 Poor
Khalid, Dubai
Travelled with family
9 Sept 2023
Disliked: Cleanliness
They don't provide cleaning service and they don't have 24x7 reception service. If your flight at night you will have issues in checkout since no one will be there.
Khalid
Stayed 14 nights in Aug 2023
8/10 Good
Abdul Rehman
6 Sept 2023
Liked: Cleanliness, room comfort
Over all good
Over all good but the employee at the desk down should be more helpful and welcoming tourist people as most of the gest is foreigners
Abdul Rehman
Stayed 2 nights in Sep 2023
8/10 Good
Talat
Travelled with family
24 Aug 2023
Liked: Property conditions & facilities
I like this property for being clean, with a few nice amenities; however it was far from some of the tourist attractions and Grand Bazaar. The concierge desk was helpful, but our check-in wasn't a smooth one with a couple of hours delay to get our apartment ready which should've been ready by 3pm and it wasn't ready by 5:30. There was a trash left over in the apartment and the bed cover wasn't replaced. The bed sheet had a nasty stain on it and we had to request to get it replaced which was finely replaced the next day. Another issue with this and surrounding properties which are located outside of the city, it takes time to request a taxi and there is no metro near the property. Thank you!
The building itself was well-designed and the playground/garden area was nice.
However, the services were very poor; shampoo was given as hand soap for instance.
More importantly, the pool was gender specific which was NOT said ahead of time, and it was not available on Monday, which was also not communicated.
It took 20-30 minutes to check-in for most people.
Housekeeping left early, and then still didn't give us the sheet and towel (and soap) that we'd requested the next day.
The dishwasher was not run either, and as there wasn't dish soap, we spent our time without many of the dishes avail able to us.
Great property, with great price. Customer service was amazing, felt welcomed. Property was clean and tidy, everything was amazing. Definitely would recommend!