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Sura Hagia Sophia Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sura Hagia Sophia Hotel

Lobby
Seasonal outdoor pool
Front of property
View from property
Garden

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Parking included
    Parking included
  • Gym
    Gym
  • Room service
    Room service
  • Spa
    Spa

Explore the area

Map
Divanyolu Cd. Alemdar Mah., Ticarethane Sk. No 10 Sultanahmet, Istanbul, Istanbul, 34122
  • Basilica Cistern
    2 min walk
  • Sultanahmet Square
    2 min walk
  • Hagia Sophia
    5 min walk
  • Istanbul (IST)
    56 min drive

Room options

View all photos for Standard Double Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Double Room

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Suite, Garden Area

Family Suite, Garden Area | Living room | 32-inch LCD TV with cable channels, TV

Family Suite, Garden Area

  • 80 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds

View all photos for Classic Double Room - Basement Floor

1 bedroom, premium bedding, minibar, in-room safe

Classic Double Room - Basement Floor

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Connecting Room

1 bedroom, premium bedding, minibar, in-room safe

Connecting Room

  • 50 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds

View all photos for Comfort Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Comfort Twin Room

  • 23 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Twin Room - Basement Floor

1 bedroom, premium bedding, minibar, in-room safe

Classic Twin Room - Basement Floor

  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for King Suite

King Suite | Living area | 32-inch LCD TV with cable channels, TV

King Suite

  • 100 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Triple Room

Triple Room | 1 bedroom, premium bedding, minibar, in-room safe

Triple Room

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Superior Double or Twin Room with Hagia Sophia View

Superior Double or Twin Room with Hagia Sophia View | 1 bedroom, premium bedding, minibar, in-room safe

Superior Double or Twin Room with Hagia Sophia View

  • 26.4 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Superior Twin Room

  • 23 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Loft Room

Loft Room | 1 bedroom, premium bedding, minibar, in-room safe

Loft Room

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

1 bedroom, premium bedding, minibar, in-room safe

Family Room

  • 50 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Twin Room

  • 23 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Single Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Superior Double Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Penthouse

Penthouse | 1 bedroom, premium bedding, minibar, in-room safe

Penthouse

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

1 bedroom, premium bedding, minibar, in-room safe

Comfort Double Room

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

Sura Hagia Sophia Hotel

Luxury Istanbul hotel in Sultanahmet with a full-service spa
Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Sura Hagia Sophia Hotel offers 220 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments.
Our customers tell us that they can't get enough of the helpful staff at Sura Hagia Sophia Hotel. During your stay, you're just a quick walk from Hagia Sophia. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi and wired Internet
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Indulge with body wraps, manicures and pedicures or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Steps from Basilica Cistern and 5 minutes on foot from Hagia Sophia
  • Airport, theme park and shopping centre shuttle service available for a fee
Sura Hagia Sophia Hotel offers its guests a full-service spa, a sauna, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and limo/town car service. A children's pool, a seasonal outdoor pool, and spa services are also featured at the luxury Sura Hagia Sophia Hotel. An airport shuttle (available 24 hours) and a theme park shuttle are available for a fee. Free self parking is available.

This 5-star Istanbul hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Galeyan Restaurant – This fine-dining restaurant serves breakfast, brunch, lunch and dinner. Happy hour is offered.
24-hour room service is available.

Languages

Arabic, English, French, German, Italian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Galeyan Restaurant

Family friendly

  • Children's pool
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Seasonal outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 40.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 10 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: EUR 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Sura Hagia Sophia Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Property Registration Number 19038

We should mention

  • The seasonal pool will open in May and close in November.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Sura
Sura Hagia
Sura Hagia Hotel
Sura Hagia Sophia
Sura Hagia Sophia Hotel
Sura Hagia Sophia Hotel Istanbul
Sura Hagia Sophia Istanbul
Sura Hotel
Sura Hagia Sophia Hotel Hotel
Sura Hagia Sophia Hotel Istanbul
Sura Hagia Sophia Hotel Hotel Istanbul

Sura Hagia Sophia Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 359 out of 721 reviews" "
Rating 8 - Good. 173 out of 721 reviews" "
Rating 6 - Okay. 82 out of 721 reviews" "
Rating 4 - Poor. 47 out of 721 reviews" "
Rating 2 - Terrible. 60 out of 721 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bibi Sehnaz Bano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very polite and helpful.
Stayed 5 nights in Aug 2024

10/10 Excellent

Majeda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better than expected. Very clean and accommodated my family well. Staff were very friendly, kind and helpful. Excellent location to some of the important sites. Would definitely book same hotel again!
Stayed 3 nights in Aug 2024

8/10 Good

Syed

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall fantastic hotel. Excellent location, excellent staff.
Stayed 5 nights in Aug 2024

10/10 Excellent

Asif

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for a long weekend The hotel was clean and beds were comfortable The location of the hotel is perfect and within walking distance to the areas of interest. We didn’t opt for breakfast as there is so many places around to go have breakfast at. We would stay at the hotel again should we return to the area.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jaspreet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a great location with alot to do around it. Had a great experience overall
Stayed 3 nights in Jul 2024

