Quality Inn Cortland - University Area - Reviews, Photos & Rates

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Dates

January 2025

February 2025

Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Double Room, 2 Double Beds, Non Smoking | Desk, iron/ironing board, cots/infant beds, rollaway beds

Overview
Rooms
Location
Policies

Popular amenities

Pet-friendly

Laundry

Breakfast included

Housekeeping

Air conditioning

Parking included

Explore the area

188 Clinton Ave, Cortland, NY, 13045

Cortland Country Music Park and Campground
20 min walk
Cortland Beer Company
2 min drive
1890 House Museum
3 min drive
Cortland, NY (CTX-Cortland County)
5 min drive

Room options

Room, 1 King Bed, Accessible, Non Smoking

19 sq m
Sleeps 2
1 King Bed

Room, 1 King Bed, Non Smoking

19 sq m
Sleeps 2
1 King Bed

Standard Double Room, 2 Double Beds, Non Smoking

19 sq m
Sleeps 4
2 Double Beds

Similar properties

Parking included

Free WiFi

Air conditioning

Gym

for 1 night

includes taxes & fees

1 Jan - 2 Jan

About this property

Quality Inn Cortland - University Area

Hotel in Cortland with free breakfast and 24-hour front desk

This smoke-free hotel features a restaurant, coffee/tea in a common area and dry cleaning. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers and a vending machine.

Quality Inn Cortland - University Area offers 56 accommodations with coffee/tea makers and complimentary newspapers. Premium satellite televisions are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Cortland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Quality Inn Cortland - University Area. During your stay, you'll be within walking distance of Cortland Country Music Park and Campground. Features include free breakfast, free WiFi in public areas and free self-parking.

Free buffet breakfast served daily
Free WiFi
Free self-parking and Motorhome/coach/lorry parking
Enjoy American cuisine while dining at Perkins Restaurant
Amenities include free newspapers in reception, a vending machine and coffee/tea in a common area
Just a 2-minute drive from Cortland Country Music Park and Campground and a few minutes from Cortland Beer Company
Pets welcome for a fee (restrictions apply)

There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi. The business-friendly Quality Inn Cortland - University Area also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available.

This Cortland hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Quality Inn Cortland - University Area has a restaurant serving breakfast, lunch and dinner.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Free RV/bus/lorry parking on site
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available daily 6:30 AM to 9:30 AM
A restaurant
Coffee and tea in common areas

Restaurants on site

Perkins Restaurant

Family friendly

Cot (surcharge)
In-room refrigerator
Rollaway/extra bed (surcharge)

Conveniences

24-hour front desk
Free newspapers in lobby
Vending machine

Guest services

Dry cleaning/laundry service
Housekeeping (daily)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Handrails in stairways
No lift
Phone accessibility kit
Visual alarms in hallways
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk

2 floors
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Cot (surcharge)
Rollaway/extra bed (surcharge)

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

TV with premium satellite channels

Food and drink

Coffee/tea maker
Refrigerator

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free local calls
Free weekday newspapers
Iron/ironing board
Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: USD 20 per pet, per stay
Maximum 2 (weight limit: 80 lb per pet)
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for USD 15.00 per stay.

Cots (infant beds) are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 20 per pet, per stay
Service animals are exempt from fees
Cots (infant beds) are available for an additional fee
Rollaway bed fee: USD 15.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Quality Cortland

Quality Inn Cortland

Quality Hotel Cortland

Cortland Quality Inn

Quality Inn Cortland

Quality Inn University Area

Quality Inn Cortland University Area

Quality Inn Cortland - University Area Hotel

Quality Inn Cortland - University Area Cortland

Quality Inn Cortland - University Area Hotel Cortland

Quality Inn Cortland - University Area Reviews

6.6

6.6/10

Cleanliness

8.0/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

5.4/10

Eco-friendliness

2/10 Terrible

Marilyn

11 Sept 2024

Stayed 2 nights in Aug 2024

4/10 Poor

Daniel

Travelled with partner

28 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Poor lobby, no handicap ramp, not what I expected, bad breakfast

Stayed 2 nights in Aug 2024

10/10 Excellent

Terry

Travelled with family

28 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Jun 2024

4/10 Poor

Robert

26 Aug 2024

Liked: Room comfort

Disliked: Cleanliness, property conditions & facilities

Old and not maintained

Our stay was for two nights from August 23-25, 2024. This inn is not quality. Almost everything needs to be upgraded. The condition of the room, while clean, was marginal. The wall paper is failing, there was mold in the bathroom, the remote for the TV didn't work, and the room was not refreshed and the bed remained unmade with the pillows moved to the chair when we returned to the room for our second night stay. I worked with the front desk to get a remote for the TV to work, we never did, but I got one where the one/off worked and I used the buttons on the side of the TV to change channels and volume. The mold in the bath would have been a non-starter, but we did not notice it until the second morning when we opened the shower curtain and so it was too late to request a different room. The staff was friendly and helpful, especially Nick who was great. The breakfast is very basic and the only hot menu item was except waffles. They smelled very good in the morning, but we don't eat waffles. The hallway carpets are worn and our room door was weathered looking, even though it is an inside door. I would not recommend this place until it is remodeled.

