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17 Feb 2020 by Ismail TOPAL
Dear Zaid, Thanks for your feedback. We are very happy to host you in our hotel. Hope to see you again. Sincerely,
26 Jul 2018 by Ismail TOPAL
Dear Guest, It was our pleasure to host you in our hotel. Hope to see you again. Best Regards
5 Aug 2024 by Ismail TOPAL
Dear Majlinda,Thank you for taking the time to share your feedback. We are truly sorry to hear that your stay did not meet your expectations, particularly regarding the cleanliness of our facilities. Please note that this is the first negative comment we have received about our cleanliness in the past five years. Nevertheless, we respect your opinion and will take your feedback seriously to improve our services. We hope you will give us another opportunity to provide you with a better experience in the future.Best regards,
25 Dec 2023 by Ismail TOPAL
Dear Angelique,Thank you for taking the time to rate our hotel with a perfect score of 5 out of 5! We greatly appreciate your positive evaluation and are delighted to know that you had an excellent experience during your stay.Your satisfaction is important to us, and we're thrilled that you enjoyed your time with us. If you ever have specific feedback or suggestions to share, please don't hesitate to reach out.We look forward to the pleasure of welcoming you back on your future visits. Thank you for choosing our hotel!
30 Oct 2023 by Ismail TOPAL
Dear Pascal,Thank you for sharing your thoughts about your recent stay with us. We greatly appreciate your kind feedback and the 4 out of 5 rating you've given us.We're thrilled to hear that you found our location convenient and enjoyed the proximity to the attractions in the old town area. It's always our goal to offer our guests a great location and enjoyable dining experiences. Your positive comments about the food and pricing are heartening.Your feedback is invaluable to us as it helps us continually enhance our services and ensure our guests have a memorable stay. If you have any more insights or suggestions, please don't hesitate to share them with us.Thank you for choosing our hotel, and we hope to welcome you back soon for another wonderful experience.Warm regards
12 Nov 2023 by Ismail TOPAL
Dear Liridon,We extend our heartfelt gratitude to you for choosing to stay at Senatus Hotel. It was truly our pleasure to host you, and we are honored to receive the outstanding 5-star rating you generously provided.Your positive feedback is a source of great motivation for our team. We are thrilled to learn that your experience at our hotel met and exceeded your expectations. Ensuring our guests have a memorable and enjoyable stay is our top priority, and it is immensely rewarding to know that we succeeded during your time with us.If there are any specific aspects of your stay that you found particularly commendable or if you have any suggestions for improvement, we would love to hear from you. Your insights are invaluable as we continually strive to enhance our guest experience.We hope to have the pleasure of welcoming you back to Senatus Hotel in the future. If there's anything we can assist you with or if you have any special requests for your next stay, please feel free to reach out.Once again, thank you for your glowing review and for choosing Senatus HotelBest regards
8 Jul 2023 by Ismail TOPAL
Hello Maryam,Thank you for your wonderful comment! We're delighted to hear that you had a great time during your stay with us. Ensuring our guests' comfort and satisfaction is our top priority, so your feedback is extremely valuable to us.We were thrilled to have the opportunity to serve you and accommodate such fantastic guests like yourself. If you have any future plans for another stay, we would be more than happy to welcome you back.If you have any questions or requests, please don't hesitate to let us know. We are here to assist you.Thank you once again, and we wish you a fantastic day!Best regards,The Hotel Team
30 May 2023 by Ismail TOPAL
Dear Viltor,Thank you for taking the time to share your feedback and for giving us a rating of 4 out of 5! We appreciate your kind words and are glad to hear that you found our hotel nice and clean. Maintaining a high standard of cleanliness is one of our top priorities, and we are delighted that it met your expectations.We appreciate your comment about the value for the price. We strive to offer our guests a comfortable and enjoyable stay at a fair price, and we are pleased to hear that you found it worth it.As for your recommendation for tourists rather than travelers, we understand that different guests have different preferences. We always strive to provide helpful and attentive service to all our guests, regardless of their travel purposes. If there is anything specific you would like to suggest to enhance the experience for travelers, we would be more than happy to hear your thoughts.Thank you again for your feedback and for choosing our hotel. We hope to have the opportunity to welcome you back in the future and provide an even better experience.Best regards,
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Senatus Hotel - Special Class. This Istanbul hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Internet access - wireless
Senatus Hotel - Special Class offers 28 accommodations with minibars and laptop-compatible safes. 32-inch LCD televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Guests are served a free buffet breakfast daily from 8 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
AlburaKathisma Restaurant – This restaurant specialises in Mediterranean cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Room service (during limited hours) is available.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property offers airport shuttle pickup service from Istanbul Ataturk Airport only.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Safety features at this property include a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, Discover, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system and a first aid kit in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
