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Mercure Istanbul Bomonti

5.0 star property

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Photo gallery for Mercure Istanbul Bomonti

Standard Double Room, 1 Double Bed, City View | Hypo-allergenic bedding, minibar, in-room safe, soundproofing
Exterior
Interior
Superior Twin Room, Multiple Beds | Hypo-allergenic bedding, minibar, in-room safe, soundproofing
2 bars/lounges, lobby lounge

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Spa
  • Gym
  • Room service

Explore the area

Map
A: Ergenekon, Cad.No:62/A Bomonti, Istanbul, Istanbul, 34377
  • Taksim Square
    ‪4 min drive‬
  • Grand Bazaar
    ‪8 min drive‬
  • Hagia Sophia
    ‪11 min drive‬
  • Istanbul (IST)
    ‪41 min drive‬

Room options

Family Suite, City View

  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Twin Room, Multiple Beds, City View

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Deluxe Twin Room, Multiple Beds, City View

  • 43 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Twin Room, Multiple Beds, View

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Superior Twin Room, Multiple Beds, View

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double Room, 1 Double Bed, City View

Standard Double Room, 1 Double Bed, City View | Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Standard Double Room, 1 Double Bed, City View

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite, Multiple Beds, City View (Family)

View from room

Deluxe Suite, Multiple Beds, City View (Family)

  • 90 sq m
  • City view
  • Sleeps 6
  • 1 Double Bed and 2 Single Beds

View all photos for Family Room, 2 Double Beds, Connecting Rooms, City View

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Family Room, 2 Double Beds, Connecting Rooms, City View

  • 65 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

Executive Suite, 1 Double Bed, City View

  • Sleeps 4
  • 1 Double Bed

Similar properties

Exterior

Divan Istanbul City

  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.0 out of 5, Very good, (1004)
The price is €95
for 1 room
includes taxes & fees
21 Mar - 22 Mar
Divan Istanbul City

About this property

Mercure Istanbul Bomonti

Luxury hotel with 2 restaurants and full-service spa
This hotel features 2 restaurants, a full-service spa and an indoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness centre and a sauna. Housekeeping is available on request.
Mercure Istanbul Bomonti offers 203 accommodations, which are accessible via exterior corridors and feature minibars and a safe. 40-inch LCD televisions come with satellite channels.

Bathrooms include a shower with a hydromassage showerhead, slippers, complimentary toiletries and hairdryers. This Istanbul hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
During your stay at Mercure Istanbul Bomonti, you'll be within walking distance of Taksim Square. Free WiFi in public areas, 2 restaurants and 2 bars are available.
  • Free WiFi
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute drive from Taksim Square and 7 minutes from Süleymaniye Mosque
  • Airport shuttle service available for a fee
Mercure Istanbul Bomonti offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business centre on site. Event space at this hotel measures 3477 square feet (323 square metres) and includes conference space. A children's pool, a fitness centre, and a rooftop terrace are also featured at the luxury Mercure Istanbul Bomonti. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Istanbul hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Reservations are required.
On-site venue No. 2 – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Reservations are required.
On-site venue No. 3 – This lobby lounge specialises in international cuisine and only serves light fare. Guests can enjoy al fresco dining (weather permitting).
24-hour room service is available.

Languages

Arabic, English, Farsi, French, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Secured, covered parking on site (EUR 8 per night)
  • Secured, covered extended parking on site (EUR 8 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 25 per person
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • 3,477 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mercure Istanbul Bomonti

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Airport shuttle fee: EUR 65 per vehicle (one-way)
  • Covered self-parking fee: EUR 8 per night (in/out privileges)
  • Covered extended parking fee: EUR 8 per night
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Mercure Istanbul Bomonti offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
Property Registration Number 14626

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Imperial Hotel Bomonti Istanbul
Mercure Istanbul Bomonti Hotel
Imperial Bomonti Istanbul
Imperial Bomonti
Mercure Bomonti Hotel
Mercure Bomonti
Imperial Hotel Bomonti
Mercure Istanbul Bomonti Opening August 2016
Mercure Istanbul Bomonti Hotel
Mercure Istanbul Bomonti Istanbul
Mercure Istanbul Bomonti Hotel Istanbul

Mercure Istanbul Bomonti Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 26 out of 65 reviews
Rating 8 - Good. 18 out of 65 reviews
Rating 6 - Okay. 2 out of 65 reviews
Rating 4 - Poor. 6 out of 65 reviews
Rating 2 - Terrible. 13 out of 65 reviews

7.2/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities
I would go back.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ahmad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, would definitely recommend. 10/10 the staff truly made it special. From the warm welcome at check-in to the attentive service throughout, they went out of their way to ensure I had a great experience. Especially the Egyptian staff who helped us and talked Arabic with us. They were always helpful, friendly, and professional. I highly recommend this hotel and look forward to returning!
Stayed 8 nights in Oct 2024