10/10 Excellent

Atif

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at this hotel, and I can't say enough good things about my experience! From the moment I arrived, I was greeted with warm smiles and exceptional service. The rooms are beautifully designed, spacious, and impeccably clean, offering a perfect blend of comfort and luxury. The amenities are top-notch, from the relaxing spa to the well-equipped fitness centre, making it easy to unwind and stay active during my stay. The on-site dining options are fantastic, with a menu that caters to a variety of tastes, offering delicious meals from breakfast to dinner. What truly sets this hotel apart is the attention to detail and the genuine care from the staff. They went above and beyond to ensure my stay was nothing short of perfect. Whether you're travelling for business or leisure, I highly recommend this hotel for an unforgettable experience. I'll definitely be returning on my next trip!
Stayed 4 nights in Aug 2024

8/10 Good

Nabeela

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is clean and has good amenities, located very central to Hagia Sophia, Blue Mosque and the Grand Bazaar which is why we booked this. The breakfast has a good variety. The ladies at the spa are brilliant at the treatments they do. However, the other hotel staff are not incredibly helpful, upon making the booking I requested for my rooms to be next door to one another via email. I received one email asking for my reservation number and then I heard nothing more but I resent the email. Upon arrival they had all our rooms on separate floors and I was told they are busy, not understanding I was not comfortable having my children on separate floors to myself. Although they managed to arrange the rooms all on the same floor, it was not a great start to the holiday. Concierge staff also felt like they were doing you a favour when you asked about any excursions. Overall customer service is quite poor.
Stayed 4 nights in Aug 2024

8/10 Good

Nazma

Stayed 6 nights in Aug 2024

10/10 Excellent

Ambreen

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing trip
Stayed 6 nights in Nov 2023

10/10 Excellent

Tahmineh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy staying in the Sura Hotel. The staff was very helpful. We love breakfast and spa.
Stayed 7 nights in Aug 2024

10/10 Excellent

Arif

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, close to many restaurants & transport .
Stayed 5 nights in Aug 2024

10/10 Excellent

Yasmin Banu

Stayed 4 nights in Aug 2024

10/10 Excellent

Tariq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely professional staff, great rooms, great location. If God wills, will visit again.
Stayed 4 nights in Jul 2024

6/10 Okay

Arif

Liked: Cleanliness, staff & service, property conditions & facilities
In a very busy location, hard for cars and taxi to reach the main gate because of traffic in front of the main gate.
Stayed 1 night in Jul 2024

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

2/10 Terrible

Dayron

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Super dirty rooms overall, sheets, tables, bathroom, cruise size bathroom, no one single hook for towels, poor A/C not sound proof youbcan hear everything outside, the only good thing about this hotel is location everything else 1/10 NOT RECOMMENDED
Stayed 3 nights in Jul 2024

10/10 Excellent

Coskun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location.
Stayed 6 nights in Jul 2024

8/10 Good

Rita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great overall. The only reason I gave it 4 stars is because the first room we had needed to be changed. The first room was in level 1 basement and was very musty. I requested a room change because it just wasn't livable for anyone who has any sensitivity to respiratory issues. They changed our room as requested but the new room was smaller and a 'lesser room' and yet I was still charged the same. Staff were great overall. Overall clean and had a nice pool.
Stayed 2 nights in Jul 2024

10/10 Excellent

Hina

Stayed 3 nights in Jul 2024

6/10 Okay

Michael, Auckland

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Checking was poor we emailed to say we were arriving on an early flight 9am would it be possible to have an earlier checking upon arrival the lady at reception was very unhelpful the room wouldn’t be ready till 2pm as that was checkin no smiling we came back at 1.30pm hoping it might be ready but no 2pm is check in no effort was made to accommodate room was not ready till 2.20pm Location was good overall average hotel
Stayed 3 nights in Jul 2024

8/10 Good

Eliza

Stayed 3 nights in Jul 2024

6/10 Okay

Petr

Travelled with family
Stayed 6 nights in Jul 2024

10/10 Excellent

Salmira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a very nice clean, great location hotel. Staff was very friendly and helpful. Back court yard and pool was very beautiful! I’ve been to Istanbul a few times and I’ve stay at 3 different hotels walking distance to this one and this is my top pick. I would diffidently go back. My son had a medical issue and I ask the front desk for a doctor. And I know when you have money it’s not a issue but the Doctor and his Assistant Fathi showed feelings and compassion especially Fathi and for that as a mother I am and always will be greatfull I felt SAFE! ❤️❤️❤️
Stayed 4 nights in Jul 2024

6/10 Okay

Justin

Travelled with family
The hotel is listed as a five star hotel on Google but I'd say its a 3-star at best. While we did have the pleasure of dealing with some very delightful staff I'd say on average the staff provided just a mediocre amount of support and service. The location is convenient but as a warning the area can be quiet loud at night and the 4 am worshipping from the mosques can be heard easily in the rooms. The pool is smaller than it is looks in their photos and the view isnt as nice as presented either as they photoshopped out a large green apartment building behind the pool. One thing to note as well is you are unable to charge any additional expenses to your room and must pay for concierge related services (ie transportation) and meals and breakfast separately. I think if you understand these issues before your arrival then you will enjoy your stay.
Stayed 6 nights in Jul 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024