Stayed 2 nights in Aug 2024

4/10 Poor

Irene

Travelled with family

24 Aug 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Needs major renovations

This hotel needs a major renovation.The price that they charge is too much for the way the hotel looks and smells. They left dirty towels hanging behind the door from the previous client in the bathroom, the walls had stains dripping down, the room floor had gum stuck on the rug, the room was dingy, There is no elevators so you walk up and down the stairs luckily there is only 2 floors. The second floor smelled like weed and the room smelled like cigarettes the halls are poorly lit. The ice machine on the first floor was disqusting and dirty .At breakfast they had expired yogurt, there chairs are all ripped apart , their toaster wasnt working on one side. I wouldnt stay there again.. find another place. If i could i would get a refund..

Stayed 1 night in Aug 2024

2/10 Terrible

michael

21 Aug 2024

Liked: Cleanliness

Disliked: Property conditions & facilities

I am handicapped and they do not have an elevator and they put me in a second floor room.

Stayed 1 night in Aug 2024

8/10 Good

Lapointe

19 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Dave

12 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Aracely

Business traveller

12 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

6/10 Okay

Coriza

Travelled with family

8 Aug 2024

Liked: Staff & service

Disliked: Property conditions & facilities

Front desk service was great. Except for stairways, the hotel could use a good upgrade for the price

Stayed 1 night in Jul 2024

10/10 Excellent

Amitkumar

7 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Breakfast was great

Stayed 3 nights in Jul 2024

2/10 Terrible

Kathrine

6 Aug 2024

Stayed 1 night in Aug 2024

8/10 Good

Orland

5 Aug 2024

Disliked: Amenities, property conditions & facilities

Room was clean Air conditioner failed & leaked all over carpet Outside & inside old, deteriorating Decor old & mixed with mis-matched upgrades Ugly Staff is kind, helpful - good customer service

Stayed 1 night in Aug 2024

8/10 Good

Donald

Business traveller, Travelled with partner

4 Aug 2024

Liked: Staff & service

Disliked: Amenities

Convenient spot close to Cortland University. Property is old and outdated. Room was a bit dirty and had wallpaper peeling off the walls. Bed was comfortable and staff was friendly

Stayed 2 nights in Jul 2024

6/10 Okay

Larry, Massena

1 Aug 2024

Liked: Staff & service

Stayed 2 nights in Jul 2024

4/10 Poor

Verified traveller

Travelled with family

26 Jul 2024

Disliked: Property conditions & facilities

Facility is “tired” . There is no elevator to the second floor, which makes it difficult with luggage.

Stayed 2 nights in Jul 2024

4/10 Poor

Robert

Travelled with partner

26 Jul 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

It should have been called “Low Quality Inn”. Our room smelled, the wallpaper was coming off and it looked like mold on the bathroom wall. Carpet was damp and well worn. Breakfast was available but we decided to eat at Perkins next door. It needs an update badly.

Stayed 4 nights in Jul 2024

10/10 Excellent

Ronald

25 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice motel in Cortland

Nice bed! I wish the tv in the motel room had more tv channels!

Stayed 1 night in Jul 2024

2/10 Terrible

Steven

Travelled with pets

23 Jul 2024

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

I had a week booked but only stayed one night. The bath tub drain in the shower wasn't draining very good! The bathroom faucet was leaking. Spider webs in room. Wall paper was coming off the walls. And mold around the bathtub shower area.

Stayed 9 nights in Jul 2024

10/10 Excellent

Patricia

Travelled with family

21 Jul 2024

Liked: Cleanliness, staff & service, amenities

The ladies at the desk were amazing, I have always been in in business and customer service is everything. And they were wonderful. The bed was super comfortable with that said the rooms could use some attention as far as being spiffed up. it was a safe comfortable place to stay and I had no problems, and a nice little continental breakfast in the morning. Thank you .

Stayed 2 nights in Jul 2024

4/10 Poor

Norm

17 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

2/10 Terrible

Shane

Travelled with family, Business traveller

12 Jul 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I paid 150$ for a hotel that should have cost 49$, I figured by the price it would be a very nice place, it was horrible , stained sheets, very worn and uncomfortable beds, the bathroom door wouldn’t even shut… never again

Stayed 1 night in Jul 2024

2/10 Terrible

Dolores

Travelled with family

9 Jul 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

I changed rooms due to the room being moldy and very damp. Now I was sitting on the bed and a bedbug just crawled on my leg !

Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family

8 Jul 2024

Liked: Cleanliness, staff & service, room comfort

Disliked: Property conditions & facilities

The staff was very nice. The property needs quite a bit of upgrades.

Stayed 2 nights in Jul 2024

2/10 Terrible

Theresa

2 Jul 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Would not recommend

Would never recommend to anyone Wallpaper peeling away in bathroom Ice bucket still dirty No coffee available in lobby as machine "broke" Holes in hallway carpet Doors to rooms all worn Not worth the little extea savings compared to other hotels

Stayed 1 night in Jul 2024