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Surmeli Istanbul Hotel

5.0 star property

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Photo gallery for Surmeli Istanbul Hotel

Front of property – evening/night
Superior Room, 2 Single Beds, Bathtub | In-room safe, desk, laptop workspace, blackout curtains
Outdoor pool
Executive lounge
Terrace/patio

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Room service
  • Breakfast available
  • Housekeeping

Explore the area

Map
Prof. Dr. Bulent Tarcan Sokak No:3, Gayrettepe, Istanbul, Istanbul, 34349
  • Istanbul Cevahir Shopping and Entertainment Centre
    ‪12 min walk‬
  • Trump Towers Istanbul
    ‪14 min walk‬
  • Taksim Square
    ‪6 min drive‬
  • Istanbul (IST)
    ‪40 min drive‬

Room options

View all photos for Grand Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Grand Suite, 1 Bedroom

  • Sleeps 5
  • 1 Queen Bed, 1 Single Murphy Bed and 1 Large Single Murphy Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Double or Twin Room

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite

40-inch LCD TV with satellite channels, TV

Junior Suite

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Presidential Suite

Presidential Suite | In-room safe, desk, laptop workspace, blackout curtains

Presidential Suite

  • 70 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Suite

40-inch LCD TV with satellite channels, TV

Family Suite

  • City view
  • Sleeps 4
  • 1 Double Bed, 1 Single Bed and 1 Single Sofa Bed

View all photos for Superior Double or Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Superior Double or Twin Room

  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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4.0 out of 5, Very good, (1006)
The price is €168
for 1 room
includes taxes & fees
8 May - 9 May
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About this property

Surmeli Istanbul Hotel

Luxury hotel connected to the convention centre in Istanbul with a sauna
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a sauna, a coffee shop/cafe and valet parking.
Surmeli Istanbul Hotel offers 201 accommodations with laptop-compatible safes and free newspapers. A pillow menu is available. 40-inch LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, complimentary toiletries and hairdryers.

This Istanbul hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a children's pool.
With your stay at Surmeli Istanbul Hotel, you'll be connected to the convention centre and within walking distance of Istanbul Cevahir Shopping and Entertainment Centre. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Enjoy international cuisine while dining at Ruga Restaurant
  • Breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room and a sauna
  • 12 minutes by foot from Istanbul Cevahir Shopping and Entertainment Centre and a 4-minute drive from Bosphorus
  • Airport shuttle service available for a fee
  • Cats and dogs welcome free of charge
Surmeli Istanbul Hotel offers its guests a sauna and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. The luxury Surmeli Istanbul Hotel also features tour/ticket assistance, coffee/tea in common area, and concierge services. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Istanbul hotel.

For a fee, guests can enjoy a local cuisine breakfast daily from 7 AM to 10 AM.
Ruga Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

English, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Secured, covered valet parking on site (EUR 10 per day)

Food and drink

  • Daily local cuisine breakfast available 7 AM to 10 AM for a fee: EUR 18 for adults and EUR 18 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ruga Restaurant

Things to do

  • Children's pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Thin carpet in room
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from 20 April 2025 to 31 July 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately EUR 18 for adults and from EUR 18 for children
  • Airport shuttle fee: EUR 70 per vehicle (one way)
  • Valet parking fee: EUR 10 per day
  • Rollaway bed fee: EUR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 1954

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Surmeli
Hotel Surmeli Istanbul
Istanbul Hotel Surmeli
Istanbul Surmeli
Istanbul Surmeli Hotel
Surmeli
Surmeli Hotel
Surmeli Hotel Istanbul
Surmeli Istanbul
Surmeli Istanbul Hotel
Surmeli Istanbul Hotel Istanbul
Surmeli Istanbul Hotel Hotel
Surmeli Istanbul Hotel Istanbul
Surmeli Istanbul Hotel Hotel Istanbul

Surmeli Istanbul Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 125 out of 625 reviews
Rating 8 - Good. 168 out of 625 reviews
Rating 6 - Okay. 128 out of 625 reviews
Rating 4 - Poor. 82 out of 625 reviews
Rating 2 - Terrible. 122 out of 625 reviews

6.6/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Pjerind

Disliked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

8/10 Good

Yusuf

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

After the improvements are finished, the hotel will go back to its glory days. Enjoy a comfortable place at fairly reasonable prices.
Stayed 3 nights in Nov 2024

4/10 Poor

Mohamed a

Travelled with family, Business traveller
Liked: Property conditions & facilities
Disliked: Amenities
This ok
Stayed 4 nights in Nov 2024

6/10 Okay

Susan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel was pleasant enough but quite dated. The decor is beige and again dated springs to mind, room facilities are basic there are no usb ports, no plug for the bath, no iron and ironing board in the room, it lacks finishing touches. The spa was closed but this was not made clear prior to booking. On the positive side staff servicing the room were very pleasant and considerate and the room cleanliness was of a high standard.
Stayed 4 nights in Sep 2024

10/10 Excellent

SHAHNAZ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful, the rooms, pools, lobby and dining room was very clean and tidy, staff smiling and welcoming all the times. Over all had best stay at Istanbul.
Stayed 2 nights in Jul 2024

10/10 Excellent

SHAHNAZ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed up to 6 night, the room, pool and in general all hotel very clean. The staff very polite, friendly and helpful. I didn’t feel I am at the hotel, feels like in home. It was nice stay in Istanbul.
Stayed 4 nights in Jul 2024

10/10 Excellent

Shwana

Liked: Cleanliness, staff & service, property conditions & facilities
Was too far from everything
Stayed 5 nights in Jun 2024

10/10 Excellent

Mehmet

Stayed 1 night in Nov 2023

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Azeez

Stayed 7 nights in Jun 2023

4/10 Poor

Bahareh

4/10 Poor

Abdirahman

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities

3 to 4 star overall for me.

Stayed 9 nights in Oct 2022

10/10 Excellent

Radwan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

2/10 Terrible

Alina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

2/10 Terrible

Mineh

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2022

2/10 Terrible

Sulaiman

Stayed 1 night in Sep 2022

10/10 Excellent

Mehmet

Stayed 1 night in Sep 2022

6/10 Okay

Aisha

Your Three Star hotel with 1 star breakfast buffet

This is a budget three star hotel at best. The breakfast honestly is dismal...I think we paid 15 euros each but such few options. I would be interested to hear what others make of their breakfast buffet. The worse i have experienced in any hotel i have stayed.
Stayed 5 nights in Aug 2022

2/10 Terrible

Hamid

Stayed 6 nights in Aug 2022

10/10 Excellent

Ayman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk help is very good they are doing good job
Stayed 2 nights in Aug 2022

2/10 Terrible

Hussain

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2022

10/10 Excellent

ABDALMATLB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
تمنز
Stayed 2 nights in Jul 2022

10/10 Excellent

Yvonne

Stayed 4 nights in Jul 2022

10/10 Excellent

Alan

Stayed 3 nights in Jul 2022

10/10 Excellent

Alan

Stayed 4 nights in Jul 2022