2/10 Terrible

Nigar

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at this “5-star hotel” was extremely disappointing, with service, cleanliness, and amenities resembling a 1- or 2-star experience. Despite confirming an early check-in due to our morning arrival, we were charged €300 for room access upon arrival, only gaining entry after disputing the charge. The family room, though spacious, had major issues: insufficient beds, broken heating, and poorly sealed windows allowing cold drafts and street noise. Requests for extra blankets took nearly two hours to fulfill, and maintenance staff could not fix the cold, forcing us to sleep under multiple blankets. Cleanliness was lacking, with food stains, dust, chipped paint, and torn blankets. The bathroom had black mold, a sewage smell, an unsteady toilet, and remnants from previous guests, including toenails in the shower. Staff dismissed our complaints, attributing the poor state to it being a “family room.” The pool area, a main reason for our stay, was equally neglected. The water was frigid (around 19°C), and hazards like broken tiles, a loose ladder, and a floating light posed safety risks. Staff disregarded these concerns, insisting the hotel met “5-star standards.” Overall, poor conditions, dismissive staff, and lack of solutions left us thoroughly disappointed. A refund feels justified, as this hotel did not meet even basic expectations. We would not recommend it to anyone.
Stayed 5 nights in Oct 2024

4/10 Poor

Sulaiman, Delaware

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is listed as a 5-star on Expedia, but it barely qualifies as a 2-star. The furniture is old, the mattress is hard, and the location is difficult to access due to heavy traffic. There are many other hotels in the area that offer better quality and hospitality. I do not recommend this hotel to anyone.
Stayed 4 nights in Oct 2024

10/10 Excellent

Azeela

Liked: Staff & service, room comfort
A little aged but good rooms size wise. Location beats everything. Best location. Rooms are quite and sound proof.
Stayed 4 nights in Oct 2024

2/10 Terrible

Sajjad

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Experience
I had a disastrous experience at the hotel. The receptionist on the night shift was rude and impolite. The toilets were dirty and smelled unpleasant, and there was a severe issue with the drainage lines. I found dirty socks and tissues beneath my bed. Despite paying for breakfast, it was never offered. When I complained to Hotels.com, the property did not even answer their representative's calls. My trust in Mercure is completely gone. It was a very horrible experience.
Stayed 4 nights in Oct 2024

8/10 Good

noor

Stayed 11 nights in Mar 2024

2/10 Terrible

MUNKH-ULZII

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Very poor run hotel. Pictures are not real
Stayed 6 nights in Dec 2023

4/10 Poor

Eman

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not good hotel before few years was hotel better
I didn't like the hotel at all. It does not deserve to be a 5-star hotel. The bed was old and my back hurt in the morning. I told the workers there, but nothing changed, and it was not clean 4 years ago. The hotel was wonderful, better and clean, and there was a Turkish girl working at the reception. She was rude and not polite. She did not smile and she wasent smile and did not receive customers with a smile in the morning like the Turks pepole in general do not smile. I did not like this behaviour I left the Mercure Hotel before my scheduled departure time and booked a new reservation in another five-star hotel, and I went to the St. Regis Hotel in Nisantasi, and there is much better service and excellent. The staff at St. Regis are very helpful, polite and kind you can check that I been at st.regis hotel I enjoy my stay there ... thanks ! e.ziad
Stayed 3 nights in Oct 2023

10/10 Excellent

Saleh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

6/10 Okay

Saria

Stayed 1 night in Jun 2023

2/10 Terrible

Dmytro

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
It was reasonably priced, however it is definitely the worst Mercure hotel I've been to and nowhere near the 5 stars it claims to be
Stayed 1 night in May 2023

10/10 Excellent

Alihan

Liked: Staff & service
Stayed 1 night in Nov 2024

8/10 Good

ÖZKAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
mercure istanbul bomonti seyehat
Otel ailece konaklama açısından uygun bir otel, fiyat performans açısından tercih edilebilir, temizlik iyi, restoranı kullanmadığımız için görüş belirtemiyorum.
Stayed 1 night in Sep 2024

10/10 Excellent

Silvia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena relación calidad/precio
El hotel está muy bien y la relación calidad/precio es buena. La zona donde está es un poco fea, aunque están trabajando para mejorarla.
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

cihan

Liked: Cleanliness, staff & service, property conditions & facilities
F
Stayed 4 nights in Nov 2024

2/10 Terrible

Serkan

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I order a room with balcony But didnt have balcony when i arrived i was upset
Stayed 2 nights in Oct 2024

10/10 Excellent

Sevik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Hotel, belebte Umgebung & sehr guter Service, vor allem die Zimmerreinigung Fatma
Stayed 5 nights in Oct 2024

10/10 Excellent

Stefanie

Liked: Cleanliness, property conditions & facilities
Es hat uns sehr gut gefallen, zimmer war sehr schön
Stayed 4 nights in Oct 2024

2/10 Terrible

ÖMER

Stayed 3 nights in Oct 2024

10/10 Excellent

Ali

Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Berati

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

4/10 Poor

irde

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024