Comfort Suites Jackson I-40

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Comfort Suites Jackson I-40

Indoor pool
Lobby
Suite, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Laundry
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Parking included

Explore the area

Map
61 Casey Jones Lane, Jackson, TN, 38305
  • Music Highway Crossroads
    4 min walk
  • Casey Jones Village
    5 min walk
  • Waffle House
    4 min walk
  • Jackson, TN (MKL-McKellar-Sipes Regional)
    10 min drive

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 2 Queen with Sofa bed

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Comfort Suites Jackson I-40

Hotel in Jackson with 24-hour front desk and indoor pool
Along with an indoor pool, this smoke-free hotel has a business centre and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers and gift shops/newsstands.
Comfort Suites Jackson I-40 offers 70 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation is furnished with double sofa beds. Flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Jackson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they can't get enough of the helpful staff at Comfort Suites Jackson I-40. During your stay, you're just a quick walk from Music Highway Crossroads. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Casey Jones Village and 4 minutes on foot from Music Highway Crossroads
Public spaces have free WiFi. You'll find a business centre on site. An indoor pool, a vending machine, and gift shops/newsstands are also featured at the business-friendly Comfort Suites Jackson I-40. Free self parking is available.

This Jackson hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible van parking available

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 150.00 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival.

We should mention

  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel Jackson
Comfort Suites Jackson
Comfort Suites Jackson Hotel
Comfort Suites Jackson I 40
Comfort Suites Jackson I-40 Hotel
Comfort Suites Jackson I-40 Jackson
Comfort Suites Jackson I-40 Hotel Jackson

Comfort Suites Jackson I-40 Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 675 out of 1002 reviews" "
Rating 8 - Good. 231 out of 1002 reviews" "
Rating 6 - Okay. 55 out of 1002 reviews" "
Rating 4 - Poor. 29 out of 1002 reviews" "
Rating 2 - Terrible. 12 out of 1002 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price reasonable and it was very clean,
Stayed 1 night in Sep 2024

2/10 Terrible

Courtney

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Jack

Stayed 1 night in Sep 2024

4/10 Poor

SOPHIE

Stayed 1 night in Sep 2024

8/10 Good

Pete

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Deshondria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Sep 2024

8/10 Good

Dawn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms. Overall good experience
Stayed 2 nights in Sep 2024

6/10 Okay

Kathy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Late arrival with traveling across the country to find our room being subpar in cleanliness. I went to the front desk to let them know that our bedsheets had hair all over them leading us to believe they hadn’t been changed from the previous stay. They moved us to a new room without hesitation. Appreciate the quick action to maintain good customer service.
Stayed 1 night in Sep 2024

6/10 Okay

Nancy

Stayed 1 night in Aug 2024

10/10 Excellent

Carey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

keni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Reuben

Liked: Cleanliness, staff & service, property conditions & facilities
Pool nice beds good breakfast selection
Stayed 1 night in Aug 2024

8/10 Good

Samuel, Fairfield

Stayed 1 night in Aug 2024

10/10 Excellent

Bryant

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sleeps well
Stayed 2 nights in Aug 2024

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Stay
My day was fantastic. The staff was always nice and friendly. The price I paid was exceptionally fair.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jamie

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
worth the price
Stayed 2 nights in Aug 2024

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay. When we walked into the lobby we could smell that it was clean. There was a great, clean aroma. The front desk clerk was friendly and got us checked in quickly. The room was up to date and everything, including the tub grout, was clean. The breakfast was wonderful and the men fixing it were so friendly. They also kept the floors swept while we were there. This was such a nice, friendly , hard working staff and I couldn’t say enough nice things. We didn’t get to use the pool so I have no comment for that.
Stayed 1 night in Aug 2024

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property Good location Clean Friendly staff
Stayed 1 night in Aug 2024

10/10 Excellent

Shunae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Diana

Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Stayed 1 night in Aug 2024

8/10 Good

Tomika

Stayed 2 nights in Aug 2024

10/10 Excellent

Ken

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reading lights!
The reading lights were nice. Never have had those before. Only one night stay but clean room, comfy bed. Easy access from freeway
Stayed 1 night in Aug 2024

10/10 Excellent

Rebecca

Stayed 1 night in Aug 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spotless and the staff was nice. The spa and indoor pool area was spotless amd there were no odors. The exercise room was a little cramped and the dumbbells only went to 50 lbs but there was a bench, treadmill and eliptical. This room was alao spotless, included a water fountain amd had a TV.
Stayed 1 night in Jul 2024